Complaints received about the non function of the systems installed by Channel
Partners
S
No
Channel Partner
1
Nutech Solar
Bangalore
2
Sun Edison
Chennai
3
Moser Baer New
Delhi
Location
Madri Meharban Trust
Srinagar(J&K)
Status of systems
Gnostic center
Bijwasan New Delhi
System not
working. Channel
partner not
attending
complaint
System not
working
Govt. Polytechnic
Bikram Chowk, Jammu
Plant not for last
six months
Action taken by
Channel
Partner
The complain
was not
attended so far
The channel
partner is not
attending the
complaint
related to SMA
inverter
Requires
immediate
action
Complaints received about empanelled manufacturers
S
No
1
2
3
Complaint
received from
Waree
energies
Mumbai
CIC
Baramulla
KCP Solar
Salem
Empanelled
manufacturer
Power one
Micro Systems
Bnaglaore
S Prasanna
Trichy
Complaint regarding
Inverters supplied in
Punjab and Uttarakhand
are not working
System not working
Taken Rs.89000/-from
user. City Union Bank
sanctioned loan on 10th
May. The company is
not installing pump
Action taken by
manufacturer
Immediate action
required
Action required from
JKEDA
Action is required from
the company
Complaints received against manufacturers
S
No
1
Complaint
received from
Jain Irrigation
Jalgaon
2
Sher-e-Kashmir
University of
agriculture
Sciences,
Manufacturer
Lorentz group
REIL Jaipur
Complaint regarding
Supplied pumps are not
working properly and no
service from the
manufacturer
Batteries out of service
Action taken by
manufacturer
Matter is in court
No action so far
Chatha, Jammu
Adiurja
Aurangabad
Umesh
NairTrivandrum
3
4
5
Jayathilal D
patel Onchi,
Navsari
Solar
Semiconductor
Shobita
Electronics
Bright Solar
Ahmadabad
Supplied Low wattage
modules
Received Rs.90000/- from
Mr Nair eight months
back. However the 1kWp
systems was not installed
Paid Rs.1,50,000/through cheque. Loan
was taken by the user for
Rs.5.4Lac which was paid
to Bright solar. However
the company is not
refunding the paid amount
through cheque.
Action required
Immediate action
required
Complaints received against manufacturers supplied to SNAs through tender
S
No
1
2
3
Complaint
received from
Manufacturer
Babulal Yadav
Nangal Koju
Chomu, Jaipur
Rajasthan
Smt. Sakuntala
Devi W/o Sriram
Chaudary
Hanumangarh
Jain Irrigation
Smt Anuradha
Bishu
Hanumangarh
HBL Power
Systems
HBL Power
Systems
Complaint
regarding
Solar pump
installed at the
given address is
not working
Advance was given
for solar pump.
Neither pump was
installed nor
advance was
retuned back
Advance was given
for solar pump.
Neither pump was
installed nor
advance was
retuned back
Action taken by
manufacturer
Immediate action
required
Action from company is
required
Action from company is
required