P O Box 145122 Salt Lake City, UT 84114-5122 800-663-1662 mycornerstoneloan.org «SMBC1» «SMBC2» «SMBC3» «SMBC4» #BWNHDGF «KeyLine» «FirstName» «LastName» «Address1» «Address2» «City» «State» «ZIP» «Country» «BC1» «BC2» «BC3» «BC4» «BC5» «BC6» «StaticCurrentDate» «AccountNumber» WHAT’S NEW? We have reviewed your request for Economic Hardship Deferment. Unfortunately your request has been denied for the following reason(s): - A begin request date was not supplied. Please resubmit your application with the appropriate starting date if you still wish to apply for the deferment. - We are unable to properly determine your monthly gross income because the IRS Form W2 does not provide a time frame. If you want to reapply, please complete a new deferment form and provide proof of income that includes a time frame, such as a month’s worth of pay stubs or a tax return. A new application can be downloaded from our web site at www.mycornerstoneloan.org. - We are unable to properly determine your monthly gross income based on the proof of income that you provided. Deferment eligibility is determined by gross income. - You did not provide proof of gross monthly income. If you wish to re-apply and submit this documentation, you may download a new form from our web site at www.mycornerstoneloan.org. - The income documentation you submitted was illegible. We were unable to determine your eligibility. If you wish to re-apply and submit this documentation in a more legible format, you may download a new form from our web site at www.mycornerstoneloan.org. - You did not provide proper documentation of your service in the Peace Corps. If you wish to re-apply and submit this documentation, you may download a new form from our web site at www.mycornerstoneloan.org. - You did not provide sufficient proof of additional federal education loan debt. Proper documentation should contain the loan type, monthly payment amount, beginning loan balance, and interest rate. Examples of documentation include a disclosure statement or current repayment schedule. If you wish to re-apply and submit this documentation, you may download a new form from our web site at www.mycornerstoneloan.org. - You did not provide proof that you were approved for an Economic Hardship Deferment on a Federal Direct, FFELP, or Perkins loan serviced by another company, or the documentation provided was invalid because the deferment approval dates were not listed. If you wish to re-apply and submit this documentation, you may download a new form from our web site at www.mycornerstoneloan.org. - You did not provide proof of self employment. Acceptable documentation includes, but is not limited to: a statement from your accountant, Articles of Incorporation for the business venture, a copy of the Business Charter showing your involvement, or an application for a tax identification number. If you wish to re-apply and submit this documentation, you may download a new form from our web site at www.mycornerstoneloan.org. - The type of assistance that you are receiving does not qualify you for this deferment. You may be eligible based on your gross income; however, you must reapply and provide income documentation, such as a pay stub or income tax return. If you wish to re-apply, a new form can be downloaded from our web site at www.mycornerstoneloan.org. - We are unable to determine the type of public assistance you are receiving based on the documentation you provided. Please complete a new request and provide documentation that clearly indicates the type of public assistance you are receiving. A new form can be downloaded from our web site at www.mycornerstoneloan.org. - The proof of income you provided does not support the deferment time period you requested. You must either reapply and request a deferment begin date consistent with the income documentation you provide or provide income documentation that supports your requested deferment period. A new form may be downloaded from our web site at www.mycornerstoneloan.org. - Based on the date we received your request and normal tax filing deadlines, it does not appear that the Federal Income Tax Return you provided is your most recently filed return. - If you filed for an extension and the tax return that you provided is your most recent, please contact us to confirm this so that we can determine your eligibility. - If you filed a more recent tax return and want to reapply, please provide that tax return with your new request. A new form can be downloaded from our web site at www.mycornerstoneloan.org. - Based on the date we received your request and normal tax filing deadlines, it appears that you may have filed a more recent Federal Income Tax Return. - If this is your most recently filed tax return, you do not qualify for the deferment. - You may qualify for the deferment if you received less income and filed a more recent tax return. If this is the case, please re-apply for the deferment and include your most recently filed tax return. A new form can be downloaded from our web site at www.mycornerstoneloan.org. - You indicated you were eligible for a deferment based on receiving payments under a federal or public assistance program. You must submit documentation of these payments. If you wish to re-apply and submit this documentation, you may download a new form from our web site at www.mycornerstoneloan.org. - The co-maker of your loans must also qualify for a deferment in order for a deferment to be granted. We have no record of the co-maker applying and qualifying for a deferment within the last 120 days. Please advise the co-maker to call us to determine his/her eligibility for a deferment. - The co-maker did not meet the necessary eligibility requirements for the requested deferment. It is not necessary for both you and the co-maker to qualify for the same deferment type. If the co-maker is eligible for any other deferment, a deferment may be granted on your loans. Please advise the co-maker to call us to determine his/her eligibility. - The proof of public assistance you provided does not support the deferment time period you requested. You must either reapply and request a deferment begin date that is consistent with the documentation you provided or provide documentation that supports your requested deferment period. If you wish to re-apply, a new form may be downloaded from our web site at www.mycornerstoneloan.org. - Your family size is needed for us to determine eligibility for this deferment. Please call us to provide this information. - We cannot determine if you are working part time or full time based on the income documentation you provided. Your proof of income should include hours worked. If you reapply, be sure to select the condition under which you are applying. A new form may be downloaded from our web site at www.mycornerstoneloan.org. - You do not qualify for Economic Hardship Deferment based on current eligibility requirements. The Economic Hardship Deferment is not available if you are working less than full time on/after 7/1/2009. WHAT’S NEXT? In order to consider your request, we must receive the information that was missing from your initial application. WHAT ELSE? If you have questions we are available at the number above Monday through Thursday 6 a.m. to 7 p.m. and Friday 6 a.m. to 5 p.m., Mountain Time. We can also be reached by e-mail at [email protected]. Enclosure EHDDNFED
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