Internet
Inquiry
and
Payment
Processing
Module
Presented By: Matt Frey
(c) 2005 Donald R. Frey &
Company Inc.
Today's Customer Demands More….
• WEB Enabled Technology
• Access to information 24/7
• Online Payments
(c) 2005 Donald R. Frey &
Company Inc.
Objective
• Providing your customers with 24/7 access to
there account information via the internet
• Offer customers an online Visa/MC payment
option structured such that the utility does not
incur a transaction fee for customers decision
to make payment using a credit card
• Decreasing calls to your office
• Decreasing delinquents & shut offs
• Enhancing customer service
(c) 2005 Donald R. Frey &
Company Inc.
The Solution
CUBIC® Internet Inquiry & Payment Processing Module
Fully integrated features allow you to
upload current customer information files
to a web server maintained by Frey &
Company
Utility customers review there account
information online displacing may calls to the
utilities offices.
Online payment feature gives your customers
a new credit based payment option saving
delinquent charges and service interruptions
(c) 2005 Donald R. Frey &
Company Inc.
It’s Powerful!
(c) 2005 Donald R. Frey &
Company Inc.
Other Software Providers
Require you to allow the
general public direct access to
your operations systems to
retrieve account information
Provide credit card payment
options which require the old
fashion merchant accounts
and the incursion of
transaction fees
(c) 2005 Donald R. Frey &
Company Inc.
A Better Solution…………..
(c) 2005 Donald R. Frey &
Company Inc.
#1 A Secure Method
The information your customers will have access
to is limited to the basic public information
anyone can obtain by calling the utility and
making a request
This limited
information is
maintained on a
server independent
of your operations
system avoiding any
security issues
(c) 2005 Donald R. Frey &
Company Inc.
#2 Adding Convenience Without Cost
A convenience fee based credit card
transaction allows the utility to provide
customers the convenience of a credit
card payment option with out having to
incur and absorb the processing fees
normally associated with a traditional
credit card merchant account
This format enables the utility to
place the burden of the
transaction cost upon the
customer
(c) 2005 Donald R. Frey &
Company Inc.
Partnership in Payment Processing Technology
• Frey & company has partnered with
Official Payments Corp to develop and
provide this special form of payment service
to Frey Utility clients
• Official payments corporation is a leading
provider of electronic payment
options to government entities.
(c) 2005 Donald R. Frey &
Company Inc.
The Cost Factors
Module - CUBIC internet inquiry
module starts at only $995.00
for most operations
®
Set Up - Standard web set up,
one time fee $260.00
Hosting Service - Web hosting
service $500.00 annually
Serving up features only the big
operations could once afford……
P r i c e l e s s
(c) 2005 Donald R. Frey &
Company Inc.
A Better Solution
No
Merchant
Account
No
Hardware
To Buy
No
Server To
Maintain
(c) 2005 Donald R. Frey &
Company Inc.
Sign Me Up….
Call
1.800.659.3739
A Frey & company
representative will be
happy to assist you in
implementing these great
new web enabled services
in your operation
(c) 2005 Donald R. Frey &
Company Inc.