NON-SELLABLE INVENTORY
The RICS Non-Sellable Inventory feature provides stores the ability to remove inventory from on-hand and track the
quarantined inventory. The Non-Sellable functions are flexible and robust in order to accommodate the various requirements
retailers must follow when managing non-sellable inventory.
In order to place inventory into the Non-Sellable state, Return Codes must be established first in the back office. These codes
are used during a Return transaction on the POS and will help determine next steps for the non-sellable product.
CREATE RETURN CODES
Setup :: Codes :: Manage Return Codes
When you navigate to the Manage Return Codes page, the Return Codes established for your organization are displayed.
Click on a Return Code to view the corresponding details or click Clear for new Return Code to create a new Return Code.
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RETURN CODE SETTINGS
The Return Code Details section includes settings that determine how the Return Code will operate on the POS and in the back
office non-sellable feature.
Default Returned Product for this Reason Code to:
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Sellable (On Hand Inventory)-will keep the item in on-hand inventory
Non-Sellable-will remove the item from on-hand inventory
Neither-the sales associate will choose either sellable or non-sellable on the POS at the time of the return.
Where can this Return Reason Code be used?
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Both POS and Add to Non-Sellable
Only show on Add to Non-Sellable
Only show on the POS
A checkbox allows the cashier to override the default setting on the POS at the time of the return.
No Longer Available After is used to set an end date for the Return Code.
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RETURN CODES ON THE POS
Return Codes will only appear on the POS during a Return Transaction Type.
Select the Return Reason from the available drop-down. If the return code was setup with the default of sellable, the radio
button next to yes will be selected. If the default is non-sellable, the no radio button will be selected. If the default is neither,
neither radio button will be selected.
If the option to allow the sales associate to override was not selected, the radio buttons will be grayed out and not clickable. If
the option to allow an override was selected, the radio buttons will be clickable so that the default can be changed.
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(RMA) MANAGE NON-SELLABLE BATCH
Inventory :: Non-sellable :: (RMA) Manage Non-Sellable Batch
This screen allows users to add non-sellable inventory to a batch for further action. Move non-sellable inventory into batches or
leave non-sellable inventory in pending status until further action is needed.
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CREATE A NEW BATCH
The Remove from Non-Sellable (RMA) Header Info section at the top of the screen allows a user to specify next steps for nonsellable inventory.
Populate the Batch:
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Enter a Batch Name or use the name automatically created by RICS. Important: the Batch Name must be unique. You
cannot use the same batch name more than once.
Select the batch Type from the drop-down.
Batch Type Options:
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Return to Supplier - Items will be returned to a Supplier as non-sellable inventory.
Discard - Items will be thrown out.
Donate - Items will be donated to a charity or non-profit organization.
Shrinkage - Accounts for the loss of these items, perhaps due to theft.
Sell to Store Owner - Items will be purchased by another store.
Sell on Secondary Market - Items will be sold on a secondary market such as eBay.
To work on a previously created batch, use the LookUp tool to select a Batch Name or RMA Number.
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ADD FROM ON HAND
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Click Add from On Hand to add items from inventory directly to the batch.
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Add inventory by SKU or UPC.
Enter the quantity returned and select a Return Code from the drop-down, then click Add.
Click Add to Pending Inventory to be Removed when finished.
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Next, move items between the Current Non-Sellable Inventory table and the Pending Inventory. Items can remain in the
pending state until you have enough to create a batch.
To move items:
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Click the checkbox next to the inventory to move.
Click Move to Current Non-Sellable or Move to Pending.
ITEM VALUE & DISCOUNT
Use the Value At drop-down to record the amount expected to be received for the items being removed from Non-sellable
inventory. The Value At: drop-down allows users to select Current Cost, Retail, or Average Weighted Cost. Check the items to
update and after selecting one of the Value At options, click Update selected to apply the selection.
The value of individual items can also be discounted by using the Apply Discount button and indicating the discount percent
(%).
Note: Changing either the Value At or Apply Discount will affect the Total Value of the batch.
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FINALIZING A BATCH
There are several action buttons at the bottom of the screen.
Click Clear (Cancel Changes) to clear batch information entered that has not been saved. Note: All data will be lost.
Click Save Pending and Continue to save the batch and continue working in it.
Click Print Pending Batch to print the items shown on the batch.
Delete Pending Batch will delete the batch information and all work will be lost. Note: This cannot be undone.
Click Complete Batch to finish the batch. A confirmation screen will appear asking if you are sure you want to
complete the batch. Click COMPLETE to confirm.
The message center will display an alert once the batch is complete.
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Once a Non-Sellable Batch has been completed, the following report is generated. This can be used as an accounting reference
and a packaging slip for the shipment.
Example Packing Slip available from Reporting :: Report History.
ADD TO NON-SELLABLE
Inventory :: Non-sellable :: Add to Non-Sellable
This screen allows users to move current inventory to non-sellable inventory. Important: Items can also be added to a batch
from the Manage Non-Sellable Batch screen.
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Use the LookUp tool, scan the UPC, or key in the SKU number.
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Populate required fields and select the Return Code.
Click Add to add item to non-sellable inventory.
Items can be edited or removed individually from the list by using the edit or delete icons:
When finished entering inventory, click Remove from Inventory.
The message center will display an alert after the items have been removed from inventory.
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TRANSFER NON-SELLABLE
Inventory :: Non-sellable :: Transfer Non-Sellable
This feature is used to transfer non-sellable inventory between stores. Note: transfers committed from this screen are
immediately assigned to the destination store or warehouse.
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Click the checkbox next to the items to transfer.
Choose a store in the Move Non-Sellable items to this store drop-down menu to receive the items.
Click Complete and Ship to transfer the inventory.
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Click OK at the following prompt to complete the transfer.
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The Message Center will display an alert once the transfer is complete.
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CHANGE COMPLETED RETURN
Inventory :: Non-sellable :: Change Completed Return
This feature is used to edit a completed non-sellable batch.
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Use the LookUp tool to select a Batch Name or RMA Number of a previously completed and shipped batch.
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Click Select next to the desired batch.
Edit the batch as necessary.
Click Save when finished.
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Click OK at the following prompt to complete the changes.
UNSHIP COMPLETED RETURN
Inventory :: Non-sellable :: UnShip Completed Return
This feature is used to move items back to a pending non-sellable batch state, or directly to non-sellable inventory after a nonsellable batch has previously been completed from the (RMA) Manage Non-Sellable Batch screen.
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Use the LookUp tool to select a Batch Name or RMA Number.
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Add or update Void Comments.
When finished, click Unship Completed Return.
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At the following prompt, select the appropriate action for the inventory that is being unshipped:
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Move RMA Back to Pending: The batch will be accessible on the (RMA) Manage Non-Sellable Batch screen.
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Move Items Back to Non-Sellable: Added back to non-sellable inventory for further action.
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Cancel: This will cancel unshipping the completed return.
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