R E S E A R C H A N D A N A LY S I S Standby Consumption in Households Analyzed With a Practice Theory Approach Kirsten Gram-Hanssen Keywords: consumer electronics energy conservation everyday life industrial ecology sociotechnical structures sustainable consumption Summary This article focuses on the energy consumption of households and the question of how daily routines can be changed in a more sustainable direction. It discusses different theoretical approaches with which to understand consumer behavior and introduces practice theory that emphasizes sociotechnical structures as the basis for analyzing stability of consumer practices and opportunities for change. Through analysis of ten in-depth interviews with families participating in a project aimed at reducing standby consumption, it is shown how technological configurations, everyday life routines, knowledge, and motivation constitute the practice and also structure the possibilities for change. The article concludes by contending that a conception of human behavior that is both less rational and less individualistic is needed to understand stability and change of households’ energy consumption behavior. Address correspondence to Kirsten Gram-Hanssen, Ph.D., Senior Researcher Danish Building Research Institute, Aalborg University Dr. Neergaards Vej 15 DK-2970 Hørsholm, Denmark [email protected] http://personprofil.aau.dk/profil/107289 c 2009 by Yale University DOI: 10.1111/j.1530-9290.2009.00194.x Volume 14, Number 1 150 Journal of Industrial Ecology www.blackwellpublishing.com/jie R E S E A R C H A N D A N A LY S I S Introduction With global climate change high on the political agenda, energy consumption in households is of major relevance, because households account for approximately one third of total energy consumption in developed countries (Unander et al. 2004). Individual consumer behavior and everyday practices help to explain a substantial part of household energy consumption, and usage in technically identical houses can vary by as much as 300% or 400% due to these factors (Gram-Hanssen 2004). Therefore, studies of consumer behavior of household energy use are highly relevant, although research has generally favored a focus on technical efficiency. The field of consumer studies can be usefully divided into three main disciplinary categories— economic, psychological, and cultural—and all three approaches have been used in energy studies. First, the economic perspective tends to presuppose rational behavior on the part of consumers; it assumes that they have sufficient knowledge about alternative consumption technologies and will use this information to reduce energy consumption. Typical economic research focuses on the price elasticity of energy demand, modeling how sensitive household behavior is to rising (or declining) prices (see, e.g., Micklewright 1989; Narayan et al. 2007). A customary critique of this economic approach is that it ignores differences in consumer attitudes that are central to many psychological perspectives. Second, the work of Ajzen and Fishbein (e.g., Ajzen and Fishbein 1980) on the theory of reasoned action has been influential in studies centered on behavior and attitudes. Like the economists, these authors view humans as rational beings who make systematic use of information and behave consistently on the basis of particular intentions. Psychological research, though, includes other rationalities beyond the purely economic, such as, for example, attitudes toward comfort, pleasure, and safety. A great deal of work on individual attitudes and behavior related to residential energy consumption builds on this psychological approach (see, e.g., Wagner 1997; Brandon and Lewis 1999; Abrahamse et al. 2007). The psychological perspective is often criticized for its overly individualistic understanding of consumer behavior. Finally, the cultural approach applies sociological and anthropological theories that focus on the collective structures of consumer behavior, in contrast to the emphasis on rational and consistent behavior inherent in the economic and psychological studies. Lifestyle research analyzing how different groups of consumers demonstrate identity, status, and associativeness through their consumption are core examples of this perspective (Featherstone 1991; Campbell 1995; see also Kuehn 1998). Recent scholarship in consumer studies, however, has criticized this cultural approach for focusing undue attention on the conspicuous and communicative aspects of consumption and thus ignoring ordinary consumption, such as, for instance, energy consumption (Gronow and Warde 2001). In response to this appraisal, a significant body of literature has begun to emerge on routine aspects of consumption, with particular emphasis on the influence of technological structures on consumer behavior in relation to energy consumption (Shove 2003; Southerton et al. 2004). This article is situated within a general cultural understanding of consumption and focuses on routines and technological structures. It relies on the application of practice theory that has been extensively developed within the field of consumer studies (Shove and Pantzar 2005; Warde 2005) but that, to date, has not been commonly used within energy studies, although Crosbie and Guy (2008) recently applied this approach to the case of household lighting. My intention is to make practice theory more operational within empirically based energy-consumer studies. Accordingly, this treatment will advance insights on how routines and technological structures contribute to the construction of energy-consumption practices while simultaneously highlighting how socially shared knowledge and attitudes hold practices together. In contrast to the individualistic perspectives, which is emblematic of economic and psychological theories, practice theory views attitudes in a structural and collective way and contrasts the rational tendencies presupposed by psychologists and economists with the irrationalities found in experiential research of everyday practices. Gram-Hanssen, Standby Consumption in Households 151 R E S E A R C H A N D A N A LY S I S The empirical basis for this article is a study of standby behavior in households that consisted of ten in-depth qualitative interviews with households participating in a research project that encouraged reductions in standby electricity consumption. Standby consumption is energy consumed by appliances when they are not in active use; according to recent estimates, this mode of usage accounts for about 10% of household electricity consumption for lighting and appliances in developed countries (Meier 2005). Research and policy initiatives to date on standby consumption have focused on changing consumer behavior and on technologies that lower standby consumption; much rarer are efforts to understand how technological structures and routines