Continuing the Growth Journey Embedded Value Report 2016 Embedded Value Report 2016 Brussels, 7 April 2017 002 Ageas – Embedded Value Report 2016 003 Ageas – Embedded Value Report 2016 CONTENTS 1 2 3 4 HIGHLIGHTS 2016 Embedded value results ...................................................................................4 1.1 Highlights of 2016 Embedded Value .................................................................................................................................. 4 1.2 Value Added by New Business ........................................................................................................................................... 5 Movement Analysis ..........................................................................................................................6 2.1 Restatement 2015 Embedded Value .................................................................................................................................. 7 2.2 Expected Return.................................................................................................................................................................. 7 2.3 Experience variances and Operating assumption changes ............................................................................................... 8 2.4 Value Added by New Business ........................................................................................................................................... 9 2.5 Variance in Investment Income – Changes in Market Conditions .................................................................................... 10 2.6 Equity Reconciliation ......................................................................................................................................................... 11 Sensitivity analysis .........................................................................................................................12 Embedded Value at Ageas ............................................................................................................13 4.1 Principles ........................................................................................................................................................................... 13 4.2 Statement of directors ....................................................................................................................................................... 13 4.3 Value Added by New Business ......................................................................................................................................... 13 4.4 Scope ................................................................................................................................................................................ 13 4.5 Covered business ............................................................................................................................................................. 13 4.6 Economic assumptions ..................................................................................................................................................... 14 4.7 Operating assumptions ..................................................................................................................................................... 17 4.8 Required equity ................................................................................................................................................................. 17 4.9 Expected return ................................................................................................................................................................. 17 4.10 Equity reconciliation .......................................................................................................................................................... 18 4.11 Sensitivities ........................................................................................................................................................................ 18 5 6 Cautionary statements ...................................................................................................................19 Limited assurance report on the Ageas Embedded Value report 2016 .........................................20 6.1 Introduction ....................................................................................................................................................................... 20 6.2 Ageas’ responsibilities ...................................................................................................................................................... 20 6.3 Our Responsibilities .......................................................................................................................................................... 20 6.4 Criteria ............................................................................................................................................................................... 21 6.5 Conclusion......................................................................................................................................................................... 21 6.6 Other matters..................................................................................................................................................................... 21 Annex I: Components of Embedded Value ................................................................................................22 1 Value of Shareholder’s Equity (VSE) ................................................................................................................................. 22 2 Value of In-Force business (VIF) ....................................................................................................................................... 23 004 Ageas – Embedded Value Report 2016 1 HIGHLIGHTS 2016 Embedded value results This document only covers the consolidated Life insurance activities that are controlled by Ageas and the equity associates are thus not taken into account. Compared to last year Ageas Asia Holdings in Hong Kong is out of scope following the sale of the company in May 2016. The newly acquired Life business of Ageas Seguros is out of scope for Embedded Value for 2016. The concepts of Embedded Value are further explained in Annex I. KPMG has performed a limited assurance review on this Embedded Value Report. Their report is included in Chapter 6. All amounts are reported in millions of EURO unless stated otherwise. 1.1 Highlights of 2016 Embedded Value Highlights Embedded Value Embedded Value previous Year-end restated (Year-start) 2016 2015 2015 Total Total Total Insurance Insurance excl. Asia Insurance 4,533 4,801 5,729 Operating Embedded Value Earnings 412 295 345 Operating return on Embedded Value Year-end restated 9.1% 6.1% 6.0% Total return on Embedded Value before dividend - Year-end restated 197 182 274 Total return on Embedded Value before dividend - Year-end restated in % 4.3% 3.8% 4.8% Dividends paid ( 243 ) ( 283 ) ( 283 ) Embedded Value Year-end 4,487 4,700 5,720 Ageas broadly maintained the same level of return (before dividend) on Embedded Value, despite the continuous low interest rate environment. The Operating return on Embedded Value improved due to alignment on returns of the Strategic Asset Allocation assumptions (for more details refer to paragraph 2.2). Actual equity market movements have led to a limited increase in Total return on Embedded Value before dividend. 