FastFacts Feature Presentation

Slide 1
FastFacts
Feature Presentation
February 6, 2015
To dial in, use this phone number and
participant code…
Phone number: 888-651-5908
Participant code: 182500
To participate via VoIP…
You must have a sound card
You must have headphones or
computer speakers
© 2015 The Johns Hopkins University. All rights reserved.
Slide 2
Today’s Topic
We’ll be taking a look at…
World Travel, Inc.’s Group and Meeting Services
Slide 3
Today’s Presenter
Peter Sonzogni
World Travel, Inc.
Vice President of Meeting & Incentive Sales
[email protected]
Slide 4
Session Segments
Presentation
In this session, Peter Sonzogni will teach you about World
Travel, Inc.’s group and meetings service offerings including site
selection, group airline reservations and multi-media production.
During Peter’s presentation, your phone will be muted.
Q&A
After the presentation, we’ll hold a Q&A session.
We’ll open up the phone lines, and you’ll be able to ask
questions directly.
Peter will answer as many of your questions as time allows
Slide 5
Contact Us
If you would like to submit a question during the presentation or if
you’re having technical difficulties, you can email us at:
[email protected]
Slide 6
Survey
Survey
At the end of this FastFacts session, we’ll ask you to complete a
short survey.
Your honest comments will help us to enhance and improve
future FastFacts sessions.
Thank you in advance for your participation.
Slide 7
How To View Full Screen
Slide 8
Agenda
After today’s presentation you will be able to:
• Understand how World Travel, Inc. can support you for group, meeting,
or conference planning needs
• Determine when it is appropriate to use WTI for group planning support
• Understand basic pricing structure for WTI group services
Slide 9
Leveraging WTI’s Experience
World Travel, Inc. (WTI) has extensive experience planning a variety of
group and meeting formats.
Types of Meetings
•
National Sales Meetings
•
Circle of Excellence Programs
•
User Conferences
•
President and Chairman’s Clubs
•
Medical Meetings
•
Corporate Meetings
•
Business Retreats
•
Customer Events
Types of Meetings
•
Product Launches
•
Training Seminars
•
Special Events
•
Cruises & Incentives
• Captive Audience
• Food & Beverage Included
•
Employee Meetings
Slide 10
Group and Event Planning
WTI has planned events for groups of all sizes with strong savings
results and client satisfaction ratings.
Service Highlights
•More than 450,000 attendees in 2014
•1,275 meetings in 2014
•Flexible sizing from 15 to 15,000 participants
•Average airfare savings of 30%
•Client satisfaction rating of 98%
•35 dedicated group air and meeting consultants
•500+ corporate travel professionals for additional support
“I want to thank World Travel for making this year’s LG InnoFest our best
one yet! World Travel’s planners, air agents and onsite staff were the
epitome of professional. They made our internal transition of new
executives and a new format of a show seamless, as no small detail went
unnoticed. I look forward to working with them again in the future and
would highly recommend them to any other corporation.”
- Jessica; LG Electronics
Slide 11
Site Selection
WTI will support you in finding the ideal site based on a thorough site
assessment, contract negotiations and preferred supplier relationships.
Independent Assessment of Each Location
•Features
•Benefits
•Concessions
Negotiated Pricing and Contract Management
•Site Selection
•Pricing Analysis
•Attrition
Experience and Clout with Preferred Supplier
Relationships
Customized Programs to Meet Your Goals
Slide 12
Group Airline Reservations
WTI will conduct a comprehensive air analysis to understand the
savings potential for your group or meeting.
