HOME B4 THURSDAY, SEPTEMBER 26, 2013 Casino patrols look out for foul play By JANICE TAI OBVIOUS in their crisp suits, enforcement officers Faith Lim and Steven Tan stride into the casino’s mass gaming hall. Immediately, eyes swivel in their direction. In a crowd of punters dressed casually in polo tees and jeans, the two officers stand out from the rest. Their conspicuous presence is deliberate. As part of the Casino Regulatory Authority’s newly formed enforcement branch, they aim to keep casino operators on their toes by showing them that someone is watching. Since April, the 12-strong branch has been carrying out daily patrols at the two casinos here. They make sure dealers stick to game rules, machines are not tampered with and that casino staff do not allow excluded people in. They also speak with patrons and casino staff to get a handle on trends in the gaming industry and ensure that proper procedures are followed. The Straits Times spent an afternoon with them last Wednesday to observe them in action. Ms She approached the attendant nearby and queried him on how he goes about verifying who the winnings belonged to. The attendant showed her on a computer how he is able to trace the rightful winner using a database of log-in timings and membership numbers. “It’s just a few cents and the patron probably couldn’t be bothered to claim it but it was a chance to check if the staff was familiar with the verification protocol,” said Ms Lim. Later on, she and her partner Tan, 37, instructed an attendant to open up some of the machines so that they could check whether the seals inside were intact. If the seals have been tampered with, the integrity of the games is compromised. As dinner time approached, they ended their patrol. It had been a long day for the officers. Earlier, they had attended a training session where they learnt how con men carry out a fake shuffle, a sleight of hand where the cards look like they have been moved around but their original arrangement is actually preserved. Team makes presence felt, ensures rules are followed Lim and Mr Tan headed for the baccarat tables after noticing a crowd gathering there. Standing unobtrusively behind the crowd, they observed the dealer closely, watching for tell-tale signs of any collusion with a particular patron, such as lifting the cards too high and exposing their numbers. While observing several rounds of the game, Ms Lim took notes on her iPad, typing in details such as the type of people attracted to certain games for future analysis. The pair then proceeded to the slot machines. They noticed that one of them was idle but still had a user’s membership card slotted in. Ms Lim, 25, approached the attendant and was told that the user had gone on a toilet break after asking the attendant to guard the machine and his card for him. She said enforcement officers take note of such incidents because they could lead to security risks such as someone using another person’s account to gamble. A few rows down, Ms Lim stopped again. The vigilant officer had noticed a winning ticket dangling from a machine. It indicated winnings of 25 cents. University deputy presidents win S’pore’s top science prize By RACHEL AU-YONG “No day at the casino is the same and it is the dynamic nature of the work that I do that keeps me going,” said Ms Lim. [email protected] Mr Vincent Lee (left) and Mr Alfred Tay (right) lead the Casino Regulatory Authority’s new enforcement branch. The 12-strong squad has been carrying out daily patrols at Singapore’s two casinos. 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WHEN riding the train or taking a cab, Mr Alfred Tay can be spotted either shuffling a deck of cards or playing the latest casino games on his iPhone. He loses sleep over deciphering how game cheats outsmart casinos and keeping up with trends in the gaming industry. However, Mr Tay is not a problem gambler. It is all in a day’s work for the 31-year-old, who co-leads the newly formed enforcement branch from the Casino Regulatory Authority. “It’s a vast playground out there. There are so many new games and casino protocols to learn, and I like the challenge of staying on top of things,” he said. Besides overseeing the inspection rounds at the casinos, he investigates cases referred to him by the casinos. He credits his former work as a senior investigation officer with the Criminal Investigation Department for putting him in good stead when he deals with people from all walks of life. A few months ago, for example, a casino directed him to a patron who refused to forfeit her winnings and leave even though she was under an exclusion order. After speaking to her, Mr Tay managed to gain her trust and she not only revealed how much she had won but also left voluntarily. Whenever chips or cash need to be seized, Mr Tay’s knowledge of evidence handling also means he knows how to do it without destroying the telltale clues. He visits casinos overseas and consults their experts to learn how new games are played and how cheats circumvent security. Every two weeks, he shares these tips with his team during training sessions. “It’s a dream come true for me,” he said with a boyish grin. “How many of us get to live and breathe games for a living?” JANICE TAI Laugh your way through yoga TRAVEL B T-BUY AG S U S M OG Evotica 5307 Japanese Acetate Polarised Lens with UV 400 UP $145 - $195 NOW $99 Only at OGA TEXT US SMS Saw something interesting? Or want to air an issue that has been affecting your neighbourhood? SMS The Straits Times on OG ALBERT 6210 2222 11am - 9.30pm OG ORCHARD POINT 6317 2222 10.30am - 9.30pm O G P E O P L E ’ S PA R K 6 5 3 5 8 8 8 8 11am - 9.30pm HOME THURSDAY, SEPTEMBER 26, 2013 8282-3343! PROFESSORS Barry Halliwell and Freddy Boey are two of a kind. The pair of university deputy presidents each won the President’s Science and Technology Medal – Singapore’s top science accolade – yesterday. This is the first time there are double winners since the National Science and Technology Awards were rebranded as the President’s Science and Technology Awards in 2009. The two professors received gold medals from President Tony Tan Keng Yam at a ceremony held in the Gardens by the Bay’s Flower Dome. The jury praised Nanyang Technological University’s (NTU) Prof Boey, who has developed more than 30 patents, for fusing his academic and entrepreneurship talents. One of his inventions is a customisable hernia mesh which minimises infection after surgery. It was the first of its kind to be approved for sale by the United States’ Food and Drug Administration last December. Described as “ahead of his time”, National University of Singapore’s (NUS) Prof Halliwell was looking into antioxidants and free radicals as early as 15 years ago, when he first came to Singapore from London. He told The Straits Times: “When I started, there were only three people in this area. Now the results affect a host of things like nutrition and plant science.” The President’s Science Award and President’s Technology Award, which come with $50,000 and a trophy each, AHEAD OF HIS TIME When I started, there were only three people in this area. Now the results affect a host of things like nutrition and plant science. – Prof Barry Halliwell, who was looking into antioxidants and free radicals as early as 15 years ago were also given out at yesterday’s ceremony. The President’s Science Award was given to Prof Yu Hao from NUS for his work in plant genomics, and to Prof Boris Luk’yanchuk from the Agency for Science, Technology and Research (A*Star) for his work on laser-matter interactions. The President’s Technology Award was given to A*Star’s Dr Li Haizhou, for creating several technologies for translating Asian languages like Bahasa Melayu and Chinese dialects. President Tan also gave out the Young Scientist Award to three researchers under the age of 35. They were Assistant Professor Qiu Chengwei (NUS), Assistant Professor Yonggui Robin Chi (NTU) and Dr Khor Chiea Chuen (NUS and A*Star). At the ceremony, Second Minister for Trade and Industry, Mr S. Iswaran, said the Government remains committed to research and development, and that it will look to “grow new sectors such as medical technology, nutrition and business analytics”. [email protected] B5
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