JYS Consultants-PosiPower Concepts, Inc. Coach a Winning Team Presenters: Jordana Shakoor Anderson Paul G. Anderson www.posipowerconcepts.com Copyright 2008 Self-Assessment The following assessment is to help you evaluate where your strengths are as well as where you need improvement. In other words, where you will need to change in order to improve your life. Respond with the first thought that comes to mind: Yes Sometimes or No 1. I have a positive self-image 2. When I think of my future I feel optimistic. 3. I don't like being told what to do. 4. I prefer to work alone on projects. 5. My staff would say, I'm a good boss. 6. Most of the time I can handle everyday stress. 7. Delegating even small tasks cause me concern. 8. I am generally healthy. 9. There are not enough hours in the day. 10. I find that I sometimes have trouble controlling anger and anxiety. 11. I avoid stereotyping others. 12. My interpersonal relationships are positive ones. 13. I can easily ignore negative people and situations. 14. I talk positively about work. 15. I always respect ethic and cultural differences. 16. I wish I’d never taken this job. 17. I like being in charge. 18. I often worry about losing my job. 19. My workers and I mutually respect one another. 20. I have trouble watching my weight, smoking, or drinking. 21. My superior is an incompetent jerk. 22. Often I find a drink or a cigarette can calm my nerves. 23. I am a workaholic. 24. My family is driving me nuts. 25. There are very few people that I like in my department. 26. Procrastination is a problem for me. 27. I feel great about my accomplishments. 28. Others will say I am a positive person. 29. I am a positive person. 30. When I wake up in the morning, I'm excited about beginning my day. 2 Coach a Winning Team Coaches are ideal because of their excitement about themselves and their players. But what if there are a lot of coaches? How do they work together as a team? During the training managers/coaches will receive tips on how to build on the strengths and weaknesses of each other. The purpose of this training is also to aid managers and supervisors in developing a work environment that thrives on excellence and teamwork. Participants learn the importance of always maintaining a professional and positive selfimage. They discover how to bring out the best in themselves, employees, and each other. They learn how to motivate employees and customers to reach to their highest potential by uncovering hidden strengths. Additionally, participants learn how to help change negative attitudes into positive ones that minimize conflict and increase productivity. A principle component is that the best way to lead is by example. So a team of coaches working together will set the best example for players. Key components are: Coaches/Managers must maintain a positive self-image Managers learn how to accept others with leadership abilities Working with "problem players" Fostering initiative in players Ways to promote a safe and trusting environment Bringing out the best in workers, means bringing out the best in YOU Build a great team by developing hidden talents Teach players to be proud of what they do 10 tips to becoming an effective coach 10 tips for working effectively in a team 3 Coach a Winning Team - Agenda Introductions: PosiPower introductions designed to create positive energy. Open Discussion: 1. 2. 3. 4. Instructional: Why maintain a positive self-image? What are the attributes of a positive self-image? What are the attributes of an effective coach? What are the benefits of coaching a team? 1. 10 Ways to feel positive everyday 2. The difference between a coach and a manager 3. What's the difference between coaching, counseling, mentoring and training. Small group exercise & discussion *LUNCH Afternoon Session Instructional Group Activity 4. 5 Coaching Styles Group Activity 5. 10 tips to becoming an effective coach. 6. 10 tips for working effectively in a team. Question/ Answer Closure 4 Coach a Winning Team Group Exercises & Discussion 1. Describe your best project. Why? How did this experience make you feel? 2. What valuable information did you learn from this experience? 3. Describe your worse project. Why? How did this experience make you feel? 4. What did you learn from this experience? 5. What would you do differently? 5 Coach a Winning Team Small group exercise 1. Who were some of the best "coaches" in your life? Why? 2. How were they able to "coach-out" the best in you? 3. In what positive ways does this coach influence you today? 4. As a group, list 5 positive/famous people you would like to have on your team. (Categories are: Politics, sports, religious figure, entertainer, and educator.) Why? 6 Coach a Winning Team Group Exercise & Discussion 1. List 5 negatives about being the boss. 2. List 10 positives about being the boss. 3. What are 3 major issues you have with some members of your staff? 