together constitute the practice of standby consumption (cf. Crosbie 2008). In this article, standby consumption practices are used as examples of energy-consuming everyday practices because technical configurations both in the house and related to the infrastructure of communication technologies are central to this type of usage and are similar to the small, unnoticed routines that trigger people to turn appliances on and off. The analysis seeks both to reveal how to effectively introduce energy-saving measures in households that are relevant for energy policy and to highlight how practice theory can be developed for purposes of empirical analysis. The next section provides a brief introduction regarding research and policy initiatives related to standby consumption, and this discussion is followed by a summary of practice theory. I then describe the design of the standby project and the methodology for the study. The main part of the article comprises an analysis of how everyday practices of the respondent families changed as a result of different communicative and technological interventions. The conclusion identifies the advantages of applying practice theory to the study of energy consumption and describes how this type of analysis can improve energy policy making. Standby Consumption Standby consumption was first identified as a new challenge during the 1990s, when analysts began to draw attention to the growing 152 Journal of Industrial Ecology number of appliances with “leaking” electricity (Sandberg 1993). On average, 20% of household electricity use is for consumer electronics and information and communication technologies (ICTs), and half of this amount is consumed when the equipment is in standby mode (GramHanssen et al. 2004).1 Any single appliance may account for a very small amount of overall electricity consumption, but the increasing number of computers, televisions, DVD players, and so forth in each household consumes, in aggregate, a substantial amount of electricity. Given this situation, standby consumption seems to be an obvious target for electricity-saving measures. In recent years, in fact, there has been considerable political interest in reducing standby consumption, and specific efforts have targeted both consumers and producers. Standby consumption poses difficulties in terms of regulation and measurement, however (Meier 2005). Consumer electronics and ICT devices are embedded in global supply chains to a greater degree than is the case, for example, for white goods, such as refrigerators and washing machines, and therefore it has been necessary to formulate international accords rather than to forge regional agreements among European Union member countries. Furthermore, the fast pace of technical development of these products makes it difficult for relatively static regulations to keep up. Even agreement on a definition of standby consumption in such a dynamic context is challenging, and without a clear meaning, it is difficult to draft effective regulations (IEA 2001). From a technical standpoint, it is not a problem to develop devices that lower standby consumption (IEA 2001). Japan and Australia, for instance, have worked on local regulations that prohibit the sale of devices with more than 1 watt (W) standby (Harrington and Holt 2003). Other countries, including Denmark, have focused more on encouraging consumers to switch off the standby capability as a routine or to purchase specially designed instruments that do it automatically. Even though many new technologies do have lower standby consumption, the growing number of ICTs in households and the way practices related to this equipment develop indicate that standby consumption continues to be a relevant energy-policy issue (Røpke et al. 2007; Crosbie 2008; Jensen et al. 2009). R E S E A R C H A N D A N A LY S I S This article develops a consumer approach to standby consumption and focuses on how practices can (or cannot) be influenced by communicative and technological initiatives. In some respects, the study of standby consumption from the perspective of practice theory resembles the investigation of other “classic” environmentally friendly habits, such as turning off lights or shutting off running water, but in other respects, standby consumption poses special challenges. From a rational behavior point of view, it is obvious that one should strive to conserve energy when it is not needed, thus simultaneously saving money and protecting the environment. In other words, efforts to reduce standby consumption are tantamount to turning off the lights in unoccupied rooms or shutting off running water while brushing one’s teeth. When one explores standby consumption from a sociotechnical perspective, however, three critical differences become apparent. First, standby consumption, like appliance use in general, is invisible, and a meter is required to measure the amount of “wasted” electricity associated with each device. Second, the issue of standby consumption has been publicly acknowledged for less than a decade, which is an exceedingly short period in which to embed a new cultural tradition of awareness. Contemporary adults have not been instructed since childhood to turn off standby consumption, and this situation differs rather dramatically from the cases of electric light and water. Finally, standby consumption is different in the sense that it is an integrated part of an electrical appliance. Technologies are designed to be left in standby mode, which means that to ask people to turn off the standby functionality is to instruct them to use their devices in a way that differs from how they were designed. This is not an impossible goal. As studies of the domestication of technologies have shown, users often reinterpret the intentions of designers (Haddon 2006; Brown 2008), but it does present a further challenge. Introducing Practice Theory Alan Warde (2005) recently introduced practice theory into cultural consumer studies, in response to arguments that excessive attention had been devoted to conspicuous consumption and to the symbolic and communicative aspects of consumption, at the expense of efforts to understand more routine and ordinary consumption, such as, energy consumption (Gronow and Warde 2001). Warde’s work draws mainly on practice theory as formulated by Schatzki (1996) and developed and discussed by Reckwitz (2002b). The approach originates with early formulations advanced by Bourdieu (1976) and Giddens (1984), who sought to overcome the problem of structure−actor dualism, and it emphasizes how practices, rather than signs or abstract structures, are key to both constituting and understanding the social realm. Despite some significant differences between Warde (2005) and Reckwitz (2002b), one could argue that their understandings of practices and routines are quite similar. Giddens (1984) refers to the ways actors