005 Ageas – Embedded Value Report 2016 1.2 Value Added by New Business Value added by New Business 2016 2015 Change Total Insurance Value Added by New Business Present value New Business premiums Margin 57 95 ( 40.4% ) 3,614 4,656 ( 22.4% ) 1.6% 2.0% Belgium Value Added by New Business Present value New Business premiums Margin 35 65 ( 46.8% ) 2,658 2,924 ( 9.1% ) 1.3% 2.2% Continental Europe Value Added by New Business 22 21 Present value New Business premiums 956 1,131 Margin 2.3% 5.8% ( 15.5% ) 1.8% Asia Value Added by New Business 9 Present value New Business premiums 601 Margin 1.5% The Present value of New Business premiums decreased by 9.1% in Belgium and by 15.5% in Continental Europe. While the margins for Unit Linked and Risk products (Term business) remained stable compared to last year, the margins in Savings products are under pressure due to persisting low interest rates. A more detailed analysis is included in section 2.4. 006 Ageas – Embedded Value Report 2016 2 Movement Analysis The Movement Analysis explains the movement in Embedded Value over the year 2016 by showing the different underlying components. The underlying principles are described in more detail in chapter 4 and the background on Value Added by New Business (VANB) is covered in section 2.4 2016 Total Embedded Value Insurance Embedded Value previous Year 5,720 Divestiture 2015 Continental Belgium Europe 4,175 525 Asia 1,020 ( 1,020 ) Insurance 5,691 Continental Belgium Europe 4,244 551 Asia 896 ( 1,020 ) Opening adjustments ( 167 ) ( 225 ) Embedded Value previous Year-end restated (Year-start) 4,533 3,950 Expected return Total 58 38 26 583 5,729 4,270 ( 20 ) 32 531 928 322 278 44 219 149 33 37 Experience variance and assumption changes 33 51 ( 18 ) 31 38 ( 11 ) 4 Value added by New Business 57 35 22 95 65 21 9 412 364 48 345 252 43 50 Operating return on Embedded Value Year-end restated 9.1% 9.2% 8.3% 6.0% 5.9% 8.1% 5.4% Variance on Investment income ( 69 ) 11 ( 80 ) 58 100 (8) ( 34 ) Operating Embedded Value Earnings Changes in Interest rates and market conditions ( 146 ) ( 143 ) (3) ( 129 ) ( 195 ) ( 10 ) 76 197 232 ( 35 ) 274 157 25 92 9.9% Total return before dividend on Embedded Value Year-end restated Total return before dividend on 4.3% 5.9% Dividends paid Embedded Value Year-end restated in % ( 243 ) ( 243 ) Embedded Value Year-end 4,487 3,939 (6.0%) 548 4.8% 3.6% 4.7% ( 283 ) ( 252 ) ( 31 ) 5,720 4,175 525 1,020 Elements of the Movement Analysis above are discussed in more detail in the subsequent paragraphs. Breakdown of Embedded Value Free Embedded Value Movement analysis Previous Year-end restated (Year-start) Surplus + Required Equity + Value of 2016 In-force Embedded business = Value Free Surplus + Equity + Value of 2015 In-force Embedded business = Value 775 1,759 1,999 4,533 4 32 286 322 340 ( 12 ) ( 328 ) Experience variance and assumption changes ( 448 ) 451 30 33 380 ( 356 ) 7 31 Value added by New Business ( 141 ) 117 81 57 ( 221 ) 130 186 95 ( 112 ) ( 14 ) ( 69 ) (7) ( 33 ) 98 ( 188 ) ( 146 ) 88 ( 94 ) 1,866 4,487 Expected return Transfer to Shareholder's Equity Variance on Investment income 57 Changes in Interest rates and markets conditions 42 Dividends paid Year-end ( 243 ) 386 ( 243 ) 2,235 316 Required 2,466 2,947 5,729 ( 12 ) 28 203 219 400 6 ( 406 ) ( 129 ) 2,912 5,720 ( 283 ) 661 58 ( 123 ) ( 283 ) 2,147 007 Ageas – Embedded Value Report 2016 2.1 Restatement 2015 Embedded Value 2016 Total Restatement of Embedded Value Insurance Embedded Value previous Year Belgium Europe 4,175 525 5,720 Divestiture 2015 Continental ( 1,020 ) Total Asia 1,020 Insurance 5,691 ( 1,020 ) Opening Adjustments ( 167 ) ( 225 ) Embedded Value previous Year-end restated (Year-start) 4,533 3,950 58 38 583 5,729 The main restatements relate to: The sale of Ageas Asia Holdings in Hong Kong, with an Embedded value of EUR 1,020 million as at 31 December 2015; Alignment of the valuation methodology with market practice amounts to EUR -143M for Belgium and EUR 21 million for Continental Europe. An adjustment of the required capital to reflect the Solvency II Ageas target capital for EUR -95 million and a capital injection in Continental Europe for an amount of EUR 50 million. 2.2 Expected Return The principles of the Expected Return are described in paragraph 4.9. Free Expected Return Embedded Value previous Year-end restated (Year-start) Operating assumption changes Embedded Value Year-end restated after assumption changes Surplus 775 ( 431 ) Required + Equity 1,759 437 + Value of 2016 2015 In-force Embedded Embedded Value Value business 1,999 ( 29 ) = 4,533 ( 23 ) 5,729 17 344 2,196 1,970 4,510 5,746 Expected return 4 32 286 322 219 - reference rate 0 1 1 2 17 0.1% 0.0% 0.1% 0.0% 0.3% - in % of Embedded Value Year-end restated after assumption changes - in excess of reference rate - in % of Embedded Value Year-end restated after assumption changes 4 1.1% 31 285 320 202 1.4% 14.5% 7.1% 3.5% The Operating assumption changes are further explained in section 2.3. The basis for the expected return is the reference rate 1 at the start of the year. The EUR-reference rate decreased from 0.25% in 2015 to 0.06% in 2016. This explains the decrease in reference rate expected return. The expected return in excess of reference rate as a percentage of Embedded Value has increased due to the fact that the risk premiums for shares and real estate have been reassessed for 2016, as detailed in section 4.6.4. 1) The reference rate is further defined on page 14, paragraph 4.6.1, 008 Ageas – Embedded Value Report 2016 2.3 Experience variances and Operating assumption changes The underlying principles of the operating assumptions are described in paragraph 4.7. Free Detail on Experience variances and Operating assumption changes Experience variances and Operating assumption changes Non-economic variance Impact of operating assumptions Surplus + Required Value of 2016 2015 In-force Embedded Continental Embedded Equity + business = Value= Belgium+ Europe+ Value ( 448 ) 451 30 33 51 ( 18 ) 31 ( 17 ) 14 59 56 68 ( 12 ) 14 ( 431 ) 437 ( 29 ) ( 23 ) ( 17 ) (6) 17 Mortality / Morbidity Costs (expenses / commissions) Lapse / renewals 6 6 2 4 11 11 36 ( 25 ) ( 32 ) 21 ( 12 ) 11 11 14 (3) ( 76 ) ( 70 ) ( 94 ) 24 42 42 42 ( 71 ) ( 71 ) ( 58 ) (1) (1) 1 (2) 8 8 4 4 ( 24 ) Cost inflation 10 10 8 2 25 Other 31 31 28 3 13 Tax 6 Premium Persistency Level of Required Equity Change in target asset mix / asset investment rules Profit sharing rules ( 437 ) 437 27 ( 74 ) ( 13 ) 71 2 The overall impact of the Experience variances and Operating assumption changes on the Embedded Value remains at a comparable level compared to last year. The main changes in operating assumptions can be summarised as follows: Impact from costs is positive for an amount of EUR 11 million, mainly due to a decrease in maintenance costs for Belgium. The tax impact in Belgium decreased the Embedded Value with EUR 94 million due to a decrease in the regulatory Notional Interest Deduction benefits, while in Continental Europe new tax legislation foresees a lower tax rate on future earnings reflecting a gain in value of EUR 24 million. Positive impact from Premium persistency for EUR 42 million in Belgium is mainly due to turnover premium volume in the Employee Benefits business. Following the implementation of the Ageas Solvency II target capital, the Level of Required Equity has been further updated based on the 2016 evolution. Overall impact on Embedded Value amounts to EUR -71 million. 