collaborating
with
non-
collaborators
Webinar Series 2016
© POLLYANNA PIXTON
1
Pollyanna PIXTON
President, Accelinnova
801. 209. 0195
Forbes blog: blog.forbes.com/pollyannapixton/
blog: pollyannapixton.com
t: @pollyannapixton
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© POLLYANNA PIXTON
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Outline
 Who they are
 What makes
them tick
 Your intentions
and risks
 Tools
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© POLLYANNA PIXTON
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think of a
non-collaborator
you struggle
with
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what type is your noncollaborator:
 Leader
 Team member
 Another team
 A process
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Leadership Role
why don’t they
collaborate?
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lack of
collaboration
skills
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… don’t know how
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Trust
… lack
of
trust
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why people don’t collaborate…
lack of
collaboration
skills
fear
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fear of
losing
control
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fear of
someone else
taking credit
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fear
of
failure
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why people don’t collaborate…
lack of
collaboration
skills
fear
‘it’s all about me’
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self-centered
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passive aggressive
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wants
power and control
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personal agendas
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must
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win
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what this looks like…
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withholds
information to
elevate importance
to organization
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is superior to others
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sabotages
others in effort
to look better
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always wants fingers in anything under the
spotlight
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your non-collaborator?
lack of
collaboration
skills
fear
‘it’s all about me’
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assess the system where
your non-collaborator works
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your noncollaborator’s focus?
…their
motivators?
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does
your
how
non-collaborator
define
success?
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their
fears?
their
‘hot
buttons’
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any
‘hidden
agendas’?
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what are your risks?
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can you risk:
 Handle being fired?
 Find another job as good or better within
three months?
 Handle your career being derailed in this
organization?
 Deal with public humiliation?
 Deal with any undeserved, negative labels?
 Survive without your mentors?
 Let someone else take the credit for your
ideas and accomplishments?
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recall successful
risks taken
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dealing
with
non-collaborators
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have three
people in the
collaboration
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find some
common
ground
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shareTips
information
Collaboration
Share
information, be transparent
be transparent
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Collaboration Tips
give data before people
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need it
© POLLYANNA PIXTON 38
find an influencer to influence
your non-collaborator
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speak so
you can be
heard
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practice a forward going
approach
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bring solutions
not just problems
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high trust equals
low command and
control…
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Trust/Ownership Model
Leadership &
Business Process
Trust
Failure
Energy &
Innovation
No One Cares
Team Trusted
Leader Freed
Command &
Control
Conflict
Team Does as Instructed
Leader is Bottleneck
Team Demotivated
Wasted Effort
Control
Low
Team/Individual Ownership
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High
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where is your noncollaborator?
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Trust-Ownership Model
Leadership &
Business Process
Trust
Abdication
and Failure
Innovation
and Delivery
Conflict &
MicroLow
Management
Productivity
Control
Low
Team/Individual Ownership
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High
© POLLYANNA PIXTON 46
Trust-Ownership Model
Leadership &
Business Process
Trust
Abdication
and Failure
Innovation
and Delivery
Conflict
MicroLower
Management
Productivity
Control
Low
Team/Individual Ownership
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High
© POLLYANNA PIXTON 47
Appreciative Inquiry
Problem Solving:
Appreciative Inquiry:
 Identify the Problem
 Analyze the Causes
 Plan the Actions
Basic Assumption:
An organization is a
problem to be solved.
 Value What Is
 Envision What Can Be
 Discuss Next Steps
Basic Assumption:
An organization and the
people know the possibility.
“Fall Forward !”
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Appreciative
Inquiry
Appreciative
Inquiry
Appreciative
Orientation
Problem-Solving
Orientation
CURRENT
STATE
PAST
FUTURE
ANALYZE &
FILL THE
GAP
DISCOVER &
REALIZE
POSSIBILITIES
QUESTIONS
QUESTIONS
What’s Wrong?
What Happened?
Who’s to Blame?
What’s Working?
Where’s the Passion?
What’s Possible?
How Do We Fix It?
How Do We Achieve It?
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Trust-Ownership Model
Leadership &
Business Process
Trust
Abdication
and Failure
Innovation
and Delivery
Conflict
MicroLower
Management
Productivity
Control
Low
Team/Individual Ownership
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High
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understand
why they
micro-manage
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build a cube together
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check in regularly
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can you build
trust?
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Trust-Ownership Model
Leadership &
Business Process
Trust
Abdication
and Failure
Innovation
and Delivery
Conflict
MicroLower
Management
Productivity
Control
Low
Team/Individual Ownership
Webinar Series 2016
High
© POLLYANNA PIXTON 55
the
“passive”
non-collaborator
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the
“passive”
non-collaborator
fear
lack of understanding
cultural
differing goals
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what
are they passionate about?
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what’s holding them back?
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advocate for them
to pursue their
area of passion
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“passive aggressive”
noncollaborator
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“passive aggressive”
noncollaborator
competitive
lack of respect
self preservation
personal agenda
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don’t engage in a power struggle
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wrap
them in
process
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make them step into
their responsibility
and
make it the only
possible step
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don’t let them dodge accountability by
saying you don’t have the authority

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make them commit in public
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Team Confidence
take the ‘fun’
out of being
dysfunctional
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Obstructionists
find something
you agree on,
no matter what
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how do they want to solve the rest
 Find something you agree on, no matter
how small
 Ask how they want to solve the rest
 Bring real data and lots of it
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don’t let them be leaders
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can a
non-collaborator
ever
collaborate?
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or …
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work
around
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Trustworthiness
reflect
don’t
react
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“I’ll get back to you on that.”
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don’t take it personally
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leave the room
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when all else fails…
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remove or isolate the non-collaborator
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protect the team
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maybe it’s time to move on….
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remember the
non-collaborator
you struggle
with
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your next
steps…
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summary
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Outline
 Who they are
 What makes
them tick
 Your intentions
and risks
 Tools
Webinar Series 2016
© POLLYANNA PIXTON 86
Learn More
Webinar Series 2016
© POLLYANNA PIXTON 87
Webinar Series 2016
© POLLYANNA PIXTON 88
www.synerzip.com
Jill Hoersten
[email protected]
469.374.0500
Webinar Series 2016
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© POLLYANNA PIXTON 89
Synerzip in a Nutshell
 Software product development partner for small/mid-sized
technology companies
•
•
•
Exclusive focus on small/mid-sized technology companies, typically
venture-backed companies in growth phase
By definition, all Synerzip work is the IP of its respective clients
Deep experience in full SDLC – design, dev, QA/testing,
deployment
 Dedicated team of high caliber software professionals for each
client
•
•
•
Seamlessly extends client’s local team offering full transparency
Stable teams with very low turn-over
NOT just “staff augmentation, but provide full management support
 Actually reduces risk of development/delivery
•
Experienced team – uses appropriate level of engineering discipline
•
Practices Agile development – responsive yet disciplined
 Reduces cost – dual-site team, 50% cost advantage
 Offers long-term flexibility – allows (facilitates) taking offshore
team captive – aka “BOT” option
Webinar Series 2016
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Synerzip Clients
Webinar Series 2016
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Next Webinar
Hadoop Vs Snowflake
Complimentary Webinar:
Thursday, May 12, 2016 @ Noon CST
Presented by: Saqib
Mustafa
Director, Product Marketing
Snowflake
Webinar Series 2016
© POLLYANNA PIXTON 92
Connect with Synerzip
@Synerzip
linkedin.com/company/synerzip
facebook.com/Synerzip
Jill Hoersten
[email protected]
469.374.0500
Webinar Series 2016
© POLLYANNA PIXTON 93