Annual Professional
Development Conference 2016
Thursday 25 August
Not problems just solutions!!
Ann Jakeman
Instructions re the task
At your table, you will
find instructions for a
problem you are to
solve. As a group you
have five minutes to
solve the problem
following the
instructions given to
you.
Thank you everyone
for contributing so
enthusiastically to that
activity
We are so glad none of
you were like this
person!
But do you avoid
problems or expect
others to solve them
when delivering HND
programmes?
Why do we avoid solving problems?
Emotional Block
Expression
Expression Block
Block
Knowledge
Knowledge Block
Block
Skills
Skills Block
Block
So how do we knock down that wall
and turn problems into solutions?
The problem solving circle
A problem well
defined is a
problem half
solved
Begin with the
end in mind
What exactly is
the issue now?
Where do you
want to get to?
Identify the
problem
Be careful not to jump to quick
conclusions about what the
problem is about
The problem solving circle
Own the issue – it is your
problem so come up with
your solution!
Identify the
problem
Explore
information and
create ideas
Think of lots of options
Think of ideas you have
not used before
If you always do what
you always did, you
will always get what
you always got
The problem solving circle
Identify the
problem
Very rarely is
there an
ideal solution
Select the
best idea
Explore
information
and create
ideas
Analyse each
idea
Work as a
team
The problem solving circle
Identify the
problem
Even the best idea needs
development
Involve others – give it time!
Explore
information
and create
ideas
Be prepared to make changes
Check back, was it the right
solution
Select the
best idea
Evaluate the
outcome
Develop and
test the idea
Let us now put the learning into
practice!
At your table, you
will find instructions
for a problem you
are to solve. As a
group you have ten
minutes to solve the
problem following
the instructions
given to you.
The problem solving circle
Identify the
problem
Explore
information and
create ideas
Evaluate the
outcome
Select the
best idea
Develop and
test the idea
Any questions?