The CaptionCall EDUCATOR
For SeniorCare Providers
FEBRUARY 2017
How to Talk About CaptionCall
Sound Business!
It’s easy to share CaptionCall with your clients. Here’s all you need to know:
Organize Your Work Space to
Stay Productive
1. Ask the simple question, ‘Do you have a hard time hearing on the telephone?’
Or ‘Do you have to keep asking people to repeat themselves on the phone?’
2. Introduce CaptionCall. Hand them a brochure. Use a single introductory
statement like, ‘it’s an amazing amplified phone with a large screen that displays
written captions of what your callers say’! Emphasize how easy it is to use.
3. Assure them that it costs them NOTHING with professional certification of
hearing loss from their healthcare or hearing-care professional. CaptionCall
provides a complimentary phone for them to use, and the service is free as part
of the American’s with Disabilities Act. And CaptionCall will deliver and install the
phone for free.
4. Make sure they have a home phone line and an internet connection.
5. Then go ahead and help them request a phone at www.captioncall.com
It really is that easy!!
Win an iPad Air 2!!
Each time you submit a referral at
www.captioncall.com using your
referral code, you will be entered into
a drawing to win an iPad Air 2 (32 GB/
retail value $399.99) on Friday, March
31. There is no limit to the number
of clients you can refer. CaptionCall
customers must have certifiable
hearing loss. Contact Suzanne Robbins
at [email protected] if you
need your code.
A well-organized work space has
tremendous benefits. It can make you feel
in control, eliminate distractions, saves you
time and helps you focus on productivity.
Here are some helpful organizational ideas:
• Purge your office. This is the first big
step to organizing your space. Create
space by tossing unnecessary items.
• Use storage boxes and containers.
Storage boxes are life savers! You can
store almost anything in containers to
help you stay organized.
• Organize with colors and labels.
Choose a proper labeling system. Take
the time to label shelves, folders, bins
and drawers.
• Segment your work zones. Having
different work zones can be the solution
to your problems. Consider segmenting
your work zones into computer and noncomputer based work in order to keep
distractions at bay.
• Organize your desk accessories.
Organize everything from your
stationeries, laptop, files and trays.
Use storage containers. Beautify the
containers and use them to your
advantage.
(Content taken from huffingtonpost.com, 7
Tips to Organize Your Work Space and Stay
Productive.)
Be sure to ask your residents/clients how well they hear on the telephone.
CaptionCall could make a huge difference in their lives!
FEBRUARY 2017
The CaptionCall EDUCATOR
Order CaptionCall in 2 Simple Steps!
1. Visit www.captioncall.com. Click on Request Phone and complete the online order form for your client using your
Personalized Referral Code (Promo Code). We work directly with your client, or you can be the point of contact for your
client by entering your info in the Contact Notes portion of the online order form.
2. Print a Professional Certification Form as prompted and have a doctor or hearing specialist sign and return the form to us.
We will contact your client, or you if specified, once their phone is requested to ensure we receive the signed certification
form and schedule their free delivery and installation.
Rave Reviews—“Ultimately, CaptionCall Has Improved
the Quality of Life”
For over 20 years, California Hearing Center has set the standard for hearing care in the San Francisco Bay Area, providing
hearing tests, hearing aids, hearing protection and custom products for musicians. With their expert audiologists and
advanced technology, patients have trusted them to give them the solution, the compassion and the personalized care
they need.
In this ever more inter-connected world, being able to
communicate over the telephone has never been
more important. Adding CaptionCall to the products
they provide to their patients has fit well into their
philosophy of care.
Darcy Benson, Au.D., audiologist and owner of the
California Hearing Center reports, “CaptionCall has helped
our patients to stay involved socially with their friends and
family, helped them to keep up with business they need
to conduct and ultimately it has improved their quality of
life.” She goes on to say, “the company has made it easy to
provide CaptionCall to their patients by streamlining the
process for them. I highly recommend CaptionCall!”
Lais Ama, B.A., Hearing Instrument Specialist
Darcy Benson, Au.D., Doctor of Audiology (owner)
Ramsay Poindexter, Au.D., Doctor of Audiology
Red-Carpet Service—“The Smiles I Get are Always Special”
Jim Laffer is the CaptionCall Account Manager for South Bay and Central California. Jim is from
Chicago and enjoys sports, reading, discovering new restaurants and living in a big city.
“I grew up hearing but lost my hearing in 3 stages between 1990 and 2007. By 2007 I was all but
deaf, with only 5% hearing left in a single ear. I had worked most of my life in restaurants, including
owning my own very briefly, but ended up on disability due to the hearing loss.
Jim Laffer –
CaptionCall Account Manager
“In 2008, Medicare paid for my first Cochlear Implant. A year after that I started working for
CaptionCall which soon became full time work and the company insurance paid for a second
implant. Along the way I’ve discovered a lot about myself and have been working to help other
people with hearing loss improve their lives and especially their ability to communicate. That’s what
I really love about working for CaptionCall - it helps people communicate better in a hearing world.
The smiles I get when I do an install and watch people make that first phone call- are always special”.
For questions or comments, you may contact your local CaptionCall representative or contact Customer Support toll-free at 1-877-557-2227 or at
[email protected]. Monday – Friday, 7:00 a.m. to 8:00 p.m. MT, Saturday – Sunday, 8:00 a.m. to 5:00 p.m. MT. Closed holidays.