Role: Technical Officer
Location of Employment:
Dublin based but travel involved in Leinster area.
Reporting to
Technical Manager
Salary
€35,202 - €47,302
(Please note maximum point for recruitment is €41,802)
Contract
1 Year Fixed Term Contract
Probation
6 months
Hours
35 hours worked over 5 days
Leave
22 days (+ office closed Christmas week)
Travel
The post requires a valid driving licence and
the use of a car for business purposes
Mileage Allowance Operates
Role Context
Clúid Housing (Clúid) is a not-for-profit organisation with a vision of a society where
everyone has a great place to live. Clúid achieves this through its mission of
providing quality housing and services which enable residents to create homes and
thriving communities. Clúid has 122 staff to ensure that it has the capacity to meet
this mission. To date Clúid has provided 5,131 properties to low income families and
single people in housing need all over Ireland.
The Technical Officer will carry out building surveys and itemise remedial works that
are required, order these works and monitoring their completion and process
invoices for the client. This post will also assist the work of the Clúid Technical
Managers in their day to day operations to deliver a high quality technical service for
Clúid residents.
The candidate will have construction sector experience and a record of delivering
projects and a good understanding of building pathology. The post calls for first class
technical skills as well as a commitment to excellent customer service.
Role: Technical Officer
Role Overview: To work with Clúid East Technical Manager (East Region) to ensure all
necessary technical services are delivered to a high quality in the homes of Clúid tenants.
This will include but not limited to stock condition surveys, defect diagnosis, providing
technical support to staff, surveys, snagging, and tendering.
Reporting to: Technical Manager
Key responsibilities
Stock Condition Survey
 To survey a range of properties according to a predetermined programme
 Verify current stock condition of the properties and identify all necessary attribute
information
 Update management information system (MIS) accordingly
 Validate all asset related data currently held
Surveying
 To undertake a range of surveying duties to the Association’s property stock portfolio
 Carryout a number of Surveys to include Structural Surveys, Condition Surveys, Snag
Lists, Etc., providing comprehensive reports for same
 Update property attribute collection sheets for all properties surveyed in MIS
 Offer advice and support to other regional staff
 Inspect and prepare reports on defects and other property condition issues and
issuing repair works
 Populate data for properties not surveyed based on completed survey data
 Prepare cyclical planned programme and service contracts tenders
Tenders
 Assist in the procurement of Contractors and Professionals alike
 Assist in the procurement and management of the planned programme
 Liaise with Tenants and Contractors on the cyclical planned programme and quality
control
 Management of service contract providers and inspection of work
Other
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Provide support to Technical Manager as required
Offer technical advice to other staff
Open book-Inspection of Contractors work
Clerk of works role on new private finance/leasing acquisitions
Assist in the management of the Open Book Repairs Contract
Training
 Request / Attend training appropriate to your role
General
 To fulfil all care and high standards regarding both Clúid’s and your own health and
safety obligations.
 To positively promote the Association in all activities
 To exercise discretion in all aspects of the role
 Any other duties which are consistent with your role
Key competencies required in the role
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Customer care management
Commitment
Company focus
Innovation & Change Management
Influencing and negotiation skills
Team Work
 Leadership skills
Person Specification
Essential
Desirable
Key Skills
Candidates will be shortlisted on the basis of illustrating in their application that they
fulfil the following criteria. Examples that demonstrate the ability to fulfil the criteria should
be included as well as the above competencies.
Education / Qualifications
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 Minimum of Degree (at level 8 of NFQ) required in Building
Surveying or related area
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 Managing Safely in Construction Certification
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 Willingness to undertake professional development
Knowledge / Skills
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 Specialist role related knowledge, especially building surveying &
building pathology
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 Knowledge of Health and Safety legislation and compliance within
a construction setting
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 Communication skills –verbal and written, report writing,
presentation
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 Flexible and effective work style
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 To plan and organise at organisational and personal level
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 I.T skills to intermediate level
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 Attention to detail
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Financial control and budget management skills
Problem solving
Ability to set, satisfy and exceed targets
Content driving long distances and staying overnight as
necessary
Experience
 3+ Years experience in a similar role
 Property management
 Supervising on-site work programmes
 Experience of contract management in the construction industry
 Experience in property acquisition
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Clúid’s Values are:
Professionalism: Clúid drives up standards through a commitment to high-quality services,
continuous improvement and investment in its people.
Innovation: Clúid works at the forefront of the sector, focusing on solutions and innovating
in a constantly changing Ireland.
Respect: Clúid’s work is underpinned by a mutual respect and trust between customers,
staff and managers. Clúid listens to and learns from its customers and staff and recognises
those staff who go the extra mile.
Collaboration: Clúid values partnerships in achieving the best outcomes. Clúid is open, cooperative and easy to do business with.
Sustainability: Clúid ensures that all its activity is socially, financially and environmentally
sustainable.
Our vision for service delivery at Clúid is that residents are able to say:
That I have a comfortable home and Clúid help me if I have a problem
I am treated fairly & equitably
I have choice
I am dealt with quickly & correctly