Evaluation of an Established International Health Partnership Using Theory of Change A report commissioned by THET Suzanne Edwards 2016 Suzanne Edwards 2016 A report commissioned by THET i List of Abbreviations AAGBI Association of Anaesthetists of Great Britain and Ireland AAU Association of Anaesthesiologists of Uganda CME Continuing medical education DfID Department for International Development GPAS Global Partners in Anaesthesia and Surgery HCW Heath care worker LMIC Low and middle income country LTV Long-term volunteer MCQ Multiple choice question MoH Ministry of Health MoU Memorandum of understanding NGO Non-governmental organisation NHS National Health Service OAA Obstetric Anaesthetists Association SAFE Safer Anaesthesia from Education THET Tropical Health and Education Trust ToC Theory of change TTT Train the trainers USA Uganda Society of Anaesthetists UK United Kingdom WFSA World Federation of Societies of Anaesthesiologists ii Executive summary Context Health partnerships are one method aimed at increasing health systems capacity in low and middle income countries. Their complex nature makes evaluation difficult. Theory of change is one method that is used to evaluate complex interventions and is becoming more widely used in the field of health care. This report uses theory of change to evaluate an ongoing partnership between a professional association of anaesthetists in the UK with one in Uganda. Objectives The objectives were to develop a theory of change to explain what works well in a successful health partnership and why. How can an understanding of the mechanisms that underpin success in this partnership be used to evaluate and strengthen health partnerships in general? Method .A theory of change was developed from the proposal for a project to deliver training courses to anaesthetic providers in Uganda. This was compared to a theory constructed from stakeholder interviews and programme reports of the completed programme to evaluate the partnership at an organisational level, not just at the level of an individual project. Results The initial theory constructed from the programme proposal described a process in which anaesthetic providers would be using skills and knowledge obtained from attending SAFE courses to improve the clinical care of mothers and newborns. The final theory, constructed from stakeholder interviews and project reports, describes a partnership developed largely but not entirely, on Principles of Partnership, and based on a solid foundation of long standing links between individuals who have built up a high level of trust, having greater than anticipated success in achieving project goals. Conclusion Principles of partnership provide a sound basis for health partnerships but not all need to be met for a successful partnership. Factors most strongly cited as contributing to success were long standing relationships between key individuals in the partnership, which had developed a deep trust and mutual respect over time, and the strength of vision for change held by the overseas programme designer. Future areas of research should investigate the long-term sustainability of train the trainer programmes. Also, theories of change for other partnerships that rely less heavily on the input from a few individuals should be developed and tested to evaluate different types of partnerships. Recommendations include inclusion of links with informal partners to be stated on THET project proposals; better links between THET and volunteers; development of a theory of change for similar projects transferred to new contexts. iii iv Contents List of Abbreviations ............................................................................................................................... ii Executive summary ................................................................................................................................ iii Context ............................................................................................................................................... iii Objectives .......................................................................................................................................... iii Method .............................................................................................................................................. iii Results ................................................................................................................................................ iii Conclusion .......................................................................................................................................... iii Background ............................................................................................................................................. 2 Questions addressed............................................................................................................................... 3 Method ................................................................................................................................................... 4 Results ..................................................................................................................................................... 4 Discussion.............................................................................................................................................. 21 Conclusion ............................................................................................................................................. 22 Implications for further study ........................................................................................................... 22 Recommendations ............................................................................................................................ 22 Acknowledgements............................................................................................................................... 23 Conflict of interest ................................................................................................................................ 23 References ............................................................................................................................................ 24 Appendix ............................................................................................................................................... 25 1 Background The complexity of health partnerships makes their evaluation difficult. Theory of change (ToC) is an approach, which is being increasingly used in the field of international development, for both design and evaluation of complex interventions (1–3). Theory of change is a theory of how and why an intervention will lead to proposed outcomes, which is arrived at by articulation and analysis of assumptions held by program designers and stakeholders (1,2,4–6). Evaluation of health partnerships often relies on measurement of outputs in terms of number of people trained etc. rather than an assessment of the impact that training might have had. This is a problem that has been associated with tools used to evaluate change in the wider field of international development, which do not promote critical reflection but rather measure success in terms of outputs, such as the number of people trained, rather than whether the training has been effective (3). Theory of change is an approach that aims to be analytical and critical of how change occurs and the impact it has. It has been found to be a particularly useful tool in complex programs and partnerships, and in organisations that are well established (7). As yet the body of published literature on the use of theory of change in health interventions in low and middle income countries is small. A literature search for this report found four studies (1,8–10). These examples demonstrate that ToC can be used to develop new interventions as well as to adapt existing ones to new contexts or models of service delivery (9), as well as for ex-post evaluation purpose (1). Evidence from evaluation of a ToC combined with experience of implementation can provide a narrative of how an intervention worked in a particular context, which can provide details of components of interventions that can be adapted for use in different settings (9). There is no single process for developing a ToC and methods used