three steps to get the best out of your INdirect sales network ! partner performance Your company Your sales partner end customer OVERVIEW A B C D step 1: SEgmentation partner performance step 2: SAles & Marketing planning step 3: monitoring Step 1: segmentation The partnership paradox according to Harvard Business Review • Corporate partnerships increase by 25% each year. • 1/3 and more of many companies’ revenue come from partners. • However 65% of all partnerships fail. Three steps to get the best out of your partner network ! partner performance Step 1: segmentation The starting position is key: clearly segment your network of partners. The first step focuses on obtaining a deeper understanding of partners’ performance and potential. A B C D partner performance HOW? Built a clear sgmentation model based on potential analysis by combining existig statistics on partners turnover and potential with newly generated insights. Step 1: segmentation Most firms only segment based on turn-over. Other criteria like place, region, socio-demographic features and growth potential provide valuable input for a more rafinated segmentation model. HOW? Classify partners based on segmentation dimensions such as ‘turnover’,’potential’ and other ‘soft’ segmentation dimensions. partner performance Step 2: SALES & marketing planning BUILD A Sales & Marketing roadmap based on a joint business plan. HOW? Once the potential of all indirect sales channels is clear, appropriate service models will ensure an optimal resource allocation leading to increased performance. In this step different Sales & Marketing activities are defined: the amount of visits per partner, the omni-channel approach, lead management, promotional activities, product focus and budget allocation. partner performance Step 2: SALES & marketing planning BUILD A Sales & Marketing roadmap based on a joint business plan. HOW? Sales & Marketing teams work together to come to an integrated sales and marketing action plan for the partner network. Not all partners need the same type and amount of support. The best way of installing a succesful sales and marketing roadmap is to involve some partners in the process. Co-creation leads to more commitment. Do not only talk about lag measures like turn-over targets but emphasize more on lead measures like what type of sales and marketing activities the partner needs. partner performance Step 3: monitoring HOW? The most challenging step is to put all theory into practice. TOOLS Make use of all digital tools to build a closer relationship with your partner. TOOLS ANALYSE ANALYSE Continuously assess if daily activities are in line with the strategic plan. partner performance FOLLOW-UP FOLLOW-UP Sales governance: install a management framework with weekly, monthly and quarterly evaluation. Howaboutsales brings you closer to your sales partners by blending four building blocks. Potential analysis and insight partner performance Sales & marketing PLANNING registration & Follow-up Monitor past FOLLOW-US Website www.howaboutsales.com Blog www.howaboutsales.com/blog Now Facebook www.facebook.com/howaboutsales Twitter www.twitter.com/howaboutsales crm YoU Your sales partner end customer
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