GROWTH STRATEGIES OF INDIAN FIRMS A CONTEMPORARY CONCERN STUDY REPORT In Corporate Strategy and Policy Submitted to Prof. J. Ramachandran on August 28, 2007 By Alka Bhagat 0611216 Ganesh Balakrishnan 0611229 PGP 2006-08 Indian Institute of Management, Bangalore Contemporary Concern Study Growth Strategies of Indian Firms TABLE OF CONTENTS Executive Summary ........................................................................................................... 6 Objective of Study............................................................................................................... 7 Profit from the Core Framework....................................................................................... 8 Sustainable Growth Criteria .................................................................................................... 8 Defining the Core ...................................................................................................................... 9 Elements of A Successful Growth Strategy........................................................................... 10 Adjacency Expansion .............................................................................................................. 11 Adjacency Evaluation ............................................................................................................. 12 Redefining the Core ................................................................................................................ 12 Profit from the Core – An Analysis of Indian Firms...................................................... 13 Methodology ............................................................................................................................ 13 Sustainable Growth Criteria in the Indian Context ............................................................ 13 Defining the Core .................................................................................................................... 15 Adjacency Expansion and Evaluation................................................................................... 15 Growth Strategies of Indian Sustained Value Creators ...................................................... 16 Wipro Ltd.1,10 .......................................................................................................................................16 Core Definition................................................................................................................................16 Adjacency Expansion ......................................................................................................................18 Evaluation of Adjacencies ...............................................................................................................19 Growth Strategy ..............................................................................................................................20 Reliance Industries Ltd.2,10 ...................................................................................................................20 Core Definition................................................................................................................................21 Adjacency Expansion ......................................................................................................................22 Evaluation of Adjacencies ...............................................................................................................23 Growth Strategy ..............................................................................................................................24 Cipla Ltd.3,10 .........................................................................................................................................24 Core Definition................................................................................................................................25 Adjacency Expansion ......................................................................................................................27 Adjacency Evaluation .....................................................................................................................28 Growth Strategy ..............................................................................................................................28 Hero Honda Motors Ltd.4,10 .................................................................................................................29 Core Definition................................................................................................................................29 Adjacency Expansion ......................................................................................................................30 Adjacency Evaluation .....................................................................................................................31 Growth Strategy ..............................................................................................................................32 Ruchi Soya Ltd.5,10 ...............................................................................................................................32 Core Definition................................................................................................................................32 Adjacency Expansion ......................................................................................................................33 Adjacencies Evaluation ...................................................................................................................33 Growth Strategy ..............................................................................................................................34 Hongkong Shanghai Banking Corporation6,10......................................................................................34 2 Contemporary Concern Study Growth Strategies of Indian Firms Core Definition................................................................................................................................35 Adjacency Expansion ......................................................................................................................35 Adjacency Evaluation .....................................................................................................................36 Based on the framework, the above table shows the evaluation of adjacencies on five parameters: Customers, costs, channels, competition and capabilities/technologies. HSBC has expanded in Step-1 adjacencies. ..........................................................................................................................36 Growth Strategy ..............................................................................................................................36 Hindalco7,10 ..........................................................................................................................................36 Core Definition................................................................................................................................37 Adjacency Expansion ......................................................................................................................38 Adjacency Evaluation .....................................................................................................................39 Growth Strategy ..............................................................................................................................39 Key Findings .................................................................................................................... 