can include workshops or interviews with stakeholders and review of relevant documents (1,11). The Aspen Institute Roundtable on Community Change published a process for developing a ToC for complex community interventions, which involves workshops with key stakeholders, working backwards from an agreed long-term outcome to determine outcomes that must be achieved in order to reach the long-term goal (12). The links between actions and outcomes are displayed in a ‘pathway of change’, or a ToC map, and the theory is explained in a narrative summary. The terminology and the format of the ToC map used in this report are those developed by the Aspen Institute. Terminology is described in table 2. The process begins with determining the long term outcomes that the stakeholders want to achieve and mapping backwards from there, determining what pre-conditions, or outcomes, must be met at each stage in order for subsequent outcomes to be met. At each stage interventions that are needed to bring about change are identified. Indicators are described to objectively determine if each outcome has been met. The aim is to articulate a causal pathway leading from the inputs to the outcomes. Evidence, which may be from literature or experience, supports the rationale for each link in the pathway and frames the assumptions that are made as to how change is going to happen. The different levels of a ToC are illustrated in figure 1. The aim of this work was to develop an organisational level theory of change for an established, high quality health partnership as an aid to: evaluate implementation; understand the mechanisms of change and the context of international health partnerships; as a tool for planning future projects and partnerships. The criteria for judging the quality of the partnership were the Principles of Partnership advocated by THET (13), they are listed in appendix 1. These principles are themselves underpinned by various assumptions, which are to be investigated in this study. 2 Figure 1. Theory of change stages Ceiling of accountability Interventions Preconditions/ early outcomes Preconditions/ intermediate outcomes Long-term outcome Ultimate outcome The partnership between the Association of Anaesthetists of Great Britain and Ireland (AAGBI) and the Association of Anaesthetists of Uganda (AAU), which was formerly known as the Ugandan Society of Anaesthetists, was started in 2006. Since then it has implemented several projects in Uganda, which have received funding from THET, and the partnership is ongoing. The main project analysed in this report ran for two years between 2012 and 2014. The project provided training courses on obstetric anaesthesia for anaesthetic practitioners in Uganda and its goal was to deliver training to all providers of anaesthesia in Uganda over a period of two years. One approach that has been put forward for classifying health partnerships is to group them according to: their intended impact (whether at individual or organisational level); approach to health systems strengthening (training and education alone or coupled with infrastructure development; specialist or generic skills and knowledge); and relationships (equal or unequal)(14). Using this typology the project between AAGBI and AAU would be categorised as having an impact at the individual level, with infrastructure development and specialist health care as its approach, with equal scope of influence between partners. This classification could potentially be useful both for design and evaluation of international health partnerships if it could be shown that similar theories of change operate within each category. Questions addressed The questions to be addressed are: What works in this partnership and why? This is to be answered through the development of a theory of change that answers the following questions: What causal mechanisms are believed to link the inputs and outputs of the partnership between the AAGBI and the AAU? What assumptions underpin these causal mechanisms? What evidence is there to test these assumptions? In regards to the SAFE obstetric anaesthesia project: how did the actual implementation and outcomes of the programme compare to those put forward in the initial proposal? 3 What can be learned from this partnership to strengthen other health partnerships? Method The approach used to develop the theory of change used a process developed and described by Van Belle et al in which they used available documents, interviews with stakeholders and evidence from similar interventions to inform the construction of an initial and a revised theory of change(1). In this study the initial programme proposal for a project to provide training in obstetric anaesthesia in the form of SAFE courses for all providers of anaesthesia in Uganda was examined for proposed inputs, outputs, causal links between them and assumptions that underlie them to develop the initial programme theory. For the revised theory, data came from interviews with stakeholders, project reports and a focus group with participants from the funding body (THET), and the theory was more at the organisational level rather than being restricted to the programme level. Interviewees were selected to include programme designers and implementers from the UK and the overseas partners and a range of staff from the funding body. Semi- structured interviews were conducted either face to face, by Skype or telephone. In total five AAGBI members who included programme designers and implementers, two AAU members who are both designer and implementers and three THET employees involved with volunteer engagement, programme management and evaluations, were interviewed. Of the 12 people invited to participate one declined and one did not respond to invitations. All participants gave verbal informed consent. Interviews were recorded and transcribed. A topic guide was used for the interviews that aimed to draw out information on the inputs provided by each participant; their interactions and relationships with other stakeholders; goals of the partnership; changes that need to happen to reach the goals; what makes the partnership successful; the main challenges in bringing about change; impact of the partnership and unanticipated outcomes. Assumptions were identified and the literature was searched to see if there was any evidence to frame them against existing theory and articulate a rationale for how change would occur. The focus group examined assumptions around the Principles of Partnership and THET’s engagement with different stakeholders involved with partnerships. Data were analysed using a framework approach in which data are organised into main themes and emergent categories (15). Category codes were developed from the themes and used to code the data. Coded extracts were put into a Microsoft Excel spreadsheet where they could be arranged according to codes. Results The themes that emerged from the stakeholder interviews, which were subsequently used to code the data, and how they are linked to the refined theory of change are shown in Table 1. 4 The initial theory of change narrative for SAFE obstetric project developed from the funding proposal: After several years of links between anaesthetists from AAGBI and anaesthetists in Uganda the project was set up between AAGBI and USA to provide training in obstetric anaesthesia for all anaesthetic providers in Uganda. In Uganda the majority of anaesthesia is provided by nonphysician anaesthetic officers who, prior to the introduction of the SAFE courses, may not have had Table 1. Coding strategy Themes Involvement with partnership Sub-themes Link to theory Existing links: Long-term relationships, individuals, trust, mutual respect Links with other organisations Confidence to engage with UK partner Role of the partnership Responding to Ugandans Advocacy for anaesthesia Building on achievements Development of the profession Accelerating development Personal/individual factors: Close personal links and interactions; linking with the right people; personalities; strong leadership; friendship; ease/ comfort at communicating Formal/ group factors: Long-term volunteers; passing on the baton/ responsibility for continuity & perpetuating gains; equality between partners; mentoring; advocacy; improving links between Ugandan cadres & anaesthetists; dissemination of skills and knowledge beyond Uganda Relationships Long-term changes needed Development of individuals: More