Position Description
POSITION DESCRIPTION
1.
POSITION SUMMARY
Position Name:
Case Manager Acquired Brain Injury (ABI) )0.9 EFT
Job Ref No. VAC0089
Date Updated:
27 November 2014
Employment Status:
0.9 EFT
Position Reports To:
Coordinator Case Management of Community Care
Program
Closing Date:
Tuesday 9th December 2014 @ 5pm
Other Benefits:
http://www.ischs.org.au/work-with-us/benefits-of-workingwith-ischs/
2.
OUR ORGANISATION
Inner South Community Health Ltd. (ISCH) is a multi-sited community health agency
providing a comprehensive range of health and support services to the communities of
Prahran, St Kilda, South Melbourne and Port Melbourne. Approximately 280 staff work in
multi-disciplinary teams to deliver programs and services across four key service locations:
SouthPort (in Coventry Street, South Melbourne); Inkerman Street, St Kilda; Mitford Street,
St Kilda and Malvern Road, Prahran. In addition other staff are located in and provide
services in public housing high-rise estates. The Inner South Community Health Service Ltd.
is a registered company managed by a Board of Directors. The company is registered under
the Corporations Act 2001.
Our programs include:
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Community & Clinical Care
Primary & Mental Health
Organisational Support & Development
ISCH has a commitment to continuous quality improvement and has a reputation for
innovation and excellence in its service delivery. The Service values collaboration and works
effectively as part of the local service system and prides itself on developing innovative,
responsive services to meet community needs.
Internal / Confidential
© Inner South Community Health
Review Date: 27.11.14
Reviewed by: GH
Page 1 of 7
Position Description
2.1
Mission
To develop and deliver quality health services that respond to the needs of our
communities, with a particular focus on engaging those who may not readily access
mainstream services and to advocate for a social model of health and address the structural
reasons for health inequity.
2.2
Values
These values underpin all our interactions with staff, clients and our communities:
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Inclusiveness
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Empowerment
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Equity
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Social Justice and Human Rights
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Accountability
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Learning and Evolving
For more information on our organisation please visit our website www.ischs.org.au.
3.
POSITION DETAILS
3.1
Position Context
The services and programs of ISCH are currently grouped by target group or work area. The
Community Care Program consists of staff from various disciplines, located across four
centres. The target groups are primarily the frail aged, people with disabilities and their
carers, and include people from culturally and linguistically diverse backgrounds. Services
provided include community nursing, Indigenous access, social work, physiotherapy,
podiatry, dietetics, speech pathology and occupational therapy, with a range of special
projects and group activities.
This position is funded by the Department of Human Services and aims to assist people with
an ABI over 18 years of age to maintain independent, stable housing. The position is
supported within a dynamic and supportive team, and receives strong clinical supervision.
3.2
Position Objective
The ABI Case Manager will provide flexible, comprehensive Case Management and
supportive outreach services to adults aged 18+ with an Acquired Brain Injury (non
compensable), whose needs are impacting upon their ability to access or maintain public
housing. This program includes people residing within the Cities of Port Phillip, Stonnington,
and Glen Eira.
Internal / Confidential
© Inner South Community Health
Review Date: 27.11.14
Reviewed by: GH
Page 2 of 7
Position Description
The ABI Case Manager, as a member of the Community Care Program, will also have a
small generalist Case Management load (0.2 EFT) as part of their 0.9 EFT position. This
target group is primarily people over the age of 65, their carers and includes people from
culturally and linguistically diverse backgrounds. Many clients have multiple and complex
needs.
The ABI Case Manager will play a role in the ongoing development and resourcing of the
team and the program in working with ABI clients and they will, at times, work closely with
staff members of other programs on client or organisational issues. The worker will contribute
to advocacy and the development of the service system to meet the needs of the target
group.
3.3
Key Responsibilities
Client Services
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Provide comprehensive and flexible case management services to the target group.
Provide assertive outreach to support socially isolated clients.
Provide referral, as appropriate, to services within ISCH, as well as to other health and
community services.
Provide direct support services where appropriate, for example, assisting clients to
appointments.
Arrange the expenditure of Flexible Care Funds for ABI clients requiring support services
as required
Participate in various quality assurance processes, including case allocation, case
review, and support and supervision as required.
Maintain case files, documentation and statistics according to ISCH policy.
Program and Service Development
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Contribute to the ongoing development and evaluation of the ABI Housing Support
position
Develop and maintain strong links with other Community Care services, the Community
Connections Program and other ISCH services as appropriate, the Office of Housing and
other housing services.
Act as a resource within the organisation regarding Acquired Brain Injury.
Facilitate the development of joint program initiatives with other service providers, as
appropriate.
Contribute to the ongoing development of the Community Care Program by participating
in planning and reviewing services and programs.
Contribute to ISCH policy development, working groups and specific task groups as
required.
Participate in, and contribute to, Centre activities which foster the development of the
local service profile and service delivery system.
Attend relevant network meetings
Professional Development
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To attend and contribute to staff development and supervision programs, and to attend
relevant courses and mandatory in-house training and participate in peer review/practice.
Internal / Confidential
© Inner South Community Health
Review Date: 27.11.14
Reviewed by: GH
Page 3 of 7
Position Description
Occupational Health & Safety
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Ensure that work and services are provided in a safe manner at all times by regularly
reviewing practices and environment and abiding by our Smoking Free Workplace Policy
Performance Management Framework
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Actively participate in an annual individual performance plan, which determines key
responsibilities, strategies and performance indicators.
Intellectual Property Policy
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ISCHS has an Intellectual Property Policy with which staff are required to understand
and comply
CONTRIBUTING TO STRATEGIC ORGANISATIONAL INITIATIVES
1)
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2)
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Continuous Quality Improvement
Identify continuous quality improvement opportunities and act upon when/where relevant
Community Participation
To undertake active and meaningful community participation and engagement
3)
Model of Care
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Understanding of the ISCHS Model of Care and an ability to integrate the principles
and tools into practice, including implementing specific elements of the Model as
directed.
4)
Health Promotion
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Contribute to the development, implementation and evaluation of organisational Health
Promotion strategies.
Performance Management Framework
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Actively participate in an annual individual performance plan, which determines key
responsibilities, strategies and performance indicates in line with the organisation’s
Strategic Plan and Program Business Plan.
Intellectual Property Policy