009 Ageas – Embedded Value Report 2016 2.4 Value Added by New Business The table below gives a breakdown of the Value Added by New Business (VANB) for the various Life segments, including the key indicators for sales and margins. 2016 2015 Total Value Added by New Business Value Added by New Business Insurance Belgium Continental Total Europe Insurance 57 35 22 95 ( 24 ) ( 19 ) (5) ( 91 ) 81 54 27 186 91 61 30 3 3 Cost of Non-hedgeable risks (6) (4) (2) (9) Cost of Capital (7) (6) (1) ( 12 ) New Business Strain Value of In-force business Present Value Future Profits Time value of Financial Options and Guarantees Total Value Added by New Business 234 ( 27 ) Continental Insurance Belgium Europe VANB Current Year 57 35 22 VANB Previous Year 95 65 21 PVNBP Current Year 3,614 2,658 956 PVNBP Previous Year 4,656 2,924 1,131 VANB/PVNBP Current Year 1.6% 1.3% 2.3% VANB/PVNBP Previous Year 2.0% 2.2% 1.8% Asia Value Added by New Business Evolution 9 Present Value New Business Premiums (PVNBP) 601 Sales & Margins PVNBP basis VANB/PVNBP Previous year - excluding AICA 1.5% 2.1% Annualised premium Equivalent (APE) APE Current Year 424 327 97 APE Previous Year 510 309 116 85 Sales & Margins APE basis VANB/APE Current Year 13.4% 10.6% 22.7% VANB/APE Previous Year 18.7% 21.2% 18.0% VANB/APE Previous Year - excluding AICA 20.3% 10.7% General Continental Europe The VANB in 2016 amounted to EUR 57 million. Margins on Unit Linked and Risk products remained stable. Margins on Savings products have decreased due to the persistent low interest rate environment. While the value for Savings products has been under pressure, the overall margin increased slightly due to a volume increase in Unit Linked business. Belgium Changes in the product mix (higher Savings, less Unit Linked products) resulted in a lower margin. 010 Ageas – Embedded Value Report 2016 2.5 Variance in Investment Income – Changes in Market Conditions 2016 2015 Total Variance in Investment Income, Changes in Market Conditions Variance in Investment Income Shares Insurance Europe Insurance 11 ( 80 ) ( 65 ) ( 50 ) ( 15 ) 8 (3) 24 2 (3) ( 15 ) 59 ( 59 ) 41 (3) Unit Linked funds (1) Fixed Income Total ( 69 ) Real Estate Changes in Interest Rates and Market Conditions Belgium Continental ( 146 ) ( 143 ) (3) 58 ( 129 ) The Variance in Investment Income reflects the impact of deviations between actual experience and expectations during the year with respect to economic risk factors. The further decrease of credit spreads in Belgium has led to the positive variance on fixed income, offset by a lower than expected performance in shares, while in Continental Europe the spreads increased on Portuguese bonds leading to a negative impact on fixed income. Changes in Interest Rates and Market conditions reflect the year-end market assumptions. The overall negative impact is mainly due to the lower interest rates at year end 2016 compared to 2015. 011 Ageas – Embedded Value Report 2016 2.6 Equity Reconciliation The table below provides an overview of the adjustments made to the IFRS group Shareholder’s Equity to arrive at the Embedded Value as at 31 December 2016. The detailed principles are described in paragraph 4.10. 2016 Equity Reconciliation Total IFRS Shareholder's Equity Activities not included in Embedded Value * 2015 Non-Life & General Non-Life & General Life Other Insurance Account Life Other Insurance Account 6,371 2,585 604 8,040 2,006 1,330 ( 1,809 ) ( 2,585 ) ( 604 ) (2,087 ) ( 2,006 ) ( 1,330 ) IFRS Shareholder's Equity of activities included in Embedded Value 4,562 5,953 Adjustments from IFRS to EEV Deduction Deferred Acquisition Costs ( 77 ) ( 486 ) Deduction of Intangible Assets (Goodwill/VOBA) ( 211 ) ( 417 ) Valuation adjustment Technical Provisions 3,708 2,863 Market value adjustments 2,108 1,865 ( 7,610 ) ( 7,041 ) Reallocation of UCG to assets backing provisions Adjustments for participation differences 141 71 Value of Shareholder's Equity ** 2,621 2,808 Value of In-Force Business ** 1,866 2,912 Embedded Value Year-end 4,487 5,720 * ** The “Activities not included in Embedded Value” mainly relate to the Equity Associates and Ageas Seguros Life, which is out of scope for 2016. The definition of “Value of Shareholder’s Equity” and ”Value of In-Force Business” are described in Annex I. Major changes year-on-year in the Deferred Acquisition Cost and Intangible Assets relate to the sale of Ageas Asia Holdings. Other changes mainly relate to market movements. 012 Ageas – Embedded Value Report 2016 3 Sensitivity analysis Note that all sensitivities are performed without any management actions, e.g. the sensitivity Reference Rate – 100bp assumes the same technical interest rate as of today for Value New Business. The principles of the sensitivities are described in detail in paragraph 4.11. 2016 2015 Total Sensitivities - Embedded Value Insurance Belgium Continental Total Europe Insurance Embedded Value Year-end 4,487 3,939 548 Reference rate +100bp 3.4% 3.4% 3.5% 1.9% Reference rate -100bp ( 9.3% ) ( 9.6% ) ( 7.5% ) ( 5.8% ) Asset values shares and real estate -10% ( 8.0% ) ( 8.3% ) ( 5.4% ) ( 4.8% ) 0.0% 0.0% ( 0.4% ) ( 0.3% ) Volatilities risk-free yields +25% ( 3.3% ) ( 3.4% ) ( 2.5% ) ( 2.9% ) Volatility Adjuster 0 bp ( 5.5% ) ( 5.2% ) ( 7.5% ) ( 9.1% ) Volatility Adjuster +10 bp 4.9% 4.7% 5.8% 2.6% Required Equity (SII Pillar 1) 6.8% 7.5% 1.7% 0.8% Costs -10% 3.0% 2.9% 3.3% 3.2% Mortality rates -5% ( 0.1% ) 0.0% ( 1.0% ) 0.4% Lapse rates -10% 1.0% 1.0% 0.8% 1.4% Volatilities equities and properties +25% 2016 2015 Total Sensitivities - Value Added by New Business Value New Business Insurance 5,720 Belgium 57 35 Reference rate +100bp 24.6% 43.9% Reference rate -100bp ( 39.9% ) ( 68.9% ) Continental Total Europe Insurance 22 95 ( 5.8% ) 14.0% 5.7% ( 28.7% ) 0.6% 1.7% ( 1.3% ) ( 4.0% ) ( 6.6% ) ( 7.7% ) ( 4.8% ) ( 6.4% ) ( 14.4% ) ( 17.7% ) ( 9.3% ) ( 27.7% ) Volatility Adjuster +10 bp 12.5% 16.0% 7.1% Required Equity (SII Pillar 1) 19.0% 28.5% 4.1% 3.6% Costs -10% 13.5% 20.6% 2.2% 11.5% Volatilities equities and properties +25% Volatilities risk-free yields +25% Volatility Adjuster 0 bp Mortality rates -5% Lapse rates -10% 8.1% 1.6% 2.1% 0.6% 6.0% 10.6 % 15.3% 3.2% 18.7% The sensitivities over 2015 include Ageas Asia Holdings, the numbers have not been restated. Leaving this company out for 2015 will not materially change the outcome. The sensitivity on the required capital in 2016 is not comparable with 2015, due to the change of scope. The sensitivity performed in 2016 on the Required Equity relates to the Solvency II Pillar 1 required capital. The sensitivity on interest rate curve drop of 100% increased due to the interest base curve which is lower compared to last year. Note that as from 2016, the interest rate term structure is no longer floored to zero, hence the impact is also larger compared to last year. The reference rate +/- 100bp on the VANB for Continental Europe has an impact opposite to Belgium and is mainly due to the profit sharing mechanism in France. 