doctors; professional development,; career progression Development of profession: Development of professional status Development of infrastructure: Links to/ input from other organisations; government input; funding; embed training in curriculum Main challenges UK limited: Lack of UK personnel in Uganda Uganda limited: Organisational difficulties for courses in local context; unpredictability of working in Uganda; delayed communications; getting government input; finance; lack of infrastructure 1 Recruitment of suitable, experienced volunteers; collaboration to avoid duplication of activities The programme is owned by the overseas partner and the UK partner supports and enables the goals to be reached sooner than if they were working alone Linking with the key people with the contacts and ability to implement change A pool of long-term volunteers committed to international development is able to adapt support and training to local context. Fostering a sense of responsibility in recipients of training creates sustainability. Training of anaesthetic officers provides a ‘stop gap’ until enough physician anaesthetists can be trained to provide anaesthesia in all areas of Uganda1 Government input is needed to provide finance to embed SAFE course into the curriculum so that is can become sustainable and independent of UK partner Isabeau Walker notes that “‘Task-sharing’ between physician and non-physician anaesthetists is required to provide anaesthesia in all areas of Uganda.” (Comment added after report was finalised.) 5 any refresher training since they qualified. In the rural areas anaesthetic officers are usually the sole providers of anaesthesia, with most of the physician anaesthetists, who are relatively few in number, being located in the urban areas. A large part of the workload of anaesthetic officers is obstetric anaesthesia. Uganda has a high maternal mortality rate. There is a need for more, better trained obstetric anaesthesia providers in Uganda. The long-term goal of the project was to increase the clinical capacity of the whole Ugandan anaesthesia workforce. The project aimed to achieve this by providing training for Ugandan physician anaesthetists to become trainers capable of delivering short courses, SAFE courses in obstetric anaesthesia, to all providers of anaesthesia in Uganda over a two year period. This was based on several assumptions: that anaesthetists would be able to attend the courses; the courses would train anaesthetic providers to a high standard of obstetric anaesthesia, skills and knowledge would be retained and workers would change their practice; appropriate resources would be available; the trainers and those trained would stay in anaesthesia in Uganda. Some of these assumptions were justified by evidence from courses of a similar length that had been delivered in a different context. The last one by trainees being engaged in their posts for the next two years. The theory was that providing training to anaesthetic providers would improve their skills and knowledge, hence the anaesthetic care provided to mothers. Assumptions were as follows: A. B. C. D. E. F. G. H. Ugandan workers can be released from work for training Statistically significant change in knowledge score equates to a relevant effect size Trainees retain skills & knowledge Trainees stay in post Resources are provided to implement improved skills and knowledge Workers change their practice Trainers retain their skills and knowledge Trainers stay in post Interventions needed were the following: 1. 2. 3. 4. 5. AAGBI and USA members collaborate to design programme AAGBI raise awareness among members to recruit volunteers Ugandan partner raises awareness to recruit trainees Ugandan partner arranges release of course delegates Training of Ugandan trainers The initial theory of change map is illustrated in figure 2. 6 Table 2. Terms used in Theory of change (adapted from De Silva 2014) Terminology Impact (ultimate goal) Long-term goal Precondition (outcomes) Ceiling of accountability Indicator Intervention Assumption Rationale Definition The real-world change you are trying to effect. The final outcome a programme is able to change on its own. An outcome on the pathway to achieving the long-term goal. Intended results of the interventions. The level at which you stop using indicators to measure whether outcomes have been achieved and therefore stop accepting responsibility for achieving those outcomes. It is often drawn between the long-term and ultimate goals. Things that can be measured to determine whether outcomes have been met. An activity that is needed to bring about change. A dotted arrow is used to show when an intervention is needed to move from one outcome to the next. A solid arrow is used when one outcome logically leads to the next without the need for any intervention. An external condition beyond the project that must exist for the outcome to be achieved. Key beliefs that underlie why one outcome is an outcome for the next and why you must do certain activities to produce the desired outcome. Can be based on evidence or experience. 7 Example Safe and effective anaesthesia in the whole country. Better skilled, more knowledgeable anaesthetic workforce. Trained trainers. The ultimate goal is to increase the clinical capacity of the whole anaesthetic workforce but the partnership does not accept responsibility for achieving this on its own. Number of delegates completing a course Awareness programme to recruit volunteers. Training of trainers is a sustainable model. Health care workers must feel valued in order to improve their work performance. Figure 2. Initial theory of change map Ultimate outcome: Increased clinical capacity for the whole of the Ugandan anaesthetic workforce Ceiling of accountability Anaesthetic officers deliver improved anaesthetic care of mothers undergoing caesarean sections Improved care of mothers undergoing anaesthesia for other conditions F Anaesthetic workforce trained to a high standard in obstetric care (have increased skills & knowledge) B A Ugandan course 3 E D C 1 Improved resuscitation and early care of the newborn Improved critical care of mothers E G H SAFE courses delivered A participants recruited A 1 4 Trained Ugandan trainers Courses piloted 1 1 4 5 UK volunteers recruited Courses designed Ugandan trainers recruited 1 2 Links between partnership and THET 1 Partnership set up between AAGBI and AAU AAGBI 3 Partnership with additional partners OAA, WFSA, Lifebox USA 1 1 Key Domino effect Assumption Organisation Intervention needed Intervention Outcome 8 The refined theory of change narrative: The partnership received funding from THET and it was considered to be based on the Principles of Partnership. A long standing relationship between AAGBI and AAU built on trust and mutual respect between key individuals provides confidence for collaboration: “We have many, many collaborations, I have so many young people. You tell them that, ‘You know we are going to work with such and such group of people’, and they are doubting you, yet you tell them ‘We are going to work on this with such and such people, let’s go and meet X and Y [AAGBI members] in Masaka ‘, everybody’s happy to meet them. They trust them. They know that they are not going to use them. They will come and do everything with all their heart. It is very, very important to build a relationship. If you don’t do it you are wasting time.” (AAU designer) The fact that the inputs from the UK partner are led by what the Ugandans want gives ownership to the overseas partner and they participate with enthusiasm: “What I would like to encourage is we continue with the collaboration and the communication, and I like it, but most of the time when something needs to be done the local faculty are consulted, which is a very good thing, so when that is done, which I encourage to continue, because the people on the ground feel they own it and their interests are being considered, so it is one thing that I encourage to be continued, because it matters a lot, otherwise if they don’t do that, or it stops happening, the local can easily withdraw because they’ll think, after all, it’s not us.”