and structures mutually constitute each other as the recurrent nature of social life, and he sees actions as processes rather than as distinct phenomena, each with its own cause. Thus, on the basis of a practical consciousness, we continually carry out our daily tasks and, at the same time, reproduce the social structures of society. Even though the agent, in Giddens’s view, is knowledgeable and competent, his or her acts have both unintended consequences and unrecognized conditions. In his understanding of routines, Giddens is inspired by insights from psychology, and he explains the repetition and recognition of routines as a way to create safety. In other words, routines help to reduce ontological insecurity. Bourdieu’s (1984) understanding of practices is closely related to his notion of habitus, which refers to a practical sense of how people view and divide the world. A habitus is an intuition that is formed during childhood and that determines one’s habits and one’s tastes, dreams, and wishes. An important element of this theory is how one’s parents’ possessions of cultural and economic capital are decisive for the constitution of habitus. In this way, class position is an important determinant of how social structures are reshaped in the physical surroundings through the things a person possesses (Bourdieu 1984). Some critics, however, have argued that Bourdieu, with his notion of a class society, has an overly static Gram-Hanssen, Standby Consumption in Households 153 R E S E A R C H A N D A N A LY S I S Schatzki (2002) Warde (2005) Practical understanding Understandings Rules Procedures Teleo-affective structures Engagement Shove-Pantzar (2005) Competences Items of consumption Reckwitz (2002b) Body Mind The agent Structure/ process Knowledge Meanings Discourse/ language Products Things Figure 1 Key elements in the understanding of practices. understanding of Western societies and their mechanisms of distinction (see, e.g., Gabriel and Lang 1995). Nonetheless, the notion of habitus and its understanding of how the world is unconsciously embedded in people’s bodily actions from early childhood are an important contribution to the understanding of routines and practices. Recent practice theorists, such as Schatzki (1996) and Reckwitz (2002a, 2002b), who draw on the work of both Giddens (1984) and Bourdieu (1984) in their descriptions of the routines of everyday life, emphasize that both body and things (or technologies) are important for understanding practice, through mind, knowledge, structure, and agency are relevant as well (Reckwitz 2002a, 2002b). Furthermore, especially in the theoretical perspectives advanced by Reckwitz (2002a), technologies are given a particularly prominent role. Both Schatzki and Reckwitz also accentuate the collective aspect of practices. Reckwitz (2002b, 249–250) observes that a single individual acts as a carrier of practices, and Schatzki (1996, 89) writes that practices are coordinated entities that are temporally unfolded and constitute spatially dispersed nexuses of doings and sayings. The idea that a practice forms a 154 Journal of Industrial Ecology nexus also means that certain elements hold the practice together. A comparison of the ideas of Schatzki and Reckwitz with the work of scholars such as Warde (2005) or Shove and Pantzar (2005), however, indicates that the latter subscribe to slightly different descriptions of the elements that lend coherence to practices. Figure 1 lists and compares the interpretations put forth by the different authors on this point. Schatzki (1996) writes that practical understanding, also described as know-how or routines, is one element for holding a practice together, whereas explicit rules are other ways to achieve this objective. As illustrated in figure 1, the third element necessary for binding practices into useful sets, according to Schatzki, is the existence of teleoaffective structures. A teleoaffective structure is a compound of something that is goal oriented (teleo) and that has a meaning in a substantive or ethical sense (affective). In this sense, the notion that teleoaffective structures hold practices together thus implies that the practices are guided by a direction toward an objective that has a substantial meaning for someone. Warde (2005) and Shove and Pantzar (2005) are obviously inspired by Schatzki (1996), but R E S E A R C H A N D A N A LY S I S they rename and reduce some of the elements, and, with reference to Reckwitz (2002b), they add material stuff—things, products, or just items of consumption. In a relatively straightforward application, Shove and Pantzar (2005) rely on just three elements—competences, meanings, and products—to explain the emergence of the practice of Nordic walking. For the purpose of understanding energy-consuming practices as standby behavior, I submit that this framework is overly simple, as the authors do not distinguish between the two main types of competences: know-how or nonverbal knowledge and explicit, rule-based, or theoretical knowledge. Warde more or less follows the description provided by Schatzki (1996), but he renames the three different elements and implicitly adds items of consumption. Reckwitz (2002b) takes a slightly different approach: Rather than describing the different elements that hold practices together, he focuses on core sociotheoretical elements and how they are conceptualized in practice theory as compared with other sociocultural theories. These core elements include body, mind, things, knowledge, discourse, structure and process, and the agent. As shown in figure 1, these elements resemble the proposals of other authors in terms of the coherence of practices. It is therefore possible to conclude that the following elements are most relevant and appropriate for the study of standby consumption: • • • • know-how and embodied habits, institutionalized knowledge, engagements, and technologies. The following case descriptions of standby consumption of households illustrate the content of these elements. A comparison of this practice theory approach with economic or psychological theories of reasoned action reveals that the main difference is the degree to which individuals are seen as independent and rational actors or the degree to which they are seen as actors taking part in collectively shared structures of knowledge, engagements, or technologies. The theory sees practices as collective though it is still open for individual differences and for seeing rational knowledge input and aspects of attitudes as part of an explanation of practices. Methodology Empirical analysis consisted of ten in-depth qualitative interviews that were conducted as part of a research project related to standby consumption carried out by the Danish company Lokal Energy A/S, in collaboration with the Danish Building Research Institute (Gram-Hanssen and Gudbjerg 2006). Thirty households