40 Observations in the Indian Context....................................................................................... 40 Critique of the Profit from the Core Framework ................................................................ 42 Appendix ........................................................................................................................... 44 Exhibit I ................................................................................................................................... 44 Sensitivity Analysis of Indian Firms ....................................................................................................44 5 year horizon (2002-2006) .............................................................................................................44 10 year horizon (1997-2006) ...........................................................................................................45 Exhibit II .................................................................................................................................. 47 Wipro Timeline ....................................................................................................................................47 Reliance Timeline ................................................................................................................................47 Cipla Timeline .....................................................................................................................................48 Munjal Group Timeline (Hero Honda Motors) ....................................................................................48 Ruchi Soya Timeline ............................................................................................................................49 HSBC Timeline ....................................................................................................................................49 Hindalco Timeline ...............................................................................................................................49 References ........................................................................................................................ 50 3 Contemporary Concern Study Growth Strategies of Indian Firms LIST OF FIGURES Figure 1: Sustained Value Creators in the Global Context ______________________________________ 9 Figure 2 Elements of a Successful Growth Strategy __________________________________________ 10 Figure 3 Adjacency Expansion Mapping __________________________________________________ 11 Figure 4: Adjacency Evaluation Chart ____________________________________________________ 12 Figure 5: Wipro segment-wise breakup ___________________________________________________ 17 The others segment include Hydraulics engineering and other businesses. ________________________ 17 Figure 6: Wipro core identification _______________________________________________________ 17 Figure 7: Wipro adjacency map _________________________________________________________ 18 Figure 8: Wipro adjacency evaluation ____________________________________________________ 19 Figure 9: Reliance segment-wise breakup _________________________________________________ 21 Figure 10: Reliance business mix in 1996 __________________________________________________ 21 Figure 11: Reliance adjacency map ______________________________________________________ 23 Figure 12: Reliance adjacency evaluation _________________________________________________ 23 Figure 13: Cipla segment-wise breakup ___________________________________________________ 25 Figure 14: Cipla geographic base and product mix __________________________________________ 26 Figure 15: Cipla exports growth _________________________________________________________ 26 Figure 16: Cipla core definition _________________________________________________________ 27 Figure 17: Cipla adjacency map _________________________________________________________ 27 Figure 18: Cipla adjacency evaluation ____________________________________________________ 28 Figure 19: Hero Honda market share _____________________________________________________ 30 Figure 20: Hero Honda core identification _________________________________________________ 30 Figure 21: Hero Honda adjacency map ___________________________________________________ 31 Figure 22: Hero Honda adjacency evaluation ______________________________________________ 31 Figure 23: Ruchi Soya adjacency map ____________________________________________________ 33 Figure 24: Ruchi Soya adjacency evaluation _______________________________________________ 34 Figure 25: HSBC adjacency map ________________________________________________________ 35 Figure 26: HSBC adjacency evaluation ___________________________________________________ 36 Figure 27: Hindalco core identification ___________________________________________________ 37 Figure 28: Hindalco adjacency map ______________________________________________________ 38 Figure 29: Hindalco adjacency evaluation _________________________________________________ 39 Figure 30: Profit from the Core Framework ________________________________________________ 42 Figure 31: BCG Growth-Share Matrix ____________________________________________________ 43 LIST OF TABLES Table 1: Sustained Value Creators in the Indian Context ______________________________________ 14 Table 2: Sustained Value Creators Chosen for Further Analysis ________________________________ 15 Table 3: Snapshot of Sustained Value Creators in 1996 _______________________________________ 40 Table 4: Snapshot of Sustained Value Creators in 2006 _______________________________________ 40 4 Contemporary Concern Study Growth Strategies of Indian Firms ACKNOWLEDGMENTS We would like to extend our heartfelt gratitude to Prof. J. Ramachandran who guided us throughout the duration of project with his constant feedback and encouragement. His guidance and valuable insights at every step of the study helped us to move in the right direction. We would also like to express our sincere thanks to Anirvan Pant for his valuable inputs to our project. 