OMG! – It Happened on My Watch! Planning for Low Probability – High Impact Events Doug Haines Owner, Haines Security Solutions Overview • • • • • • • • 2 Traditional Risk Management Methodologies Five Mega Events Expected in the Foreseeable Future Review of Unconventional Crisis and the Readiness Factor “Off-set” or “Well Banking” Setting Parameters or “Triggers” Some Examples Conclusion Question & Answers Traditional Risk Management Methodologies • Based on probability – that the threat/hazards has the ability to disrupt service or mission – And, that it will occur • Plan accordingly 3 …Methodologies (cont.) • When catastrophic events happen, leaders say, “oh, we never thought that would happen here”. 4 Events Fall Into Two Categories • Conventional – Ones we’ve planned for – Low impact • Unconventional – Ones we haven’t planned for – Or if we did, they are still outside of our realm of capabilities to react to 5 Severe Novelty • Oso Mudslide • MH 370 • Atlanta Snow storm 2014 • BP Gulf Oil Spill 6 Unconventional Crisis • Event so rare or a predictable event that has the potential for extreme severity • Today’s societies are extremely complex, so when systems fail, the results are catastrophic 7 …Crisis (cont.) • Community-wide Destabilizing Events – – – – 8 Joplin, MO Tornado Yarnell, AZ Wildfire Super Storm Sandy Ferguson, MO Five Mega Events Expected in the Foreseeable Future • Mudslide in Washington State • East Coast Tsunami • Mid-west Earthquake • Above Category 5 Hurricane • Catastrophic Climate Change 9 Current Mind Set of Senior Leaders • Write the plan and follow it • Senior decision makers are not effectively exposed to uncertainty and chaos of major disasters through the exercise environment 10 Add in the Readiness Factor • Must think outside the box • Train differently • Plan differently 11 …Factor (cont.) • Train through failure • Plan not for probability or predictability but for impact 12 Paradigm Shift: • The community at large will require thinking, learning and planning that differentiates between PREPAREDNESS and READINESS 13 Plan for “WORST CASE” • Worst cases are a different species • Will require a different mid-set – Resiliency – Limit impact on people and the places where they live and work 14 “Off-Set” or “Well Banking” • Saving for a “rainy day” – With the intention of using it • Municipal Bonds • Corporate investment incentives • Government budgets – Corp operating budgets – Joint Public – Private Ventures 15 doug How do we do that? • Implement legislature – City/county ordnances – Public policies – Laws • Set parameters for implementation 16 Planning for the future while solving today’s problems. Setting Parameters or “Triggers” • Unified Facilities Criteria (UFC) – New construction – Existing buildings • Change in usage • Major renovations • Increase in floor space 17 Established to mitigate the terrorist threat by minimizing damage to inhabited facilities in an effort to reduce mass casualties …”Triggers” (cont.) • Crime Prevention Through Environmental Design (CPTED) – Changing composition of neighborhoods • Decentralize poverty – New construction or Major housing renovation projects 18 Established to reduce criminal activity in neighborhoods by creating an environment that thwarts their activities • Major renovation after event when 50% of system is damaged or destroyed • Scheduled renovation projects when 50% or more of the existing building/infrastructure is being upgraded • During pre-planning of new neighborhoods, facilities, or utility systems 19 After a Major Event • When 50% of system is destroyed or damaged – Replacing infrastructure – Rebuilding neighborhoods 20 … Event (cont.) • Changed the city ordinance • Redesigned area along the Red River banks Grand Forks, North Dakota 21 …Event (cont.) • Changed city ordnance • Storm cellars in public places Moore, Oklahoma 22 …Event (cont.) • FI-PI-LI highway Pisa, Italy 23 Planned Renovation Projects • When 50% or greater is being replaced or upgraded 24 …Phase (cont.) • California – Earthquake laws requiring certain building codes to be met – Some existing infrastructure is being retrofitted 25 …Event (cont.) Rotterdam, the Netherlands 26 During Planning Phase • As part of a master plan • Incorporate standards as, “that’s just what we do here”. 27 … Phase (cont.) Singapore City, Singapore 28 Conclusion • • • • • 29 Traditional Risk Management Methodologies 5 Mega Events Unconventional Crisis & the Readiness Factor “Off-set” or “Well Banking” Setting Parameters or “”Triggers” References • • • • • • • • 30 Leadership In Unconventional Crisis, Dr. Erwan Lagadec Survival: How Being Prepare Can Keep You and Your Family Safe, LTG/USA Ret Russell Honore DaVinci’s Horse #6: Unconventional Crisis, Narrative Rationality, Sense-making and the Readiness Factor, CDR/USN Ret Ed Beakley When There Is No Cavalry, Douglas Himberger, David Sulek, and Stephen Krill Jr. The Self-Designing High-Reliability Organization , Gene I. Rochlin, Todd R. La Porte, and Karlene H. Roberts Anticipating Rude Surprises: Reflections on “Crisis Management” Without End, Todd R. La Porte Mission Improbable and Worst Cases, Lee Clarke 11-12 March 2015 Catastrophic/Unconventional Crisis; Leadership In Complex Crisis Response – Reagan Presidential Library, Simi Valley CA Final Thoughts While we might not be able to prevent an unconventional event from occurring, we certainly can reduce its effects by what we do today. 31 Questions & Answers 32 Contact Information • Doug Haines • +1 (805) 509-8655 • [email protected] • www.hainessecuritysolutions.com 33
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