TWINTECH COLLEGE
SARAWAK BRANCH
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Nama Program Pengajian
Universiti Rakan Kerjasama
:
:
Diploma (Pengurusan Teknologi/Perakaunan )
Universiti Teknologi Malaysia
NAMA MATA PELAJARAN
INTRODUCTION TO OPERATIONS MANAGEMENT
KOD MATA PELAJARAN
DDG 2223
TARAF MATA PELAJARAN
Major
TOTAL STUDENT LEARNING TIME
Face to Face
L = LECTURE
T = TUTORIAL
P = PRACTICE
O = OTHERS
Total Guided and Independent
Learning
L
T
P
O
42
hours
0
0
78
hours
JAM KREDIT
3
JAM KONTAK
3 hours lecture
PERINGKAT
Diploma
SEMESTER & TAHUN DIAJAR
Semester 2 Year 2/ Semester 1 Year 3
PRASYARAT (SEKIRANYA ADA)
-
KAEDAH PENYAMPAIAN /
PENGENDALIAN
-
SISTEM PENILAIAN DAN
PECAHAN MARKAH
Test 1
Test 2
Assignment
Final Examination
120 hours
15 %
15 %
10 %
60 %
An 80% of attendance is required for the course registered. If you failed to meet
the requirement, you are not allowed to sit for the final exam.
MAPPING OF THE COURSE
STRUCTURE / MODULE TO THE
PROGRAMME AIMS
MAPPING OF THE COURSE /
MODULE TO THE PROGRAMME
LEARNING OUTCOMES
GURU YANG MENGAJAR
OBJEKTIF MATA PELAJARAN
1.
2.
3.
Understand the concept of an operating systems in general, its structure,
processes and objectives; and identify different types of operating systems and
their structures and processes.
Understand the principles of facility layout and location and apply the quantitative
and heuristic techniques of facility layout and facility locations to different
applications.
Understand the principles and applications of quantitative and qualitative
techniques of scheduling in allocating resources.
SINOPSIS MATA PELAJARAN
This course relates the operations function to other functions of the firm. The student
will be able to put the management of operations into perspective for the organization
and will apply the principles of efficient location, layout and materials handling design in
the workplace; apply method study and work measurement principles to business;
design effective planning, scheduling and control systems for various types of
manufacturing and service-oriented business; be aware of technologies used in
industry. Students are required to make a visit to a firm or factory as their group project
and provide a report upon the visit.
SUMBER RUJUKAN UTAMA
1.
Barry Render & Jay Heizer, (2006), Operations Management, 8th Edition, Prentice
Hall
SUMBER RUJUKAN TAMBAHAN
1.
2.
3.
LAIN-LAIN SUMBER RUJUKAN
-
William J. Stevenson, Operations Management, Eighth Edition, McGraw Hill.
Krajeweski & Ritzman, Operations Management, 5th edition, Eddison Wesley
Davis, Aquilano & Chase, Fundamental of Operations Management, 4th edition,
McGraw Hill
TAJUK MATA PELAJARAN DAN NILAI JAM KONTAK
TAJUK MATAPELAJARAN
Introduction to Operations Management
JAM
KULIAH
JAM
TUTORIAL
JAM
PRAKTIKAL
4
-
-
5
-
-
3
-
-
5
-
-
4
-
-
4
-
-
3
-
-
Introduction to operations management, organizing to produce goods and services,
reason for study OM, functions of operations manager, the heritage of operations
management, operations in the service sector, new trends in operations
management, the productivity.
Operations Strategy
Developing missions and strategies, achieving competitive advantage through
operations, ten strategic OM decisions, issues in operations strategy, strategy
development and implementation, global operations strategy options.
Supplement Topic 2 – Decision-Making Tools
The decision process in operations, fundamentals of decision making, decision
tables, decision trees.
Managing Quality
Quality and strategy, defining quality, international quality standards, Total Quality
Management (TQM), tools of TQM, the role of inspection, TQM in services.
Design of Goods and Services
Goods and services selection, generating new products, product development,
issues for product design, time-based competition, defining the product, reliability,
documents for production, service design.
Supplement Topic 4 – Linear Programming
Requirements of a linear programming problem, formulating linear programming
problems, graphical solution to a linear programming problem, solving minimization
problems, linear programming applications.
Process Strategy
Introduction, four process strategies, process analysis and design, service process
design, selection of equipment and technology, production technology, technology in
services, process reengineering, environmentally friendly processes.
Location Strategies
The strategic importance of location, factors that affect location decisions, methods of
evaluating location alternatives, service location strategy.
Supplement Topic 6 – Transportation Models
Transportation modeling, developing an initial solution, the stepping-stone method.
Layout Strategy
The strategic importance of layout decisions, types of layout, fixed-position layout,
process-oriented layout, office layout, retail layout, warehousing and storage layout,
repetitive and product-oriented layout, assembly line balancing.
Human Resources and Job Design
5
-
-
5
-
-
4
-
-
42
-
-
3.0
-
-
Human resource strategy for competitive advantage, labor planning, job design, the
visual workplace, labor standards.
Supplement Topic 8 – Work Measurement
Labor standards and work measurement, historical experience, time studies,
predetermined time standards, work sampling.
Supply-Chain Management
The strategic importance of supply chain, supply-chain economics, supply-chain
strategies, managing supply.
Supplement Topic 9 – E-Commerce and Operations Management
The internet, electronic commerce, economics of E-commerce, product design, Eprocurement.
Inventory Management
Functions of inventory, inventory management, inventory models, inventory models
for independent demand.
JUMLAH JAM KULIAH KURSUS (14 MINGGU)
JUMLAH JAM KREDIT (14 MINGGU)
Date
Reviewed By
Approved By
Revision
06