5 Contemporary Concern Study Growth Strategies of Indian Firms EXECUTIVE SUMMARY The project scope focuses on benchmarking the Chris Zook’s ‘Profit from the Core’ framework in the Indian context. ‘Profit from the Core’ outlines the sustainable growth strategies in the global context. It argues that sustainable growth is achieved by defining and focusing on a firm’s core, and expanding through adjacencies around the core. In the Indian context, the criteria for selecting companies that are Sustained Value Creators (SVCs) are defined as: a. Revenue > Rs. 400 cr. b. Revenue growth > 8% c. Profit growth > 8% d. Shareholder value creation over a time period of ten years from 1997 to 2006 On the basis of the above criteria, twenty firms are classified as SVCs. Further analysis of seven firms out of these twenty SVCs (shortlist from diverse sectors of economy) following the methodology of core identification, adjacency expansions and adjacency evaluation offers following key insights: Sustained value creators have a strong single core Most firms have expanded around core in adjacencies to reinforce their cores Innovator firms such as Reliance and Hindalco moved into related cores by leveraging on their capabilities/technologies Core redefinition as explained in Zook's framework has not been observed in the time span considered Our conclusion states that Chris Zook’s framework is quite robust and is applicable in the Indian context. 6 Contemporary Concern Study Growth Strategies of Indian Firms OBJECTIVE OF STUDY Our study primarily stems from “Profit from the Core”8, a book by Chris Zook (Bain and Company) defining sustainable growth strategies for businesses. In his book, Zook argued that sustainable growth is achieved by defining and focusing on a firm’s core, and expanding through adjacencies around the core. Zook authenticated his hypothesis by analyzing US firms over a 10 year horizon for sustained sales and profit growth, and shareholder value creation. He found that the firms that qualify as sustained value creators predominantly exploit full potential from a single core and expand into related adjacencies. We intended to test the “Profit from the Core” framework in the Indian context. We identified Indian firms that were sustained value creators. We also analyzed growth strategies of firms that have achieved sustainable growth in the last decade. 7 Contemporary Concern Study Growth Strategies of Indian Firms PROFIT FROM THE CORE FRAMEWORK Chris Zook from Bain and Company, in his book “Profit from the Core”8, defined a framework for sustained value creation in firms. SUSTAINABLE GROWTH CRITERIA Sustainable growth is defined as growth in both revenues and profits over an extended period of time while creating shareholder value. Zook adopted the following criteria to define sustainable growth among firms: 1. Time Horizon: An average of ten years (1995-2005) 2. Revenue Criterion: Sales revenue exceeding US$ 500 Mn 3. Revenue Growth Criterion: Achieving 5.5% real (inflation adjusted) revenue growth, ie. at twice the GDP growth rate 4. Profit Growth Criterion: Achieving 5.5% real (inflation adjusted) profit growth, ie. at twice the GDP growth rate 5. Shareholder Value Creation: Company returns exceeding industry average The rationale for 5.5% real revenue and profit growth was that these figures were the bare minimum growth targets for companies in developed markets. He analyzed companies from seven countries (US, Australia, UK, France, Italy, Germany and Japan) using the above screens and found that only 17% of the firms with revenue above US$ 500 Mn meet all criteria to be sustained value creators. The graph below shows the screening process to arrive at the sustained value creators. 8 Contemporary Concern Study Growth Strategies of Indian Firms Percent meeting successive criterion 100 100% 80 60 41 40 31 17 20 0 > $500M > 5.5% revenue growth > 5.5% profit growth Earned cost of capital 113 46 35 19 Figure 1: Sustained Value Creators in the Global Context DEFINING THE CORE A company’s core is defined inside-out, from the point of view of those inside the company. To identify a company’s core business, the following assets of the company are identified: 1. Most potentially profitable, franchise customers 2. Most differentiated and strategic capabilities 3. Most critical product offerings 4. Most important channels 5. Any other critical strategic assets that reinforce the above assets In other words, the core is defined by the set of products, customers, channels, technologies and capabilities that enable the company to build a sustainable competitive advantage. 9 Contemporary Concern Study Growth Strategies of Indian Firms ELEMENTS OF A SUCCESSFUL GROWTH STRATEGY Sustained value creators have adopted a consistent approach to formulating and implementing growth strategy. The four steps involved are: 1. Focus around well defined cores: Identifying and focusing on the core to drive growth 2. Achieve full potential in the core: Strengthening and defending the core by divesting non-core businesses and establishing increased scale in the core business 3. Expand into adjacencies: Moving into related growth opportunities that reinforce the core 4. Redefine or shift cores: Move first into new business areas in response to industry turbulence by leveraging hidden assets and capabilities Figure 2 Elements of a Successful Growth Strategy 10 Contemporary Concern Study Growth Strategies of Indian Firms ADJACENCY EXPANSION Adjacency expansion is a company’s moves into related segments or businesses that utilize the strength and reinforce the core business. The core business is continually redefined by the adjacency expansion as the company adds new capabilities. Adjacency expansion can occur in three ways: 1. A direct move into an immediate opportunity through various means: new channels, customer segments, geographies and products. 