(AAU implementer) The importance of the interventions being Ugandan led were recognised by both partners: “A lot of it’s responding to what X [Ugandan designer] would like us to do” (AAGBI designer) “…we have tended to try and work as … all the time trying to work as much as possible as to what X [person named] wants us to do, and if he says: ‘That’s not what we want to do’, then with them we don’t. It’s not that we don’t come with new things to the table. It generally does seem to be that we come with a suggestion and X says: ’Yes, that will work’, or ‘that’s a good idea’, and is X the one who is driving the change? Certainly enabling it, certainly the driver for the initial project: we need more doctors. That was very much X’s vision.”(AAGBI designer) “…a lot of this has been driven by the AAGBI but they have … made absolutely sure at every step that it’s sort of owned and led by anaesthetists on the ground, so anaesthesiologists on the Ugandan side.” (AAGBI volunteer) A strong leader in Uganda, who has a strong vision for change, and who is highly respected by Ugandan staff is able to garner support for participation of anaesthetists in the programmes and arrange their release from work for attendance on courses. 9 “I think the beauty of this partnership is we’re very lucky to have someone like X who has a strong vision for his own country” (AAGBI volunteer) “…we have our thoughts but we are mainly guided by what he requires and what he thinks is a step forward and he sort of comes up with it and we, you know, or we come up with proposals such as SAFE and then he agrees, so it’s sort of a partnership, and I believe strongly it’s because he’s got such strong leadership and such good partnership with AAGBI.” (AAGBI volunteer) Links with other organisations connected to Uganda enable sharing of inputs while avoiding duplication activities in anaesthesia. of “…we’ve been able to collaborate with also Lifebox project, and we’ve got many pulse oximeters all around Uganda. We’ve been able to train the clinic officers to use the pulse oximeters in collaboration with AAGBI faculty.” (AAU implementer) “I think it’s also about linking with other players in the field, so we are aware that in Uganda there are many other organisations that are working in Uganda and we’ve always been very careful to link up to them so that we all work together so that we don’t, we don’t overlap… each organisation has had something different to offer. The success of anaesthesia in Uganda is not just the AAGBI.”(AAGBI designer) Other organisations also provided a pool of long-term, highly motivated volunteers with an understanding of how the system works in Uganda. “…the teachers you get from these long-term volunteers are very good because they already know what it’s like, what the resources are, you’re not trying to get UK people who have never faced this before, and these teachers also, they are in Uganda for a reason, they are enthusiastic and individuals who feel strongly about the developing world, so you get a group of really enthusiastic volunteers to teach, who probably might have their own ideas on how the course could develop because of what they’ve seen and experienced, and also, more importantly they understand the culture of the people after having been there for a while and make less faux pas.” (AAGBI volunteer) Face to face meetings of anaesthetic officers and physician anaesthetists during courses have highlighted difficulties faced by the officers and their lack of support and supervision, which has resulted in better understanding by the physicians together with a willingness to do something to improve the situation. “…we didn’t realise that there was such a disconnect between the anaesthesiologists - the doctors , and the anaesthetic officers, and so for the SAFE course they were suddenly sitting in the same room together, because it is all small group teaching, the anaesthesiologists are hearing what it’s like to work in a rural hospital. The anaesthesiologists never go to those hospitals, and whereas they used to be very dismissive of problems faced by the anaesthetic officers saying ‘they don’t do this, they don’t do that’, suddenly understand what 10 it’s like, so they then end up as better advocates for anaesthesia in their country,”(AAGBI designer) Interest shown in the work of the anaesthetic officers by AAGBI members and Ugandan physician anaesthetists has increased motivation of the anaesthetic officers. This is supported by literature identified in a review of interventions to manage health care worker performance in LMICs, which also identified a feeling of obligation to change as being important(16). One of the volunteers identified this as an important aspect of their role in Uganda: “…for those anaesthetic providers to know that people outside of their immediate hospitals take a great interest in what they do and have a huge amount of respect for what they do and I think that’s almost as important as the main skill we teach.”(AAGBI volunteer) Support received by Ugandan anaesthetists from AAGBI for training has created a sense of responsibility to perpetuate training and improve anaesthesia in Uganda. “…because they started with the SAFE course they are already willing to go and participate in that because it was started when they were still residents, so no matter if it was AAGBI they still keep on doing it regardless of the organisation that is continuing it, so it is something that is good, it puts them into the spirit of helping the people who are in far to reach areas.” (AAU implementer) “Only when they met these people they see how difficult their lives are, they see how they yearn for the knowledge and all that, which is kind of something that is eye opening to everyone, and then people take it on, they feel like, you know, I think I want to go next year, I want to help these people, I want to come again next year. So that’s why we involve residents so much, which helps the residents also to see anaesthesia and all that work they see in their training, anaesthesia is so much bigger than what they are looking at….the whole trick is basically involving people, it is basically showing people that this is necessary, you know, it is part of your responsibility.” (AAU designer) This has resulted in physician anaesthetists remaining in the country, also a few moving away from the main urban areas to support anaesthesia in less developed areas. There are some, there’s one in Mbale, …there’s an anaesthetic doctor in Gulu, so they are spreading around the country.” (AAGBI designer) Training of a critical number of trainers has resulted in the running of SAFE courses being largely taken over by the Ugandans and becoming embedded in the training schools’ curriculum. There are now a greater number of physician anaesthetists in Uganda as a result of AAGBI fellowships. “…about six years ago there were about eleven anaesthetists, physician anaesthetists in Uganda with about three or four residents. At the moment as I speak there are about forty residents and coming close to forty-five specialists.” (AAU implementer) 11 Raised status of anaesthesia in Uganda, which has been brought about by the creation of a professional association and development of anaesthesia as a speciality, along with involvement of individuals in international conferences is attracting more doctors into anaesthesia: “…they’ve now moved from the Ugandan Society of Anaesthesia to the Association of Anaesthesiologists of Uganda. For us that’s an amazing end point because they now have an association…the whole status of anaesthesia has changed…they had their first scientific meeting two weeks ago...it was led by Ugandan anaesthetists, they had the Kenyan anaesthetists coming to support, they had some anaesthetists from Swaziland, somebody from Tanzania, so it’s a thriving anaesthesia, medical society. It’s extraordinary actually. It changed.” (AAGBI designer) “…because we’ve been having foreign faculty coming in, not just financially, but even AAGBI has been able to bring in people and showing people there are other people who care, the numbers of people coming in to train for anaesthesia has greatly improved and increased.” (AAU implementer) Improved expertise in teaching and training as a result of delivering SAFE courses has enabled Ugandan anaesthetists to assist in dissemination of gains to other countries in Africa. “…the Kenyan Society are very, very keen to develop the obstetric course throughout Kenya, so the Ugandans are going to go to Kenya to help set up those courses, and we’ll go as well, but it’s essentially the Ugandans who are now the experts,…the SAFE course is spreading elsewhere. In a way, we knew it had the potential to do that. Did we set out to do that? No, I think we’ve been overwhelmed by the success of the partnership, just how good the anaesthetic doctors are in Uganda, they are quite astonishing.” (AAGBI designer) Experience of teaching and managing people on SAFE courses has given AAGBI volunteers skills and qualities that are desirable when they return to work in the UK. “Education is one thing that they’ve [AAGBI] funded fairly well because they know of the benefit that it can have to the Ugandans but also benefits to its sort of members, back here people like me, people who will get a lot out of it and go on to be better anaesthetists, better consultants in the UK. I guess that’s possibly why they’ve done that instead of handing over a whole lot of cash and saying why don’t you get yourself an oxygen supply, or whatever it is.”