BEHAVIOR MANAGEMENT POLICY (Children’s Services)
Updated October 2015 – Review October 2016
Section A
Policy Statement
YMCA East Surrey ensures, so far as reasonably practicable, to adopt a
consistent and positive approach to the management of children’s behaviour. We
will establish clear boundaries according to the level of the child’s understanding.
We will support children while they become aware of the settings routines and
procedures and know what they can expect from the staff and volunteers and
what the staff and volunteers expect from them.
We will, so far as reasonably practicable:
 Offer staff and volunteers appropriate training and support
 Promote acceptable behaviour and respect for others
 Use appropriate methods of behaviour management
 Ensure that unacceptable behaviour such as bullying or name calling will
be dealt with consistently
 YMCA will inform parents/carers of any matters arising and will document
any proceedings.
Section B
Responsibilities
Overall and final responsibility for behaviour management within the YMCA East
Surrey association is that of the Chairman of the Board.
The day to day responsibility for behaviour management is that of the CEO
All staff and volunteers must be aware of their individual responsibility.
 Staff and volunteers will reinforce and praise good behaviour
 Where appropriate staff will consult with the children about rules, helping
children understand the effects of their behaviour on themselves and
others, challenge bullying, encourage responsibility, sharing and
negotiation.
 Recognise that children are learning to deal with a range of emotions and
feelings, acknowledge those feelings and work with the children to find a
positive solution.
 Staff will constantly explain to children why certain behaviour is
unacceptable avoiding the possibility of impact on a child’s self esteem,
for example by humiliation segregation or with holding attention.
 Staff will be given support, guidance and training on strategies for dealing
with bullying.
 Staff will endeavour to discuss issues surrounding behaviour with parents
privately
Section C
Intervention
YMCA Children’s Services believe that under no circumstances must physical
punishment be used.
Staff will be given support, guidance and training on strategies for dealing with
behaviour management some of which include:
 Distracting and re-directing the child’s attention.
 Withdrawing other children or adults from the situation
 Removal of any equipment/ furniture that may cause injury to themselves
or others at time of
Should physical intervention be appropriate then this must be achieved with
minimum force and for minimum time. Such intervention maybe used in
preventing a child running into the road or preventing injury to themselves or
others or damage to property.
Any intervention should be recorded in the following ways:
 Staff involved should record the incident on the relevant documentation.
 The child’s name, time and location of the incident should be recorded, as
well as what triggered the incident, a description of the incident and
others involved witnesses and how the situation was handled.
 Parents should be made aware and sign any documentation.
 Staff should be encouraged to complete a reflective log in their personal
profiles and should be given support when required.