2. A move into a business related to the core as hedging against future uncertainties 3. Entering into new businesses and new steps along the value chain This can be shown on an adjacency expansion map as below: Figure 3 Adjacency Expansion Mapping 11 Contemporary Concern Study Growth Strategies of Indian Firms ADJACENCY EVALUATION Adjacency expansions of a company can be evaluated using five parameters that are shared with the core, namely customers, costs, channels, competitors and capabilities/technology. By creating an adjacency evaluation chart as shown below, adjacencies can be ranked with respect to their relative distance from the core. Further the distance from the core, lesser is the contribution of the adjacency to reinforcing the core. Shared Customers Shared Costs Shared Channels Shared Competitors Shared Capabilities/ Technology Core 1 Step Adjacencies 2-3 Step Adjacencies Multi-Step Adjacencies Diversification Full Share Partial Share No Share Figure 4: Adjacency Evaluation Chart REDEFINING THE CORE9 New environmental conditions force firms to redefine themselves in order to survive. There are five main causes of industry turbulence: 1. Disruptive technologies 2. Emergence of a new and low cost business model 3. Government regulations that suddenly increase or decrease competition 4. Sharp change in customer needs 5. Internet 12 Contemporary Concern Study Growth Strategies of Indian Firms PROFIT FROM THE CORE – AN ANALYSIS OF INDIAN FIRMS METHODOLOGY Indian firms were analyzed using the Profit from the Core framework to identify sustained value creators. Financial data for 9,630 listed companies was obtained from Prowess for a ten year period from 1997 to 2006. Real sales and profit growth were calculated using CPI inflation data from the RBI website. A sensitivity analysis was carried out to obtain optimum figures for sustainable growth criteria in the Indian context (as shown in the Exhibit I). Zook’s criteria of 5.5% real revenue and profit growth stem from the fact that these figures are at or below most of the strategic planning targets for companies in developed markets. In the Indian context, given that the GDP grew at a healthy 5.5% over the time horizon from 1997-2006, a target of 1.5 times the GDP growth, ie. 8% was assumed realistic as a bare minimum growth target for Indian firms. SUSTAINABLE GROWTH CRITERIA IN THE INDIAN CONTEXT For Indian firms, sustainable growth was defined using the following criteria, adapted to a high growth, developing market: 1. Time Horizon: An average of ten years (1997-2006) 2. Revenue Criterion: Sales revenue exceeding Rs. 400 cr. (US$ 100 Mn) 3. Revenue Growth Criterion: Achieving 8% real (inflation adjusted) revenue growth, ie. at 1.5 times the GDP growth rate 13 Contemporary Concern Study Growth Strategies of Indian Firms 4. Profit Growth Criterion: Achieving 8% real (inflation adjusted) profit growth, ie. at 1.5 times the GDP growth rate 5. Shareholder Value Creation: Company returns exceeding industry average We obtained a sample of 20 sustained value creators using the above screens. The list of companies with the industry in which they operate is given below inTable 1. Table 1: Sustained Value Creators in the Indian Context Company Chennai Petroleum Corpn. Ltd. Cipla Ltd. Container Corpn. Of India Ltd. G A I L (India) Ltd. Hero Honda Motors Ltd. Hindalco Industries Ltd. Hindustan Zinc Ltd. Hongkong & Shanghai Banking Corpn. Ltd. Jammu & Kashmir Bank Ltd. M M T C Ltd. Oil & Natural Gas Corpn. Ltd. Power Finance Corpn. Ltd. Reliance Industries Ltd. Ruchi Soya Inds. Ltd. State Bank Of Indore Sterlite Industries (India) Ltd. Tata Power Co. Ltd. Vardhman Textiles Ltd. Vishal Exports Overseas Ltd. Wipro Ltd. Industry Petroleum products (Refineries) Drug formulations Transport services support systems Trade in minerals & energy sources Motorcycles Aluminium, unwrought Zinc Banking services Banking services Trade in minerals & energy sources Petroleum oil Financial institutions Petroleum products (Refineries) Soyabean oil Banking services Copper Electricity energy Cotton yarn Trade in manufactured products Computer software Out of above twenty firms we have chosen seven firms for deep analysis and benchmark ‘Profit from the core’ concept in Indian context. We have excluded public sector companies dealing with natural resources like mining, petroleum, metals, energy etc. We have selected firms to cover most of the sectors: pharmaceuticals, auto, banking, refining, FMCG, IT etc. 14 Contemporary Concern Study Growth Strategies of Indian Firms The final chosen seven firms are as follows: Table 2: Sustained Value Creators Chosen for Further Analysis Company Cipla Ltd. Hero Honda Motors Ltd. Hindalco Industries Ltd. Hongkong & Shanghai Banking Corpn. Ltd. Reliance Industries Ltd. Ruchi Soya Inds. Ltd. Wipro Ltd. Industry Drug formulations Motorcycles Aluminium, unwrought Banking services Petroleum products (Refineries) Soyabean oil Computer software The ‘Profit from the Core’ framework has been applied over these seven firms to analyze their core and adjacency expansion. DEFINING THE CORE We identified the business that satisfied most of the following criteria for the firm in the time horizon of 1997-2006: 1. The segment that generated highest revenue share 2. The segment that generated highest profit share (EBITDA or EBIT) 3. The segment that was the most significant growth driver ADJACENCY EXPANSION AND EVALUATION Both the adjacency expansion mapping and evaluation charts were developed using the framework outlined by Zook. 15 Contemporary Concern Study Growth Strategies of Indian Firms GROWTH STRATEGIES OF INDIAN SUSTAINED VALUE CREATORS Wipro Ltd.1,10 Wipro commenced its operations in 1945 as a vanaspati manufacturer. Vanaspati product line helped Wipro to develop its consumer care and lighting business due to its extensive distribution reach. Wipro entered into lighting business in 1991 and today consumer care and lighting business is among the fastest growing business in this industry segment. First horizontal expansion was into Hydraulics engineering in 1975. Wipro is second largest third party manufacturer of hydraulic cylinders globally. Wipro entered in IT operations in 1980 with initial focus on domestic market. Wipro business can be categorized in two categories: Information Technology and Consumer Care & Lighting. In Information Technology, Wipro Technologies addresses Global IT Services and Wipro InfoTech addresses Indian IT Services and Products. Wipro Consumer Care & Lighting focuses on niche profitable segments and has historically generated cash to support the growth of other business segments. Core Definition The portfolio is dominated by IT services business and it has been one of the high growth segments of Wipro’s business portfolio. 16 Contemporary Concern Study Growth Strategies of Indian Firms Contribution to revenue (2006-07) Others Contribution to EBIT (2006-07) Consumer care & Lighting India & Asia Pacific India & Asia Pacific Others Consumer care & Lighting 4% 5% 1% 3% 7% 17% 89% 74% Global IT Services Global IT Services Figure 5: Wipro segment-wise breakup The others segment include Hydraulics engineering and other businesses. 