(AAGBI volunteer) Links to governmental organisations are leading the way for the work of the partnership to become sustainable in the long-term: “…he [AAU designer] now has a group of doctors who will be saying ‘We need this, we have to have that’, and I think for us that is something we could help with as well through links really, I’d quite like to link to the DfID in-country office in order to be able to speak to the Ministry of Health,” (AAGBI designer) 12 The refined theory of change map is illustrated in figure 32. 2 Isabeau Walker notes “The aim of the SAFE course is to provide high-quality continuing medical education (CME) for trained AOs, rather than to shorten their training. The SAFE course will not increase the number of anaesthetic doctors per se; probably better to say increased number of skilled healthcare workers providing anaesthetic care in Uganda.” (Comment added after report was finalised.) 13 Figure 3. Refined ToC map Ceiling of accountability 7 1 2 1 1 2 1 6 1 3 1 2 1 5 1 1 2 1 4 Key Domino effect Intervention needed Assumption Intervention 14 Organisation Outcome Assumptions that underpin this theory were identified as follows: A. B. C. D. E. F. G. H. I. J. Principles of Partnership provide a sound basis for health partnerships AAGBI has something to offer AAU Lack of funding is limiting factor for training in anaesthesia in Uganda Fellows will stay in post/country Ugandan Ministry of Health will take on responsibility to fund training Training of trainers is a sustainable model UK teaching & training methods are transferrable to Ugandan context A three day course is sufficient to make an impact on anaesthesia Change is caused by a small number of individuals Health care workers need prospects of career progression to be motivated to perform their roles effectively Interventions are listed below: 1. DfID provides budget for THET 2. AAGBI communicates with THET to apply for grant, THET gives advice and guidance on partnerships 3. AAGBI recruits volunteers, volunteers apply for posts 4. NHS enables opportunities for volunteers, volunteers return and work for NHS 5. LTVs work for other organisations 6. AAGBI makes contact with LTVs working with other organisations 7. Key individuals AAGBI and AAU form partnership 8. Funding for fellowships 9. Human and material resource provided to train trainers 10. Trainers run SAFE courses 11. AAU arranges with MoH to embed SAFE courses in anaesthetic officers’ training colleges 12. AAGBI makes contact with DfID in order to link to MoH in Uganda The assumption that Principles of Partnership provide a sound basis for partnerships was explored in a focus group with participants from THET. They described a process of assimilation of anecdotal evidence, information from case studies and institutional memory from people involved in the health partnership sector to arrive at the current Principles of Partnership and hallmarks of good practice. These are a set of guiding principles for those involved in setting up health partnerships (see Appendix 1 for a list of the Principles of Partnership). The first of the principles is ‘Strategic’, which states “Health partnerships have a shared vision, have long-term aims and measurable plans for achieving them and work within a jointly-agreed framework of priorities and direction”(13). The partnership between AAGBI and AAU fulfils these aspects, however some more detailed aspects, such as having a Memorandum of Understanding (MoU), do not seem to have been a contributing factor to its earlier success: “…after all these years, and it is quite a long time, we’ve only just got around to signing an MoU… I think it’s important we do it, but have we not achieved because we haven’t done it? No. But I think it’s probably as much to do with the individuals involved, that there was always a sort of respectful understanding on both sides, that we would work in a collaborative way, that we’d respond to need, you know, and all those sorts of things, but for the organisations, yes probably, as time goes on it is important to get it organised and get it done, but particularly as individuals involved then move on, the organisations need some sort of finality. I guess it’s important.” (AAGBI designer) 15 “…that’s how things come up, you’re just having tea, and then you discuss ‘oh, how can we go about this?’ People throw ideas here and there and somehow an idea comes up and then you refine it and it comes to pass.” (AAU designer) “Well to be honest with you, many of these things, I’m just honest, there’s nothing that we sat there and really set goals and said we must do a, b, c, d, but sometimes, like SAFE course we started with one course – OBGY, half courses got over hundred people, and within a short time we had actually cleared almost everybody in the country had done the course. I didn’t expect that that was going to happen, but when people start, then a lot of energy comes in, a lot of enthusiasm comes in.” (AAU designer) “Allow things to grow over time, don’t have ambitious plans and say ‘I will do this, I will do this’. And, you know, …there are so many problems if you set yourself goals, many times so many goals are going to be unrealistic, yet if you have a very strong relationship many goals are going to be achieved even without you setting them – we’ve seen it happen. It’s very important.” (AAU designer) The above quotes illustrate the evolving nature of the partnership and the need for flexibility, which is one of the Principles of Partnership The principle that partnerships should be ‘Harmonised and Aligned’ is strongly demonstrated in this partnership by the close collaboration with other organisations working in the same area to maximise effectiveness: “…the thing is, you know, somehow all these people are the same people…it has been basically something that has been passed on from one group to another” (AAU designer) The ‘Effective and Sustainable’ principle assumes that a train the trainers model promotes sustainability in a project. This was assumed to some extent by all parties: “…our hope is that once we have that pool of local instructors we know they’ll reduce their reliance on UK volunteers” (AAGBI volunteer) “…the difficulty we have I suppose in kind of showing that a training of trainers approach clearly leads to sustainability …that does partly reflects the difficulty we have in collecting data, and that’s kind of implicit in a way in this training of trainers, …the idea is that people who are trained as trainers will then be able to go off and either, well, sometimes, who knows, they’ll be able to go off and more or less independently - they may need resources, they may need support - they will take the initiative and run courses as appropriate and actually, if they don’t report back to the people who trained them, or the project, arguably that’s a good thing, that’s a sign of kind of independence and that the thing is embedded.” (THET staff) The above assumption is supported from comments from Ugandan trainers: “…ever since we started the partnership with the AAGBI and the SAFE courses many of our residents have managed training and also being involved in teaching and all that, and with that initiation of that, and most of them are 16 working with self-initiative, participating in all these things no matter where they go.” (AAU trainer) A study showed that 67% of trainers trained under a train the trainers model went on to become trainers, with attrition rates increasing as the number of courses trainers went on to teach increased, the number teaching 4 or more courses fell to 34% (17). This was similar to the figures provided by an evaluation of TTT programmes