C l uth a He alt h F i rst St r at e gy
Values
Goals
Service
We will ensure our services
and facilities meet the
health needs of our
community, that our
services are clinically and
financially sustainable and
are modelled to offer better
services, sooner and more
conveniently.
• Our services will be
patient centred and
include the patient in
decision making as to the
access of health services.
• We will develop and
improve staff skills to
increase services to the
community.
• We will increase and
strengthen available
home based health
services.
• Our facility will meet the
needs of our community.
Unified
Our services and the other
health service providers in
our community work
together in a cohesive and
unified model placing the
patient in the centre of
what we do.
• Our services will be
seamless to our patients.
• Our services will be
appropriate for the size
of our community in
meeting their general
health needs.
• We will work
collaboratively with
other healthcare
providers including
pharmacy, dentistry, rest
home, ambulance, health
trusts and other nongovernmental agencies
to ensure the best
outcome for our
patients.
• We will support our
health partners within
the Clutha District by
offering appropriate back
office and other support.
Excellence
Communication
Our organisation will be a
centre of excellence where
we will develop innovative
services, commit to
education, and attract and
retain excellent staff
encouraged to work at the
top of their professional
scope.
We will build relationships
with both our community
and our health partners to
ensure a co-ordinated
service disseminating our
achievements through
communication and
publication locally,
regionally and nationally.
• Our organisation will be a
destination of choice for
skilled staff.
• We will improve the
sense of ownership by
our community. We will
encourage community
involvement and board
and volunteer levels
• We will encourage
innovation and be an
industry leader in
meeting the health needs
of our rural community.
• We offer education and
training opportunities for
professional staff.
• We will seek to offer
training for rural hospital
medicine and general
practice registrars.
• We will be attractive to
funders and service
purchasers.
• We will be recognised
locally and be seen as
part of the community
• We will have a strong
brand and promote it
regionally and nationally
• We will communicate
with our community on a
regular basis.
Access
We will ensure that our
services are accessible to
the whole community
regardless of barriers.
• We will identify ways to
reduce inequality of
access to health services
for those who are less
advantaged.
• We will develop our
model of care to be
flexible to meet the
needs of an ageing
community, or however
its demographics may
change in the future.
We treat our patients the way we want
to be treated
Do it once do it right
Teaching and learning underpins our
work
We recognise that our staff are our
greatest asset
We work as a team
We play with a straight bat
• We will strengthen our
relationship with our
owner Clutha Health Inc.
• Our community and
referrers will choose to
use our services as we
offer the best and most
appropriate choice.
Revised June 2014