Differences and conflicts in a group

Project Organised Learning
(POL) – 2: Teamwork
Master of Science – 8 Semester
(BIT-students)
Lecturer:
Lars Peter Jensen
BIT students, Spring2006
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Teamwork
Content:
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Team building
Co-operation and group standards
Working in subgroups
How to reach consensus faster
Co-operation contracts – both internal and
between the group and the supervisor
• Exercise: Make a CoC
BIT students, Spring2006
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Characteristics for a well
functioning group:
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Common goal or objectives
Agreement about group standards
The members ”plays” all the necessary roles
All group members respect the others
BIT students, Spring2006
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Group standards
• You are not allowed to do more than the rest of us
• You are not allowed to do less than the rest of us
• You must not tell anything that can harm the
group
• You must not associate with the supervisor
• Don't believe that you are more than any of us
BIT students, Spring2006
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Working together or in subgroups
• Depending on task:
– Reading/information seeking
– Writing
– Problem solving/working
• Depending on goal:
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Collecting knowledge
Documentation
Analysing
Design
Implementation
Test
BIT students, Spring2006
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Size of subgroups ?
• Collecting information/reading
• Writing working papers
• Writing the final documentation
(chapters)
• Analysing
• Problem solving
• Design
• Implementation
• Test
BIT students, Spring2006
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1-2
1-2 + editor
All or 1-2
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How to form subgroups and
divide the tasks ?
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By interest
By knowledge/experience
By lot
By voting
By discussion (consensus ?)
Combination
?
BIT students, Spring2006
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Evaluate performance
Each time a task/period is ended, test/discuss:
• Performance of each subgroup
• Was the size right for the task ?
• Was the strategy for subgroup formation and
task division right ?
• How can we improve next time ?
Don’t continue working in the same subgroups –
change the groups to get more experienced
BIT students, Spring2006
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How to reach consensus faster
• Do rounds – each group member express her
view
• Take a break where all write down a conclusion of
the discussion so far
• If the discussion basically is among two persons
disagreements let two other persons plead the
objectives of the different points of view
• Let the person sitting next to you (everybody)
sum up your point of view and guess why you
have this opinion
BIT students, Spring2006
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Team charter or
code of conduct
Why ?
• Create common expectations
• Secure clear agreements
What?
• Contract with supervisor
• Group contracts:
– Task strategies
– Process strategies
BIT students, Spring2006
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Code of conduct (group contract)
– A tool for managing people
• Expectations and ambitions ?
• Meetings – How often ? – What if somebody is late ?
• Organizing meetings , chairman, referee, use of
blackboard ?
• Division of labor ?
• What kind of response do you give within the group ?
• To what extent will we socialize together, and when ?
BIT students, Spring2006
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Co-operation contracts between
the group and the supervisor
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Regular meetings or when needed?
Preparations of meetings?
Deliverances before meetings?
Who is running the meetings and how?
What kind of input/help do you want from the
supervisor?
• What kind of role do you want your supervisor to
play during the project?
• What should be dealt with on meetings and what
can do done by e.g.. E-mail?
BIT students, Spring2006
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Contract with supervisor
• DRAFT Contract between project
group XX and supervisor NN
• What I am willing to do (if you want me to)
– Help… Meet… Discuss…. Read….
• What I prefer not to do
– Meet…. Read….
• What I expect of you
– write a memo, send the memo, chair
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meetings etc. BIT students, Spring2006
Group contract – an example
BIT students, Spring2006
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Exercise
• Make a Code of Conduct for your group
BIT students, Spring2006
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