NANSA Development Coach
Job Description and Specification
Overview of Role
The Development Coach plays a pivotal role in supporting adults with disabilities along their journey to increased independence and potential employment.
Working across various sites they support individual service users to achieve vocational qualifications under our ‘Train & Trade’ scheme, coaching and guiding
them to improve their work-related skills, applications and interview techniques. They also assist adults accessing our Supported Volunteering Programme to
ensure they are gaining skills, experience and confidence; and those moving on to employment, to ensure that service users have a fully supported transition.
The Development Coach works closely with others across the organisation (including Retail Supervisors) to give adults with disabilities a fully cohesive
service.
Working hours: 35 hours per week
Work Location: Any of NANSA’s premises and outreach external premises
Salary Scale: NANSA salary scale Level 11 - 14
(£16,271 - £17,363)
Key Customers: Service users, employers, other NANSA departments
Responsible to: Service Development Manager
Staffing Responsibilities: None
Approx. Budget: None
Asset Responsibilities: None
Safeguarding Role & Level: Direct support for service users, Level 3.
Specific Issues Relating to This Job:
Reporting to the Service Development Manager, this role requires a high level of communication skills together with the ability to work closely with trainees,
their families, supported volunteers and external employers as well as NANSA staff. This role is about promoting inclusion and empowerment and seeking
out opportunities able to support our trainees and supported volunteers. The role requires flexibility and the ability to travel to wherever the trainee or
supported volunteer may be.
NANSA Competencies:
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- determination to make a difference
- creativity and flexibility
- proactive teamwork and personal leadership
- person centred empowerment
- continuous improvement
- working in the wider context
NANSA Development Coach
Key Performance Indicators (Outcomes)
1. To support vulnerable people within the
Train and Trade outlets to achieve a range of
nationally accredited qualifications.
2. To provide coaching to vulnerable people on
our programmes to move on to paid or
voluntary employment.
3. To liaise with and establish links with local
employers to provide opportunities.
4. To provide job, task and role specific support
once an employment opportunity has been
identified.
Main Duties
 Understand the range of roles available within each of the
Train and Trade outlets.
 Relevant teaching qualification/PTTLS or
equivalent (or willingness to work towards) (E)
 Work through and successfully train the trainees in the
nationally accredited qualification within the specified time
frame.
 Experience of working with vulnerable people
(eg children, people with a disability) (E)
 Communicate the requirements of each of the roles to
trainees in a manner to meet and suit their individual learning
style and provide regular feedback on each of the trainees,
monitoring progress, raising concerns and recording any
particular issues as they arise.
 Work closely with staff within each of the Train and Trade
outlets, listening and recording any concerns that they may
have.
 Actively encourage and support vulnerable adults within our
Supported Volunteering programme to build skills and
confidence in a work place setting (internal and external).
 Successfully aid those accessing our programmes to move on
to either paid or voluntary employment by developing skills
such as writing applications and interview techniques.
 Liaise on a regular basis with the Outreach Supervisor & C&I
Manager discuss each of the trainees, their progress and
suitability for employment.
 At all times uphold the principles of the Train and Trade
programme in relation to inclusion, empowerment and work
in a person centred manner.
 To equip trainees with the necessary skills and experience to
enable them to move into either paid or voluntary
employment in an area of their choice.
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Relevant skills, knowledge and experience
(E = essential, D = desirable)
 An understanding of the needs of people with
a disability and the issues they face in regard to
securing employment (E)
 Excellent communication skills together with
the ability to liaise with employers, colleagues,
peers and adults with a disability and their
families/carers (E)
 An understanding of Safeguarding (E)
 Ability to record accurate information (E)
 Ability to give clear instruction and direction (E)
 Use of IT systems (E)
 Ability to be mobile and have access to
transport (E)
 Experience of keyworking (D)
 An understanding of learning styles and
techniques (D)
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