Flushing Bank
New Account Opening – Miser BA
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Flushing Bank opened in 1929
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17 Branches
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4.3 Billion in Assets
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Miser Core – Service Bureau since 1997
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Miser Branch Automation – Implemented Q4 2011
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3 Associations on Miser
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NYS Chartered Commercial Bank as of 2/28/13
Recognition
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Flushing Bank has been named one of America’s
Most Trustworthy Companies by Forbes Magazine.
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We are 1 of 100 companies to receive this
recognition.
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We are one of only 16 banks to be named to the
list.
Flushing Bank
New Account Opening – Miser BA
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Accounts Opened in Session
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ID Scanned into BA
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Complete a customer profile sheet (not in BA)
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ChexSytem is checked online
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Implementing Qualifile on BA
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ZIP + 4 feature is used in BA
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New Account Documents are scanned to cold
storage
Profile Sheet
Start of Session
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Customer is searched
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Existing Customers
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Check for scanned ID
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Validate RCIF information
New Customers
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Scan ID to Start session
Start Scan in BA
Scanning in BA
Scanning in BA
ID Scanners
ScanShell® 800R Specification
Image sensor:Color Contact Image Sensor (CIS)
Interface: USB 2.0 (High Speed)
Scan area: A6, Maximum 4.2" x 7.0" (107mm x
178mm)
Scanner Dimensions (LxWxH): 185mm x 52mm
x 40mm
Scanning modes: Internal 36bit, outputs 24bit
true color,8bit gray scale, 1bit black & white.
Scan speed (100dpi): 7.5ms/line color, 2.5ms/line
Gray and Black & White.
Scanner Weight: 210g (7.4 ounce)
ID Scanners
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Designated drive must be mapped
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Scanners are a little sensitive
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Move them slightly and they need to be
recalibrated
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Sometimes requires multiple attempt to
get the image
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Does not scan passports
Documents
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All New Account Documents are Scanned into cold
storage (Synergy)
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Scanning is done by branches
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Scanned Documents are verified back office
Document Scanner
Documents Scanned
Personal
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Personal Signature Card
Customer Profile
Business
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Business Signature Card
Non-Personal Know your Customer
Resolution of Authority
Multiple NY State docs(filing etc)
Zip + 4
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Ensure proper postal abbreviations
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Helps to clean up RCIF address errors
Zip + 4
Zip + 4
THANK YOU
Joan Roche
[email protected]
718.512.2825