were selected to participate in the project, which involved a year of continuous measurement of standby consumption associated with consumer electronic appliances; participants also received various information about how to lower their electricity consumption. All of the respondent families lived in owner-occupied, single-family detached houses. This feature of the project was determined by the technical aspects of the measurement process, which, under some circumstances, could require drilling into the walls. Such intervention could more easily be carried out under conditions of owner occupancy. Furthermore, all households had at least the average number of consumer electronic appliances to ensure that there was ample potential to reduce standby consumption. In view of these limitations, the families selected for the project had wide variance with respect to income, education, and age as well as varying levels of environmental awareness. The households were chosen on the basis of a questionnaire distributed in two neighborhoods that differed from each other in terms of socioeconomic status. In all 30 households, meters were installed on each electrical device, including televisions, VCRs, game consoles, computers, printers, scanners, loudspeakers, and stereo equipment. The metering system was accessible on an online basis for more than a year, which allowed the research team to track when an individual device was on or off or was left on standby. The measurement period was divided into three phases: • Reference period of approximately 2 months, during which baseline measurements of standby consumption in the respondent households were made (and during which Gram-Hanssen, Standby Consumption in Households 155 R E S E A R C H A N D A N A LY S I S no effort was made to encourage the families to lower it). • Communication period lasting for 4 to 6 months, when the respondent households were educated in various ways, including posted leaflets, visits from an energy adviser, and invitations to follow their own standby consumption on a Web site. • Technology period extending for 4 to 6 months, when different types of technical devices, lighting, and automation equipment (i.e., to control the manually operated turn-off switch) were distributed. Technical devices included automatic energy-saver plugs for televisions and personal computers and remote control or time switches for power boards. families), to empty nesters in their 60s (three families). The interviews were conducted in the homes of the interviewees, with one or both adults present, and lasted for approximately 1 hr. Four interviews were carried out with both spouses, four interviews included only the husband, and two interviews included only the wife. The interviews were transcribed and analyzed, with a focus on questions of stability and change in routines. Interviews were conducted in Danish, and all of the quotations below are my own translations. Furthermore, the names of the interviewees have been changed to ensure anonymity. Analysis of the metering revealed that roughly one third of the standby consumption was reduced following the visit of the energy adviser, whereas the other communicative initiatives had no measurable effect. A further one third of the standby consumption was lowered through the use of the various technical devices, and the last third of the standby consumption remained the same throughout the period. These reductions, however, were quite unevenly distributed across the respondent households: Some responded to the visit by the energy adviser, others used the technical devices, and yet a third group evinced very little uptake of any of the initiatives.2 On the basis of these insights, ten families were selected to participate in qualitative interviews. The specific selection criteria were designed to obtain the largest possible variation in response patterns and broad variation in sociodemographic characteristics. The ten families were not representative of the Danish population but rather were a varied selection of families to ensure inclusion of as many different approaches to managing standby consumption as possible. The ten selected households included two families of unskilled workers, four families in which at least one member was a skilled worker or had middle-range training, and four families in which one or both adults were university graduates or were employed as managers. The age of the interviewees varied from parents in their 30s and 40s with young children (four families), to families with teenagers (three The following discussion provides an analysis of the interviews on stability and change of the participants’ standby practices. To introduce the different motivations toward standby consumption of the interviewed families, I first discuss the families’ reasons for agreeing to be part of the project. Families gave three basic explanations for why they wanted to participate in this initiative, and these sentiments are illustrated in the following quotes: 156 Journal of Industrial Ecology Standby Consumption in Practice Ms. Jensen: I found it exciting, because I thought we had a huge standby consumption, so it was funny to see how much we actually used. (nonskilled worker, in her 30s) Mr. Hansen: I think, we thought as much that it was for helping you actually. . . . We did not think that we should use it for anything. (graduate, in his 30s) Ms. Svendsen: I thought it was interesting to hear about, and then I thought actually that we did not have much on standby. I expected just a pat on the back. (middle-range training, in her 60s) These differences in motivations related to the project and to standby consumption in general thus supported that we had succeeded in selecting families with varying interests in the subject and did not only recruit families who were already committed to saving on standby consumption. One element of the project entailed a visit from an energy adviser, who walked through the R E S E A R C H A N D A N A LY S I S house with a small meter to visualize and explain to each family how much electricity was being used on standby for different devices and gave the households advice on how to reduce it. For some of the families, this was an eye-opening experience: Mr. Olsen: There was this woman with a meter. Really, there we could see it—clickclick—and she could say, ‘This is what it cost’! It was very tangible, and she also gave some pieces of advice. (nonskilled worker, in his 40s) From the monitoring of the household meter, we could see that after the visit by the energy advisor, the Olsen family reduced their standby consumption very significantly and continued to keep it low throughout the rest of the project period. Mr. Olsen explained that after the consultation, he reorganized wires and plugs to make it easier to turn off all devices relating to, for example, the television or the computer