Dobrica Savić Nuclear Information Section Contents 1. Social trends 2. Current technology trends 3. INIS relevant trends 4. Information lifecycle model 5. Road ahead The 37th Consultative Meeting of the INIS Liaison Officers 14-15 October 2014, IAEA, Vienna 2 1. Social trends Population Aging population; longer working lives; remote/non-personal interaction; social differences; radicalism/extremism; privacy & surveillance Employment Uncertainty; change of professions/jobs; increased complexity; informal employment; new collaborative technologies; work from anywhere (connecting to work); BYOD; millennials as the majority workforce; talent management; work-force motivation Education Life-long education; e-training; m-education; Massive Open Online Course (MOOCS); training on demand; high computer literacy Health & happiness Healthy living; wellbeing; bio/organic movement; family-work balance; personal/home entertainment Community Transport; communication; environment; housing; crime; culture & leisure The 37th Consultative Meeting of the INIS Liaison Officers 14-15 October 2014, IAEA, Vienna 3 2. Current technology trends Gartner Forbes Forrester Deloitte 1 Mobile Device Diversity and Management 1 Consumers will come to expect Smart TV capabilities 1 Digital Convergence Erodes Boundaries Disruptors 1 CIO as venture capitalist 2 Mobile Apps and Applications 2 Smart watches will become ‘smarter’ 2 Digital Experience Delivery Makes (or Breaks) Firms 2 Cognitive analytics Accenture 1 Big is the next big thing 2 Digital-physical blur 3 The Internet of Everything 4 Hybrid Cloud and IT as Service Broker 5 Cloud/Client Architecture 6 The Era of Personal Cloud 7 Software Defined Anything 3 Industrialized crowdsourcing 3 Google Glass will still be in “wait and see” mode 4 Other applications and uses for Apple’s TouchID will emerge 5 Xbox One and PS4 will blur the lines between entertainment and video gaming 3 From workforce to crowdsource 3 APIs Become Digital Glue 4 The Business Takes Ownership Of Process And Intelligence 5 Firms Shed Yesterday's Data Limitations 6 Sensors And Devices Draw Ecosystems Together 4 Digital engagement Wearables 4 Data supply chain 5 Harnessing hyperscale Enablers 1 Technical debt reversal 6 The business of applications 2 Social activation 7 Architecting resilience 3 Cloud orchestration 8 Web-Scale IT 9 Smart machines 10 3-D printing 6 3D printing will begin to revolutionize production 7 'Trust' And 'Identity' Get A Rethink 7 The movement toward natural language search will make searching more accurate and intuitive 8 Infrastructure Takes On Engagement 4 In-memory revolution 5 Real-time development operations 9 Firms Learn from the Cloud and Mobile 10 IT Becomes an Agile Service Broker The 37th Consultative Meeting of the INIS Liaison Officers 14-15 October 2014, IAEA, Vienna 4 2. Current technology trends 1. 2. 3. 4. 5. 6. 7. Digital existence makes or breaks organizations Mobile devices Apps and applications Cloud computing Natural language search Social activation/crowd-sourcing “Smart” becomes smarter The 37th Consultative Meeting of the INIS Liaison Officers 14-15 October 2014, IAEA, Vienna 5 2. Current technology trends 1. Digital existence makes or breaks organizations Predictions for 2020 20% of global B2C retail will happen online Sales expected to reach $4.3 trillion Every retailer expected to have an online identity INIS Provides access to external information resources Owner, curator and aggregator of internal information resources Offers 24/7 availability Provides global open and controlled access to info-sources Works on democratisation of information (‘Information for all’) The 37th Consultative Meeting of the INIS Liaison Officers 14-15 October 2014, IAEA, Vienna 6 2. Current technology trends 2. Mobile devices By 2020, there will be over 5 billion internet users, with over half of them accessing the internet through handheld tablet devices and 80 billion connected devices worldwide INIS Variety of mobile phones, tablets, e-readers App vs mobile friendly website Bandwidth Scalability Personal profiling (history, storage, sharing) Links to full-text documents Open repositories The 37th Consultative Meeting of the INIS Liaison Officers 14-15 October 2014, IAEA, Vienna 7 2. Current technology trends 3. Apps and applications Apple’s App store: over 1m apps; more than 60bn total apps have been downloaded Google Play: 1.4m Android apps; 80,000 new apps monthly Top Android app categories: Entertainment; Lifestyle; Education; Personalization; Business Apps become digital glue! 7.1bn people on earth and 5.25bn adults 1.6bn PCs on earth Around 4bn people now have a phone Around 2bn smartphones in the world 70% of all smartphones sold are Android Most apps installed because of recommendation Native apps vs. web apps (HTML5 & CSS3) 8 2. Current technology trends 4. Cloud computing The practice of