COMS 1 – Final Exam Study Guide – Chap 5,6,7,11,20,21,23,24,25,26
You can use ONE (1) 3x5 Notecard for the final exam (It must be an actual notecard and given to me before the test starts.) I will hand it back after
the test has been handed out. Makeshift notecards or other non-notecard items will not be given back
Chapter 5
-Because we hear so many sounds simultaneously, the first stage of listening is what
-When we, as listeners, focus on the message, we are at what stage of listening
-Review the different stages of listening
-When the audience has decided before you begin to speak that you have nothing useful to say, the listening barrier is what?
-A person who likes information delivered with lots of facts and details is likely what kind of listener
-What is the process of listening to evaluate the quality, appropriateness, value, & importance of information?
-What is a conclusion based on partial information or an evaluation that has not been directly observed?
-Review the five barriers to effective listening.
-Review the different types of listeners that are covered in the text
-Review the strategies for becoming a better listener.
-Review the different goals of listening
Chapter 6
-Observing your audience and asking questions about them are forms of what
-Which kind of questions allow for unrestricted answers, rather than limiting answers to choices or alternatives.
-Asking a question such as "What do you believe the state should do about funding education?" is an example of what
-When you ethically use the information you gathered to customize your speech to your audience, you are performing what
-Collecting information about audience members concerning their age range, gender, and ethnicity is part of what process
-Finding out that you will give your speech to an all-male audience who are around 30 years old is a form of what
-The culturally-based perception of self as masculine or feminine is called what
-When a speaker uses terms like "African-American" and "Asian-American," the speaker is attending to what
-What is ethnocentrism?
-A speaker who analyzes the audience's income, occupation, and education is interested in its what
-Trying to determine an audience’s beliefs or attitudes about a speech topic is termed what
-Review methods of assessing audience reactions after your speech.
-Review audience attitudes that can affect your speech.
-Review the key aspects of the speaking situation.
Chapter 7
-For North American audiences, the BEST way to determine if your listeners are maintaining interest is to observe what?
-Squirming, feet shuffling, and general body movement often indicate what about the members of the audience
-Which nonverbal responses are indicators of interest and support?
-Review the ways to read nonverbal cues to understand listeners’ reactions to your speech.
-If your audience seems inattentive or bored, what are some of the things that you can do
-Review the adaptations you can make to respond to listeners’ nonverbal cues.
-Review the ways to customize your message to your audience
-The specific group of audience members that you, as a speaker, most wish to address or influence is what kind of audience
-High-context listeners pay closer attention to what than low-context listeners.
-Review the strategies for adapting to diverse groups of listeners.
-When adapting your speech to an audience from a collectivistic culture you should do what
-Listeners from cultures with this kind of orientation consider time an important resource.
Chapter 11
-When your central idea naturally divides into various areas to be supported, the organizational pattern is what
-The pattern of speech organization used in a speech topic that progresses in order of time is a what
-Review the five patterns for organizing the main ideas of a speech.
-A speaker using (which) organization pattern, arranges ideas according to their physical locations or directions.
-A speech topic presenting an issue that needs to be resolved will probably be organized using which structure?
-When you save the most important material for last, you are using what principle
-Review the different ways to integrate supporting material into a speech.
-Hypothetical illustrations, description, and opinions are considered to be what kind of evidence?
-What is a statement of what is to come called?
-The main reason to use previews, summaries, and signposts is to do what?
-For what reasons would a planned pause in a speech be used
-Transitions, previews, and summaries are all examples of what?
Chapter 20
-What are the advantages of using presentation aids?
-How can you BEST use people as presentation aids in a speech?
-Review the types of presentation aids and how to use them effectively.
-What is a pictorial representation of statistical data called?
-When illustrating how data is distributed in a given category or area with a presentation aid, you should use what?
-What is a type of visual that consists of flat areas of varying lengths used to represent information.
-What is a type of visual aid that shows relationships between two or more variables.
-An effective presentation aid that can be used to summarize audience comments during a presentation is called what
-Which type of fonts should you use for titles on presentation aids?
-Which fonts are easier to read for longer passages?
-Although interesting and dramatic, what fonts should be used sparingly because they are hard to read.
-Review the primary considerations when selecting a presentation aid?
Chapter 21
-Review the principles for effective presentation aids?
-Review the guidelines for developing effective presentation aids.
-When using objects as a presentation aid you should avoid what
-Review the different tips for using presentation aids
-What is the BEST advice for timing the use of presentation aids in a speech?
-When you use presentation aids, you should always remember what?
Chapter 23
-The process of changing or reinforcing a listener's attitudes, beliefs, values, or behaviors is called what
-Review the goals of persuasive messages.
-A learned predisposition to respond favorably or unfavorably toward something is
-Something you understand to be true or false is called what?
-An enduring conception of right or wrong, good or bad is called what?
-The discomfort that prompts a person to change when info conflicts with attitudes, beliefs, values, or behaviors is what
-The personal need to achieve our highest potential is called what?
-Knowing what your listeners value and appealing to those values is known in persuasion as what?
-Review the four ways to motivate listeners to respond to a persuasive message.
-When stating your central idea in a persuasive speech, it is useful to state it how?
-Review how to prepare and present an audience-centered persuasive speech.
Chapter 24
-The audience's perception of a speaker's competence, trustworthiness, and dynamism is termed
-Form of dynamism, projected through delivery, occurs when a speaker is perceived as charming, talented, and magnetic is
-Credibility when that establishes common ground with audience, supports using evidence, & presents a well-delivered speech
-The type of reasoning that involves reaching a general conclusion from specific instances is known as what
-Deductive reasoning can be structured in the form of a what? (which includes three elements)
-Review the principles of effective logic and evidence to develop a persuasive message.
-Review the strategies to improve your initial, derived, and terminal credibility.
-Which type of reasoning involves organizing an argument using a major premise, a minor premise, and a conclusion?
-Review the terms used by Aristotle for the elements of persuasion
-What are the steps in Monroe’s motivated sequence?
Chapter 25
-In a public relations presentation, the speaker should anticipate and prepare for criticism by doing what
-A special-occasion speech in which one of your goals is to build another speaker's credibility is what
-What two criteria are most important when making a speech of introduction?
-When offering a brief salute to a special occasion or person, you are giving which kind of speech
-Review the occasions and best practices for ceremonial speeches.
-When you make a speech placing someone's name in nomination for an office or award, what should you be sure to mention?
-Identify occasions and best practices for ceremonial speeches.
-Which special occasion speech may inform or persuade, but has a primary goal to entertain.
-What is it that relies upon exaggeration, and is often humorous.
-Review the strategies for creating humor in a speech.
-What is considered the opposite of hyperbole.
Chapter 26
-Review the steps groups use to solve problems with reflective thinking.
-When all members of a group support a final decision, they have achieved what
-Review the ways to participate effectively in a group.
-Which style of leadership is characterized by superiority, the giving of orders, and control over
-What kind of group leader gives group members freedom in all aspects of the decision-making process with little help
-Review the common roles and styles of leadership.
-This type of group leader is objective, encourages group discussions and decisions and guides when necessary
-In what format does a group presents a short speech to the audience.
-In what format does the group answers audience questions with short impromptu speeches.
-Identify key steps in planning and making a group presentation.