013 Ageas – Embedded Value Report 2016 4 Embedded Value at Ageas 4.1 Principles Ageas’s Embedded Value Report complies with the following guidance issued by the CFO Forum: European Embedded Value (EEV) Principles, issued April 2016; Additional Guidance on European Embedded Value Disclosures, issued April 2016. In addition to these principles, Ageas applies principles 2- 6, 7.1, 7.2, 7.4, 8, 9.1 – 9.3, 9.8, 10, 11.1 – 11.5, 11.7 – 11.10, 11.13, 11.15 – 11.16, 12 - 16, 17.1 – 17.2 from the Market Consistent Embedded Value (MCEV) Principles, updated in April 2016. Ageas’s Embedded Value reporting is a supplementary reporting to the primary financial statements and represents a measure of the shareholders’ interest in Ageas’s Life insurance businesses, comprising the market value of the Shareholder’s Equity plus the value of the operating business. Annex I gives a detailed description of these elements. 4.2 Statement of directors We confirm that this Embedded Value Report has been prepared in accordance with the EEV Principles as detailed in paragraph 4.1. The Board of Directors reviewed the Embedded Value Report on 4th April 2017 and authorized its issuance. 4.3 Value Added by New Business 4.4 Scope All amounts in the tables of this Embedded Value Report are denominated in millions of euro, unless stated otherwise. The Embedded Value of Life insurance operations provides additional information on the value of existing contracts and acquired new business and is based on a market consistent approach. Ageas is organised into six operating segments: Belgium; United Kingdom (UK); Continental Europe; Asia; Reinsurance; General Account. 4.5 Covered business The scope of this Embedded Value Report covers value that arises from Life insurance contracts sold through Ageas’s consolidated Insurance entities. It does not include any of the Non-Life activities, such as Property & Casualty Insurance, the General Account and the nonconsolidated Asian and European partnerships. These activities are considered non-covered businesses. The VANB represents the Value Added by New Business written in the period, and is calculated in a similar way as the Embedded Value. It is calculated as the value of the new business written in 2016 and value In-Force at 31 December 2016 plus the first year losses (New Business Strain). The Ageas’s Life entities included in the scope of Embedded Value are: AG Insurance in Belgium, with Ageas’s share of 75%; Continental Europe, which includes: Ageas France in France; Millenniumbcp Ageas in Portugal, with Ageas’s share of 51%. The Value Added by New Business includes only contracts sold during 2016 and does not include future new business. The newly acquired Life business of Ageas Seguros is out of scope for Embedded Value for 2016 based on materiality. Ageas Asia Holdings in Hong Kong is out of scope following the sale of the company in May 2016. 014 Ageas – Embedded Value Report 2016 On 12 May 2016, Ageas confirmed the completion of the sale of its Life insurance business in Hong Kong to JD Capital (Beijing Tongchuangjiuding Investment Management Co.) for a total consideration of EUR 1.22 billion. As the shares were held by Ageas Insurance International, which is not part of the scope of this report, the proceeds are not included in this report. The business in scope includes Life business, such as Traditional Life, Term, Annuities, Unit-Linked, Universal Life and Group Business. Accident and health products sold through the relevant entities are considered Non-Life products and are therefore treated as not covered business. Only in the event that types of products appear as a policy rider to Life business, is their value included in the Embedded Value calculations. In our IFRS Financial Statements, AG Insurance and Millenniumbcp Ageas have been 100% consolidated. For Embedded Value reporting purposes, these businesses are included for the share Ageas holds in them, as mentioned above. The subordinated liabilities issued by the entities of the covered business have been valued on the basis of the credit rating of the issuing entity. 4.6 Economic assumptions 4.6.1 Reference rates For 2016 reporting purposes, Ageas has used the reference term structures which are in line with valuation parameters set out by EIOPA under Solvency II. A volatility adjustment is applied to the zero coupon yield curve. Ageas uses a stochastic economic scenario generator to produce 1,000 arbitrage free scenarios of future investment returns on each asset class, based on the reference rate mentioned above and the volatilities given in section 4.6.2. Risk free The risk free rate is derived from the forward zero coupon yield curve which is reduced by 10 bps to 35 bps credit spread until the last liquid point. The forward zero coupon yield curve is derived from the swap curves at 31 December 2016 for the relevant currencies and these are sourced from market sources for rates up to year 20 for the EUR. For rates beyond this maturity, the extrapolation method (Smith-Wilson) is used to converge from the last observed liquid market data point to an unconditional ultimate long term forward rate. Similar to last year’s valuation methodology Ageas applies a convergence period of 40 years which is recommended by the Solvency II guidelines and which is applied by peers. Samples of the zero coupon spot rates up to year 30 are plotted in the table below and in the graph on the next page. 2016 Zero coupon spot rates Euro 2015 Euro HKD USD 1 yr ( 0.30% ) ( 0.16% ) 0.46 % 0.77 % 5 yr ( 0.02% ) 0.23 % 1.31 % 1.65 % 10 yr 0.57 % 0.92 % 1.70 % 2.14 % 15 yr 0.96 % 1.34 % 1.94 % 2.37 % 20 yr 1.12 % 1.53 % 2.25 % 2.50 % 015 Ageas – Embedded Value Report 2016 2,50% 2,00% 1,50% 1,00% 0,50% 0,00% 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 -0,50% 2016 EUR rate 2015 EUR rate Volatility Adjuster (VA) Ageas applies a volatility adjuster to the risk free interest rate term structure. The VA is derived for EUR following EIOPA specifications. Compared to last year the VA for the EUR has decreased with 9 bps. Volatility Adjuster 2016 2015 EUR 13 22 HKD N/A 64 USD N/A 81 4.6.2 Volatilities The scenarios used in the economic scenario generator are calibrated to fit to market data at the valuation date with the aim of achieving certain target of accuracy set by the group. One single set of scenarios has been produced for the entities in scope. The economic scenarios are produced by our centralized group tool. Throughout the year, the normal swaption implied volatilities remained rather stable, contrary to the much more volatile course of the lognormal/black implied volatilities, which were used in last year’s Embedded Value. 