using a network of remote servers hosted on the Internet to store, manage and process data Types Infrastructure (space & time on external servers) Platforms on which to build own applications/apps Applications/services with Web browser access Advantages Technology improvements refocus from technology to collection building; user services and innovation Data efficiencies easy sharing; no local storage, maintenance and backups; single cataloguing record and version control; cooperative collection building and preservation; data aggregation Community power Community of information seekers; using the same, shared hardware, software, services and data lowers the cost and improves information service relevance 9 2. Current technology trends 5. Natural language search “My project is ultimately to base search on really understanding what the language means. When you write an article you’re not creating an interesting collection of words. You have something to say and Google is devoted to intelligently organising and processing the world’s information. The message in your article is information, and the computers are not picking up on that. So we would like to actually have the computers read. We want them to read everything on the web and every page of every book, then be able to engage an intelligent dialogue with the user to be able to answer their questions.” Ray Kurzweil, Google’s director of engineering ‘Where’s the closest café’ – will overtake keyword-based, typed searches like ‘café Seattle’ Related developments: AI, machine learning/translation, document clustering, collaborative filtering, semantic web/search. 10 2. Current technology trends 6. Social activation/crowd-sourcing - Social activation or crowd-sourcing is the process of obtaining needed services, ideas, or content by soliciting contributions from a large group of people, and especially from an online community, rather than from traditional employees or suppliers. It is based on the new recommendation economy—where customers avoid traditional advertising, seeking instead the contextualized recommendations of peers. - A recent study confirmed that 84% of global respondents trust word-of-mouth recommendations from friends and family—the most highly rated among digital and traditional methods. - Facilitating a social experience between our users should be at the core of what we do! 11 2. Current technology trends 7. “Smart” becomes smarter Gartner Says by 2017 Your Smartphone Will Be Smarter Than You! http://www.gartner.com/newsroom/id/2621915 Smart devices, smart apps, smart homes, smart cars… Smartphones will soon be able to: predict a consumer’s next move predict next purchase interpret actions based on an individual’s data using cognizant computing. Business intelligence (BI) will be embedded in smart systems! 12 3. INIS relevant trends Tomorrow belongs to the people who prepare for it today! African proverb Improve digital presence Increase use of mobile devices and apps Cloud computing Open access and cooperation Use social media Follow new technologies Encourage creativity and innovation Concentrate on training and education The 37th Consultative Meeting of the INIS Liaison Officers 14-15 October 2014, IAEA, Vienna 13 4. Information lifecycle model use Information creators • • Capture Publish Information Users • • • Information Managers • • • • • • • Assess the need Search & retrieve Analyse & interpret seek Evaluate Acquire Process Organize & repackage Store, protect & preserve Maintain & update Share The 37th Consultative Meeting of the INIS Liaison Officers 14-15 October 2014, IAEA, Vienna 14 5. Road ahead Improved information management • Evaluate • • Acquire • • Streamline IT systems and applications; Use cloud computing; Emphasize preservation aspect ; PDF/A longterm archival format Maintain & update • • Leverage technology; Streamline systems; Offer new info-services Store, protect & preserve • • Simplified bibliographic metadata set; Introduce FIBREonline; Separate metadata creation and subject analysis; Introduce automatic indexing Organize & repackage • • Alternative ways (direct DB access, harvesting); Alternative forms (data, video); Open sources ; Increase number of NCL; Finalize digitization of INIS microfiche collection Process • • Strengthen the role and position of national INIS centres; Improve tools & methodologies Follow new IT technologies; Change; Innovate Share • Cooperate with publically open discovery & other systems; INIS as open access repository; Go mobile ; Federated search; Social networking, bookmarking, tagging; Social media ; Offer better reference service The 37th Consultative Meeting of the INIS Liaison Officers 14-15 October 2014, IAEA, Vienna 15 I do not believe you can do today's job with yesterday's methods and be in business tomorrow. Nelson Jackson Thank you!
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