Promoting Business Continuity:
Strategy and Techniques
Presented by Jeffrey C. Granvold, MBA, CBCP, ITIL v.3
1
In the News…
 Only The Big Stories make news
 98% are never heard about
 Business Continuity is Change
 YOU are no Chicken Little!!
People
Lead
Culture
Promote
Support
Evolve
People
Coffee Talkers
Life outside of work
Caring
Leaders
Under Developed
Thoughtful
Followers
Curmudgeons
Productive
That Person
Routine
Story Tellers
Gifted
Family
Dynamic Cultures
People
Lead
Culture
Promote
Support
Evolve
Lead….. FROM ANY CHAIR
 Each week/bi-monthly pick a person to shadow
 Choose Wisely
 Departments
 Map/Diagram
 Share
People
Lead
Culture
Promote
Support
Evolve
Culture
 Human Resources - What do they consider the companies’ culture?
 Marketing - What do they consider the companies’ culture?
 Sales/Customer Service - What do they think….
 Engineering/Product Development - Same Question
 Product Delivery - Warehouse, Ordering, QA/QC, and definitely the Mailroom
Each group will have something similar to say and something completely different to share
about the culture of the company. A useful tool when defining and promoting a BIA.
People
Lead
Culture
Promote
Support
Evolve
Promote
 Business Continuity Awareness Week - Daily Theme
 Business Continuity Corner
 Posters on each floor
 Suggestions Box
Promoting Business Continuity is a careful balance of “No Chicken Little” but reality of our
evolving business world. Threat landscapes change annually.
People
Lead
Culture
Promote
Support
Evolve
Support
 Guest at Monthly Departmental Meeting
 Steering Committee Membership
 Outward Reach - What does it mean to our clients/customers
 Present PRESENT PRESENT… YOUR VISION…YOUR PASSION!!
While gaining support for Business Continuity is one of the most difficult tasks, taking part
in others’ agendas, driving their business objectives with them, and showing your passion
will gain their support.
People
Lead
Culture
Promote
Support
Evolve
Evolve
 The Supply Chain
 Change = Resiliency
 The Difference YOU make
Business Continuity is about Evolving as an organization. It’s not just about protection,
an Insurance Policy, a Check Box, it’s about growing collectively, achieving business objectives.
It’s about the Difference You MAKE!!
People
Lead
Culture
Promote
Support
Evolve
Thank you
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Jeffrey C. Granvold, MBA, CBCP, ITIL v.3
[email protected]
(972) 729-6486 Office
(460) 400-4817 Cell