Air Analysis
•
Best configuration of carriers and routes
•
Greatest value prior to selecting meeting
location
Meeting Discounts
•
Utilize preferred airlines and
corresponding city pairs for maximum
savings OR
•
Standard 5% to 10% off lowest
published tariff when preferred programs
are not utilized
•
Early bird discounts available (60-day
advance ticketing); Advanced purchases
offer maximum savings
Zone Fares
•
Slightly higher than excursion fares, but
more flexible than standard nonrefundable tickets
•
2-night minimums
•
Refundable vs. non-refundable
• Transient or group takes advantage
of savings
***Note Group & Meeting fares may require
a minimum of 30-40 tickets purchased,
depending on the airline. ***
Slide 13
Additional Services
WTI also offers a variety of multi-media services and ground
transportation based on your event’s unique needs.
Multi-Media Production
•
Audio/ Visual Production
•
Set Design and Construction
•
Lighting, Sound and Tech Support
•
Entertainment
•
Speakers
•
Award Ceremonies
•
Gala Events
Ground Transportation
•
Maximize Efficiency
• Arrival lists
• Departure lists
•
Transportation Mode Options:
• Deluxe motor coaches
• Car services
• Mini-buses
• Luxury limousines
•
Meet-and-Greet Services
Slide 14
Event Registration & Marketing
WTI leverages Cvent, the online event registration software used to
manage group registration and marketing.
Registration & Data Capture Form
Includes:
•
Activities
•
Meal Preferences
•
Give-a-ways
•
Profile data
•
Register Online, by Phone or Fax
•
Real-time Participation Status
•
Provide Pre- and Post-Surveys
Marketing
•
Customized Web Pages
•
Customized Invitations
•
Targeted Messaging
•
Broadcast Reminders
Slide 15
Basic Pricing
Every group event has customized pricing but WTI has some basic
pricing estimates list below.
Non-Fee Services
•
Site selection
•
Negotiating and securing hotel contracts
•
Manage rooming lists
Base: $45 Per Person
Food & Beverages
Meeting Room Set-Up
Audio & Visual Set-Up
Base Plus: $50 - $195 Per
Ground Transportation
Web Registration
Off-Site Tours & Venues
Themed Events
Team Building Events
Dine Around Programs
Slide 16
Attendee Management
WTI also provides services to manage your attendee list and give you
insight into their attendance via customized reporting.
Multi-Lingual Call Center & Web
Registration
•
Customizable web registration
•
Accessible 24 / 7
•
Single point of entry
•
Extensive reporting capabilities
•
Automated CRS interface
•
Attendee profiling tools
•
Seamless consolidation
•
Customizable web pages for online
booking
•
Mobile app design
Reporting Capabilities Pre- & PostEvent Reports
•
Rooming lists
•
Arrival/departure manifests
•
Budget vs. actual
•
Attendee reports
•
Inventory management
•
Invoice summaries
•
Departure notices
•
Event preference roster
Slide 17
Onsite Event Management
WTI offers onsite event services to ensure your meeting is a success in
all phases of the event.
•
•
•
•
•
•
Supervise set-up
Registration
Signage and props
Transportation
Food and beverage functions
Business services
•
•
•
•
•
•
General session and breakout
Coordination
Ensure quality and responsiveness
Creative off-site venues
Shipping and receiving
Crisis management
Slide 18
Sample Savings
Based on a 2014 National Sales Meeting (600 Passengers), the savings
potential is enormous with WTI
Slide 19
Live cVent Demo
Slide 20
Q&A
We’re going to open the phone lines now!
There will be a slight pause, and then a recorded voice will provide
instructions on how to ask questions over this conference call line.
We’ll be answering questions in the order that we receive them.
We’ll also be answering the questions that were emailed to us
during the presentation.
If there’s a question that we can’t answer, we’ll do some research
after this session, and then email the answer to all participants.
Slide 21
Thank You!
Thank you for participating!
We would love to hear from you.
Are there certain topics that you would like us to cover in future
FastFacts sessions?
Would you like to be a FastFacts presenter?
Please email us at: [email protected]
Slide 22
Survey
Before we close, please take the time to complete a short survey.
Your feedback will help us as we plan future FastFacts sessions.
Click this link to access the survey…
http://connect.johnshopkins.edu/fastfactssurvey/
Thanks again!