in different contexts, which reported 50% to 70% going on to become trainers (18). The AAGBI – AAU partnership has been successful in training effective trainers but sustainability in terms of financial and other resources is less clear: “ I think when things are left to them, when they are so lacking in resources I think it all takes a lot longer than having external courses.” (AAGBI volunteer) “…the local facilitator have now taught on so many courses with myself and I believe in their ability to do so, it’s just now finding infrastructure to make that sustainable.” (AAGBI volunteer) TTT is recognised as needing more than just educational input to promote sustainability in a programme: “We had one grant that trained trainers and they didn’t get commitment from the overseas management that they would actually then support the training and now they’ve delivered all this trainer training, delivered a number of training courses, the partnership has also delivered a number of training courses and now the hospital has kind of gone: well you trained everyone, so we’ve got no need to continue this and they are not willing to support those trained trainers to then continue to deliver training.” (THET staff) The literature has documented that an advantage of using a train the trainer approach is having local trainers who are better able to adapt training methods and materials to suit the local context (17). This was also reported in this study: “…the Ugandan anaesthesiologists have been really, really involved then at delivering that and being involved in tweaking the course where they think it’s more relevant to what they actually do on the ground and so on,” (AAGBI volunteer) There is relatively little contact between THET and the overseas partners and there seems to be an assumption that UK and overseas partner are communicating effectively, but this may not always be the case: “Oh yes, for us we have benefitted. I don’t know, I have not cross examined AAGBI, but we’ve benefitted… I guess all those encounters that we’ve had we’ve gained a lot, but actually it could be, it would be very interesting to hear from many people from AAGBI. Probably they have also gained a lot, so that’s why I’m like, either way everybody gains.” (AAU designer) On discussion with THET on the equality of relationships between partners and them being respectful and reciprocal it emerged that this is not always the case between partners, with some grant applicants assuming any intervention is better than none: 17 “… we’ve got a product and they’re bound to want it. And I always just…no, they’re not bound to want it, you know, so I guess it’s an assumption that as the UK partner, or even perhaps potentially us that as the partnership, and it is the big hospital, the district hospital, the regional referral hospital has kind of got this product that worked, and all the kind of small clinics around it will naturally want it without actually having had the conversations with them to see if that’s the case.”(THET staff) This was echoed by one of the Ugandans interviewed when asked about the balance of influence between the partners: “…they’ve [AAGBI] got to have something to offer, I don’t really see anything that serious, as long as somebody doesn’t order you around and say you do a ,b, c, d there is no problem. As long as you sit all around table and you agree that, you know, probably our next move should be a, b, c, d, then everybody respects it and probably that has been the clue” (AAU designer) The Ugandan partners reported gaining a lot from the partnership with AAGBI and felt that the partnership was equal: “…the skill set is one of the most important things, and then also trying to mentor. Mentorship is another thing. So apart from the financial benefit it is also mentorship of the local young faculty around here.” (AAU implementer) “I’ve been working with some people in terms of my academic growth locally, but with having them giving some input and advising me on a, b, c, d and OK what to do, and even in terms of research and collaboration, not just looking at things that are like SAFE course but even if, like for example I wanted to do some research, collaborative research, that is one other thing that I’m trying to look at,” (AAU implementer) The assumption that lack of funding is the limiting factor for training in anaesthesia in Uganda was held by interviewees who described the situation in Uganda where doctors who want to become anaesthetists have to pay for their training in contrast to those that enter other specialisms. When asked about what made the partnership so successful one Ugandan thought it was the financial input: “The truth is that most of the residents actually depend on that[financial] support, which keeps them going so they concentrate on their books knowing there is something coming from AAGBI,” (AAU implementer)3 Although finance was mentioned as necessary by all interviewees this was not seen as the main cause of success by most interviewees: 3 Isabeau Walker notes “This is referring to the AAGBI Fellowship programme whereby we pay an annual stipend to support physicians to train in anaesthesia. [AAGBI] do not pay per diems to anyone attending the SAFE courses.” (Comment added after report was finalised.) 18 “… it’s not money dependant it’s dependant on the enthusiasm and the motivation of individual people and while that’s there I think that will continue.”(AAGBI volunteer) “The best thing that has happened to us is probably nobody is interested in the money, they are interested in what are we going to do and what are we going to achieve? And I think that money does not appear anywhere because we don’t have any issues. All we have to do is, can we see all the ideas are linked up together? OK? That’s what is important. Once you see that, the issue of money, all those people trying to say how much are we getting and all that, and I’m clearly saying to you, and everybody knows it clear, and we’ve even told the anaesthetic officers, when we take them out for training we shall never, not even ever, even if there had been money available, for us as the AAU we are saying we are not going to pay anybody.” (AAU designer) Loss of trained staff, either to other countries or to other parts of the workforce is a well-recognised problem in LMICs (19,20). The risk of fellows leaving the country was recognised by the AAGBI but for the programme to work there would have been the assumption that the majority would stay. “A few have gone to Kenya, one went back to Sudan, because that is where they were based, we were worried that people would disappear and that they would leave the country, but they’ve all stayed locally.” (AAGBI designer) A literature review on staff attraction and retention in LMICs identified a positive correlation between staff retention and opportunities for professional development (19), many of the comments from the interviewees seem to support this. Several of the assumptions underlying this ToC such as UK teaching & training methods being transferrable to Ugandan context; health care workers needing prospects of career progression to be motivated to perform their roles effectively are supported in the literature (16). Many of the factors identified as motivating health care workers in that realist review echo those that emerged from this study, mainly greater awareness of local problems empowering people to make changes; a sense of belonging and respect; witnessing success and feeling a sense of obligation to change. Anaesthesia is highly dependent on provision by anaesthetic officers in Uganda due to the small number of anaesthetic physicians. They are often the sole providers of anaesthesia in rural areas and may not have received any training since they completed their training. “…all of these workers, sometimes they’re not paid for months on end, and they end up having to have different businesses and different projects so they don’t care enough. So I think being able to come in and say: ‘you guys are doing a fantastic job and we really, really recognise that and we know how difficult it is for you and you’re doing an amazing job’, it is a very powerful outcome and something I didn’t really think too much about before I was there.” (AAGBI volunteer) Research in has shown that appreciation by colleagues, managers and the community and opportunities for professional training are motivating factors for skilled health workers in LMICs (19). Motivation has been reported as an important factor in addition to improved knowledge and skills in implementing change in the performance of health care workers (16). This is also apparent from this study. 