Collaborative Partnerships Student Feedback Visit prompts Student feedback visits should be undertaken by the link tutor at least once per session as part of annual quality monitoring. The visit normally takes place during the spring term but the link tutor should liaise with the partner at the start of the session to identify a suitable date to conduct the visit. This proforma can be used as a prompt for the link tutor to record student feedback on DMU programmes delivered in partner institutions. It is not compulsory to use this form if you have captured the feedback via another method. Notes or the completed proforma should be emailed to the DAQ Partnerships Officer (Quality) and the APU Account Manager, copying in the partner, as well as presented to the DMU PMB (for discussion) and DMU FCPC (for note). Please see Section 2 in the Guide to Managing Collaborative Provision. To cover academic session: Partner institution: Date of meeting: Approximate number of students present: / / Programme(s): Name of link tutor: Student constitution present (e.g. mixture of levels, study mode): Update on actions following feedback from the previous student meeting To be completed BEFORE the meeting with students. It is good practice to share with students what actions were taken as a result of previous feedback meetings in order to reinforce to students that their opinions matter, are listened to and are acted upon. Collaborative Partnerships Student Feedback Visit prompts_V3.0_June17 – notes or the completed proforma should be sent to the DAQ Partnerships Officer (Quality), the APU Account Manager, copying in the partner institution, and presented to the PMB and the FCPC 1|P a g e Prompts for discussion Views to report to the Programme Board, FCPC, and teaching team The teaching on my course 1. My course is intellectually stimulating 2. Staff are approachable and enthusiastic about what they are teaching 3. Staff have made the subject interesting 4. Staff are good at explaining things 5. Staff make effective use of technology to support my learning, such as Blackboard/Moodle and A.V. equipment 6. My course has challenged me to achieve my best work. General comments: Action points: Learning opportunities 7. My course has provided me with opportunities to explore ideas or concepts in depth 8. My course has provided me with opportunities to bring information and ideas together from different topics 9. My course has provided me with opportunities to apply what I have learnt. General comments: Action points: Assessment and feedback 10. Feedback on my work is given within the agreed timescales 11. Feedback on my work has helped me clarify things I did not understand 12. The criteria used in marking have been clear in advance 13. I have received helpful comments on my work 14. Marking and assessment arrangements are fair. General comments: Action points: Collaborative Partnerships Student Feedback Visit prompts_V3.0_June17 – notes or the completed proforma should be sent to the DAQ Partnerships Officer (Quality), the APU Account Manager, copying in the partner institution, and presented to the PMB and the FCPC 2|P a g e Academic support 15. I have had sufficient advice and support with my studies 16. I have been able to contact staff for support when I needed to 17. Good advice was available when I needed to make study choices 18. I have received sufficient advice and guidance in relation to my course 19. I have been well supported in my studies by my personal tutor. General comments: Action points: Learning resources 20. The library resources (e.g. books, online services and learning spaces) have supported my learning well 21. I have been able to access coursespecific resources (e.g. equipment, facilities, software, collections) when I needed to 22. The IT resources and facilities provided have supported my learning well 23. I have access to good spaces for quiet study 24. I have access to good facilities for group work 25. It is important for me to use De Montfort University library services and resources. General comments: Action points: Personal development 26. My course encourages my personal development. General comments: Action points: Modules 27. The best thing about the modules I have studied has been…. 28. The one thing that would make the modules I have studied better is… General comments: Action points: Collaborative Partnerships Student Feedback Visit prompts_V3.0_June17 – notes or the completed proforma should be sent to the DAQ Partnerships Officer (Quality), the APU Account Manager, copying in the partner institution, and presented to the PMB and the FCPC 3|P a g e Student voice 29. I have had the right opportunities to provide feedback on my course 30. Staff value students’ views and opinions about the course 31. It is clear how students’ feedback on the course has been acted on 32. The students’ union effectively represents students’ academic interests. General comments: Action points: Learning community 33. I feel part of a community of staff and students 34. I have had the right opportunities to work with other students as part of my course 35. It is important for me to feel part of De Montfort University. General comments: Action points: Organisation and management 1. The course is well organised and is running smoothly 2. The timetable works efficiently for me 3. Any changes in the course or teaching have been communicated effectively 4. Overall, I am satisfied with the quality of the course. General comments: Action points: Collaborative Partnerships Student Feedback Visit prompts_V3.0_June17 – notes or the completed proforma should be sent to the DAQ Partnerships Officer (Quality), the APU Account Manager, copying in the partner institution, and presented to the PMB and the FCPC 4|P a g e The following are additional questions that DMU wishes to ask in order to better understand and then enhance the student experience: Study motivations: From the list of factors below, please tell us your main reasons for going into Higher Education study? a) Essential for my chosen profession b) To improve my future job prospects c) To build knowledge in an area of interest d) It was the obvious next step e) Expectation from parent(s) / guardian(s) f) To improve my salary prospects g) I didn't know what else to do / uncertain about my next steps h) To become more independent i) To experience a different way of life. Popular responses: Thinking back to your time at school or when your circumstances first began to change, did you always intend to study at Higher Education level? a) Going to university was never part of my plan b) I always planned on going to university Course expectations a) I feel I made the right choice with the course that I'm studying b) I feel I made the right choice by choosing to study a programme in partnership with De Montfort University c) Based on the information communicated before my arrival, the course is exactly what I expected d) I feel that I’m getting good value for money e) My expectations of HE study was accurate. Study patterns On average, how many hours per week do you spend on study in your free time (outside of your timetable)? a) b) c) d) e) 5 hours or less Between 6 and 10 hours Between 11 and 15 hours Between 16 and 20 hours 20 hours plus. Popular responses: General comments: Action points: Popular responses: Action points: Collaborative Partnerships Student Feedback Visit prompts_V3.0_June17 – notes or the completed proforma should be sent to the DAQ Partnerships Officer (Quality), the APU Account Manager, copying in the partner institution, and presented to the PMB and the FCPC 5|P a g e Important note: outcomes of completed forms should be reflected in annual monitoring reports and/or Programme Enhancement Plans (PEPs) which are to be completed annually by the Partner in consultation with the link tutor. Completed feedback reports should be sent to the following: Send to: Department Action DMU Partnerships Officer (Quality) DMU Account Manager The HE Coordinator and where applicable the Programme Leader DMU Department of Academic Quality DMU Academic Partnerships Unit Partner institution Programme Management Board Faculty Collaborative Provision Committee DMU DMU For monitoring/audit purposes For follow-up, where applicable For information and follow-up and to assist in preparation of the AMR/PEP For discussion For information Collaborative Partnerships Student Feedback Visit prompts_V3.0_June17 – notes or the completed proforma should be sent to the DAQ Partnerships Officer (Quality), the APU Account Manager, copying in the partner institution, and presented to the PMB and the FCPC 6|P a g e
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