EFCA Business Day, Copenhagen, 1 June 2017
Business workshop C - Sustainable infrastructure of cities
ISO 37101
Sustainable development in communities
Urban Sustainability Management
Introduction
Extract from EFCA-FIDIC Sustainable Development Committee: Awareness Webinar FIDIC – EFCA – ISOCARP – UN Environment
Introduction
ISO 37101: Management system for sustainable development in
communities
•
49 countries involved
•
4-year process
•
Published in July 2016
•
English and French
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Why ISO 37101?
The need
•
•
•
•
Sustainable development is a global challenge
Strategies for achieving sustainable development must be at local,
community level
Context differs from region to region
Community strategies need to reflect the context, priorities, needs
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ISO 37101 in brief
ISO Management system requirements
• Organization identification
• Based on continual improvement, PDCA approach
• Incorporates risk-based thinking
• Uses the ISO High Level Structure for management system
1. Scope
2. Normative references
3. Terms and definitions
4. Context of the organization
5. Leadership
6. Planning
7. Support
8. Operation
9. Performance evaluation
10. Improvement
•
Compatible with ISO 31000 (risk), ISO 9001 (quality), ISO 14001 (environment),
ISO 50001 (energy) …
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ISO 37101 basic pillar: the purposes / issues matrix
12 sustainability issues
6 purposes of sustainability
Understood as action areas
Define sustainable development
aims to achieve
1. Governance, empowerment & engagement
2. Education & capacity building
3. Innovation, creativity & research
4. Health & care in the community
5. Culture & community identity
6. Living together, interdependence & mutuality
7. Economy & sustainable production & consumption
8. Living & working environment
9. Safety & security
10.Community infrastructures
11.Mobility
12.Biodiversity & ecosystem services
1. Attractiveness
2. Preservation of
the environment
3. Resilience
4. Responsible use
of resources
5. Social cohesion
6. Well-being
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Awareness webinar -23/5/17 - FIDIC©
ISO 37101 basic pillar: the purposes / issues matrix
12 sustainability issues
6 purposes of sustainability
Understood as action areas
Define sustainable development
aims to achieve
1. Governance, empowerment & engagement
2. Education & capacity building
3. Innovation, creativity & research
4. Health & care in the community
5. Culture & community identity
6. Living together, interdependence & mutuality
7. Economy & sustainable production & consumption
8. Living & working environment
9. Safety & security
10.Community infrastructures
11.Mobility
12.Biodiversity & ecosystem services
1. Attractiveness
2. Preservation of
the environment
3. Resilience
4. Responsible use
of resources
5. Social cohesion
6. Well-being
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ISO 37101 - implementation steps
An iterative process to achieve sustainability purposes based upon the
purposes/issues matrix
A.
PRELIMINARY & CONTEXT STUDIES(1)
Interested parties’ needs & expectations (§4.2)
community & management system scope (§4.3, §4.4)
B.
BASELINE REVIEW & PROGRAMME
Consider the evolving situation, interested parties’ needs and expectations to
establish baseline situation (§6.1.2) & select relevant issues (§4.6)
C.
STRATEGY
To optimize resources, competence, authorities, risks & opportunities to define,
implement & evaluate processes for a global strategy (§6.2.2) & for strategies for
each purpose
D.
ACTION PLANS
Define, implement & evaluate action plans (§6) & performance measures in the
light of continual improvement
E.
PERFORMANCE EVALUATION
(1)
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Can be used to clarify the selection of an organization by the community
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ISO 37101 – key implementation steps
Tramway project example
A. PRELIMINARY & CONTEXT STUDIES
Present situation
• social, economic, cultural …
• sustainability characteristics
Tramway project
• interested parties needs and expectations
• issues/action areas:
travel, employment, living, business …
• impacts
• project characteristics: location, features ….
- direct components:
routes, stations, electricity grid, storage and
maintenance facilities …
- additional components: parking, intermodal stations, tariff policy …
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ISO 37101 – key implementation steps
Tramway project
B. BASELINE REVIEW & PROGRAMME
Iterative process to establish the baseline and a procurement approach to
implement a tramway.
Achieve sustainability purposes and consider the evolving situation and
the needs and expectations of interested parties.
