job profile - BC Public Service

JOB PROFILE
Position #VARIOUS
TITLE: INVESTIGATOR
CLASSIFICATION: BL
MINISTRY: JUSTICE AND ATTORNEY GENERAL
WORK UNIT: INDEPENDENT INVESTIGATIONS OFFICE
SUPERVISOR TITLE: DIRECTOR, INVESTIGATIVE TEAM
SUPERVISOR POSITION #: VARIOUS
PROGRAM
The Independent Investigations Office (IIO) is an independent civilian-led agency with a mandate to investigate
serious incidents involving British Columbia police, including municipal police officers and members of the
RCMP. IIO Investigations have the potential to provide the evidentiary basis for a trial in criminal court. The
legislation under which the IIO operates ensures the investigative approach is without bias, accountable and
fair to citizens and to officers under investigation. The IIO works to build community confidence in police
accountability.
JOB OVERVIEW
The IIO Investigator is a collaborative member of a diverse investigation team conducting complex high profile
investigations into critical incidents in BC where it appears a person may have died or suffered serious harm as
a result of the actions or inactions of a police officer.
ACCOUNTABILITIES
Required:
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Investigators work within their legislative powers as assigned by the Chief Civilian Officer (CCD) and the
formal “Peace Officer” designation.
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Investigators are aware of the history and purpose for police oversight, and have the confidence
required to uphold the IIO mandate for the citizens of British Columbia.
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Reporting to the Team Director, the Investigator is dedicated to the success of their team and
investigation. Investigative work takes place outside the office and beyond the normal office hours of
work. The Investigator has a ‘can do’ attitude and professional demeanour.
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Demonstrates professionalism by acting in accordance with IIO mission vision values, corporate
responsibilities and operational needs.
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Documents all investigative activities using the case management system, as per the business rules and
standard expected in Major Case Management.
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Conducts thorough and timely police-involved investigations.
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Plans, organizes and coordinates investigative tasks, which includes setting priorities, developing, and
implementing investigative strategies.
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Manages a caseload of critical incident investigations, identifying lines of enquiry, prioritizing tasks to
achieve thorough and independent investigative outcomes.
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Manages professional pressures and frequent interruptions to meet timeliness goals.
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Takes call in a scheduled rotation (i.e., every two weeks). As part of the on-call team, responds 24/7
province-wide.
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Secures the scene and preserves the evidence.
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Conducts effective structured interviews of affected persons, witnesses, and police officers.
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Endeavors to achieve and maintain transparent process by clearly informing those involved about the
purpose of our investigations (engage and explain /assess and ensure understanding adapting language
used to the appropriate level).
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Gathers and preserves statements in a respectful, thorough and impartial manner.
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Conducts thorough and timely canvassing for witnesses and CCTV evidence.
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Prepares documentation, evidence and reports necessary for court proceedings, as required by the
Director; ensures compliance with the information management protocols.
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Prepares investigative reports which inform the Chief Civilian Director’s decision as to whether or not
an officer may have committed an offence.

Works in support of prosecution by conducting follow-up investigations and gathering of corroborative
evidence as required by Crown Counsel.

Appears as a witness and gives evidence during trials or other hearings.
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Contributes to the IIO learning culture by committing to own professional development – monitors,
develops, upgrades personal investigative competencies to contribute to the overall effectiveness of
IIO investigations, e.g., reflects on investigative practices to identify learning needs and takes steps to
acquire learning whenever possible; participates in regular training opportunities and reflects on take
away messages; sets annual developmental goals and seeks performance feedback from Team
Director.
JOB REQUIREMENTS

Post-secondary degree in a field related to law, investigation and enforcement, psychology, health,
sociology, criminology, journalism or equivalent

Knowledge of relevant legislation, regulations and experience working in quasi-judicial environments.
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Minimum five years of experience conducting investigations either in a criminal, legislative, regulatory,
or other context requiring the use of both influence and authority.

Those appointed to this position may not have been a member of a police service in BC at any time
during the 5-year period immediately preceding the appointment.
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Excellent written and verbal communication skills; careful listening and problem framing skills; ability
to write quasi-legal documents.
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Excellent interpersonal skills including sensitivity, empathy, discretion, and tact when dealing with
those impacted by investigations and sensitivity to issues related to culture and gender.

Excellent critical thinking skills and ability to analyse and document complex situations.

Successful completion of required training provided to candidates in order to ensure the requisite
knowledge, skills and abilities are obtained.