in one single move. The only new routine that he added was that every evening when he put out the light before going to bed, he also checked that all standby consumption was turned off. To the question about whether it was easy to learn to remember, he responded, “That was not a problem, because I am always the last one to go to bed.” Mr. Olsen was also asked whether he had heard of standby consumption before and why he had not made such changes sooner. He answered, It does not interest me a shit. All this eco . . . sometimes it becomes a bit too religious, and I become stubborn. . . . All this standby, it did not really interest me. I thought it was too little to be worried about, but it was not. . . . We had a VCR; it just stood there and bobbled and cost more than €10 [10 euros] a month. That is completely insane. From this family, one can learn three things related to the change of routines. The first lesson is that Mr. Olsen reacted to a change in motivation partly on receipt of more knowledge (the metering) and partly from what was, in his view, a persuasive and pleasant energy adviser. He had previously regarded attempts to reduce standby consumption as on par with religious fa- naticism. The energy adviser, however, induced him to change his attitude, so that he saw reducing standby consumption as “normal” and wasting energy as “not normal” and “insane.” This shift in attitude should be seen not only as a consequence of obtaining more or better knowledge but as a result of meeting a person who challenged him to change his perspective of what was normal or not normal, insane or “religious.” The second lesson is that when Mr. Olsen did implement the changes, he did so by first rearranging the technology configuration to make it simpler to turn off and then finding a procedure that he could easily incorporate into the family’s everyday routines. The third lesson is that this new evening routine was easily maintained. The metering showed that during the rest of the 9-month project period, the Olsen household maintained this habit of turning off standby consumption. Another family who also significantly reduced their standby consumption during the project explained how this was partly related to a side effect of participation: Mr. Petersen: Really, it’s becoming like a sport or competition. It is interesting to see how far we can come down. Though actually concerning electricity consumption in our home I think there are other things [than standby] we should rather look at [washing machine and tumble dryer were mentioned later]. (skilled worker, in his 40s) In the Petersen family, changes in routines were not primarily responsible for reductions in standby consumption; rather, for example, the family unplugged the VCR, which had huge standby consumption and was only very rarely used. This device, like 20% of all the appliances generally measured in the project, used more than 90% of its consumed electricity while it was in standby mode (Gram-Hanssen & Gudbjerg 2006). This family still had one device that contributed to major standby consumption, however, and that actually annoyed the husband. A satellite dish in their daughter’s bedroom served the televisions in the parents’ bedroom and the living room. Entering her room and disturbing her after she had gone to sleep in the evening was too much trouble, so the family always left the dish on. Mr. Petersen’s solution to this Gram-Hanssen, Standby Consumption in Households 157 R E S E A R C H A N D A N A LY S I S problem was to wait for a broadband network with cable television to arrive in the neighborhood, which he expected would happen within a year or 2. The Petersen family confirmed some of the insights gleaned from the Olsen family—namely, the change in motivation after the energy adviser’s visit and the importance of the technical organization of the family’s appliances. In this household, however, the technical organization of the satellite dish, together with the family’s everyday routines, made it complicated for them to institute any adjustments. Instead, they decided to wait for a change in the technical infrastructure, for a solution that would make it easier for them to devise a routine for turning off standby consumption. Finally, the Petersen family was also an example of how consumers might be aware that they are not rational. The family hunted for energy savings related to standby consumption rather than other energy-consuming practices, even though they were aware that they could save more on the latter. Being part of the project and being measured were apparently more fun than just saving energy. In the Kristoffersen family, the wife was quite encouraged by the project, and this family serves as an example of how this inspiration spread to other areas: Ms. Kristoffersen: At my workplace, I am part of the security board, and this little thing that she [the energy adviser] had to meter with, I went to the library to borrow one of these, and then I metered my computer at the workplace, because it is never turned off, and then I went through the house and counted. We have a lot of computers, and then I wrote a little message to the boss. I think it is rather interesting if we can do something about it, because we don’t have that much money. (middle-range training, in her 60s) Although Ms. Kristoffersen was obviously engaged in reducing standby consumption, some things in her everyday life remained unchanged. She had a fax machine on which she used to receive a significant number of messages related to her hobby, but now that email had become much more commonly used, she had not received a fax in 6 months. Still, she disliked let158 Journal of Industrial Ecology ting go of her fax machine and thereby disconnecting one of her communication possibilities, even though she knew that it was a huge standby consumer. The Kristoffersen family contributed two more insights relevant to an understanding of practices. The first lesson is that changes can spread from one practice to another by carrying the motivation from the home to the office. The second lesson is that the regular use of certain communication technologies can develop into a norm of being available and “connected” via several media (e.g., phone, email, fax) and that some people do not want to lose any of these possibilities, even though they may not be regularly used. This particular norm may be considered to constitute a fourth C (connectedness) that can be added to the three Cs (comfort, cleanliness, and convenience) that Elizabeth Shove (2003) demonstrated contribute to the development of new energy-consuming practices. Not all families were convinced during the project that it was really worthwhile to reduce their standby consumption. An interesting example of inflexible practice was seen in the Hansen family. During the technology phase, they received a device to install on their television