016 Ageas – Embedded Value Report 2016 Volatilities 2016 2015 10 yr Sample swaption quote 5 yr option / 10 yr option EUR 0.72% / 0.73% * 32.4% / 34.3% 15 yr Sample swaption quote 5 yr option / 10 yr option EUR 0.69% / 0.68% * 35.0% / 37.9% Real Estate Imo APFIPP Index EUR 2.9% 2.9 % REBE Funds EUR 13.7% 14.5 % REBE Offices EUR 7.8% 7.3 % MSCI EMU EUR 11.8% 24.3 % MSCI US USD 9.6% 19.5 % MSCI Europe Ex EMU EUR 11.0% 25.0 % PSI 20 EUR 13.0% 24.2 % MSCI World Free USD 8.0% 16.1 % MSCI Far east ex Japan USD 12.7% 19.6 % EUROSTOXX50 EUR 19.8% 19.4 % SP500 USD 16.4% 17.5 % Equity *The sample swaption quotes are not comparable to last year due to model changes on the calibration of interest rate volatilities. 4.6.3 Actual and Target asset mix The table below provides information on the asset mix. The long-term Target Asset Mix represents the investment mix used in the projections to which the actual investment portfolio is gradually rebalanced. The Target Asset Mix is measured on a market value basis for assets backing policyholder liabilities. The change in investment portfolio from the actual to the Target Asset Mix has an impact on Certainty Equivalent Value (CEQ) and TFOG and hence the Embedded Value. The actual asset mix is the investment portfolio in the balance sheet as at 31 December 2016. It excludes assets held in funds for which the policyholder bears the investment risks and assets backing shareholder’s equity which do not impact the Time value of Financial Options and Guarantees (TFOG). In the table the assets are classified according to their economical characteristic, e.g. equities in fixed income funds are classified as fixed income. The economic scenarios have been generated taking into account target correlations between the major asset classes, being equities, real estate and fixed income. 2016 Total Insurance Belgium Continental Europe Asset mix - operating business Actual Target Actual Target Actual Target Fixed income 93.2% 88.4% 88.7% 88.1% 88.1% 90.7% Shares 3.0% 2.6% 3.1% 2.7% 2.4% 2.0% Real Estate 8.6% 8.7% 8.8% 9.2% 6.9% 4.8% Asia Actual Target 2015 Total Insurance Belgium Continental Europe Asia Asset mix - operating business Actual Target Actual Target Actual Target Actual Target Fixed income 89.0% 89.1% 88.2% 88.1% 90.7% 93.4% 98.6% 98.0% Shares 2.8% 2.6% 2.9% 2.6% 2.5% 2.5% 1.4% 2.0% Real Estate 8.2% 8.3% 8.9% 9.3% 6.8% 4.1% 0.0% 0.0% 017 Ageas – Embedded Value Report 2016 4.6.4 Real world investment return assumptions The assumed investment returns include future investment risk premiums that are used to generate the expected return in the Movement Analysis. The real world investment return assumptions used in this report are: 4.7.3 Operating assumptions Each entity sets operating assumptions such as mortality and lapse rates at best-estimate level, based on its knowledge of the local markets and experience studies. All assumptions are reviewed each year and revised if required. 4.7.4 Tax Both local corporate tax and local taxes e.g. dividend taxes have been incorporated in the calculation of the Embedded Value based on the local tax position and local applicable tax rates. If this leads to deferred tax assets, an assessment has been made to determine that appropriate tax rates have been applied to direct and indirect returns on equities, real estate and fixed income. In all other cases the appropriate local corporate tax rate is applied. Equities; The Equity Risk Premium has been assumed to be 710bps above the reference rate (2015: 300 bps). This assumption is now aligned with the one of the Strategic Asset Allocation study. Real Estate; The real estate risk premium has been assumed to be 600bps above the reference rate (2015: 200 bps). This assumption is now aligned with the one of the Strategic Asset Allocation study. Debt Securities; The investment return on debt securities real world projections are based on actual cash flows (coupons and principles). Any deviation as a result of defaults or spread changes is included in the “Variance on investment return” in the analysis of change. 4.7.5 Premium persistency Each entity sets premium persistency rates at best-estimate level, based on its knowledge of the local markets and experience studies. All assumptions are reviewed each year and revised if required. 4.7.6 Profit sharing Based on contractual obligations and management actions, profit sharing dividends are reflected in the group modeling platform and included in the Embedded Value calculations as a future outgoing cash flow. Note that these assumptions do not influence the final valuation, since higher expected returns, will have an equally opposite effect on the variance, representing the difference between actual and Expected Return. 4.8 4.7 The required equity has been calculated as set out in section 1.1. of Annex I. Operating assumptions 4.7.1 Expenses Modeled expenses start at the actual 2016 expense level and are modeled taking into account the assumed inflation rate over the projection period. Future commission payments follow the schemes agreed with the parties entitled to the payments. No account is taken of the effect of future expense reduction program, productivity gains or integration synergies. Outside the scope of Embedded Value, there are no Ageas companies that provide services related to the life business, such as distribution channels. The total unallocated central overhead in 2016 amounted to EUR 102 million (2015: EUR 72 million). The share for the Life insurance activities of these expenses or any recurrence of these has not been included in the year-end Embedded Value or Value Added by New Business. 4.7.2 Expense inflation The expense inflation assumption is used to increase future expenses and is based on observed price inflation index as well as wage inflation. 4.9 Required equity Expected return The “expected return at the reference rate” shows the projected change over one year forward at risk free applicable at the start of the year. The VIF contains also the unwinding at the first year risk free rate. The VIF increases as all future profits now require one year less discounting. The “expected return in excess of reference rate” is the additional Embedded Value expected to be created if “real world” expected investment returns applicable at the year-start were to emerge. It also includes the release from risks with respect to options and guarantees and non-financial and residual non-hedgeable risks. The margin for the year built into the valuation for uncertainty with regards to asymmetric financial risk and non-financial risk is released in this step. The “transfer to shareholders’ equity” shows the effect of the realization of the projected net profits from the VIF and the release of Required Equity. The change on shareholders’ equity has no impact on the Embedded Value overall as it contains the release of profits included in the VIF to the Free Surplus during the year. 018 Ageas – Embedded Value Report 2016 4.10 Equity reconciliation To arrive at the Value of Shareholder’s Equity for Embedded Value an adjustment is made to reallocate Unrealised Capital Gains. Under IFRS, all Unrealised Capital Gains, including those on assets backing technical provisions are