100% Rs.10,610 Cr. Rs.2,340 Cr. 100% EBT (2006) Sales Growth (2006-07) Others Consumer Care & Lighting 80 India & AsiaPacific IT 60 40 Global IT Serivces & products 20 0 Sales (2006) Figure 6: Wipro core identification The above graph explains that core of Wipro Ltd. is IT services (Global and India, Asia Pacific). IT services contributes nearly 90% of total revenue and 96% of EBIT in 200617 Contemporary Concern Study Growth Strategies of Indian Firms 07. The IT services business has grown by 37% over the last year and that is 100% of overall growth of the firm. Adjacency Expansion Exhibit I details out the timeline of expansion of Wipro into different businesses. Based on this, we have come up with the adjacency map of Wipro starting from 1945 to 2006 as shown below. New India New Channels Contract Printers Manufacturi ng Japan Computers Health care Consumer care Europ e E-commerce New Value Chain Steps Marketing Geographies La Middle East m. US Institutions Internet Hardware Lighting Personal care Infrastructure Maintenance services support Hardware Co. Software Global Core IT services Consumer care Off shore JV/ Consulting Software Acquisitions services Modular icensing services Institutions furniture IT Services R&D services Retail Telecom Million $ customers BPO Retail Finance Tu soaps gh Switches Body & hand wash Talcs Retail w-end New consumer Segments Honey ce care Health drink Hydraulic equipment New Products Figure 7: Wipro adjacency map The adjacency map explains how Wipro has expanded into level 1, level2 adjacencies from the core of IT services geographically, vertically into services, consulting, BPO services, Internet services, hardware space (PCs, printers etc.). Wipro tried to expand in unrelated diversifications into consumer care and lighting, hydraulics, BioMed. In last ten years (1997-2006) span Wipro has tried to focus onto IT core and develop consumer care 18 Contemporary Concern Study Growth Strategies of Indian Firms and lighting as another mini core through acquisitions. Wipro has exited from BioMed in 2006 by selling it to Ranbaxy. • Wipro is acquiring firms across its business sectors – Hardware: JVs and Acquisitions – IT services: Acquisitions – Consumer care: Acquisitions – Hydraulic cylinders: Acquisitions Evaluation of Adjacencies The following table shows the evaluation of adjacencies on five parameters: Customers, costs, channels, competition and capabilities/technologies. Depending upon the level of sharing of above five parameters with the core the adjacency can be classified in Level 1, 2, 3 or unrelated diversification. The consulting, geographic expansion are classified as level 1 adjacencies while IT products, hardware as level 2, BPO as level 3. Figure 8: Wipro adjacency evaluation 19 Contemporary Concern Study Growth Strategies of Indian Firms Growth Strategy Wipro has focused on its IT business as primary core and expanded into related adjacencies around the core though JVs and acquisitions. It has refocused on consumer care and lighting through acquisitions to drive growth. It has divested non-core businesses like BioMed. Reliance Industries Ltd.2,10 Reliance Industries Limited (RIL) is the largest private sector business enterprise in India. RIL’s operations capture value addition at every stage, from the production of crude oil and gas to polyester, polymer and chemical products, and finally to the production of textiles. The success of Reliance is based on the policy of vertical integration and value addition. RIL operates mainly in India but has business activities and customers in more than 100 countries around the world. RIL has production facilities at three major locations in India and a further four locations in Europe. RIL also has exploration and production interests in India, Yemen and Oman. RIL is organized into three major business segments: Exploration and Production of oil and gas; Refining and Marketing of petroleum products; Petrochemicals, including the manufacturing and marketing of polymers, polyester, polyester intermediates and chemicals The Refining & Marketing and Petrochemicals segment accounted for 98 per cent of RIL’s revenues for the year 2006. The Exploration and production business is expected to become a significant contributor in terms of revenues and profits starting from the next couple of years. 20 Contemporary Concern Study Growth Strategies of Indian Firms RIL’s strategy is to build and sustain leadership position across its product categories in the domestic markets, pursue attractive export opportunities, implement vertical integration, access cutting-edge technologies, achieve economies of scale, focus on prudent financial management and invest in high growth opportunities. The primary route for growth adopted by RIL has been through creating businesses and facilities in an organic manner. RIL has also grown through selective acquisitions that ensure greater synergy with its operations. Core Definition Figure 9: Reliance segment-wise breakup Figure 10: Reliance business mix in 1996 21 Contemporary Concern Study Growth Strategies of Indian Firms From the above graph, the core of reliance can be defined as Refining and Petrochemicals. But the snapshot 1996, the business mix is purely petrochemicals. Reliance entered into refining business in 1999-2000 with Jamnagar refinery complex and since then refining has been continuously gaining share at a fast pace in its portfolio. In 2006, refining has ~70% of share in revenue mix. Adjacency Expansion Reliance has been focusing on its core business through value addition (Backward and forward integration). By backward integration, it has expanded into refining and Oil and gas exploration. Forward integration has helped it to launch value added products under the brand names like: Recron, Vimal, Harmony, Reliance gas etc. RIL operates in petroleum retail markets where it can create a competitive edge from supply positions, superior customer offers, and efficiency across the value chain. Reliance entered into refining to offset the cyclicality in its petrochemicals business. The recent moves of Reliance into power, telecommunication, are a part of its long term strategy (annual report 1996) of identifying high growth potential businesses. The entry into retail segment is also a part of same strategy. 22 Contemporary Concern Study Growth Strategies of Indian Firms New Business Retail Finance Hospitals, R&D Channel Electricity Distributors Pipelines Europe (retail) Chemicals Wholesale Fibre Int Naphtha cracker plant Egypt East Timor, Oman Reliance Fresh Forward Integration Yemen Vimal Refining Infrastructure pipelines Vimal Harmony PP Branded Branded chemicals Petrol, Gas LPG Petrol pumps HDPE, LLDPE RueRel Customer Australia LPG, Petrol Retail Backward O&G exploration Integration Geography Infocomm V2, Reance Recron Textiles Reliance fresh PVC, LAB PTA, PX Others Fibre Int Chemicals Figure 11: Reliance adjacency map Evaluation of Adjacencies Figure 12: Reliance adjacency evaluation 23 Contemporary Concern Study Growth Strategies of Indian Firms Based on the framework, the above table shows the evaluation of adjacencies on five parameters: Customers, costs, channels, competition and capabilities/technologies. Reliance has been focusing on core through 1-step adjacencies including oil and gas exploration, value added products. It has diversified into Power, telecommunication, retail in the last 3-4 years to achieve higher levels of growth based on its project handling capabilities. Growth Strategy Thus Reliance’s growth