Present and foreseeable
situation of the city or
community regarding
areas of action
Governance, Economy,
Safety & Security,
Infrastructure, Mobility …
Tramway project & linked
action plan
Planning of the tracks, stations,
electricity grid, storage and
maintenance facilities, parking,
intermodal stations …
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Present and foreseeable
situation of the city or
community regarding the
purposes of sustainability
Attractiveness,
Environment, Resilience,
Resource use …
ISO 37101 - Baseline Review purposes/issues matrix
Tramway project
Responsible
resource use
Social cohesion
Well-being
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Biodiversity
Resilience
Mobility
Preservation &
improvement of
the Environment
Infrastructure
& networks
Safety &
security
Attractiveness
Living &
working
environment
Economic
production
Living
together
Culture
Health & care
Innovation
Education
Purpose
Governance
ACTION AREA
ISO 37101 - purposes / issues matrix
Tramway project
ACTION AREA INFRASTRUCTURE & NETWORKS
What connected infrastructure and
networks are needed for the tramway?
What are their impacts on the city’s
infrastructure and networks?
Purpose
MOBILITY
How to modify the mobility
action plan to integrate the
tramway and to improve its
efficiency?
Resilience
How to assess the tramway’s resilience
and its contribution to the resilience of
the city’s infrastructure network?
How to improve the
resilience of the city’s
mobility system?
Responsible
use of
resources
How to organize the responsible use of
resources?
How to optimize the impact on the city’s
use of resources?
Can smart solutions contribute?
How does a new mobility
action plan that includes the
tramway’s impact contribute
to the responsible use of
resources?
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ISO 37101 - purposes / issues matrix
Tramway project example
ACTION AREA MOBILITY
Purpose
Attractiveness
Intermodal systems Road system development
organization
x
Preservation &
improvement of
the environment
Resilience
Social cohesion
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INFRASTRUCTURE & NETWORKS BIODIVERSITY
x
Km of public transport systems
per 100000 inhabitants.
Basic service proximity
(ISO 37120)
Percentage of population living
within 0.5 km of public transport
(ISO 37120)
x
Total transport services
interruption p.a.
Access delay to
cultural events
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Greenfield
developments
Greenfield area per
100000 inhabitants
Fine particulate
matter
(ISO 37120)
ISO 37101 - Strategy Analysis
Tramway project example
Weight and score key internal and external factors
e.g. Purpose:
Attractiveness
Action area:
Infrastructure
Key internal factors: Systematic approach to interested parties
Involvement by relevant city departments
1. Best strategy type:
Use external opportunities to overcome
internal weaknesses
2. Best strategy:
Compare PPP and city design-build-operate
3. Purpose contributions:
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ISO 37101 - Baseline Review purposes/issues matrix
Tramway project example
33
33
Responsible
resource use
22
22
Social cohesion
66
60
Well-being
14
Biodiversity
Resilience
88
Mobility
53
81
Infrastructure
& networks
Safety &
security
Preservation &
improvement of
the Environment
72
Living &
working
environment
Economic
production
58
Living
together
Attractiveness
Culture
Purpose
Health & care
Innovation
Education
Governance
ACTION AREA
44
81
72
70
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23
17
20
46
40
Expected performance for each action area
77the ratio of the
92 expected
42
70
Rating systems use
performance to a benchmarked level of
performance.
32
42
63
42
55
44
53
55
42
72
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40
58
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ISO 37101 - visualizing action/sustainability links
Social Cohesion: 52% of
benchmark performance.
- Innovation: 50%
- Infrastructure: 50%
For actions in the area of
Infrastructure: 41% of
benchmark performance.
Attractiveness, Resilience,
Social Cohesion & Wellbeing each 25%.
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ISO 37101 – Operational Assessment
Analyse purposes and action areas by perspective
•
Indicators grouped in sets according to their specificity
(services, finance, resilience, smartness, ...)
•
Sets are considered as layers (perspectives)
Applications:
• Monitor performance
an indicator management system
• Reporting
indicators are a key communication tool
• Identify trade-offs and the contribution
of a specific perspective
switch indicator sets on and off
•
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ISO 37101 - monitoring progress
Attractiveness - increased
Resilience - unchanged
For actions in the area of:
Mobility - unchanged
Economy – increased
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ISO 37101 - the key USMS aspects
Use of different indicator frameworks
made possible by ISO 37101 and the USMS platform tools
 Conformity claim by the organization mandated by a city/community
to implement ISO 37101
allowed, and facilitated by the USMS platform
• Context and strategy identification
supported by the USMS iterative process and platform using the ISO
37101 matrix framework of sustainability purposes and action areas


City- and project-level performance evaluation and monitoring
provided for all interested parties by the USMS platform reporting and
analysis tools
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ISO 37101 - recognition
Provides for a claim of conformity under certain conditions(1)
• “… requirements are incorporated into an organisation’s management
•
•
•
•
system … and fulfilled without exclusion …”
Requirements include Baseline Review, planned internal audits and
management reviews
World Trade Organization conformity rules apply
Community representatives can challenge management reviews
USMS platform supports it
Third-party certification envisaged
ISO 37101:2016 - 1. Scope, alinéa 12
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