Nuance SafeCom G4 Web Interface
User’s Guide
D60658-01
July 2017
Trademarks: Nuance, the Nuance logo, SafeCom, SafeCom Go, SafeCom P:Go,
SafeCom ePay and the SafeCom logo are trademarks of Nuance
Communications, Inc. or its affiliates in the United States and/or other
countries. All other trademarks referred to herein are the property of their
respective owners. Nuance Communications, Inc. cannot be held responsible for
any technical or typographical errors and reserves the right to make changes to
products and documentation without prior notification.
Third Party Software: This software may contain third party software which
requires notices and/or additional terms and conditions. Such required third
party software notices and/or additional terms and conditions are located in
the SafeCom Third Party Notice document.
Patent: Nuance Communications, Inc. has received the following British patent
GB 2350 713 B, US patent US 6,952,780 B2 and Europe EUR EP1 120 701.
© Copyright 1995 - 2012 Nuance Communications, Inc. All rights reserved
Nuance Communications, Inc.
Lautrupvang 12
DK-2750 Ballerup
Denmark
Phone: +45 4436 0240
E-mail: [email protected]
Web: safecom.eu
Introduction
Thank you for choosing SafeCom G4 Web Interface. This user guide includes a set of
one-page 3-4 step instructions for performing typical tasks on SafeCom G4 Web
Interface. The following table lists the available one-page instruction sheets for
SafeCom G4 Web Interface.
Instruction
Page
How to login
3
How to manage documents
4
How to manage scanned files
5
How to view transactions
6
How to deposit credits
7
How to select a billing code
8
How to set up billing defaults
9
How to manage billing code favorites
10
How to change PIN code
11
How to generate new PUK code
12
How to manage ID codes
13
How to change the default language
14
For ease of translation, editing etc. the instruction sheets are provided to you as
PDFs as well as Word documents. This is done with the following objectives in mind:
 Use the instructions as supplied in PDFs, which makes them ready to upload on for
example internal websites, or print out the PDFs and make them available at the
MFPs.
 With the instructions in MS Word, they are available for your own editing. Make
changes to the instructions so that they correspond to your end-users' exact
needs. Be aware that each of the instructions should not exceed one page.
Note: By default the instructions provided are written as if every feature and
option is available to the users. Therefore, if the instructions are not edited
according to the specific SafeCom solution, the users may notice options in the
instructions that are not available to them.
 In the footer of the instructions, add specific information to the end-users about
where to go for support, further documentation etc.
This guide applies to SafeCom G4 Server version S82 070.440*03.
D60658-01
2
How to login
1. Login with Windows authentication

Open a web browser and enter the IP address of the SafeCom G4 Web Interface
in the address field.

When Windows authentication is enabled, you are prompted for your Windows
User name and Password the first time you login.
Note: Subsequently you are automatically logged in when accessing the SafeCom
Web Interface from the same computer.
2. Login with SafeCom authentication

Open a web browser and enter the IP address of the SafeCom G4 Web Interface
in the address field.

When SafeCom authentication
is enabled the SafeCom login
page opens.

Enter User logon and PIN
code.

Click Login.
D60658-01
3
How to manage documents
1. Login

Open a web browser and
enter the IP address of
the SafeCom G4 Web
Interface in the address
field.

If prompted, enter your
credentials and click
Login.

Click the Documents icon.
2. Manage documents

Click Preview price based on selected charging scheme to select charging
scheme for all documents.

Under documents, select all or individual documents.

Click Delete, to delete
the selected
documents.

Click Retain, to keep
the selected
documents available on
the list after being
printed.

Click Unretain, to
remove the selected
retained documents
from the list after
being printed.

Click Refresh list to update the document list.
3. Logout

Click the Logout icon and then Close window.

Close the browser window.
D60658-01
4
How to manage scanned files
1. Login

Open a web browser and
enter the IP address of
the SafeCom G4 Web
Interface in the address
field.

If prompted, enter your
credentials and click
Login.

Click the Documents
icon.
2. Manage files

Click Files to view a
list of available
scanned files.

Check one or more
documents and click
Delete, to delete
the selected files.

Click
, to preview
the scanned file.

Click , to
download the file.

Click Pending print jobs to return to the document list.
3. Logout

Click the Logout icon and then Close window.

Close the browser window.
D60658-01
5
How to view transactions
1. Login

Open a web browser and
enter the IP address of the
SafeCom G4 Web
Interface in the address
field.

If prompted, enter your
credentials and click
Login.

Click the Transactions icon.
Note: This is only available to Pay users.
2. View transactions and balance

In the Transactions window check the balance of your accounts and the different
deposits.

Acc.1: and Acc.2: shows the balance of the two accounts.

Low limit: shows the minimum amount of credits that must be available in order
to print or copy.

Reserved: shows the amount of credits reserved due to a print or copy job that
finished in error.

Disposable: shows the available credits (the Balance minus Low limit and
Reserved).
3. Logout

Click the Logout icon and then Close window.

Close the browser window.
D60658-01
6
How to deposit credits
1. Login

Open a web browser and
enter the IP address of the
SafeCom G4 Web
Interface in the address
field.

If prompted, enter your
credentials and click
Login.

Click the ePay icon.
Note: This is only available to Pay users.
2. Deposit credits

Enter your e-mail
and the amount
you wish to
transfer.

