HOT TO MAKE ZERO-RATING BETTER FOR USERS Yiannis Yiakoumis, Sachin Katti, Nick McKeown Stanford University Zero-rating 2 Zero-rating 3 What if we let users decide? Neutral Network ISP-defined Fast Lanes User-Driven 4 Do users want zero-rating? 1000 smartphone owners, US, 18-65 year old, SurveyMonkey Audience, 08/15 37.0% Don't care Don't know 63.0% Interested 5 What music do users want to zero rate? Long-tail of user preferences What music do users want to zero rate? 66% of user preferences not in Music Freedom (November 2015) wwf action news edmodo mapmyrun trivia crack candy crush flipboard viber soma.fm swig indie103.1 lynda.com schwab 8tracks hulu nyt wikipedia tunein radio beats nine whatsapp reddit is fun amazon music ~50 google music google maps 20 facebook netflix instagram # of users What do users really want to zero-rate? Which application would you choose for ZeroCharge? ~ 15 10 5 1 8 Boost (deployed at 160 homes) 9 What do users want to Boost? Very Popular (Alexa ranking) Less Popular Long-tail of user preferences 10 • Respect user preferences! 1. Clear and transparent process to get zero-rated 2. Enable users to decide How can users express their preferences? High-level Requirements • Simple & expressive • Deployable • Respect Trust (accountability, authentication, privacy, revocation) Deep Packet Inspection, DiffServ, Out of band do not meet these requirements… 12 Step 1: Think of network services as “lanes” Zero-rated Lane 13 Network Cookies: a mapping abstraction Network Cookie : A small piece of data users append to their traffic 1. Get cookie for each service 2. User appends cookies to the desired traffic 3. Network matches against them and enforces service Free Lane 14 • Respect user preferences! – Clear and transparent process to get zero-rated – Enable users to decide • Network Cookies – a mechanism to express user preferences to the network – Simple and expressive, can be practically deployed, respect trust – More inclusive, better auditable, user-driven network services thanks! [email protected]
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