What is Human Resources?

Steven Baue
ERC President & Owner
[email protected]
Roadmap
• Little about me
– What did I do for 20 years?
– What do I do today?
•
•
•
•
•
Workforce Needs (Bodies and Technical Skills)
What is Human Resources?
Professional Skills
How to be in HR’s top ten
Questions
Steven Baue
Wisconsin Boy
Pittsburgh, PA
Lexington, KY
Wollongong, AUS
March 23, 2015
“…mental illness, along with substance abuse, ultimately
costs U.S. employers an estimated $80 billion to $100
billion in indirect costs each year.”
“…43 percent of adults suffer adverse health effects from
stress, which has been linked to the six leading causes of
death: heart disease, cancer, lung ailments, accidents,
cirrhosis of the liver and suicide.”
Top Ten Presenting Issues
1. Marital / Relationship
2. Family / Child
3. Depression
4. Anxiety
5. Job Stress
6. Grief
7. Alcohol
8. Interpersonal Relationship
9. Other
10. Personal Stress
(stress)
(stress)
(emotional health)
(emotional health)
(work)
(emotional health)
(addictions)
(work)
(emotional health)
(stress)
Face-to-Face
Counseling
Critical Incident Stress
Management (CISM)
Personal Growth
Programing
Employee Assistance
Program (EAP)
Analysis / Assessment
Team Development
Leadership & Professional
Development
Programing
Performance Consulting
April 24, 2014
Shipbuilding Exec:
“You are all one to me…”
11
Workforce Needs
Workforce by Age
160
140
120
100
Union
80
Salary
60
40
20
0
19-25
26-30
31-35
36-40
41-45
46-50
51-55
56-60
61-65
66+
25
Average Years of Service by Age
20
15
Average Years
of Service -Union
Average Years
of Service -Salary
10
5
0
19-25
26-30
31-35
36-40
41-45
46-50
51-55
56-60
61-65
66+
March 25, 2013
“Population down in half of Wisconsin's
counties in 2014”
“Only about one-third of counties in the state saw
positive migration — more people moving into a
county than out of it.”
16
May 10, 2013
“Marinette Marine exec: Skills gap
could decimate Wisconsin
manufacturing”
17
Top 7 Difficult to Find N.E.W. Positions
1.
2.
3.
4.
5.
6.
7.
Skilled Machinists / CNC Machinist
General Labor
Engineers
Sales Representatives
Welders
Maintenance Mechanics
IT
March 2015
“NWTC research shows… the skilled
labor needs of Northeast Wisconsin
industry will outpace graduates by
903 students…”
19
What is Human Resources?
Or
Why I didn’t call you back
20
What is Human Resources?
•
•
•
•
•
Drive Performance and Productivity
Create an Issue Free Workplace
Offer Competitive, Total Rewards
Ensure a Zero Harm Mentality (sometimes)
Be a Visible, Public Partner (sometimes)
• Attract, Retain, and Develop
21
What is Human Resources?
• Attract, Retain, and Develop
• Marketing (Google as the first stop)
• Employment Value Proposition
• Great place to work…
• 31% of employees are engaged at work (51%
disengaged & 17.5% actively disengaged) – Gallup
• Would you recommend your company to a friend?
C+ (3.1 / 5) - Glassdoor / Bersin by Deloitte
• Screen for Fit
22
My Recruiters
• HR Metrics:
•
•
•
•
HR Time to Fill
Turnover in their hires
Manager Satisfaction after 6 months
Employee Satisfaction after 6 months
Hire better than 50% of the team
(then top 25%)
It is more than Technical Skills…
Or
Why only 300 were hired out of 6,000
24
Professional Skills Lacking
• Work Cooperatively /
Teams
• Work productively
• Listening skills
• Positive attitude
• Maintain a safe / clean
work area
• Communicate clearly
• Demonstrate integrity
• Follow directions
• Analyze & Solve
problems
• Adaptability
• Demonstrate needed
math skills
• Think critically
• Show up (on time)
December 6, 2013
Be my Partner!
Over 100 external Recruiters /
Employment Specialists in my
Outlook Contacts:
Over 50% of my hires
came from < 10
What do I need?
Why do I need that?
Data
Case Studies
April 24, 2014
Shipbuilding Exec:
“You are all one to me…”
30
Manufacturing Ombudsman
• The Pennsylvania Manufacturing Ombudsman
was created to assist manufacturers in
navigating programs… of state government…
The Ombudsman is a single point of contact
for manufactures to call for information or
with specific questions.
Steven Baue
ERC President & Owner
[email protected]