Click Accept.

Enter your credit
card information.

Click Accept and a
verification of the
money transfer
opens.

Click the Return to SafeCom button to see the transfer results.

Click the Transactions menu to view the balance and transfer details.
3. Logout

Click the Logout icon and then Close window.

Close the browser window.
D60658-01
7
How to select a billing code
1. Login

Open a web browser and
enter the address of the
SafeCom G4 Web
Interface in the address
field.

If prompted enter login
credentials.

Click Login.

Click the Client Billing icon.
2. Select billing code

Click the Favorites tab
to select a billing code
from the drop down list
of favorite billing
codes.

Click the Last used tab
to select a billing code
from the drop down list
of the last 10 used
billing codes.

Select the jobs you
wish to bill with the
selected code. The
available jobs ready for
print are listed under
the Unbilled jobs tab,
the Billed jobs tab, or the Personal jobs tab, depending on whether they already
have a billing code assigned to them or not.

Click the Billable button to assign the billing code to the job. The selected jobs
are now moved to the list of Billed jobs and here they are available for further
change for a configurable time.

Click Personal job in order not to assign any billing codes to the job.

See additional Job details, such as Device name, by placing the pointer over the
checkbox of the job. Place the pointer over the document title to see the whole
document title.
3. Logout

Click Logout and then Close window.

Close the browser window.
D60658-01
8
How to set up billing defaults
1. Login

Open a web browser
and enter the address of
the SafeCom G4 Web
Interface in the address
field.

If prompted enter
credentials.

Click Login.

Click the Client Billing icon.
2. Set up the
billing defaults

Click the My settings
tab.

Under My defaults,
select when to be
reminded of specifying
billing codes to your
print jobs.

Select Never remind
me: to never have an email reminder sent.

Select Remind me as
soon as a job
completes: to have a
reminder sent after each print job is completed.

Select Remind me when job completes and there are more than X unbilled
jobs: to have a reminder sent when there are a specified number of print jobs
are completed and ready for billing.

Under Default billing code, select a default billing code. You can select from the
billing codes that are already your favorites. The default billing code can also be
specified as Personal, which means that it is billed to the user, if the user is a
pay user.

Click Apply after making any changes.
3. Logout

Click Logout and then Close window.

Close the browser window.
D60658-01
9
How to manage billing code favorites
1. Login

Open a web browser and
enter the address of the
SafeCom G4 Web
Interface in the address
field.

If prompted, enter
credentials.

Click Login.

Click the Client Billing icon.
2. Manage favorites

Click the My settings tab and the favorite billing codes are listed under My
favorites.

Click Delete for each
billing code you want to
remove from the
favorite list.
Note: Billing codes that
originate from your
membership of a group
cannot be deleted.

Add new billing codes
to the list of favorites,
by clicking Show more,
that lists all billing
codes available, and
then click Add for each
billing code that you
want in your list of
favorites.
3. Logout

Click Logout and then Close window.

Close the browser window.
D60658-01
10
How to change PIN code
1. Login

Open a web browser and
enter the address of the
SafeCom G4 Web
Interface in the address
field.

If prompted, enter
credentials.

Click Login.

Click the Setup icon.
2. Change PIN code

Click the Change PIN
tab.

In the Old PIN field,
enter the old PIN.

In the New PIN field,
enter the new PIN.

Verify the new PIN in
the Confirm new PIN
field.

Click Change PIN.
3. Logout

Click Logout and then Close window.

Close the browser window.
D60658-01
11
How to generate new PUK code
1. Login

Open a web browser
and enter the address of
the SafeCom G4 Web
Interface in the address
field.

If prompted, enter login
credentials.

Click Login.

Click the Setup icon.
2. Generate new PUK code

Click the Codes tab.

Generate a
new PUK code
by clicking the
Generate new
PUK code
button.

The new PUK
code is shown
in the green
bar.
3. Logout

Click Logout and then Close window.

Close the browser window.
D60658-01
12
How to manage ID codes
1. Login

Open a web browser and
enter the address of the
SafeCom G4 Web
Interface in the address
field.

If prompted, enter login
credentials.

Click Login and then the
Setup icon.
2. Generate new ID
code

Click the Codes tab.

Generate a new ID code by
clicking the Generate new
ID code button.

The new ID code is then
shown in the list of ID
codes.

If the ID codes are set to
be hidden, the new ID
code is shown in the grey
pane, and in order to see
the new ID code you need
to place your mouse cursor
over the box to the right.
3. Delete or edit ID
codes

To delete an ID code, click the Delete icon

To make a temporary ID code permanent, click the Edit icon
Make Permanent.
and then click

To change the expiry date of the ID code, click the Edit icon
expiry date, and then click Change expiry date.
, change the
and click OK.
4. Logout

Click Logout and then Close window.

Close the browser window.
D60658-01
13
How to change the default language
1. Login

Open a web browser and
enter the address of the
SafeCom G4 Web
Interface in the address
field.

If prompted, enter
credentials and click
Login.

Click the Setup icon.
2. Change default language

Click the Language tab.

Click the Change your
preferred language drop
down list and choose the
default language.
3. Logout

Click Logout and then Close window.

Close the browser window.
D60658-01
14