strategy is focusing on the core exploitation through backward and forward integration. In the Petrochemicals and Refining business, RIL’s strategy is to continuously strive for global leadership and endeavour to be amongst the lowest cost producers worldwide. The expansion into market and products adjacencies again reinstates the core focus. The diversification into power, telecommunication, and retail shows the policy of expanding into high growth potential markets. Reliance has been the leader/innovator in the private sector to expand into sectors which are considered as public sector. Cipla Ltd.3,10 The Chemical, Industrial and Pharmaceutical Laboratories Ltd. (CIPLA) was incepted in 1935. After that it continued expanding its manufacturing and R&D facilities. In 2006, the Company's turnover was Rs. 3533 Cr. with a growth of 17% over the previous year. The net profits for the year grew by nearly 10% over the previous year. The Company's profit at Rs. 668 Cr. was 18% of its income from operations. This percentage was slightly lower than the previous year mainly on account of higher material costs and a change in product mix. Exports accounted for over 50 per cent of the overall sales and exports exceeded Rs.1750 crore. Cipla exports to 180 countries across all the continents - the U.S., Latin America, Europe, Australia, Africa and Asia. 24 Contemporary Concern Study Growth Strategies of Indian Firms Cipla's continued success in its overseas business has been largely due to its strategy in forming strategic alliances with partners all over the globe who assist with the registration process and help market Cipla products internationally. In the U.S., Cipla has alliances with nine generic majors including Teva Pharmaceuticals USA, Inc., Watson Pharmaceuticals, Inc., Eon Labs, Inc. and Akorn, Inc. for over 125 projects. Similar alliances exist in Europe, South Africa, Australia and the Middle East. In other international markets, Cipla has exclusive marketing tie-ups with companies which are well versant with the local market. Core Definition Cipla’s core business is developing and manufacturing active pharmaceutical ingredients and generic drug formulations for Indian and export markets. The change in government regulations and international developments in pharmaceutical industry has led Cipla to focus on exports. Figure 13: Cipla segment-wise breakup 25 Contemporary Concern Study Growth Strategies of Indian Firms Geographical Presence (’07) Sales by Product (’07) Other 9% Others Injections Europe 11% Bulk Drugs Aerosols Creams India 49% Liquids Africa 14% Americas 17% Tablets Figure 14: Cipla geographic base and product mix Cipla’s growth strategy can be classified under two heads: Geographic expansion and product line growth. Cipla’s product mix has been consistent over the time horizon considered. However, the company has focused on exports as its primary growth area in the last 3-4 years. Exports have consistently grown from 10% in 1997 to 51% in 2006 and are the primary drivers of growth as shown in the graph below. Figure 15: Cipla exports growth 26 Contemporary Concern Study Growth Strategies of Indian Firms Figure 16: Cipla core definition Adjacency Expansion Figure 17: Cipla adjacency map 27 Contemporary Concern Study Growth Strategies of Indian Firms Cipla has grown into various geographic markets through exports. In the domestic arena, Cipla is focusing on consolidating its existing brands as well as introducing new products and dosage forms. The Company aims to increase its penetration and coverage for increasing its market share further. Adjacency Evaluation Figure 18: Cipla adjacency evaluation Based on the framework, the above table shows the evaluation of adjacencies on five parameters: Customers, costs, channels, competition and capabilities/technologies. The company’s main focus is on core and exploiting core through level 1 and level 2 adjacencies. It has focused on few new products/services including fragrances, animal care products and cancer education and health services. Growth Strategy Cipla has been focusing on APIs and generic drugs as its core. Recent years, exports are the primary drivers of growth of Cipla. It has consolidating it position in the domestic market and expanding in international markets through exports. 28 Contemporary Concern Study Growth Strategies of Indian Firms Hero Honda Motors Ltd.4,10 Hero Honda is a joint venture between The Honda Motor Company and Munjal Group. The JV was incepted in 984 to manufacture motorcycles. Today, over 19 million Hero Honda bikes are on the road. Every 30 seconds, one Hero Honda Splendor is sold. The JV has shown a consistent growth since inception. In 2005-06, sales are Rs. 8870 Cr., PAT Rs. 971 Cr. Hero Honda is the world’s largest two wheeler manufacturing company. It held this distinction for 6 consecutive years since 2001. Extensive distribution network of over 3000 sales, service and spare parts outlets. Core Definition Hero Honda’s core business is manufacturing motorcycles and reaching end customers through an extensive distribution network. Hero Honda is the largest motorcycle manufacturer in the world and India with ~50% share in the Indian market. It has moved into deluxe segment from entry segment in 1994 with splendor and then into premium segment 1999 with CBZ, and Karizma in 2002. Hero Honda keeps reinforcing the customer segments through launching new versions of the product in the market. Thus the dominating segment in its product portfolio keeps on changing from deluxe to entry and vice versa. 29 Contemporary Concern Study Growth Strategies of Indian Firms Figure 19: Hero Honda market share Figure 20: Hero Honda core identification Adjacency Expansion Hero Honda has benefited from adjacencies expansions of Munjal group thorough backward integration and value added services like financing, after sales services etc. 30 Contemporary Concern Study Growth Strategies of Indian Firms Figure 21: Hero Honda adjacency map Adjacency Evaluation Figure 22: Hero Honda adjacency evaluation 31 Contemporary Concern Study Growth Strategies of Indian Firms Based on the framework, the above table shows the evaluation of adjacencies on five parameters: Customers, costs, channels, competition and capabilities/technologies. It has expanded mostly in level 1 and level 2 adjacencies. Recently it has ventured into women’s scooter segment through Pleasure brand. Growth Strategy Hero Honda saturates different customer segment by introducing new products and new versions of existing products at regular intervals. It is exploiting its core through a vast distribution network. Munjal group’s backward integration into auto components and forward integration into financing services & after sales services helped it to keep higher margins. Ruchi Soya Ltd.5,10 The 20-year old Ruchi Soya Industries Limited is the flagship company of Ruchi Group of Industries. It’s recent merger with sister concerns ( Aneja Solvex Ltd, General Foods Ltd, Ruchi Credit Corporation, Ruchi Health Foods Ltd, Param Ind. Ltd, Ruchi Private Ltd and soya businesses of MP Glychem) has catapulted it among the top five FMCG players in the country, with a turnover of Rs. 7537 Cr. This merger illustrates the strength that is to be found in increased transparency, firm market position and better control of systems. Besides being a leading manufacturer of high quality edible oils, vanaspati, bakery fats and soya foods, Ruchi Soya is also the highest exporter of soya meal and lecithin from India. Nutrela (soya chunks, granules, soya flour) is the largest selling soya foods brand in the country today. Core Definition The core business of Ruchi Soya Industries Ltd. as name suggests is Soya products and oils. Ruchi Soya is the highest exporter of soya meals in India. 