Benefits Field Training
• Knowing the Benefit Plans is important but only part of the job
• Believing in the benefit plans is important – understanding the
plans is vital.
• Realize how the benefit plans can impact a person’s quality
of life
• Realize that most employees don’t understand benefits and
depend on “guidance” (never give advice!)
• Accuracy is important
• Use available resources
• Internet, intranet, policy letters etc.
• You are the face that employee’s associate with for benefits – make
sure its positive and credible.
2
Benefits Field Training
Statistics
 What’s right with the picture on the next slide?
 What’s wrong with the picture on the next slide?
 How do you play a role in these statistics?
 While it may not always be the case, the statistics at
your command can be reflective of the job of the
Benefits team in your office.
 Some benefits are more difficult to communicate
 LTC, FSA
 What are some ways you communicate benefits?
3
Enrollment Statistics
Command
Medical
Dental
HCFSA
DCFSA
LTC
401(k)
Retirement
ALM
60%
63%
0%
0%
0%
30%
67%
BAM
43
57
2
2
4
47
68
BUM
31
34
1
1
2
61
78
CLM
52
61
2
0
2
48
66
CPM
50
58
1
0
2
55
83
ELM
59
67
4
2
2
65
98
HQ
66
73
23
4
12
87
92
HH
66
70
4
1
4
66
70
IWM
44
46
0
0
2
41
66
KBM
68
75
2
0
5
68
82
MAM
55
75
6
3
12
43
85
3
Enrollment Statistics
Command
Medical
Dental
HCFSA
DCFSA
LTC
401(k)
Retirement
MRM
54%
58%
2%
0%
4%
76%
82%
NRM
41
46
2
0
2
49
71
PNM
56
67
2
0
1
71
89
QUM
53
65
5
0
2
72
79
SCM
63
66
4
0
1
53
72
SDM
61
71
2
0
2
78
92
TWM
50
60
1
0
1
40
52
YUM
3
49
2
1
0
49
70
4