19 Another assumption was that a three day course would be sufficient to make an impact on anaesthesia. This seems to be supported from feedback from interviewees, although the difficulty is assessing skills is acknowledged and the fact that continuing education is needed: “…you find out they [anaesthetic officers] haven’t had CMEs [continuing medical education] in like seven years, from the time they graduated, so with the start of the SAFE course and all that, that’s helped us improve on their knowledge and also improvement on their skills, though the skills part, the clinical part is difficult to measure since we are not always there with them at work, but if we do like – if you involve yourself in conversations regarding things that we’ve been teaching the knowledge base is much better.” (AAU implementer) “well a few of them have come over to present things at meetings in the UK as a result of it, a huge benefit to their professional development, and then the anaesthetic officers, the nurse anaesthetists I think benefit a lot from the knowledge they learn, if you look at the skills they get out of it, and then you look at the feedback weeks or months later about how much they’ve got out of coming to a course like that it’s huge” (AAGBI volunteer) “I saw the outputs from this because I went back to these hospitals after to work,” (AAGBI volunteer) “one would hope that delegates being trained benefit because I think it’s important to remember that actually this is just a short course, 4 day courses need continuing to help them in their training,” (AAGBI volunteer) The long term sustainability of the successes of this partnership relies on the assumption that the Ugandan Ministry of Health will take on responsibility to fund SAFE courses: “…we are not saying that these courses will be there always followed by AAGBI, for example SAFE obstetrics, we think that is out of AAGBI sponsorship but we’ve been given, we’ve been armed with responsibility now to move it on. And what we’ve decided to do, that the easiest way of doing it is we are going to take it to the anaesthetic officers’ schools.” (AAU designer) There is an assumption that change is caused by a small number of individuals. The stakeholder interviews give a strong sense that success has been due to a few key individuals in this partnership. “Without those 3 individual people I think a lot of this wouldn’t have ever happened and that continues to be the case although now there are additional people such as myself…”(AAGBI volunteer) The fact that relatively few people from the UK are overseas at any one time was cited as one of the challenges faced by the partnership, but in spite of this the partnership has been successful. The initial ToC explained how the project to provide SAFE courses to the anaesthetic workforce would improve the outcomes for mothers undergoing anaesthesia and their newborns. The refined ToC explained the pathways to success for the project but also the pathways that underpin the partnership as a whole. The data from the stakeholder interviews added the role that motivation of health care workers plays in retention and recruitment of staff in anaesthesia; the importance of the 20 development of a professional association to raise the status of anaesthesia to a specialism within medicine, which attracted more people to train as anaesthetists; the importance of a strong, trusting relationship between partners to implement changes. Discussion A real strength of this study was that participants from the health partnership have been involved for many years, some from the outset and are still currently involved, which gave good insight to the origins and the development of the partnership over time. The stakeholder interviews gave a lot of detailed information, however, individual interviews rather than group sessions for participants missed opportunities for shared ideas and discussion of opinions. Another limitation was the small number of people interviewed from the Ugandan side of the partnership. Some of the data have provided evidence that TTT is effective in educational terms, but that education alone is not enough to make it a sustainable model. There is little published literature in this area and length of follow up is about 3 years (17), so long term investigation is needed. Problems highlighted include burn-out, toll of extra duties and dilution of training (17,18). Many of the themes that have emerged from this study are consistent with those identified in a realist review of human resource management interventions in LMICs, for example motivation, recognition, professional development (16). Use of ToC is becoming more widespread in planning and implementing complex health interventions (9,10,21)and these examples are a good illustration of the potential for this tool to be used more widely by health partnerships. For the AAGBI and AAU it could be particularly valuable before disseminating SAFE courses to different contexts, such as different countries in Africa, either in partnership with each other or with other partners. This could be important due to the different links between key participants: “For me, we’ve had such strong links with Uganda I kind of think we should move on into developing, help support anaesthesia in additional hospitals, embed what we have got already rather than thinking we can start somewhere else because, actually we don’t have those personal links.” (AAGBI designer) What comes across very strongly in this case study of a health partnership is the importance of a few key players. Is this a problem or a model for a successful partnership? A very pertinent quote from one volunteer maybe has the key to this: “I think my main sort of take home message personally from it is how powerful a personal link can be … It’ just the fact you can get so much out of people, out of projects if you have basically strong personal relationships and links that have been, sort of, maybe built over years, but they are the key to getting things done, and I think that’s probably the case in a lot of projects running in particularly countries of low resource settings like, or lower resource settings like Uganda where it’s much more reliant on individuals than it is on the system because the system isn’t particularly strong.” (AAGBI volunteer) THET’s Principles of Partnership advocate a wide range of stakeholders and multidisciplinary involvement as it is recognised that health worker movement and overreliance on individuals are 21 risks to long-term sustainability. This may not always be necessary as shown by this partnership. However, this study has only looked at one partnership, and although highly successful, it may not be typical in its reliance on a few key individuals. This is an area that would benefit from further research, for example, developing ToCs for a range of different health partnerships, which includes those with a wider range of stakeholders and disciplines. This could help determine whether those with multidisciplinary stakeholders have a larger group of key players, or whether change is still in fact largely dependent on a few individuals who manage to get things done: as one project designer said “...just be a bit canny and wise and just learn who are the influential people, and who are going to take the rest of the team with them.” (AAGBI project designer). Themes that emerged from the interviews that were not evident in the initial programme proposal were the pool of long-term volunteers that move from one project and /or organisation to another and the informal links that are made between different organisations working in the same area. Advice from one programme designer for other people starting up partnerships was “… find out who else is working there and work together with them.” This is something that could perhaps be incorporated as a question into THET’s grant application to assist those embarking on new partnerships. Currently THET has little direct involvement with the volunteers that actually work with the overseas partners to implement the projects. This is potentially a missed opportunity to understand how change happens as has been illustrated from the data collected in this study. As LTVs often have experience of various