that would automatically shut down the VCR when the television was turned off. When the family was interviewed, this device had been lying on the windowsill for 2 months without being installed, partly because the Hansens were not sure whether the VCR would lose its settings. They were asked why they had not tried to install it yet. Mr. Hansen: It is a question of using 10 minutes to do the test, and I haven’t done that, so it’s a question of, what do you call it, lack of engagement? (graduate, in his 30s) He explained that every time someone in the family cleaned the windowsill, he or she lifted the device and cleaned beneath it, so the family actually was reminded of it regularly. He said, “In relation to myself, I have often stood looking at it and thought, ‘Well, I should remember to do something about this. . . . I should remember it,’ and then suddenly someone shouts at my back.” (They had two small children). R E S E A R C H A N D A N A LY S I S So, on the one hand, the Hansen family had made a conscious decision to test whether the device worked for them, although in actual practice they did not do anything. The question was, would they just throw it out in the end? Mr. Hansen: No, the idea is that we “throw it in” sometime. Though I keep thinking that the only thing I can gain is the standby from the VCR, and then there is the risk that we can’t gain anything, because we lose the settings. Thus, under continued questioning, Mr. Hansen provided a justification that sounded like a rational explanation with pros and cons. This does not mean, however, that change of practices builds on rational arguments. Rather, the actual practice—the doing—is an assemblage of what is easy and straightforward, what knowledge one has, and what engagements and meanings are associated with that knowledge. In the Hansen family, an obstacle to turning off the VCR was the fact that they expected the device to lose its settings, which is normal among older models and thus an obvious example of how technology design rather than laziness can be the cause of standby consumption (see also Crosbie 2008). The Svendsen family (skilled workers in their 60s) also recognized problems related to technology design when they wanted to reduce their standby consumption on computers and the Internet. The family had two computers placed in different rooms that were served by one Internet connection in one of the rooms. Through the project, they received a remote control for switching the Internet on and off from each of the rooms. If they forgot to turn on the Internet before the computer, however, and only realized it after turning on the computer, they needed to restart the computer again to gain Internet access. “That was a bit annoying,” as Ms. Svendsen said, and in the end they stopped turning off the Internet. Mr. Sørensen, whose family did not reduce their standby consumption at all, concluded, It has to be built into the appliances, and not something we have to go around and manage. Because if you say €150 for us, that is not something we can ponder over for a very long time how much trouble we want for that. I can see the economics in a societal perspective. . . . If we all use for €150 it is a lot, but I do not believe in it, except if it is built into the appliances. (manager, in his 50s) Again, one can interpret this observation as a way to rationalize why the family did not change their practices. In the detailed description of why all the different small things that they could have done did not work for them, however, the Sørensens gave other types of explanations. One of the automatic saver plugs for the computers did not work, and the family did not bother to find out why, partly because they thought that these plugs were clumsy and unsightly. Furthermore, the household had two satellite dishes, each serving two different televisions in separate rooms, with various family members watching each of them. The family included two teenagers, and the family members’ daily television-watching routines varied a lot and were not controlled by one of the adults, as was the case in the Olsen family. Altogether, this meant that turning off the satellite dishes would be unduly complicated. Finally, the family also described how they watched television in bed before going to sleep and said that they would not bother to get out of bed to turn off the television. In the Sørensen family, a combination of technology structures, interior decoration, daily routines, and lack of motivation led to no change in standby practices. These interviews illustrate how changes in standby practices vary across families according to differences in daily rhythm, knowledge, motivation, household composition, housing arrangements, aesthetics, and technology design. The routines in each of the households can thus be seen as different sociomaterial configurations of the practice of standby consumption. The actual outcome in each family varied according to differences in how practices were held together and what different families considered easy or difficult related to the constituent elements. In the following discussion, I continue to use and develop the practice theory approach in a way that is suited to interpreting this variation and to understanding how it contributes to the development and change of practice. Gram-Hanssen, Standby Consumption in Households 159 R E S E A R C H A N D A N A LY S I S Reflecting Empirically on Practice Theory Before I continue with the application of practice theory to this empirical material concerning standby consumption, it is relevant to discuss in what ways one might view habits related to standby consumption as practices. According to Schatzki (2002), it is instructive to distinguish between dispersed and integrated practices, wherein dispersed practices are elements in the integrated practices. Different dispersed practices can be part of the same integrated practice, and a dispersed practice can be part of a multiplicity of different integrated practices. Furthermore, dispersed practices are not guided by all the elements mentioned previously but usually are governed only by a practical understanding, the know-how. Thus, the dispersed practices are most often free of both knowledge and engagement. Actually, it is precisely because of the absence of these structures that it is possible for the dispersed practices to work in different types of settings. In the current context, the question has been whether habits of standby consumption should be viewed as a dispersed practice or as an integrated one. The following discussion builds on the idea that making people aware of their standby consumption, through information campaigns and so forth, is trying to actually change habits of standby consumption from a dispersed practice into an integrated practice by introducing knowledge and engagement. The following discussion uses the