EXPLORE A NEW PERSPECTIVE ON OPPORTUNITY.
Discover Why Your Talent Is Our Greatest Investment (702834)
With offices around the world, Franklin Templeton Investments can give
you a new outlook on opportunity. You will benefit from our over 60 years
of experience as a global leader in investment management, and receive
the kind of training and development that can help you achieve your
potential.
We are currently looking for people to join our Poznan team as:
Intern – Global RFP/Consultant Data Services (702778)
Franklin Templeton Investments is a global investment management organization offering a wide range of investment
advisory services to institutions, pension plans, trusts, partnerships, individuals and other clients. Global RFP & Consultant
Data Services has in excess of 40 staff in multiple locations in Asia, Europe and the United States, writing RFPs and other
new business and existing client submissions across a broad range of equity, fixed income, real estate and alternative
strategies for institutional and retail clients. It is a division within the firm’s Global Business Services function.
Franklin Templeton takes a strategic approach to the proposal process and only responds to those opportunities that offer a
reasonable probability of success. For each opportunity that is pursued, the goal is to submit a high-quality document that
puts the firm in the best position to be successful. The Global RFP/Consultant Data Services Content Team is responsible
for the development and maintenance of standard, high quality content for a centralized database that is the primary
content resource for client and new business questionnaires.
We’re currently seeking an Intern to join our Content Team. The Intern is an individual contributor role with responsibility for
database administration tasks. The role requires strong software skills and close teamwork with writers and other team
members around the globe. Database administration functions include updating variable information in the centralized
KnowledgeBase on a quarterly basis and providing administrative support for content maintenance processes. In addition,
the role includes some project management responsibilities and participation in ongoing initiatives to support global
business requirements.
% of
Essential/
Time
NonEssential
Activity
40%
Essential
Content Maintenance - Quarterly updates to variable information held in the centralized
content database
On a quarterly basis, the Intern will be responsible for updating 325+ records in the
KnowledgeBase that contain the following types of variable information:
a.
Investment professional data (approximately 126 responses)
b.
Graphics – (approximately 73 charts)
c.
Information received from Subject Matter Experts, who are the team’s
product information resources (approximately 117 records)
The Intern will also be responsible for updating the quarter end (as of) date in responses when
making all of the above changes.
The Intern will be responsible for updating quarterly expiration/review cycle information for
each record that is updated, as well as any related custom field details.
35%
Essential
Content Maintenance Support Tasks
Monthly
The Intern will perform the following functions on a monthly basis to help ensure timeliness of
content:
1)
The Intern will identify KnowledgeBase sections due for review by Subject Matter
Experts. The Intern will run full content reports of individual KB sections due for
review, including custom fields, and send to the appropriate Content Writer(s) for
submission to SMEs.
2)
The Intern will send each Writer a report containing individual records about to expire
or expired across his/her respective KB sections.
Quarterly
20%
Essential
1)
The Intern will send the Content Team a report containing all records un-enabled in
the live KnowledgeBase so that Writers can address any outstanding issues relating
to these records.
2)
The Intern will send the Content Team a report containing all records with alert text in
maintained sections so that Writers can affirm continued applicability.
3)
The Intern will update and maintain review cycles and expiration dates for individual
content sections, working in collaboration with Content Writers.
Content maintenance – The Intern may assist with ad hoc updates to content and
metadata fields, including:

Support Content Writers in entering SME feedback, when appropriate

Support Content Writers in uploading new responses as needed

Contribute to Content Team reports as needed

Update custom metadata as needed

Run global updates for individual sections (SME changes, etc.)

Implement personnel (e.g. investment team members) and other name change updates
(group names, software systems, etc.), with writer oversight
5%
Essential

Section archiving, as needed

Participation in creation and running of automated documents
Projects/Initiatives/Process Documentation/Maintenance

Participate in initiatives, projects or process improvements as assigned
100% Total
Required skills and Attributes:

Strong software skills

Willingness/ability to learn software systems/applications

Meticulous attention to detail

Excellent multi-tasking, time management, and organizational skills

Ability to meet tight deadlines.

Flexible and adaptable, ability to adjust to changes in workflow

Communicates effectively and professionally
Discover a new way to leverage your talents with a leader in global investment. We offer an exceptional range of diverse
career options. Our corporate values reflect the best of our employees. We believe in putting clients first, building
relationships, achieving quality results, and working with integrity. We strive to bring a balance of work and life to our
employees; we can take your talent to new places.
We offer one of the most competitive compensation packages and benefits programs in the investment management
industry.
If you are interested in being considered as a candidate for this great opportunity, please apply via our web page:
www.franklintempleton.com or www.franklintempleton.pl
San Mateo, CA • Rancho Cordova, CA • St. Petersburg, FL • Ft. Lauderdale, FL
New York, NY • Edinburgh • Warsaw • Poznan • Nassau • Hong Kong • Singapore • Toronto • Chennai, India