Can you access the SET website?

Safety English Test (SET)
SET Invigilation Centre Checklist
Release 1.1
This document provides a brief guide on how to check your computer is set up correctly
in order to access and take the Safety English Test.
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SET Invigilation centre checklist
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E. Smith
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Date
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Document History
Revision
0.1
0.2
0.3
Step
Initial draft
Review changes from M.D implemented
Further changes implemented
Added Final page with contact details for further
support
Updated release number as final
Minor edit of flash player settings
0.4
1.0
1.1
Name
Elliott Smith
Elliott Smith
Elliott Smith
Date
19 August 2013
22 August 2013
22 August 2013
Elliott Smith
23 August 2013
Elliott Smith
Elliott Smith
26 August 2013
13 November 2013
Contents
1
2
3
4
5
Test Your Internet Connection ................................................................................................................3
Can you access the SET website? .........................................................................................................4
Can you login to the SET website? .........................................................................................................5
Can you run the course?.........................................................................................................................5
How to check your browser.....................................................................................................................6
5.1
5.2
5.3
6
7
8
9
10
Check your browser version: Internet Explorer ..............................................................................6
Check your browser version: Google Chrome ................................................................................7
Check your browser version: Safari................................................................................................8
How to update your browser ...................................................................................................................9
How to check & update your flash player..............................................................................................11
Checking the security settings of flash player .......................................................................................12
Test the headset is working correctly....................................................................................................13
Further support .....................................................................................................................................14
Document
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1 Test Your Internet Connection
In order to take the Safety English Test (SET), you must first have an active internet connection from each
computer you are using. There are several ways to verify you have an active internet connection:
Please note: these screenshots relate to Windows 7 OS.
On a Windows operating system, look at the notification area of the taskbar and find the network system
icon (circled below).
Figure 1.1
Click or hover over this icon, If there is an internet connection you will see ‘Internet access’ underneath the
name of the network your computer is currently connected to:
Figure 1.2
By opening your internet browser (Internet explorer, Safari, Chrome or Firefox and typing in
http://www.google.com you can see if you have access to the Google website.
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Figure 1.3
2 Can you access the SET website?
If you can access the Google website, please try the SET website by typing in the following address into
your browsers address bar: http://www.safetyenglishtest.com/
Figure 2.1
If you can see the screen above then you have a working internet connection and have successfully
accessed the SET website. You can now launch the SET course through the SET website.
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3 Can you login to the SET website?
The next step is to log on to the portal using the username and password you have been sent. Type in the
username and password and press the login button.
Figure 3.1
4 Can you run the course?
Once you manage to logon to the SET website, check that your computer is correctly set up to run the
Safety English Test. You should see the following screen:
Figure 4.1
Make sure the computer can run the course, hit the ‘Safety English Test’ button. If the course launches
correctly, the below screen will be shown.
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Figure 4.2
If the previous screen (Fig. 4.2) is not shown, or there is a blank screen then the course
has not launched correctly. Please follow steps 5, 6 and 7 below to troubleshoot the issue.
If the course launches correctly, and the first screen is shown, please continue to steps 8
and 9.
Troubleshooting
5 How to check your browser
Firstly, establishing the version of the browser the computer is using to access the course may help in
assessing why the course may not be launching. Below is the specification of minimum requirements for
browser version:
Browser
 Internet Explorer 7.0 +

Firefox 4.0 to 8.0

Chrome 14.0 to 27.0

Safari 5.1 to 6.0
Make sure that the version of the browser is one that is compatible and supports the SET course (as listed
above). If this is not the case, please follow the steps below to update the browser.
5.1 Check your browser version: Internet Explorer
From the help menu tab, select the ‘About Internet Explorer’ to view what version you are using.
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(On Internet explorer 10 and above pressing the alt key will bring up the top menu bar where the help tab
can be found.)
Figure 5.1.1
This brings up a popup box detailing the version and other information on I.E.
Figure 5.1.2
5.2 Check your browser version: Google Chrome
In order to determine the current version of Google Chrome installed on the machine, please click the
settings button in the upper right corner of the window (circled below) and select “About Google Chrome”.
The version of the browser will be displayed along with an automatic prompt to update if there is a newer
version.
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Figure 5.2.1
5.3 Check your browser version: Safari
In order to determine the version of Safari running on the machine, please click the settings cog in the
upper right corner of the browser, then select “About Safari” at the bottom of the drop down menu.
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Figure 5.3.1
The following pop up box will appear, displaying the current version of Safari.
Figure 5.3.2
6 How to update your browser
For Internet Explorer, please visit the download area of the Microsoft website
(http://www.windows.microsoft.com/) in order to update Internet Explorer to the latest version.
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Figure 6.1
For Safari, please visit the download area of the apple website (http://support.apple.com/downloads/#safari) in
order to update Safari to the latest version. Please note: The latest version of safari will depend on the operation
system you are using.
Figure 6.2
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7 How to check & update your flash player
The course may not be launching correctly because of the version of flash player installed. For all
browsers, the flash player 10 or higher is required to run the course.
Check which flash player version you have running, go to http://get2.adobe.com/flashplayer/.
Figure 7.1
From the adobe flash website shown in figure 7.1 it is possible to update the version of flash player by
clicking on the download now button.
Figure 7.2
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8 Checking the security settings of flash player
In order to allow flash player to capture sound from the microphone for the speaking assessment, you must
first make sure that the privacy settings are correctly set up. To access the flash local settings, right click
anywhere on the course screen and select “settings”. Make sure “Allow” is selected, and tick the
‘Remember’ box. This will save the settings for the website to always allow www.safetyenglishtest.com to
access your microphone.
Figure 8.1
This can be verified via accessing the global settings the same way. Click the ‘camera and microphone
settings by site’ under the camera and microphone tab. You will see that www.safetyenglishtest.com is now set to
always allow access the microphone.
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9 Test the headset is working correctly
There is a headset check which will test your microphone is recording sound at the introduction screen of
the speaking module. Please click the headset check button as indicated to you in the course.
Figure 9.1
Please follow the instructions for the headset check. Once complete, you should be able to hear sound
clearly and be sure your microphone is recording correctly. You will then be able to complete the speaking
module.
Figure 9.2
Document
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10 Further support
If you are having any further technical issues regarding launching the course, please contact your IT
administrator, or contact the Atlas team:
Atlas Technical Support T: +44 (0)844 247 21 21
E: [email protected]
Document
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SET Invigilation centre checklist
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Date
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