CSP Requirements easy to understand, easy on-boarding
CSP Certification Requirements
Have a customer service hotline.
Have a system in place to manage customer problems
Service platform
and has established routine troubleshooting processes.
assurance
Have a test lab for post-sales support.
Product category
Certification
engineer
(minimum
requirements)
3-Star
4-Star
5-Star
8x5
24x7
24x7
-
Yes
Yes
Yes
Yes
Yes
HCNA
HCNP
HCIE
HCNA
HCNP
HCIE
HCNA
HCNP
HCIE
9 product domains: Routing & Switching, WLAN,
Security, Transmission, Video Conferencing, Unified
Communication, Call centre, Server&Storage, Cloud
1
1
0
2
1
0
4
2
1
Networking CSP(Unify Routing & Switching, WLAN,
Security)
1
1
0
2
1
0
4
2
1
Compelling service pricing and
discounts are offered according
to CSP’s certification level.
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Page 1
Certified Service Partner (CSP) certification criteria (1)
Product Domain
Individual Product Domain Certification Criteria
3-Star
4-Star
5-Star
1 x HCNA-R&S
1 x HCNP-R&S
2 x HCNA-R&S
1 x HCNP-R&S
4 x HCNA-R&S
2 x HCNP-R&S
1 x HCIE
Wireless LAN
1 x HCNA-WLAN(*1)
1 x HCNP-WLAN
2 x HCNA-WLAN(*1)
1 x HCNP-WLAN
4 x HCNA-WLAN(*1)
2 x HCNP-WLAN
1 x HCIE-WLAN
Security
1 x HCNA-Security(*1)
1 x HCNP-Security
2 x HCNA-Security(*1)
1 x HCNP-Security
4 x HCNA-Security(*1)
2 x HCNP-Security
1 x HCIE-Security
Transmission
1 x HCNA-Transmission
1 x HCNP-Transmission
2 x HCNA-Transmission
1 x HCNP-Transmission
4 x HCNA-Transmission
2 x HCNP-Transmission
1 x HCIE-Transmission
Unified Communication
1 x HCNA-UC(*2)
1 x HCNP-UC
2 x HCNA-UC(*2)
1 x HCNP-UC
4 x HCNA-UC(*2)
2 x HCNP-UC
1 x HCIE-UC
Video Conferencing
1 x HCNA-VC
1 x HCNP-VC
2 x HCNA-VC
1 x HCNP-VC
4 x HCNA-VC
2 x HCNP-VC
1 x HCIE-VC
Routing & Switching
Call Center
1 x HCNA-CC(*3)
1 x HCNP-CC
2 x HCNA-CC(*3)
1 x HCNP-CC
4 x HCNA-CC(*3)
2 x HCNP-CC
1 x HCIE-CC
Server & Storage
1 x HCNA-Storage
1 x HCNP-Storage
2 x HCNA-Storage
1 x HCNP-Storage
4 x HCNA-Storage
2 x HCNP-Storage
1 x HCIE-Storage
Cloud
1 x HCNA-Cloud
1 x HCNP-Cloud
2 x HCNA-Cloud
1 x HCNP-Cloud
4 x HCNA-Cloud
1 x HCNP-Cloud
1 x HCIE-Cloud
HUAWEI TECHNOLOGIES CO., LTD.
Huawei Confidential
Networking CSP Certification Criteria
3-Star
1 x HCNA-WLAN/Security
1 x HCNP-R&S
4-Star
5-Star
1 x HCNA-WLAN
1 x HCNA-Security
1 x HCNP-R&S
2 x HCNA-R&S
1 x HCNA-WLAN
1 x HCNA-Security
1 x HCNP-R&S
1 x HCNP-WLAN/Security
1 x HCIE
(*1) HCNA-R&S Certificate can also apply
(*2) HCNA-CC Certificate can also apply
(*3) HCNA-UC Certificate can also apply
Page 2