Online Theory of Change facility WikiChange offers social organisations an online facility that supports Theory of Change thinking and helps to embed such in the daily organisation and culture. It enriches strategic management of societal value creation, placing Theory of Change thinking at the centre of such. Guidance: Guiding social organisations through Theory of Change development WikiChange guides social organisations through the process of developing and visualizing a Theory of Change. It offers added value to novice as well as experienced users. For each step, it provides instructions, thought tools, (video) tutorials, illustrations, questions to ask, etc. Expert lenses on topics such as assumptions, power analysis, partnerships and systems analysis benefit even the most experienced user. To embed Theory of Change thinking in the daily organisation and culture of social organisations, WikiChange presents features that place Theory of Change thinking at the centre of communication, stakeholder engagement and ultimately strategic learning. Advantages of Theory of Change development in the cloud Keep complex ToCs clean Nested ToCs Interactive: integrate narrative in visualization Ongoing development ToC adjusted more easily online History: see changes over time (learning) Online remote collaboration Online engagement and co-creation More stakeholders can be engaged On an ongoing basis Custom built ToC software, quick visualisation Communication: the narrative integrated in the Theory of Change WikiChange integrates the traditional narrative in the Theory of Change its visualisation. Users can apply six strategy themes on the components and relationships of their visualisation. This allows them to discuss, for the different parts of their Theory of Change, the progress (KPI’s) made, validation (assumptions, evidence and arguments), needs, innovations, trade-offs, and opportunities & threats. These discussions take on a Wikipedia-like format. As a result, social organisations discuss all issues of strategic importance in relationship to their capacity to produce societal value. It makes the narrative more interactive; an issue or discussion can be reached via (clicking on) the relevant component or relationship in the visualization. To enable consistency in communication throughout different channels of communication, WikiChange allows users to embed their Theory of Change, including all the interactive features, on other websites as well. Stakeholder engagement and co-creation Supported by the ability to go in-depth into a Theory of Change and the issues surrounding it, WikiChange offers features for stakeholders to engage with these issues and provide feedback, and for organisations to source expertise and resources from stakeholders. To this end, stakeholders can also subscribe to WikiChange and social organisations can invite them to give their perspective on the strategic issues discussed via the wiki pages. Thus, it facilitates collaboration and co-creation from the perspective of an organisation’s societal value creation. By being transparent about the issues and challenges at hand, it is much more engaging for stakeholders to read, use and contribute to a Theory of Change, producing buy-in and support. The result is a constantly evolving co-creation with stakeholders of a Wiki Report on the societal value of an organisation. Strategic learning Suited for all stages of development The Theory of Change built, offers a basis for constant analysis, critical thinking, reflection and co-creation. Social organisations update their WikiChange account with new experiences, lessons learned and results. They continue to discuss the issues strategic to the realization of their vision of success and adapt their Theory of Change, making it truly a continuous learning process and the Theory of Change a living ‘document’. WikiChange can be used no matter which stage of development your Theory of Change is in and is of value irrespective whether you’re new to Theory of Change thinking or have years of experience. Guiding texts and resources help develop a first version, thought tools help deepen a particular aspect of your Theory of Change, and stakeholder engagement functionalities facilitate a continuous learning process that benefits even the most advanced Theory of Change. Open knowledge library WikiChange generates an open contextualized knowledge library with solutions to big societal challenges and the available validation for these solutions. This way, organisations don’t have to reinvent the wheel by trying to validate something that has already been validated elsewhere. TOC DEVELOPMENT Support for building high-quality ToCs I. Guides users through an interactive process to build their Theory of Change, using instructions, illustrations, thought tools, (video) tutorials, templates, questions to ask, etc. II. Intuitive and interactive user experience, visualization without WikiChange becoming drawing software. III. Stakeholder engagement features help users to further advance their Theory of Change and anticipate and respond to external developments. COMMUNICATION A full and consistent means of (strategic) communication that excites IV. Interactive narrative incorporated in the visualization. A wiki-like setup based on six strategic themes to discuss the strategic issues around a user’s Theory of Change, including assumptions and KPIs. V. Users can embed their Theory of Change on external websites, while maintaining WikiChange’s interactive functionality. STAKEHOLDER ENGAGEMENT A way to engage stakeholder to c0create societal value STRATEGIC LEARNING A way to facilitate a strategic learning journey to optimize societal value creation VI. A wiki-like setup to which stakeholders can contribute, facilitates engagement and co-creation. VII. Users can invite (expert) stakeholders to give feedback on their Theory of Change. VIII. Users update their Theory of Change with new experiences, lessons learned and results. This produces an ongoing learning process and a living ‘document’. IX. An overview of the history of changes to the ToC facilitates learning. Want to learn more? Please contact us! Martin Klein, PhD • [email protected] • +31 (0)6 108 402 92 • www.wikichange.co
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