accounted for as Shareholder Equity. For Embedded Value purposes these assets, including their Unrealised Capital Gains/Losses, are projected and valued as part of the Value of In-Force business and therefore need to be excluded from the EEV Shareholder’s Equity. account a certain target allocation based on market value, this shock may lead to a rebalancing of the modelled assets at the end of the first year, when defined boundaries for each asset class are exceeded; The line "Valuation adjustment Technical Provisions" includes several adjustments, including unallocated profit sharing and shadow accounting, whereas “Market value adjustments” relates to the revaluation to market value of the real estate and Held to Maturity portfolio. Volatilities equities and properties +25% – This sensitivity assumes a 25% increase of both the equity and real estate volatility by multiplying the base assumption by a factor of 125%. As Ageas’ entities show a low exposure to equities and properties, this sensitivity test has a limited impact on the overall EV; Volatilities risk-free yields +25% – This sensitivity assumes a 25% increase of the volatility of the risk free yields by multiplying the base assumption by a factor of 125%; 4.11 Volatility Adjuster 0 bp – This sensitivity assumes the Volatility Adjuster are set at 0 for all currencies, or in other words, a reference rate equal to the risk free rate; Volatility Adjuster +10 bp – This sensitivity assumes the Volatility Adjuster includes 10bp on the existing Volatility Adjuster for Euro, Hong Kong Dollar and US Dollar; Required equity (Solvency II Pillar 1 SCR) – This sensitivity assumes that the Required Capital to hold is only to meet the Solvency II Pillar 1 capital. This sensitivity is assumed to impact the Frictional Cost of Capital and the Cost of Non-Hedgeable Risks resulting from a lower level of Shareholders Equity needed to meet this level of Required Capital. Costs -10% – all maintenance costs excluding commissions and acquisition expenses decrease by 10%. Cost inflation remains unchanged; Lapse rates -10% – This sensitivity assumes that the lapse rates used in the base scenario are multiplied by a factor of 90%; Mortality rates -5% – This sensitivity assumes that the mortality rates used in the base scenario are multiplied by a factor of 95%. This has been applied on both annuity and life assurance business. Sensitivities Following the CFO Forum guidance sensitivities are required to be provided for the in-force portfolio and the new business. These sensitivities are performed with respect to underlying best estimate assumptions and based on current market conditions as at 31 December 2016. Both economic and non-economic sensitivities are tested. The same management actions and policyholder behaviours have been assumed in the sensitivities as for the base case. Each sensitivity analysis is calculated by changing the relevant assumption in isolation. It does not take into account second order effects this may have on other assumptions underlying the projections. Reference rate + 100 bps – This sensitivity assumes an upward shift of 100 bps in the reference rate and still converging to the UFR of 4.2% following the changed yield curve methodology; Reference rate -100 bps – This sensitivity assumes a downward shift of 100 bps in the reference rate, no longer floored at 0% and converging to the UFR of 4.2%, taking into account any possible management actions on the guaranteed interest rates. In this sensitivity no repricing of new business has been applied. Due to the asymmetric and non-linear impact of embedded financial options and guarantees, falling market rates have a higher impact on EV than rising interest rates; Asset values of equities and real estate -10% – This sensitivity assumes a decrease of the asset values of both equities and real estate by 10%. Since the modelled investment strategies take into 019 Ageas – Embedded Value Report 2016 5 Cautionary statements This report is intended to provide financial markets with additional financial information. The figures are provided for information purposes only and are subject to the conditions and restrictions mentioned hereafter. Certain of the statements contained herein are statements of future expectations and other forward-looking statements that are based on management's current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Future actual results, performance or events may differ materially from those in such statements due to, without limitation, (i) general economic conditions, including in particular economic conditions in Ageas’ core markets, (ii) performance of financial markets, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) interest rate levels, (vii) currency exchange rates, (viii) increasing levels of competition, (ix) changes in laws and regulations, including monetary convergence and the Economic and Monetary Union, (x) changes in the policies of central banks and/or foreign governments and (xi) general competitive factors, in each case on a global, regional and/or national basis. In addition, the financial information contained in this presentation, including the pro forma information contained herein, is unaudited and is provided for illustrative purposes only. It does not purport to be indicative of what the actual results of operations or financial condition of Ageas and its subsidiaries would have been had these events occurred or transactions been consummated on or as of the dates indicated, nor does it purport to be indicative of the results of operations or financial condition that may be achieved in the future. No warranty can be given by Ageas, either explicitly or implicitly, regarding the reasonableness, correctness or completeness of the information, forecasts and assumptions contained in these pages. The information here provided could be subject to changes. This report and the information contained herein in no way replace any formal reporting. Investment considerations should continue to be based on periodical reporting and other information Ageas is required to disclose by law or stock exchange regulations. 020 Ageas – Embedded Value Report 2016 6 Limited assurance report on the Ageas Embedded Value report 2016 6.1 Introduction We were engaged by the Board of Directors of Ageas SA/NV (hereafter: “the Board of Directors”) to report in the form of an independent limited assurance conclusion on the Ageas’ Embedded Value Report for the covered life insurance business as at 31 December 2016 including the related movements in embedded value, including restatements and operating embedded value earnings, the new business value and the sensitivities (as stated on pages 1 to 19), for the year then ended and management’s statement thereon (the “Ageas 2016 Embedded Value Report”) that based on our work performed and evidence obtained, nothing has come to our attention that causes us to believe that the Ageas 2016 Embedded Value Report is not properly prepared, in all material respects, in accordance with the following Principles as set out on page 13 of the Ageas 2016 Embedded Value Report, the “EEV Principles”: The European Embedded Value Principles and Guidance as developed by the CFO Forum and issued in April 2016. Additional Guidance on European Embedded Value Disclosures, issued April 2016. Principles 2 - 6, 7.1, 7.2, 7.4, 8, 9.1 – 9.3, 9.8, 10, 11.1 – 11.5, 11.7 – 11.10, 11.13, 11.15 – 11.16, 12 - 16, 17.1 – 17.2 from the Market Consistent Embedded Value Principles issued April 2016. 