LEAD TOGETHER WEBINAR Lead in a Virtual World Sven Gade Certified Professional Coach Founder of LeaderTrip Coaching LeadTogether: Creating opportunities to grow for women and men to lead together Today’s participants are from Sweden Netherlands Poland Ireland UK Germany Belgium Hungary France Switzerland United States Turkey Singapore South Africa Lead Together Webinar // 22 May 2017 2 Introducing our speaker • Over 25 years of experience as a senior executive in operations, process improvement and sales • Worked in Germany, Switzerland, Denmark before moving to the US • Strong focus on talent development, team building, change management Sven Gade Certified Professional Coach • Empowers leaders and teams to Founder of LeaderTrip Coaching achieve engagement and success • Believes in progress to connect people with their dreams Lead Together Webinar // 22 May 2017 3 Objectives • Discuss characteris,cs of virtual teams and their biggest challenges • Develop necessary competencies to effec,vely lead virtual teams • Create human connec,ons despite distance and collaborate ,ghtly Lead Together Webinar // 22 May 2017 4 POLL: What is your primary role in a virtual Team ? Ø Leader Ø Team Member Lead Together Webinar // 22 May 2017 5 What is … A Virtual Team* is a group of individuals who work across ,me, space and organiza,onal boundaries with links strengthened by webs of communica,on technology * also known as a geographically dispersed team, distributed team, or remote team Lead Together Webinar // 22 May 2017 6 Benefits of virtual Teams Which benefits did you get from working with virtual teams Group Discussion Lead Together Webinar // 22 May 2017 7 Benefits of virtual Teams • Organiza,onal flexibility in a compe,,ve market environment • Employment of best talents located anywhere in the world • Corporate ac,vity in an increasingly global economy • Balance private and professional lives of employees • Higher produc,vity due to less commu,ng and travel ,me • The global workday of 24 vs. 8 hours • Enhanced crea,vity and ideas more freely put forth Lead Together Webinar // 22 May 2017 8 POLL: Your biggest challenge in a virtual Team 1. Building trust 2. Develop team spirit 3. Cultural differences 4. Facilita,on of mee,ngs 5. Decision making 6. Performance management Lead Together Webinar // 22 May 2017 9 Leadership Leadership in a virtual, mul,cultural, global environment is NO different – maybe somehow more demanding in a few aspects ! • Create a vision • Establish trust • Build connec,ons Lead Together Webinar // 22 May 2017 10 Creating a Vision • Share observa,ons & conclusions • Picture of the des,na,on • Rally behind the purpose • Address individual gains • Iden,fy changes to overcome barriers • Agree on common goals and ac,ons Lead Together Webinar // 22 May 2017 11 Trust How does trust appear in a team How do you strengthen trust Group Discussion Lead Together Webinar // 22 May 2017 12 Establish Trust • Give team members the opportunity to understand and describe each other – subjec,vely, objec,vely • Share important or difficult personal experiences • Introduce a behavioral profiling, e.g. DISC, MBTI • Increase self awareness and share own profiles • Raise comfort to admit weaknesses or failures Lead Together Webinar // 22 May 2017 13 Implement Team-Work • Align on roles, responsibili,es and deliverables • Clarify work processes and details of individual tasks • Check progress frequently to keep the team on track • Iden,fy process adjustments and training needs Lead Together Webinar // 22 May 2017 14 Communication Media Likelihood that message gets interpreted correctly: HIGH Video conference Telephone (including conference calls) Text chat Video mail Voice mail / Answering machines Internal social media Email Text / Fax / Leder LOW Online document pool Lead Together Webinar // 22 May 2017 15 Get Together • Regular team calls and 1-‐on-‐1’s, rather short & crisp, frequent, interac,ve, agenda in sequence of priority • Create a ‘virtual watercooler’, room for spontaneity and informality, e.g. start with check-‐in • Shih roles, from leading the team to facilita,ng a call • Make calls eveniul and “can’t miss” events, however respect ,me zones, commitments with line managers Lead Together Webinar // 22 May 2017 16 Establish strong Connections • Foster shared leadership, involve others in leading the team, assign responsibility for special topics • Facilitate knowledge-‐sharing among members, encourage peer-‐to-‐peer rela,onship on subtasks • Promote ,mely feedback, train to influence others, master to resolve conflicts and disagree agreeably • Keep team small to ensure inclusive communica,on Lead Together Webinar // 22 May 2017 17 Gratitude Write and send a ‘Thank You’ note to a member of your team, make it a habit Lead Together Webinar // 22 May 2017 18 Lead Together Webinar // 22 May 2017 19 LeadTogether Webinars Being mindful and human with one another Discussing how and where to apply mindfulness and altruism for self-‐ development, stress management and self-‐healing Date : 19 June 2017 Time : 12:00 – 12:45 CET Speaker: Dali De Clair Journalist and Author of ‘Healing at the Edge of Science' & 'Rock 'n' Human' (titled 'L'Altruiste' in French version).’ 21 Backup: Practical Tips • Always have an agenda and provide it beforehand • Send copies of the content before the mee,ng • Avoid status repor,ng • Use screen sharing • Rotate facilitator, note-‐taker, ,me-‐keeper • Keep notes and distribute immediately • Say your name each ,me you speak • Keep your input short and precise • Generate heat: discuss, disagree, decide Lead Together Webinar // 22 May 2017 22
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