32 Contemporary Concern Study Growth Strategies of Indian Firms Adjacency Expansion It has clearly expanded into the 1 step adjacencies to exploit it core. It expanded into oils, vanaspati to leverage its distribution network. It expanded into value added product adjacencies and into dairy market. New Business Bakery Channel Geography Dairy Soaps Co. Owned stores Retail Edible oil Distributors Backward Integration Europe Vanaspati Soya Processing Crushing Japan Branded products Middle East Marketing Middle class Vanaspati High income South East Asia Forward Integration Soybean Groundnut Soaps Dairy Customer Bakery Others Flour Mustard Sunflower Palmolein Oils Figure 23: Ruchi Soya adjacency map Adjacencies Evaluation Based on the framework, the above table shows the evaluation of adjacencies on five parameters: Customers, costs, channels, competition and capabilities/technologies. Ruchi Soya has expanded into step 1 and step 2 adjacencies. The value addition through venturing into premium segments of food products, Dairy products and bakery has helped to exploit its core. 33 Contemporary Concern Study Growth Strategies of Indian Firms Figure 24: Ruchi Soya adjacency evaluation Growth Strategy Ruchi Soya has focused on single core and tried to exploit it through value addition products and backward integration. Exports has been one of the important growth drivers for it. Hongkong Shanghai Banking Corporation6,10 The HSBC Group is one of the largest banking and financial services organizations in the world. The Group has around 10,000 offices in 82 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa and serves over 110 million customers. HSBC provides a wide range of personal financial services. Non-Resident Indian banking centres located in Europe, Asia-Pacific, the Middle East, and North America provide the international Indian Diaspora access to a range of products and services. 34 Contemporary Concern Study Growth Strategies of Indian Firms Core Definition HSBC operations are classified in two major branches: – Treasury business – • Trading, derivatives, PE, Foreign exchange • Revenue: Rs. 1,320 Cr. (2006-07) • Revenue: Rs. 971 cr. (2005-06) • Growth: 36% Other banking operations • Personal banking: includes NRI and wealth management • Corporate banking • Revenue: Rs. 3,417 Cr. (2006-07) • Revenue: Rs. 2,159 Cr. (2005-06) • Growth: 58% The core of HSBC is defined as banking operations (traditional banking). Adjacency Expansion New Business Securities Private Equity Trading Channel Telephone Internet ATM Retail Wealth management Insurance Backward Integration Geography Mutual funds USA UAE Other middle east UK Forward Integration Retail corporate NRI Investors Customer Figure 25: HSBC adjacency map 35 Contemporary Concern Study Growth Strategies of Indian Firms HSBC has been expanding around its core in corporate banking, wealth management services. It has recently expanded into insurance sector: Life and general insurance. Adjacency Evaluation Figure 26: HSBC adjacency evaluation Based on the framework, the above table shows the evaluation of adjacencies on five parameters: Customers, costs, channels, competition and capabilities/technologies. HSBC has expanded in Step-1 adjacencies. Growth Strategy The strategy of HSBC has been exploiting its banking core business. It has followed the industry trend of moving into insurance sector in 1999. Hindalco7,10 Hindalco, a flagship company of the Aditya Birla Group is an industry leader in Aluminium and Copper. It was established in 1958 with focus on Aluminium production business. It pursued aggressive green field expansion strategy since 1991 and entered copper in 2002. Hindalco today, has grown to be counted among the most cost efficient producers globally. With the acquisition of INDAL in the year 2000, coupled with the perfect blend of technological leadership, dependable products and strong customer base, Hindalco 36 Contemporary Concern Study Growth Strategies of Indian Firms operates across the country as the largest integrated primary aluminium producer and a leader in the downstream value-added segments. Vertically integrated, Hindalco operates across the value chain from Bauxite Mining, Alumina Refining, Aluminium Smelting to downstream Sheet and Foil Rolling, Extrusions and Alloy Wheels. With the acquisition of Novelis in 2007, Hindalco has become a truly global corporation and ranks among the top 5 of the world’s aluminium major. Core Definition Core of Hindalco is defined as non-ferrous metal producer. Hindalco started with Aluminium production in 1958 but ventured into copper business in 1998. The vertical integration from mining to value added products is driver of success. Figure 27: Hindalco core identification 37 Contemporary Concern Study Growth Strategies of Indian Firms Adjacency Expansion Expansion is perceived geographically (exports) and entering into copper segment. Hindalco has evolved its value chain by backward integrating into mining and forward integration by launching value added and branded products. Figure 28: Hindalco adjacency map 38 Contemporary Concern Study Growth Strategies of Indian Firms Adjacency Evaluation Figure 29: Hindalco adjacency evaluation Growth Strategy Hindalco’s growth strategy is expanding its presence as a non-ferrous metal powerhouse. The company has aggressively expanded capacities in aluminum and copper through acquisitions and greenfield projects. Backward integration and value added products have been the growth drivers in the decade of analysis. 39 Contemporary Concern Study Growth Strategies of Indian Firms KEY FINDINGS OBSERVATIONS IN THE INDIAN CONTEXT 1. Sustained value creators have a strong single core. All the 7 companies that we analyzed focused on a single core over the time horizon considered. 