6.2 Ageas’ responsibilities The Board of Directors is responsible for the preparation and presentation of the Ageas 2016 Embedded Value Report in accordance with the EEV Principles that is free from material misstatements and for the determination of the assumptions to be used, and information contained therein. This responsibility includes designing, implementing and maintaining internal control relevant to the preparation and presentation of the Ageas 2016 Embedded Value Report that is free from material misstatement, whether due to fraud or error. It also includes selecting and applying the appropriate methodology; and using assumptions that are reasonable in the circumstances; selecting and applying policies; making judgments and estimates that are reasonable in the circumstances; and maintaining adequate records in relation to the Ageas 2016 Embedded Value Report. The Board of Directors is also responsible for preventing and detecting fraud and for identifying and ensuring that Ageas complies with laws and regulations applicable to its activities. The Board of Directors is responsible for ensuring staff involved in the preparation of the Ageas 2016 Embedded Value Report are properly trained, systems are properly updated and that any changes in reporting encompass all significant business units. 6.3 Our Responsibilities Our responsibility is to examine the Ageas 2016 Embedded Value Report prepared in accordance with the EEV principles by Ageas and to report thereon in the form of an independent limited assurance conclusion based on the evidence obtained. We conducted our engagement in accordance with International Standard on Assurance Engagements (ISAE) 3000, Assurance engagements other than audits or reviews of historical financial information, issued by the International Auditing and Assurance Standards Board. That standard requires that we plan and perform our procedures to obtain a meaningful level of assurance whether nothing has come to our attention that causes us to believe that the Ageas 2016 Embedded Value Report is not properly prepared, in all material respects, in accordance with EEV principles. 021 Ageas – Embedded Value Report 2016 The firm applies International Standard on Quality Control 1 and accordingly maintains a comprehensive system of quality control including documented policies and procedures regarding compliance with ethical requirements, professional standards and applicable legal and regulatory requirements. We have complied with the independence and other ethical requirements of the Code of Ethics for Professional Accountants issued by the International Ethics Standards Board for Accountants, which is founded on fundamental principles of integrity, objectivity, professional competence and due care, confidentiality and professional behaviour. The procedures selected depend on our understanding of the preparation and presentation of the Ageas 2016 Embedded Value Report, and other engagement circumstances, including our consideration of areas where material deviations to EEV principles are likely to arise. In obtaining our understanding of the Ageas 2016 Embedded Value Report and other engagement circumstances, we have considered the process used to prepare the Ageas 2016 Embedded Value Report in order to design assurance procedures that are appropriate in the circumstances, but not for the purposes of expressing a conclusion as to the effectiveness of Ageas's process or internal control over the preparation and presentation of the Ageas 2016 Embedded Value Report. Our engagement also included: evaluating the appropriateness of the compilation process of the Ageas 2016 Embedded Value Report and the appropriateness of the methods, policies and procedures used in the preparation of the Ageas 2016 Embedded Value Report as well as the determination process of the assumptions described on pages 13 to 19 of the Ageas 2016 Embedded Value Report, verifying the consistent application of the methodology in all significant components of the Ageas group. performing analytical procedures on the results of the calculations of the embedded value as at 31 December 2016 and the 2016 movements. The procedures performed in a limited assurance engagement vary in nature and timing from, and are less in extent than for, a reasonable assurance engagement. Consequently, the level of assurance obtained in a limited assurance engagement is substantially lower than the assurance that would have been obtained had a reasonable assurance engagement been performed. We did not perform model validation procedures and/or reperformance of calculations to assess the reliability of the models involved, nor did we assess the completeness and correctness of the calculations in those models underlying the Ageas 2016 Embedded Value Report, that would have been performed if this were a reasonable assurance engagement. As part of this engagement, we have not performed any procedures by way of audit, review or verification of the Ageas 2016 Embedded Value Report nor of the underlying records or other sources from which the Ageas 2016 Embedded Value Report was extracted. 6.4 Criteria We refer to the section introduction for the description of the EEV principles which were used as criteria for this limited assurance engagement. 6.5 Conclusion Our conclusion has been formed on the basis of, and is subject to, the matters outlined in this report. We believe that the evidence we have obtained is sufficient and appropriate to provide a basis for our conclusion. Based on our procedures performed and evidence obtained, nothing has come to our attention that causes us to believe that the Ageas 2016 Embedded Value Report is not properly prepared, in all material respects, in accordance with the EEV principles. 6.6 Other matters We draw attention to chapter 5 of the Embedded Value Report, which indicates that the calculations underlying the Embedded Value Report are necessarily based on numerous assumptions with respect to economic conditions, operating conditions, political conditions and other matters with respect to future cash flows. Many of these are beyond the control of Ageas and actual cash flows in the future are likely to be different from those assumed in the calculation and such variation may be material. Brussels, 4 April 2017 KPMG Réviseurs d’Entreprises/Bedrijfsrevisoren Represented by K. Tanghe 022 Ageas – Embedded Value Report 2016 Annex I: Components of Embedded Value The components of the Embedded Value are: Embedded Value (EV) = Value of Shareholder's Equity (VSE) + Value of In-Force Business (VIF) Value of Shareholder's Equity (VSE) = Free Surplus (FS) + Required Equity (RE) Value of In-Force Business (VIF) = Certainty Equivalent Value (CEQ) - Time value of Financial Options and Guarantees (TFOG) - Cost of Non-Hedgeable Risks (CNHR) - Frictional Costs of Capital (COC) 1 Value of Shareholder’s Equity (VSE) The Value of Shareholder’s Equity equals the market value of the tangible assets backing Ageas’ Life Equity including adjustments to ensure consistency with the calculation of the Value of In-Force Business. For example, unrealised capital gains that originate from assets backing the customer liabilities but appear on the IFRS balance sheet within shareholder equity are modeled within the Value of InForce Business and therefore are deducted from the value of shareholder equity. Intangible assets such as VOBA and DAC are given no value because the Embedded Value they represent is valued explicitly within the Value of In-Force. See section 2.6 for an overview of the reconciliation from IFRS to the Value of Shareholder’s Equity. The Value of Shareholder’s Equity breaks down into two components, the Required Equity and Free Surplus. 