4. Decide on 6 POSITIVE ways to resolve the issues with staff. (two solutions for each problem) 7 Coach a Winning Team 1. List 5 services your staff needs from you. 2. In what areas can you improve? 3. In what areas are you strong? 8 Are you a Manager or a LEADER? 1. Managers monitor people; Leaders inspire them 2. Managers suffer over failure; Leaders learn from them 3. Managers manage the present; Leader focus on the future 4. Managers enforce the rules; Leaders Promote values Mark Sanborn Today and everyday, deliver more than you are getting paid to do. The victory of success will be half won when you learn the secret of putting out more than is expected in all that you do. Make yourself so valuable in your work that eventually you will become indispensable. Exercise your privilege to go the extra mile, and enjoy all the rewards you receive. You deserve them! Og Mandino 9 10 PosiPower Ways to Manage Stress 1. Set realistic goals. It is not possible to get everything that we want, nor is it possible to deliver 100% everyday, so just do your best and remember that others have limits too. 2. Be attuned to the BEAST. Recognize that worrying can be a very destructive habit. Always have a positive vision and remember that change can be a great thing. 3. Maintain a good support system. Develop or maintain friendships, and network with supportive colleagues. You can make it through anything when you have a good support system. 4. Saturate yourself with positive material. Read about successful people who have achieved in spite of adversity. Listen to positive music and watch inspiring movies. Give praise and seek encouragement. 5. Eliminate bad habits. Be committed to replacing negative habits and selfdestructive behavior with positive ones. Eat right, sleep tight, exercise and think positively. 6. Use power-talking skills - Learn to talk to yourself positively. Tell yourself how wonderful you are and be wonderful. Believe in yourself, never put yourself down or allow others to treat you poorly. Don't dwell on negative people or past events. Surround yourself with positive people. 6. Remember that stress is not a bad thing. It's learning how to manage stress, is what's important. Only the dead are stress-free. 8. Practice Relaxation techniques. Choose a quiet place to meditate. Take a leisurely bath, with scented candles. Deliberately breathe slowly. Relax the tension points in your body and deliberately think only positive thoughts. 9. Remember your spirit. Practice altruism, prayer, and meditation. 10. Deliberately smile. Have a healthy attitude. Make time to play. Learn to laugh at yourself. 10 10 PosiPower Tips to Becoming an Effective Coach 1. Maintain a Positive self-image 2. Avoid Jargon-Speak Plainly 3. Have a Vision 4. Treat People The Way You Want to be Treated 5. Be Your Unique Self and a GREAT Boss 6. Hold Your Staff Accountable 7. Go Home 8. Advocate For Your Staff and Clients 9. Treat Everyone Equally 10. Empower Your People 11 10 PosiPower Tips - Working in Teams 1. Have a willing spirit. 2. Offer your vision 3. Highlight your strengths 4. Know your weaknesses, but don't make excuses 5. Make it a priority 6. Understand the mission & goal 7. Hold people accountable 8. Accept praise 9. Give praise 10. Smile & take a bow 12 My Action Plan List three things you will do differently as a result of the training today: 1. 2. 3. 13 References and Other Resources on Teams 1. Managing Negative People – Strategies for Success – S. Michael Kravitz, Ph.D. The Discipline of Teams Jon R. Katzenbach and Douglas K. Smith A classic in the literature on teams; a highly readable article that provide systematic findings on how and why teams work. If you're only going to read one article, I'd recommend this one. Keeping Your Team Out of Trouble Ingrid Bens When teams are formed, there's a strong tendency to put on rose-colored glasses and focus on all the benefits. Too often there's no recognition that most teams will experience some interpersonal friction, not to mention other roadblocks. Ingrid Bens provides some prevention strategies for averting team conflict. WEB SITES Guide for Creating Teams MIT Information Systems An absolute treasure-trove of practical advice about teams including information about types of teams, forming teams, team development and meeting practices. Written for Information Systems (a team-based organization) but easily translated for use in other MIT environments. Easy to read and very user-friendly! Research on Project Team Formation A team report from MIT's Human Resource Practices Development Project, February 1999 This Human Resource Practices Development (HRPD) Team report focuses on the development of project teams at MIT and includes recommendations on how to form and develop project teams. An extremely readable and useful document to anyone interest in project teams, with applicability to standing work teams as well. 14
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