Professional Development Summit 2014
D. Davis, CIO
Information Communication
& Technology
Making a difference
www.halifax.ca
Advancing ICT
Opportunities & Challenges
ICT of the Past
The Imperative
Making the Change
Re-Positioning ICT
We’re Making a Difference
www.halifax.ca
Opportunities & Challenges
• Do
more with less
• Increasing citizen expectations
• Transparent government
• e-Services
• Larger Projects
• Demand for more efficient &
effective
• More performance-based
• Being held accountable
• Time to transform
www.halifax.ca
ICT of the Past
Increased
Business
Unit
Frustration
IT
Frustration
Reduced
Business &
IT
Interaction
Reduced IT
Involvement
Budget &
Staff
Reduction
www.halifax.ca
The Imperative
• What has changed?
• Addressing the challenges &
opportunities ahead
Challenges
Opportunities
CIO
www.halifax.ca
The Imperative
• Opportunities to
make a difference
• Deliver the total
package
• Transform service
provision
www.halifax.ca
Making the Change
Slam in the system
“Get it Done”
Technical
Approach
Define technical
requirements
System Transaction
Training
Minimize Technical
Bugs
www.halifax.ca
Implementation
Implement quickly,
but take the time
to get it right
System Design
Define business
process
requirements
Training &
Organizational
Change
Management
Measures of
Success
Process & Workflow
Training, emphasize
system as enabler of
processes
Minimize Disruptions
to Business &
Maximize Business
Results
Business
Approach
Making the Change
Relationship
Managers
Skills
Project Managers
Service Management
Specialists
Planners-Strategists
Policy Writers
Change Management
Experts
Progressive
Leadership
www.halifax.ca
Planning/ Best Practise
Business Analysts
3 Year ICT
Strategic Plan
Outsourcing
Portfolio
Management
Service
Management
Operational
Excellence
Analytics Based
Decisions
Making the Change
• Embrace change – contribute to it
• Develop new skills
• Be part of the solution
www.halifax.ca
Re-Positioning ICT
www.halifax.ca
CITIZEN FACING
INTERNAL IMPROVEMENTS
• Transit AVL
• Web Transformation
• Corporate AVL
• Online Permitting/Licensing
• Open Data
• Online REC
• TMR II
• Digital Mugshots
• Traffic Signals
• LED Street Lights
• Parking Strategy
• Health & Safety Reporting
• Fire e-Learning
• Open Data
• Unified Communications
• Collaboration & Workflow
• Document & Data Management
• Business Intelligence
• SAP
• Print Managed Services
• Mobile Workforce Strategy
• REGIS II
Re-Positioning ICT
Project Capital
Dollars
Transit
Technology
3-5 years
www.halifax.ca
•$16
Million
•$9
Million
•$50
Million
This year alone!
What will the
future bring?
Re-Positioning ICT
www.halifax.ca
Re-Positioning ICT
• Be part of something big. Dare to make a
www.halifax.ca
difference.
We’re Making a Difference
 Operate according to best
practises
 Embrace our influence and responsibility
 Step up to support our City
www.halifax.ca
We’re Making a Difference
“We’ve come a
long way, baby”
Stay Tuned!
www.halifax.ca
We’re Making a Difference
Thank you!
Questions?
Donna Davis, CIO
Information, Communications, & Technology
Halifax Regional Municipality
[email protected]
www.halifax.ca