SHRM of
Greater Kansas City
Designed and Presented by Dr. Cal LeMon,
Executive Enrichment, Inc.
You have just been talking to a
foreign exchange student about
some of the games you played as a
child. This person has only been in
the United States for three weeks.
The two of you have been
sharing the unique differences
between your cultures when it
comes to playing games. In
passing, you mention one of your
favorite back-of-the-school-bus
pastimes: Rock, Paper, Scissors.
The foreign exchange student is
having trouble understanding
both the process and principle of
this bit of childhood trivia.
After some prodding, you
agree to instruct this
student in the fine art of
Rock, Paper, Scissors.
What would be the first
step to instructing this
person who knows
nothing about Rock,
Paper, Scissors?
Your HR
Strategic
Challenge
Business and other human endeavors
are also systems. They, too, are bound
by invisible fabrics of interrelated
actions, which often take years to fully
play out their effects on each
other. Since we are part of that lacework
our-selves, it’s doubly hard to see the
whole pattern of change. Instead, we
tend to focus on snapshots of isolated
parts of the system, and wonder why our
deepest problems never
seem to get solved.
-- The Fifth Discipline
Problem
First System You Would Use
1. Your car will not
start.
2. You are coming
down with a cold.
3. You are taking a
hot shower and the
water turns ice cold.
Push harder
More management/
less leadership
“Make your numbers”-less time for “people”
New competition
New procedure or
product introduced
Increased
internal or external
advertising--a lot
of workplace
excitement
Increased
revenues
Increase # of staff
1. We keep repeating the same unsuccessful
systems…because they offer us “safety.”
2. Smart-risk-taking is the leadership skill
most promoted and the least rewarded.
3. Exhaustion is a wonderful excuse for
remaining disengaged.
4. Money gets the qualified staff in the door
but it does not keep them there.
5. “Personal mastery” is possible for
everyone.
Personal mastery is the (1) discipline
of continually clarifying and
deepening our personal vision,
of (2) focusing our energies, of
(3) developing patience, and of (4)seeing
reality objectively. As such, it
is an essential cornerstone of the
learning organization -- the
learning organization’s
spiritual foundation.
The Fifth Discipline
Your HR
“Affect”
Realities
We do not
repeat
behavior
unless it is
rewarded.
How is “high
turnover” rewarded
in our organizations?
How do we reward
antagonistic
relationships between
labor and
management?
People do not
leave a
company, they
leave a
manager.
-- First, Break All The Rules
Our analysis suggests
that how people feel
about working at the
company can account
for 20-30 percent of
business
performance.
-- Primal Leadership
Percentage of workers
in America who believe
their managers act with
honesty and integrity,
according to a survey
conducted for Age Wave
and the Concours Group:
36%
Percentage who
believe that
management cares
about advancing
employee skills:
29%
Your “New
Normal”
HR World
Throughout the world there is a
sense of momentous change taking
place -- change so vast in scale
that we are barely able to fathom
its ultimate impact. Life as we
know it is being altered in
fundamental ways.
-- The End Of Work
More than 800
million human
beings are now
unemployed or
underemployed
in the world.
Today, less than 17%
of the workforce is
engaged in blue collar
work.
“Machines are the new
proletariat…The working
class is being given its
walking papers.”
-- Jacque Attali
“Economic
Darwinism”
Your HR
Strategic
Mind
“Nothing is more
dangerous than an
idea when it’s the
only one you have.”
--Emile Chartier
Deconstruct (take apart)
your organization and then
put it back together so only
the parts that add
profitability and build a
sense of spirituality
survive.
Deconstruction
begins with a
willingness to let go
of the familiar
When providers and users of
information can deal with each
other directly, intermediaries
often become obsolete.
When everyone can
communicate richly with
everyone else, the narrow,
hardwired communications
channels that used to tie
people together
simply
become
unnecessary.
So the greatest threat
to newspapers is not
the introduction of a
new medium, but the
slow erosion of
advertising dollars.
Eighty-seven Percent of
all reservations for
Southwest Airlines are
made by passengers on
line.
Your New
HR
Workplace
How the Mighty Fall
by
Jim Collins
Hubris Born of
Success
Undisciplined
Pursuit of More
Denial of Risk
and Peril
Grasping for
Salvation
Capitulation to
Irrelevance or
Death
Leading
Your HR
Strategic
Plan
Systematic
Structure
(Generative)
Patterns Of
Behavior
(Responsive)
Events
(Reactive)
The systems in your
organization that
continually produce
predictable problems
The learned behavior and
attitudes of staff who have
been taught there is
safety in mediocrity
Organizational
atrophy
and apathy
STAGE ONE
1. Is my management staff
comfortable with our present rate of
growth?
2. What was the last “big hairy
audacious goal” we set for our
dealership group? Did we meet that
goal?
3. Is my leadership team ready to
“play” with new ideas for our future?
STAGE TWO
1. “Our organization is known for our
________________________________.”
2. “Ten years from now I would like to
use this word _______________ to
describe our organization.”
3. “We could grow this organization
beyond our present expectations if
______________ would change.”
STAGE THREE
In the box below write a
number that best
represents the percentage
increase you want to see
in your net profit 10 years
from today.
STAGE FOUR
List below the “systems”
in your organization that
will have to be changed
or eliminated in the next
two years to achieve the
net profit goal you have
set in Stage Three.
LeMonAide for Your
Leadership
The future is
unforgiving for
those who choose
to ignore it.
To download the slides from
today’s program:
1.www.execenrichment.com
2. Choose “Free Resources”
3. Choose “Slide Presentations”
4.Choose “Strategic Thinking Skills,
KC SHRM 2010”
If you would like to keep
hearing from Cal through
a free, monthly on-line
journal of skills for your
career growth, please
give Cal your business
card or write down your
e-mail address on a piece
of paper and leave it on
the registration table in
the lobby.
Continuing Education Programs
Provided on CD
Skills to Say What You Want to Say
Skills for Increasing Sales
Skills to Verbally Defend Myself
Skills to Find My Next Big Idea
To order a copy of any CD, go to
www.execenrichment.com and choose the SHOP
OUR STORE option.
Continuing Education Programs
Provided on CD
Skills for Fighting Fair
Skills to Motivate the Stuck, Entitled Employee
Skills for Prioritizing My Chaos
Skills to Work With a Whiner
To order a copy of any CD, go to
www.execenrichment.com and choose the SHOP
OUR STORE option.