2016 Smart Commute Survey for City of Toronto Employees
Smart Commute is a City of Toronto program that provides programs and services to help you commute to work
in sustainable ways. Please take five minutes to complete this survey. Your input will help the City identify
programs and services that could help you improve your commute.
Prizes for completing the survey include: TTC Metropasses, $50 MEC gift cards, $50 Canadian Tire gift
cards, $50 Hudson's Bay gift cards, Smart Commute prize packs. Winners will be announced in the Monday
Morning News on May 16, 2016.
Your Current Commute
1. Which City Division do you work for? ___________________________
2. Which City worksite do you usually report to? Please provide the address (i.e. 100 Queen St. West):
_________________________
3. What shift do you usually work?
Day
Afternoon
Evening
Night
Rotating
4. What time do you normally arrive at work? ___________ Leave work? __________
5. How long is your one-way commute to work? _______ minutes; from work? ________ minutes
6. What is the distance of your one-way commute? __________km
7. How do you usually get to work? If several apply, check the one used for the majority of your trip:
Drive alone
Walk
Carpool
Get dropped off
Public Transit
Bicycle
Other _____________________
a. If you carpool, how many others are from your household? _____ ; outside your household? ______
b. If you take transit, which transit system(s) do you use? (TTC, GO, VIVA, etc.) _________________
8. What is your main reason for choosing that mode of travel? (select one)
Cost
Less stress
Comfort
Travel time
Habit
Reliability
Environment
No alternative
Safety
Flexibility
Other (please explain:_________________)
9. Do you have your supervisor's approval to:
a. telework (work from home)
b. compress your work week?
c. work flexible hours?
Yes
Yes
No
No
Unsure
Unsure
Yes
No
Unsure
Changes to your commute:
10. Over the course of the last year, which OTHER ways, if any, did you also use to get to/from work?
Drive alone
Walk
Carpool
Get dropped off
Public Transit
Bicycle
Other _____________________
a. If carpool, how many from your household? ______ ; outside your household? _______
b. If public transit, which system(s) did you use? ____________________________
2016 Smart Commute Survey for City of Toronto Employees
11. In the last year, have you changed how you commute on a regular basis? If yes, how often?
Yes, 4-5 days a week
Yes, 2-3 days a week
Yes, 1 day a week or less
No
a. What mode did you use previously for the majority of your commute?
Drive alone
Carpool
Public Transit
Bicycle
Walk
Get dropped off
Other _____________________
b. Why did you make this change? (select the top 3 reasons)
Learned about other options available
Smart Commute programs/services
Save money
Health reasons
New commuting accommodations (e.g. bicycle parking)
Save time
Changed my home or work location
Environmental concerns
Other _________________________
12. Do you change how you commute during different seasons? _____________
a. If yes, please explain: ______________________________________________
13. If you drive alone to work, have you tried an alternate mode as a result of an incentive you received at
work?
Yes
No
N/A
14. How satisfied are you with your commute to work?
Very satisfied
Somewhat
Neutral
Somewhat
Very
satisfied
dissatisfied
dissatisfied
a. Please explain (Please do not include any personal information):
___________________________________________________________________________
15. To what extent do you agree with this statement: My commute affects my overall job satisfaction?
Strongly
agree
Somewhat
agree
Neutral
Somewhat
disagree
Strongly
disagree
Alternative commuting options:
16. How willing are you to try the following commuting modes, occasionally or on a regular basis?
Already
do
Definitely
Willing
Probably
Willing
Probably
Not Willing
Definitely
Not Willing
Walk
Bicycle
Transit
Carpool
Telework (work from home)
Work at alternate site closer to home
Flexible work hours
Compressed work week
17. If you currently drive or carpool to work, which of the following would encourage you to use public
transit? (choose up to 3)
Tickets/passes for sale at work
Discounted passes
More frequent service
Bus stop close to work
Flexible work hours
Eliminating double fares
Free ride home in case of emergencies
Transit info./advice available at work
If I no longer need my car for work
I already take transit
2016 Smart Commute Survey for City of Toronto Employees
18. Which of the following would encourage you to walk for all or part of your commute? (choose up to 3)
Shower/lockers at work
Better walking infrastructure
If I had someone to walk with
Free ride home in case of emergencies
Flexible work hours
If I no longer need my car for work
I am not willing to walk
I already walk
19. Which of the following would encourage you to cycle for all or part of your commute? (choose up to 3)
Showers and lockers at work
Better cycle infrastructure
Free ride home in case of emergencies
Flexible work hours
If I no longer need my car for work
I am not willing to cycle
If I had someone to cycle with
I already cycle
If training was provided on cycling safety, bike maintenance, etc.
20. If you drive alone to work, which of the following would encourage you to carpool? (choose up to 3)
Help finding carpool partners
Designated parking for carpools
Financial incentives
High Occupancy Vehicle (HOV) lanes
Ability to carpool occasionally
Flexible work hours
Free ride home in case of emergencies
I already carpool
If I no longer need my car for work
I am not willing to cycle
21. Which of the following would encourage you to telework (work from home)? (choose up to 3).
A corporate telework policy
Adequate office space and equipment at home
"Drop-in" workstations at work
Flexibility to work from home occasionally
Satellite offices
Access to office network from home
I already telework
22. Before this survey, were you aware of the Smart Commute program?
Yes
No
23. Please provide the first three characters of your HOME postal code: _______
24. Please provide any additional comments related to your commute (Please do not include any personal
information)
25. How did you hear about this survey? (select all that apply)
Insidetoronto.ca
Poster
Other _____________________
Email
Monday Morning News
Word of mouth
26. If you would like to be entered into the prize draw, please provide your work contact information in the
following section. Your contact information will not be used for any other purpose.
Name (First, Last):
Work Day time telephone Number:
Work Email:
Preferred prize:
________________________
________________________
________________________
________________________
Please send your completed survey via interoffice mail to:
Smart Commute, Metro Hall, 55 John Street, Toronto 2nd Floor, Room 232 M5V 2C6