Optimize the Global Talent Mobility Program Focus on repatriation to achieve long term ROI. SAMPLE Learn about becoming a member McLean & Company is a research and advisory firm providing practical solutions to human resources challenges via executable research, tools and advice that have a clear and measurable impact on your business. © 1997-2016 McLean & Company. McLean & Company is a division of Info-Tech Research Group McLean & Company 1 Our understanding of the problem This Research is Is Designed For: HR leaders looking to optimize their current global talent mobility program. Business leaders responsible for global talent mobility in their divisions. This Research Will Help You: Assess your current global talent mobility practices. Define the best fit global talent mobility program use cases. Develop your global talent mobility policy. Set global talent mobility initiatives to support employee performance before, during, and after a global assignment. Measure the effectiveness of your global talent mobility program. SAMPLE McLean & Company 2 Executive Summary Situation ! • In today’s increasingly globally connected environment, global business is no longer limited to large organizations. Companies of all sizes are expanding their footprint around the world and fast: over the past two to three years, organizations have seen a 63% increase in the need for cross-border work. (Source: Harvard Business Review, 2014) Complication ? • The increasing economic presence of emerging markets means transactions must include a two-way cultural understanding – not just implants of ideas and operations from Western countries. Cultural training has become more than a nice to have – it is essential to forming lasting global relationships. McLean & Co. Insight • Global talent mobility is no longer about transplanting home office leaders to foreign countries – it’s about stationing the best talent in the right place, at the right time, for the right reasons. • Furthermore, organizations must support the employee before, during, and after their assignment in order to optimize the talent development opportunities associated with a global assignment. Only then will organizations see the cost benefits of global assignments. Resolution • Since repatriation is the biggest challenge for employers, focusing the program with the end in mind is especially important for career planning and retention of key global assignees. • Organizations must focus on creating pro-active global talent mobility programs that support their business strategy, workforce planning needs, and address all compliance issues seamlessly. Otherwise they risk failed assignments and disengaged repatriating employees who often leave taking their global knowledge with them. SAMPLE McLean & Company 3 McLean & Company offers various levels of support to best suit your needs DIY Toolkit “Our team has already made this critical project a priority, and we have the time and capability, but some guidance along the way would be helpful.” Guided Implementation Workshop Consulting “Our team knows that we need to fix a process, but we need assistance to determine where to focus. Some check-ins along the way would help keep us on track.” “We need to hit the ground running and get this project kicked off immediately. Our team has the ability to take this over once we get a framework and strategy in place.” “Our team does not have the time or the knowledge to take this project on. We need assistance through the entirety of this project.” Diagnostics and consistent frameworks used throughout all four options SAMPLE McLean & Company 4 Use the McLean & Company Framework to optimize global talent mobility programs McLean & Company helps you create a program that is tailored to your organization's business goals and talent priorities. 7 Measure and reflect 1 on global mobility program effectiveness Assess the current state of the global talent mobility program 6 Optimize the repatriation process Define the global talent mobility program 5 Optimize the 3 Select the best 2 assignment abroad candidates for global assignments 4 Optimize the pre-departure process SAMPLE McLean & Company 5 Sample Slides SAMPLE McLean & Company 6 An ineffective global mobility program is extremely costly and can harm your organization for the long term Global assignments can cost 3 to 5* times salary. Avoid risks to gain ROI. –*Source: Weichart, 2012. Risks Cost of unsuccessful assignment Repercussions Having an employee return before completing a global assignment not only sinks their expenses, but also results in substantial costs for training and sending another employee in their place. In addition to hard costs, an unsuccessful or incomplete assignment can result in immeasurable opportunity costs due to the unknown factors of lost business, missed connections, or damaged reputation. Legal implications Whether it’s fines due to tax mismanagement, or employees requiring last-minute immigration services, the unexpected costs of poorly managed compliance can be monumental. It also leaves employees feeling vulnerable and averse to future travel. “I couldn't believe the company told me to just go to the airport and wait for my passport to be delivered. It was unnerving – was I going to be able to go? Not go? All this preparation could be for nothing.” – IT Consultant, Mobility Mismanagement of support Support services, from language training to housing, must be delivered accurately, appropriately, and in a timely manner, or their impact will be lessened and the cost of closing the gap increased. For example, “They are paying $2,200/month for a huge place I’m barely in. I’d love a place closer to work for half the cost, even if it was half the size.” – IT Consultant, Mobility Turnover after repatriation SAMPLE Perhaps the most dire cost is the turnover after repatriation, especially for high-performing or high-potential employees. When employees leave the organization after an assignment, the organization loses not just the hard costs of the assignment, but also the developed knowledge and leadership potential gained by the departing employee. Even if repatriated employees don’t leave the organization, disengagement due to disillusionment with the repatriation process could mean dead weight on your team. McLean & Company 7 Define the use cases for global talent mobility based on the three types of talent in McLean & Company’s framework Move people globally when it makes business sense. Tie the use cases back to your business strategy and workforce plans. Define each use case specific to your organization Operational employees High-performing employees High-potential employees Who: Employees with the pertinent skills for global projects. Able to hit the ground running and fill the gap immediately. Employees with proven strategic expertise to launch global projects. Able to contribute after a short ramp-up window. Employees with long-term leadership potential that require global development. May require a longer ramp-up time than high performers. Why: Fulfill short-term or ad hoc commitments where skill sets are not readily available locally. Where skill sets are not readily available locally, or where it is important to build stronger relationships between locations. Local talent may be available, but the organization has strategically decided to use the role to develop high potentials. How long: Varies depending on when the need arises. Typically shortterm assignments of less than six months. Typically between six months to three years. In recent years, the trend is for shorter, rather than longer, assignments due to cost and employee preference. Typically between one and two years, depending on the specific skill set to be developed. Where: The countries each type of employee will likely have assignments. For example, high-potential employees might have assignments in regions where there is a need for more leadership candidates in the near future or where the company foresees its future growth will be concentrated. McLean & Company 8 McLean & Company Helps HR Professionals To: Empower management to apply HR best practices Maintain a progressive set of HR policies & procedures Develop effective talent acquisition & retention strategies Demonstrate the business impact of HR Build a high performance culture Stay abreast of HR trends & technologies Sign up to have access to our extensive selection of practical solutions for your HR challenges Learn About Becoming a Member "Now, more than ever, HR leaders need to help their organizations maximize the value of their people. McLean & Company offers the tools, diagnostics and programs to drive measurable results." • – Jennifer Rozon, Vice President, McLean & Company Toll Free: 1-877-281-0480 SAMPLE hr.mcleanco.com
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