projects and organisations in LMICs their knowledge and experience could be used to inform project design. Conclusion The refined ToC showed that the inputs and intended outcomes proposed in the initial theory for the SAFE obstetric anaesthesia project were implemented and achieved. Success was greater than anticipated, and success was largely attributed to the close, long-standing, respectful relationships between a few key individuals in the partnership along with their motivation and a strong vision for change. One of the drivers for change appears to be the interest shown in the anaesthetists and a sense of responsibility to act on the training they have received. Implications for further study There is little published literature on the long-term sustainability of train the trainer programmes and this is an area that would benefit from further research in terms of how many trained trainers actually go on to train people, if not what are the limiting factors? The model of a few key individuals needs to be compared with other successful partnerships to determine whether this is a strength or a one off, lucky example of a successful model. This could be achieved by developing a ToC for a variety of health partnerships that operate under different models. Recommendations 22 THET could consider including a section in the project proposal application relating to other organisations that are working in the same area as the proposed project and how the partnership intends to work with them. THET could engage more with volunteers as they are the people on the ground who see how change happens so are key people when constructing a theory of change. This could take the form of seminars with LTVs to assess common problems with programme implementation and how they actually get things done on the ground. Health partnerships should consider developing a Toc for programmes when intending to expand interventions to new contexts, which takes into consideration different relationships between new partners. Health partnerships should consider how material resources for providing training can be sustained by the overseas partner in order to make train the trainer programmes fully sustainable. Acknowledgements I thank all the members of the AAGBI , the AAU and THET who gave their precious time to be interviewed and participated with such enthusiasm. I also thank Dan Ritman of THET for linking me up with the members of all organisations and for general support in production of this report, and also Emily Burn for commenting on a draft of the report. Conflict of interest Suzanne Edwards is an independent researcher. 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Staffing remote rural areas in middle- and low-income countries : A literature review of attraction and retention. BMC Health Serv Res. 2008;10:1– 10. 20. Tankwanchi A, Ozden C, Vermund S. Physician Emigration from Sub-Saharan Africa to the United States : Analysis of the 2011 AMA Physician Masterfile. PLOS Med. 2013;10(9). 21. Baraitser P, Syred J, Spencer-hughes V, Howroyd C, Free C, Holdsworth G. How online sexual health services could work ; generating theory to support development. BMC Health Serv Res [Internet]. BMC Health Services Research; 2015;15(540):1–8. Available from: http://dx.doi.org/10.1186/s12913-015-1200-x Appendix Principles of Partnership (see following page) Full details are available on the THET website http://www.thet.org/health-partnershipscheme/resources/principles-of-partnership 25 Appendix Principles of Partnership and Hallmarks of Good Practice 1. Strategic A. B. C. D. E. 2. Harmonised & Aligned Partnerships have a clear rationale with a formal, written document, e.g. memorandum of understanding Partnership plans and objectives are clearly linked to identified needs Partnerships’ needs assessments and plans are formally reviewed on a regular basis Project activities are prioritised and planned with measurable outcomes Exit strategies are developed where appropriate A. B. C. D. E. Partnership plans reflect national health priorities or are designed to influence national priorities Partnerships’ plans build on an institution’s strategic health plan Partnerships are supported by senior management and colleagues in each partner institution Partnerships engage national regulatory, governance and research bodies with the potential to support and learn from their work more broadly or in the longer term Partnerships collaborate where possible with other NGOs and INGOs to maximise effectiveness 3. Effective & Sustainable 4. Respectful & Reciprocal A. A. B. C. D. E. F. Partnerships involve a wide range of stakeholders to ensure continuity and local ownership Partnerships explicitly recognise barriers and challenges to health systems strengthening, such as health worker movement and unreliable supplies Partnerships are made-up of interdisciplinary teams to encourage resilience and adaptability to changing priorities of the partner’s needs Projects are based on recognised good clinical practice and health systems strengthening principles Projects are appropriate to the resources (such as equipment and staff) available Projects follow good practice recommendations for project management in international development B. C. D. E. 26 Partnerships clearly define roles and equitably share responsibility for project planning, management and implementation Partners collaborate on opportunities such as research papers and funding bids Partners listen to and engage with each other’s needs and ideas Partners respect each other’s strengths and weaknesses, and engage frankly and positively with difficulties in their relationship and external challenges All those participating in project activities comply with the relevant professional codes for health workers 5. Organised & Accountable A. B. C. D. E. F. G. H. Partnerships have clear, stable governance structures that are not over reliant on individuals Partnerships engage individuals with the appropriate experience and expertise defining roles and responsibilities clearly Partnerships develop and use clear communication channels Partnerships develop an effective fundraising strategy that draws on multiple sources of income including financial or in-kind support from both partners Partnerships develop transparent financial systems with shared accountability for financial monitoring Partnerships use procurement processes to minimise costs and cost variability while maintaining quality of inputs Partnerships develop effective volunteer management processes and review and update emergency protocols on a regular basis Partnerships keep records of significant activities, results, decisions and transactions, and share them as appropriate 7. Flexible, Resourceful & Innovative A. B. C. D. 6. Responsible A. Partnerships propose ways to overcome challenges together that are mindful of context and the need for sustainability Partnerships are flexible in adapting partnership objectives in response to changing circumstances, especially when there are multiple partners involved Partnerships use innovative methods where appropriate in their approach to training health workers and are open to suggestion from a wide range of sources Partnerships consider the use of a wide range of methodologies to deliver projects, including new technologies B. C. D. E. F. Partnerships keep up-to-date with current advice and adhere to international guidelines and best practice for international development organisations Partnerships are open to admitting mistakes and reflect & respond appropriately Partnerships are able to challenge each other All activities are conducted with honesty and respect for each other All those participating in project activities comply with the relevant professional codes for health workers Risk associated with project activities is assessed on an ongoing basis and a duty of care is provided to all those participating in project activities 8. Committed to Joint Learning A. B. C. D. E. Partnerships nurture a culture of reflection and learning with monitoring and evaluation integrated into plans from the outset Partnerships allocate resources for monitoring, evaluation and learning Partnerships work together to identify what works, what doesn’t and what can be learned from this Partnerships share results and learning widely Projects incorporate lessons learnt from their work and that of others when planning 27
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