1.1 Required Equity (RE) The operating business cannot exist without Ageas meeting a number of solvency capital requirements including local regulatory, rating agency and economic capital. Meeting these requirements necessitates locking in of a portion of the Shareholder Equity. This Required Equity represents the amount of Shareholder Equity that, in combination with other admissible capital items (such as subordinated liabilities) that are allowed to fund the overall capital needs, is required to meet the local solvency capital level. All Ageas businesses must hold sufficient solvency capital to meet their local regulatory requirements and target a buffer above this to ensure they can withstand a range of adverse events. The level solvency capital is usually funded with a combination of Shareholder’s Equity and other admissible capital items such as debt instruments. For Embedded Value reporting, the amount of Required Equity to meet the solvency capital level should only contain the Shareholder’s part. The Solvency II Pillar 2 required capital is translated into the Required Capital for valuation purposes following the subtraction method. The principle of this method is to assume that a surplus above local target capital is really free for distribution and that the remainder is needed to meet the solvency requirements and the amount of free capital should therefore be consistent in any framework. Therefore, by assuming a fixed amount of free surplus, any remaining amount of Shareholder’s Equity should automatically be locked in for solvency requirements. It is possible that the Required Equity in the Embedded Value differs from the Solvency requirement. This is the result of non-Embedded Value elements that qualify as Solvency II Available Capital e.g. subordinated liabilities and components that are part of Value of InForce Business under Embedded Value e.g. unrealized capital gains. 1.2 Free Surplus (FS) Free Surplus is the market value of assets allocated to the operating business over and above the amount required to support the operating business (i.e. the Required Equity) under the local regulatory regime. 023 Ageas – Embedded Value Report 2016 2 Value of In-Force business (VIF) The Value of In-Force business represents the value of assets and liabilities based on a market-consistent valuation approach. It reflects the risk-adjusted value of the expected cash flows emerging from the In-Force policies and is valued by deducting the market consistent value of liabilities from the market value of assets. The Value of In-Force represents the value of In-Force life insurance activities at the valuation date and excludes any value of business that is expected to be sold in the future. 2.1 Present Value of Future Profits (PVFP) Present Value of Future Profits (Certainty Equivalent Value, CEQ) corresponds to the value of the business without taking credit for any future investment risk premiums and represents the value as if all cash flows are fixed and certain and all investment assets earn a return equal to the reference rate (risk free return), with the cash flows discounted at the same reference rate. This value captures the intrinsic value (or in-the-money value) of the financial options and guarantees. The reference rate is defined in section 4.6.1. 2.2 Time value of Financial Options and Guarantees (TFOG) The Time value of Financial Options and Guarantees (TFOG) places a value on the asymmetry of shareholder profits around the expected cost of financial options and guarantees embedded in the insurance cash flows. It is determined based on stochastic techniques. Due to the complex nature of options in insurance contracts, a range of economic scenarios are simulated to project cashflows. The TFOG is then calculated as the difference between the Certainty Equivalent Value and the value resulting from the cash flows under the different economic scenarios. The contractual financial options and guarantees include guaranteed interest rates, profit sharing arrangements and minimum surrender and maturity benefits. Stochastic scenarios include management decisions that may vary under different scenarios, such as portfolio rebalancing and discretionary profit sharing. All material financial options and guarantees in the portfolio are accounted for in the Embedded Value. 2.3 Cost of Non-Hedgeable Risks (CNHR) The Cost of Non-Hedgeable Risks is an allowance for risks that are currently not allowed for in the Cost of Financial Options and Guarantees, including those which cannot be hedged as a result of the absence of liquid and well developed markets for these risks. While within a market consistent framework the financial risks arising from options and guarantees are addressed through the TFOG, an additional separate adjustment is necessary for all other risks. The CNHR is an explicit deduction to the Certainty Equivalent value to place a value on the uncertainty of shareholder profits around the expected insurance and non-hedgeable risks embedded in the insurance cash flows. The CNHR is calculated based on an annual charge on a part of the solvency capital required to be held for these specific risks. This is structurally in-line with our understanding of the approach proposed for calculating the Risk Margin under Solvency II. The annual charge on the solvency capital held for these risks is calculated by a 0.5% post-tax charge of the projected total Required Equity each year. 2.4 Frictional Cost of Capital (CoC) The Required Equity is the part of shareholders equity needed to support the life insurance activities. Since this part of Shareholders Equity is locked in and can only be released to the shareholder over time in line with the run-off of the business, the shareholder can only benefit via the investment yield earned on the investment assets backing the required equity and therefore pays both the tax costs on this investment yield as well as any investment expenses. The Frictional Cost of Capital represents the value lost through incurring these tax and investment expenses on the Required Equity. The remaining part of Shareholder Equity, the Free Surplus, is assumed not to incur a cost of capital because it could in principle be released without constraint and therefore avoid additional tax and investment expenses.
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