four previously introduced elements to systematize what characterizes the standby practices described in the interview analysis. Know-How and Embodied Habits This element of holding together the standby practice is the actual and often unconscious way of turning appliances and electronic devices on or off. The practice of leaving devices in a standby mode rather than in the off mode emerged during the 1980s and 1990s in the wake of a technical change whereby remote controls became normal. When this practice emerged, people simply handled the devices as they were designed to be used, and, with their daily use, this routine became em160 Journal of Industrial Ecology bodied. In this phase, standby consumption could be seen as a dispersed practice that could be a neglected element in different practices, such as watching television or using a computer. Only later, when the energy consumption of this practice was called into question, would it be meaningful to call standby consumption an integrated practice or perhaps to see it as a new element in the integrated practice of energy saving. In this project, the participants were encouraged to change their daily habits related to standby consumption. Some families did this easily, whereas others did not do it at all. When habits changed, it was most often because of a change in knowledge and motivation, and these developments often occurred together with a technological rearrangement. In these instances, changing routines was uncomplicated, which is interesting, as we often assume that when a practice is embodied, it becomes subject to inertia that inhibits changing the practice. Actually, in the households that did change habits, the inertia of habits could be seen as providing a positive inducement, as it helped to perpetuate the new habits after they were initially established. For the families who did not change their habits, this lack of change was only to a minor extent due to the inertia in routines. The main reasons related to technology configurations and design and to housing arrangements combined with lack of motivation. Knowledge Especially in relation to energy consumption, the knowledge component is important, as energy utilization and its consequences are invisible and abstract. Here, the notion of the disembedding mechanism described by Giddens (1991) is relevant, as it describes how social systems in modern society are lifted out of their local context and reorganized over long time−space distances. Expert systems within the sociotechnical organization of people’s everyday life in modern society provide one example. Fully understanding the relationship between energy production and consumption is beyond the interpretative capabilities of any single individual, whether expert or layperson. All people take part in this system as consumers and thus have to rely on and trust R E S E A R C H A N D A N A LY S I S the system and the knowledge that is provided concerning the role of consumers in it. For the last 3 or 4 decades, energy savings in households have been part of the general knowledge disseminated to the public, and lately standby consumption has been added as part of these efforts. The knowledge transfer takes place in many venues, including primary school, general education, and public campaigns. In the knowledge transfer, intermediators (Marvin and Medd 2004)—such as, for instance, the energy adviser in this standby project— translate and communicate knowledge to a wider audience. Another important element in the consumer−producer relationship is the metering of energy consumption in each household (Marvin et al. 1999). Apart from the payment aspect of metering, the meters themselves can provide feedback to the consumer about his or her responsibility with respect to the environmental consequences of electricity production. Many experiments are being conducted on different ways to provide consumers with feedback on their electricity consumption (Fischer 2008); the so-called “informative bill” is the most widely established in Denmark. The interviews in this project contain several examples illustrating that knowledge about the electricity consumed by different appliances in standby mode encouraged change in user practices. It is also obvious, however, that the way this knowledge was provided strongly influenced its uptake. The personal contact with the energy adviser was also part of the effect, and this shows how knowledge is also shared socially. Engagement Whether one is motivated is important for changing the practice of standby consumption, and the impetus can come from quite different approaches. In this project, personal contact with the energy adviser and the fact that households participated in a project and had their electricity usage measured had an impact on the level of enthusiasm that each family brought to the effort. This observation suggests that engagement emerges out of social relationships—that it is, as noted above, something that people share with each other—and consumers are influenced by others with whom they relate or sympathize. The actual content of the motivation associated with efforts to reduce standby consumption can also relate to the private economy, although quite a few of the interviewees also mentioned the societal economy or environmental concern. It is important to note, from an everyday-life perspective, that there is seldom conflict between these different motivators, and money is often used as a way to measure the amount of both saved energy and help to the environment. In relation to the environment, some respondents mentioned that it was difficult to see the relationship between invisible standby consumption and distant and largely indiscernible environmental problems, and it was therefore a challenge to increase their levels of motivation. Several of the interviewees explained that it was much easier to think of the environment when it came to water consumption or waste handling, because the relevant activities were more tangible. In relation to the economy, it is obvious that €150—the average amount of money a household can expect to save per year by reducing its standby consumption—is less consequential for a high-income family than it is for a low-income one. This is, however, not only a question of economic capacity; it also concerns how people relate to the economy. Even though they can easily afford to do so, some people hate to waste money, whereas others always lack money but still do not focus on saving. With inspiration from Bourdieu (1984), one way to understand this paradox is to see the logic of being a saver or a spender as part of the habitus, the cultural orientation, into which people are socialized, and that relates as much to social class as to the actual economic situation. Technologies and Material Structure The practice of standby consumption is indisputably connected with technologies