Successful completion of security screening requirements of the BC Public Service including an
enhanced security screening check.
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Eligible to obtain a valid BC driver’s licence.
COMPETENCIES:
Analytical Thinking is the ability to comprehend a situation by breaking it down into its components and
identifying key or underlying complex issues. It implies the ability to systematically organize and compare the
various aspects of a problem or situation, and determine cause-and-effect relationships ("if...then…") to
resolve problems in a sound, decisive manner. Checks to ensure the validity or accuracy of all information.
Decisive Insight combines the ability to draw on one’s own experience, knowledge and training and effectively
problem-solve increasingly difficult and complex situations. It involves breaking down problems, tracing
implications and recognizing patterns and connections that are not obviously related. It translates into
identifying underlying issues and making the best decisions at the most appropriate time. At higher levels, the
parameters upon which to base the decision become increasingly complex and ambiguous and call upon novel
ways to think through issues.
Handling Crises involves effectively managing risks and crises, involving the appropriate people when planning
responses and/or recovery activities for a crisis or in anticipation of one and making decisions to deal with the
problems during crisis situations.
Organizational Commitment: Organizational Commitment is the ability and willingness to align one’s own
behaviour with the needs, priorities and goals of the organization, and to promote organizational goals to
meet organizational needs. It also includes acting in accordance with organizational decisions and behaving
with integrity.
Planning, Organizing and Coordinating involves proactively planning, establishing priorities and allocating
resources. It is expressed by developing and implementing increasingly complex plans. It also involves
monitoring and adjusting work to accomplish goals and deliver to the organization’s mandate.
Teamwork and Cooperation is the ability to work cooperatively within diverse teams, work groups and across
the organization to achieve group and organizational goals. It includes the desire and ability to understand and
respond effectively to other people from diverse backgrounds with diverse views.
Independent Investigations Office
IIO Mission – To investigate fairly, without bias, and to ensure accountability through public
reporting
IIO Vision - Building Confidence in Police Accountability
IIO Values - Integrity, Respect, Teamwork, Impartiality, Professionalism
The Independent Investigations Office (IIO or Office) was established to conduct criminal
investigations into incidents that involve B.C. police officers and result in death or serious harm. It is
a civilian-led Office that has been established to investigate serious incidents involving both the
municipal police and the RCMP.
The IIO objective is to set a high standard for civilian-led police investigation and accountability that
will enhance the public’s faith in the dedicated officers working to keep them safe. The legislation
under which the IIO operates changes the investigative approach to be more transparent,
accountable and fair to citizens and to officers under investigation.
Will relocation costs be covered by the IIO? If yes, how much?
Relocation costs will be covered to a maximum of $23,500 (depends upon various factors, including
the distance of the move, the number of dependents, and actual real estate and moving costs).
The IIO is independent. I am employed in the BC public service currently. Does this mean
that I would not be an employee of the provincial government if I worked in the IIO?
The IIO functions as an independent agency (the Chief Civilian Director is responsible for the Office),
but funding for the Office is provided by the provincial government. Whether or not an applicant for a
position is currently an employee in the BC public service, persons hired to work in the IIO will be
provincial government employees. The respective collective agreement (for bargaining unit positions)
or terms and conditions of employment (for management/excluded positions) apply to the Office.
Will travel expenses related to a job interview for out-of-service candidates for an IIO
Investigator position be covered?
Travel expenses will be covered (with receipts) to a maximum of $1,000 per person interviewed for
Executive Director, Investigative Operations; Director, Investigative Team; Director, FIS Team; and
Director, Traffic Team; Investigator; Forensic Identification Specialist; and Traffic Reconstruction
Specialist.
What sorts of employee benefits would be available to an IIO employee?
For example,
 In addition to the take-home pay, you would receive a range of benefits that average 23 per
cent more in value.
 New bargaining unit employees receive at least three weeks vacation and
management/excluded positions receive four weeks – to start.
 The provincial government currently has a defined benefit pension plan. For every $1 an
employee contributes, the government contributes $1.13.
What does Enhanced Security Screening mean?
Security screening assists the IIO in screening out individuals whose past behaviour suggests a
significant risk of officer misconduct (e.g. dishonesty, substance abuse, violent behaviour, disregard
for authority, etc.).
Administered by the Police Services and Security Programs Branch, Ministry of Public Safety and
Solicitor General, a thorough background investigation will be completed on applicants who accept a
conditional offer of employment. This will include the following:
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police information systems check (e.g. level 4 criminal record check)
driving record check (i.e. driver’s abstract)
verification of educational and employment
history
financial background check
Lifestyle and Integrity Questionnaire
Security interview, incorporating results from the Lifestyle and Integrity Questionnaire and
employing digital voice stress analysis or polygraph test
certified criminal record check (i.e. fingerprinting)
follow-up interview and/or field investigation, as required
Will I have access to training?
The IIO is committed to providing an environment for continued growth and learning for all staff. If
you wish to apply for employment as an IIO investigator, a background in both investigation and
investigative interviewing is important. In addition to the knowledge, skills and experience that
investigators will bring with them, investigators will receive training in a number of disciplines that are
essential to the position.
Do IIO Investigators get paid for overtime?
Investigators’ positions are management positions excluded under the BC Public Service Act and
cannot claim for overtime. We are aware of the time demands that will be placed on investigators
and have factored those demands into the base salaries. There will also be consideration of
opportunities to take time off in lieu of extra hours of work incurred.
I know I will be expected to be on-call – how does that work?
As part of the IIO team, you are ready to quickly respond 24/7 to all parts of the province through an
on-call rotation and travel 24 hours a day, 7 days a week (Investigators are on call every second
week). This is an important part of your role as Investigator!
Are IIO staff required to carry weapons?
None of the IIO staff including investigators will carry weapons.
Where is the IIO facility located?
The location of the IIO Office is in Surrey, B.C.