ISCH has an Intellectual Property Policy with which staff are required to understand and
comply
Internal / Confidential
© Inner South Community Health
Review Date: 27.11.14
Reviewed by: GH
Page 4 of 7
Position Description
3.4
Reporting Relationships
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The ABI Case Manager reports directly to the Coordinator of Case Management,
Community Care
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The position has no direct reports
4.
KEY SELECTION CRITERIA (Must be submitted with your Application)
Mandatory
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Degree in Social Work
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Experience working with Acquired Brain Injury clients
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Demonstrated skills in networking, liaison and the development and maintenance of
strong links with relevant service providers and users.
An understanding of and commitment to the target group
Demonstrated knowledge of the aged and disability service system and the public
housing sector.
Demonstrated ability to provide outreach Case Management services to people with
complex needs who are socially isolated and/or have challenging behaviours.
Demonstrated ability to contribute to the functioning of a multi-disciplinary team.
Well-developed interpersonal and communication skills.
Demonstrated understanding of working with people from linguistically and culturally
diverse backgrounds.
Current Victorian Driver’s licence.
Applicants must have registered for A Working With Children Check to be eligible for
this position. (if relevant to this role)
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Desirable
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Proficiency in a community language other than English.
Experience working with and influencing the service system to improve responsiveness
to the client group.
Experience in the mental health sector and dual diagnosis
Knowledge of the local service environment (Inner South).
Demonstrated experience in program planning and evaluation.
Internal / Confidential
© Inner South Community Health
Review Date: 27.11.14
Reviewed by: GH
Page 5 of 7
Position Description
5.
CONDITIONS OF EMPLOYMENT
Social, Community Homecare and disability Services (SCHADS)
Award:
(depending on qualification)
Salary Level:
SCHADS Level 5
Hours Per Week:
68.4 (0.9 EFT)
Duration:
Ongoing
Probationary Period:
In accordance with our usual practice, there will be a probationary
period of three months, during which time a review process will be
undertaken. At the expiration of the probationary period, employment
may be confirmed as an ongoing employee, employment may be
terminated or the probationary period may be extended up to a
maximum of 6 months with further review. During the probationary
period either party can terminate for any reason.
Location:
Prahran site
From time to time the incumbent may be requested to work from
or be based at other ISCH centres.
Salary Packaging Information:

Salary packaging is a legitimate method of restructuring existing salary into a
combination of salary and expense payment benefits in order to provide a higher net
remuneration for the employee.
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This offer applies while Inner South Community Health Service continues to be granted
"public benevolent institution" status and enjoys exemption from the provisions of the
Fringe Benefits Tax (FBT). Should our status change salary packaging will no longer be
available.
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We offer 3 types of Salary Packaging:o
Standard tax free salary packaging amount $15,900 [per annum
o
Meal Entertainment Expenses $5,000 per annum
o
Entertainment Facility Leasing Expenses - no threshold per annum

It is not compulsory for employees to take up the offer to ‘package’ their salary; however
the benefits from packaging are considerable. There is a small cost to the employee.
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Salary packaging is not available for casual or for locum employees who are on a
contract less than 3 months in duration.
Internal / Confidential
© Inner South Community Health
Review Date: 27.11.14
Reviewed by: GH
Page 6 of 7
Position Description
6.
APPLICATION PROCESS
Written applications addressing the selection criteria and including a resume and the names
of three professional referees should be sent to [email protected] quoting Job Ref No:
VAC0089
Postal Address
Email
Facsimile
Inner South Community Health
PO Box 103
South Melbourne Vic 3205
[email protected]
9696 7228
Closing Date: Tuesday 9th December 2014 @ 5pm
Further enquiries related to the position can be directed to:
Contact Name
Email
Telephone
Tanya Richie
[email protected]
9525 1300
Additional Notes to Applicants

A satisfactory police check will be required of the successful applicant. Staff working with
children may be required to undertake a Working with Children Check.
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Pre-Existing Injury
Prior to any person being appointed to this position it will be required that they disclose
full details of any pre-existing injuries or disease that might be affected by employment in
this position.
Internal / Confidential
© Inner South Community Health
Review Date: 27.11.14
Reviewed by: GH
Page 7 of 7