such as televisions and computers, and it is therefore obvious that the devices themselves are strong components for holding this practice together. As many studies have shown, technologies do not determine a specific use but are open to individual interpretation (see, e.g., Jensen et al. 2009). When standby consumption appeared as an unrecognized dispersed practice during the 1990s, Gram-Hanssen, Standby Consumption in Households 161 R E S E A R C H A N D A N A LY S I S it could have been viewed primarily as a consequence of technology design. People simply used the technologies in the easiest and most straightforward way: It required less effort to leave the appliance in standby mode than to turn it off, because this was how it was designed to be used. The practice has evolved since then, however, and knowledge and engagement have come to influence standby practices. Furthermore, technologies have also developed over time, and they are often connected in different ways in individual households, which makes the technological picture much more varied. Finally, particular innovations have been developed with the specific aim of reducing standby power in other technologies, such as the devices that were distributed to the respondent households in the project. Altogether, this means that apart from differences in engagement and in knowledge about standby consumption, one can also find quite a varied picture of technologies and, thereby, of what is easy and what is difficult in relation to reducing standby consumption. The interview material is very extensive in certain cases with respect to the obstacles that households encountered in turning off standby consumption. Part of the challenge stems from the fact that technologies that are placed in different rooms and used by different family members at different times are connected and consequently highly interdependent. The households thus take part in the codevelopment of technological solutions in the home by combining various devices available on the market, and thereby they also individualize and differentiate the technological element in the practice of standby consumption. Furthermore, the practice is not only influenced by individual devices and the way they can be connected; the infrastructure of electricity, satellites, broadband networks, and so forth also strongly shapes standby consumption. Conclusion This detailed study of how the practice of standby consumption has developed and unfolded in different families’ everyday lives provides insights for understanding the practice of standby consumption and thereby offers potentially useful background knowledge for policies 162 Journal of Industrial Ecology to regulate it. Furthermore, the research provides an example of the use of practice theory in empirical work. First, it is instructive to compare the experience of using practice theory to analyze energy consumption behavior in households to the experience of using other theoretical perspectives. As described in the introduction, economic and psychological approaches presuppose that human action is based on a rational analysis of the extant situation. The prevailing view is that implementation of the correct economic instruments and the provision of appropriate information will induce people to change their behavior. In these types of studies, researchers normally include technology in the analytic framework only by distinguishing between more and less efficient applications. As shown in several of the cases in this project, rationality alone cannot explain to what extent people change their habits with respect to standby consumption. With respect to technology, it is important to consider not only efficiency but also the way technology is used, configured, and designed. In contrast, previous studies based on more sociotechnical and cultural approaches to understanding household energy consumption have demonstrated how individual behavior is bound up in technological and cultural structures. The problem with this type of study, compared with the economic and psychological research, is that it ignores and undervalues the actions of individuals. In light of this situation, the advantage of deploying practice theory in the way it has been developed in this study is that it maintains a sociotechnical structural understanding of practices while remaining open to how individuals take in new knowledge and relate their consumption to the economy. Furthermore, identification of the four elements that hold practices together provides an easily understandable and usable analytic tool. The next question concerns what we can learn from an energy-policy perspective about standby consumption through this kind of practice theoretical analysis. On one hand, this methodology confirms the value of elements that are already part of policy programs, namely campaigns focused on knowledge and attitudes (engagements) together with economic instruments such as taxes and subsidies. On the other hand, the practice R E S E A R C H A N D A N A LY S I S theory approach provides us with new understandings of how these elements are connected and how, when combined, they help hold together what people do and say surrounding a specific practice. Furthermore, the study shows how the efficiency of technologies, as well as their design and the way they can be combined and used, is an important factor that can be incorporated into the technology-design phase. To date, policy makers have implicitly relied on the idea that rational householders will change their behaviors in light of new knowledge, economic incentives, or attitudes. The practice theory approach does not reject this strategy, but it contributes new insights into how these elements work together with a more diverse array of additional factors. This point is especially relevant in the evaluation of policy initiatives and thereby also for decision processes to formulate innovative policies. On the basis of a practice theory approach, one cannot expect simple correlations between knowledge and practice, between attitudes and practice, between economy and practice, or between technology and practice. We need to understand changes in practice as part of long-lasting and ongoing processes that incorporate all these elements, and therefore the evaluation of energy-policy initiatives requires more comprehensive evaluation methods. At the moment, Danish consumer-oriented energy policy is focused on evidence-based energy saving, whereby only strategies that can provide cost-effective energy savings receive support. A practice theory approach can be used to argue against an overly instrumental understanding of how practices change. Acknowledgement I thank the interviewees who agreed to take part in this project and my partners in Lokal Energy A/S for their inspiration and cooperation. 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