2. During the ten year span from 1997-2006, firms have focused on reinforcing their cores through adjacency expansion. This is illustrated in the snapshot of sustained value creators in 1996 and in 2006 below. Table 3: Snapshot of Sustained Value Creators in 1996 Table 4: Snapshot of Sustained Value Creators in 2006 40 Contemporary Concern Study Growth Strategies of Indian Firms As seen above, companies such as Ruchi Soya, Cipla, Hero Honda and HSBC have focused on their cores and have made 1-step and 2-step adjacency expansions to strengthen and defend their cores. In addition, firms like Reliance, Hindalco and Wipro have expanded stronger cores into 3-step adjacencies and diversifications. This is consistent with the elements of a successful growth strategy defined in Zook’s framework (Figure 2). 3. Innovator firms are those that anticipate market opportunities faster than their industry competitors. This offers a first mover advantage to grow in these areas. Companies such as Reliance and Hindalco moved into related cores by leveraging on their capabilities/technologies. 4. Core redefinition as explained in Zook’s framework has not been observed in the time span analyzed because the requisite conditions have not been met. However, recent regulatory changes have offered opportunities for firms to diversify. Present day diversification might lead to core redefinition at a later date. 41 Contemporary Concern Study Growth Strategies of Indian Firms CRITIQUE OF THE PROFIT FROM THE CORE FRAMEWORK The Profit from the Core framework can be mapped on the axes of relative market share and growth rate as shown below. Figure 30: Profit from the Core Framework 1. Companies with low market share and low sales and profit growth suffer from a weak core definition. They have to define and focus on their core business. 2. Firms with low market share and high profit growth need to strengthen and defend their core business to gain market share. 3. Companies with high market share and low sales and profit growth rate need to expand cores into adjacencies in order to improve topline and bottomline growth. 4. Companies with a strong core enjoy high market share and high sales and profit growth. They have to be responsive to industry turbulence and redefine or shift their cores accordingly to sustain competitive advantage. 42 Contemporary Concern Study Growth Strategies of Indian Firms This framework closely corresponds to the BCG growth-share matrix as shown below. Figure 31: BCG Growth-Share Matrix The Profit from the Core framework outlines best practices to achieve full potential from the core (move from other areas of the matrix to a Star), thus enjoying high market share and high sales and profit growth. In addition, the framework also defines criteria to redefine the core and continue to stay in the high market share-high growth rate bracket. 43 Contemporary Concern Study Growth Strategies of Indian Firms APPENDIX EXHIBIT I Sensitivity Analysis of Indian Firms 5 year horizon (2002-2006) Revenue Number of companies satisfying successive criteria Threshold X Sales >X Sales CAGR >14% PAT CAGR>14% EVA>0 2100 45 6 4 3 1000 117 23 16 12 700 153 33 23 19 400 233 49 35 28 0 9392 1190 638 450 Revenue Number of companies satisfying successive criteria Threshold X Sales >X Sales CAGR >11% PAT CAGR>11% EVA>0 2100 45 13 7 6 1000 117 32 21 17 700 153 40 30 26 400 233 67 46 42 0 9392 1445 795 560 44 Contemporary Concern Study Growth Strategies of Indian Firms Revenue Number of companies satisfying successive criteria Threshold X Sales >X Sales CAGR >8% PAT CAGR>8% EVA>0 2100 45 21 11 10 1000 117 45 29 23 700 153 62 42 36 400 233 97 67 58 0 9392 1782 1009 722 Revenue Number of companies satisfying successive criteria Threshold X Sales >X Sales CAGR >5% PAT CAGR>5% EVA>0 2100 45 25 15 14 1000 117 65 43 35 700 153 87 61 53 400 233 135 96 84 0 9392 2140 1224 889 10 year horizon (1997-2006) Revenue Number of companies satisfying successive criteria Threshold X Sales >X Sales CAGR >14% PAT CAGR>14% EVA>0 2100 40 2 1 1 1000 88 6 2 2 700 121 9 3 3 400 190 12 6 5 0 9333 466 222 146 45 Contemporary Concern Study Growth Strategies of Indian Firms Revenue Number of companies satisfying successive criteria Threshold X Sales >X Sales CAGR >11% PAT CAGR>11% EVA>0 2100 40 3 2 2 1000 88 8 3 3 700 121 12 6 6 400 190 19 12 9 0 9333 615 313 199 Revenue Number of companies satisfying successive criteria Threshold X Sales >X Sales CAGR >8% PAT CAGR>8% EVA>0 2100 40 10 5 5 1000 88 17 9 8 700 121 25 15 13 400 190 37 25 20 0 9333 839 448 289 Revenue Number of companies satisfying successive criteria Threshold X Sales >X Sales CAGR >5% PAT CAGR>5% EVA>0 2100 40 18 11 9 1000 88 37 24 19 700 121 52 35 28 400 190 78 54 43 0 9333 1188 659 420 46 Contemporary Concern Study Growth Strategies of Indian Firms EXHIBIT II Wipro Timeline Wipro (1945) Diversified Oil mill & Hydrogenated plant (1947) Wipro BioMed (1988) JV with GE (1989) Sold to Ranbaxy (2006) Diversified Personal care Wipro Fluid Power (1975) Face wash, Safewash, Soaps (1985) Honey Talcs, Baby cream Lighting (2004) (2005) products Business Acquired (1992) (1991) Hydrauto Software product (2006) co. (1984); discontinues Hand wash, Body (1990) Modular wash (2006) furniture Software (2005) services (1990) Pharma, retail, Acquired software lights Northwest BPO services switches (2005) (2002) Internet services (1999) Off shoring services (1995) IT Services Domestic (1980) Hardware co. (1981) Printers (1986) R&D Services Consulting (1992) services(2002) Reliance Timeline 47 Contemporary Concern Study Growth Strategies of Indian Firms Cipla Timeline Munjal Group Timeline (Hero Honda Motors) 48 Contemporary Concern Study Growth Strategies of Indian Firms Ruchi Soya Timeline Ruchi Soya Soaps Ruchi Global Ltd. Exports Soya Meals Vietnam, Japan, Indonesia, Malaysia, Korea Dairy (Acquired ANIKI) Refined Oil Vanaspati Europe Middle East HSBC Timeline HSBC India (1853) Banking Diversified Corporate banking Personal banking Global products Foreign exchange Cash management Global trade solutions Securities Saving Bank A/c Credit cards FD Demat Insurance Loans Property Wealth mngt MF IB Education Personal General Life PE Travel Home Medical Education NRI services Hindalco Timeline 49 Contemporary Concern Study Growth Strategies of Indian Firms REFERENCES 1. Annual Report 2006-07, 2005-06, Wipro Ltd. 2. Annual Report 2006-07, 2005-06, 1996-97, Reliance Industries Ltd. 3. Annual Report 2006-07, 2005-06, Cipla 4. Annual Report 2006-07, 2005-06, Hero Honda Motors Ltd. 5. Annual Report 2005-06, Ruchi Soya Industries Ltd. 6. Annual Report 2006-07, HSBC India 7. Annual Report 2006-07, 2005-06, 2000-01, Hindalco 8. Zook, Chris, Profit from the Core: Growth Strategy in an Era of Turbulence, Harvard Business School Press, 2001 9. Zook, Chris, Unstoppable: Finding Hidden Assests To Renew The Core And Fuel Profitable Growth, Harvard Business School Press, 2007 10. Company websites: Wipro, RIL, Cipla, Hero Honda, Munjal group, Ruchi group, HSBC, Hindalco 11. India Connections, www.ubs.com/investmentresearch, 21 December, 2006 50
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