Conflict Resolution, Problem
Solving, Decision Making
Woodbadge Part 1
Group Commissioner
You can please some of the
people some of the time…
But you can’t please all of the
people all of the time.
Conflict Resolution
• What is conflict?
– Positive vs negative elements
– Areas of conflict
– Prevention
• Why can’t we all get along?
• How do we resolve?
Problem Solving
• Seven Steps
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•
•
•
•
Define
Look at potential causes
Identify alternatives for approaches to resolving
Select an approach to resolve
Plan the implementation of the best alternative (action
Plan)
• Monitor the implementation
• Verify if the problem has been resolved (or not)
Decision Making
• What are the various methods of
decision making in a group?
• Autocratic
• Consensus
• Democratic
• What are the pros & cons of each