Case Study Harnessing pervasive Business Intelligence across the enterprise Consumer packaged goods multinational Copyright © EXILANT Technologies Pvt. Ltd. All rights reserved. Cannot be used, copied, reprinted, published without the written permission of EXILANT Technologies Pvt. Ltd. Case Study ABOUT THE CLIENT The client is one of the largest brewers in the world having presence in six continents with over a hundred years of heritage. The client organization unit is in the process of rapid growth and expansion. While they have implemented ERP system, they required a system outside ERP to accommodate additional functionalities associated with sales promotions and trade marketing to support more than 600 users and 70,000 outlets. BUSINESS DRIVERS FOR THE INITIATIVE NEED FOR INTEGRATED VIEW OF THE BUSINESS Complex statutory regulations: Complex statutory regulations mean that virtually each state has to be treated as a separate entity. This necessitates the maintenance of multiple databases for operations and inhibits consolidated reporting. Limitations of existing ERP and consolidation of data: The functionalities offered by the ERP system were not adequate enough to support the business processes of he client (example capturing of secondary sales data, fixed cost accounting and analysis). Hence there is a need for multiple applications (databases) to support the entire landscape of operations of the client and consolidate reporting across these applications. For ex: data from external sources like Chiller tracking system had to be captured at various chiller locations and consolidated for various kinds of reporting, dashboards and analytics Limitations of metrics: Client has deployed Key Performance Indicators (KPIs) across Finance, Supply Chain and Sales functions. Robust dashboard capabilities had to be built in order to measure performance against specified metrics. SOLUTION OVERVIEW SCOPE EXILANT’s scope included design, development and deployment of a consolidated data mart across various applications for management reporting. Activities involved Online analytical processing, decision support systems, consolidated reporting, messaging alerts, etc., Functional areas: Finance, Supply chain, Sales (not true – we only support ) Geography: 38 locations (across depos, Head Office, breweries) covering 80 licensed business users. Copyright © EXILANT Technologies Pvt. Ltd. All rights reserved. Cannot be used, copied, reprinted, published without the written permission of EXILANT Technologies Pvt. Ltd. Case Study SOLUTION FIG: PROVIDES AN OVERVIEW OF THE APPLICATION ARCHITECTURE DESCRIBING HOW RAW DATA IS EXTRACTED, TRANSFORMED AND LOADED IN TO THE DATA MART. T HIS PROVIDES USERS WITH ACTIONABLE INSIGHTS IN TO TRENDS, ANALYSIS AND PERFORMANCE OF VARIOUS FUNCTIONS The solution consists of a suite of products that address the BI requirements of the business handling around 250 million records growing at about 400,000 records a day. QLIKVIEW -BASED REPORTS Primarily used for generating dashboards charts, tables and reports to depict various aspects of the business. The solution provides a comprehensive view of the operations including primary and secondary sales, supply chain management and finance. Through the Qlikview dashboards users can analyze sales trends by channel, brand, region and time period. Detailed secondary sales metrics like call completion, strike rates, run rate achieved and required, average sales, purchases and sales of company’s products by various outlets can be monitored. Qlikview dashboards also provide users with cost control tools and users can monitor purchase price variance, material usage variance, freshness of finished products and various other KPIs. Copyright © EXILANT Technologies Pvt. Ltd. All rights reserved. Cannot be used, copied, reprinted, published without the written permission of EXILANT Technologies Pvt. Ltd. Case Study OTHER TOOLS USED MSBI – SSIS – used for the basic functions of extraction, transformation and loading raw data from disparate databases and creation of a data mart. MSBI – SSRS – used for the generation of daily, weekly and monthly reports for various functional managers. Proclarity – used for analytical processing of various cubes example creditor and debtor ageing, fixed cost accounting. Proclarity is the basis of flash reporting to the business at the month end and year end. Users of these tools have access through logging into the various applications. Alternately, reports can be scheduled at periodic intervals for distribution to recipients. Messaging alerts: The system integrates a messaging service from which critical information can be messaged to recipients, for example every morning an SMS goes out to selected recipients on total sales, brand wise sales and target achievement of the previous day. REPORTING Generation of organization-wide integrated reporting – profitability, EBITA. Following were the types of reports generated – SCM (Supply Chain Management) Finished goods Ageing Report EVC Report (Export Validation Certificate) Creditor transporter report Material ageing report Freight report Daily material usage variance Weekly material usage variance Monthly material usage variance Finance Debtor/Creditor Ageing report Capex report Cash & bank report Collection plan Fixed Cost reports WIP reports (Work In Progress) Balance trend report PO cost center report Open PO foreign vendor SALES Daily primary sales – plan vs. Actuals Client Sales vs. Industry sales Segment-wise, brand-wise and channel-wise sales TECHNOLOGY Database OS BI tools : SQL server 2008 : Windows 2007 application servers : MSBI, QlikView 11.0, Proclarity Copyright © EXILANT Technologies Pvt. Ltd. All rights reserved. Cannot be used, copied, reprinted, published without the written permission of EXILANT Technologies Pvt. Ltd. Case Study BI DASHBOARDS – S AMPLE SCREENSHOTS Copyright © EXILANT Technologies Pvt. Ltd. All rights reserved. Cannot be used, copied, reprinted, published without the written permission of EXILANT Technologies Pvt. Ltd. Case Study QUALITATIVE BENEFITS REALIZED Prompt visibility into secondary sales performance for course corrections Tight control on manufacturing, supply chain and purchase costs to ensure adherence to targets Financial controls on receivables, fixed costs and profitability Integrated view of the enterprise Sales insights for strategy planning Quick adaptation to market changes Prompt month-end and year-end reporting EXILANT’S Q LIKVIEW EXPERTISE Business Consultant partner to QlikView, India Engaged in QlikView development and support services for one of the largest breweries in India for their management reporting Managing more than 45 dashboards/reports in Finance, SCM, Manufacturing, Sales and SFA domains 6 expert level developers with capability to convert business requirements to comprehensive BI solutions Have developed POCs in BFSI and Digital Content Management Reporting Extensive experience in end-to-end Enterprise reporting solution for business functions involving data modeling and dashboard solutions development Managed QlikView training for BI induction for developers Copyright © EXILANT Technologies Pvt. Ltd. All rights reserved. Cannot be used, copied, reprinted, published without the written permission of EXILANT Technologies Pvt. Ltd.
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