Vacancy Details
Vacancy Title
Advanced Business Administration Apprentice
Employer Name
New College Telford
Employer
Address&
Postcode
King Street
Wellington
TF1 1NY
Contact Name
Full description
Title
First Name
Surname
Position
Telephone
Mobile no (optional)
Email Address
Contact by
email/mail/phone?
Purpose

Mrs
Jenny
Crowson
Recruitment Officer
01952 641892 Ext: 345
07769 224265
[email protected]
Email
To provide an effective and efficient level of cross College
administrative support across the areas of curriculum, student
services and quality.
Main Responsibilities

To provide excellent levels of clerical and administrative support
including, but not exclusive to, document processing,
photocopying, maintenance of filing systems, data entry fielding
telephone calls and taking messages.

To act as a first contact for student services, curriculum and
quality and signpost enquirers to appropriate support.

To provide a professional and effective reception provision,
demonstrating excellent customer service skills when acting as
the first point of contact for students, parents, visitors and
external agencies.

To assist with setting up College events, presentations and other
activities.
New College Telford
King Street
Wellington
Telford
Shropshire
TF1 1NY
Tel: 01952 641892
Web: www.nct.ac.uk

To maintain and update College records as appropriate.
Responsibilities

The production of documents and reports etc using the full
Microsoft Office applications including: Word, Excel, PowerPoint
and diary management.

Effectively use and interpret information from College systems
which may include Pro Monitor, Pro Achieve, Pro Observe and
the timetabling system.

Data entry, gathering/presenting numerical/statistical data and
College data, to prepare reports and to monitor projects as
appropriate.

Maintenance and development of systems and procedures in
both paper/electronic formats to ensure they are organised and
up to date.

Meeting arrangements, detailed minuting of meetings and the
monitoring of action points arising from the meetings.

Operate the College switchboard system ensuring telephone
enquiries are dealt with promptly including where necessary the
taking and relay of messages.

Deal with general enquiries from applicants, their families, staff,
students and visitors including email and telephone enquiries.

Have involvement as required in the administration / organisation
of College events.

Act as first point of contact for and respond professionally
signposting as appropriate to queries from students, parents and
colleagues.

Arrange and facilitate meetings as requested with colleagues,
students, parents and external agencies.

Support the monitoring of student attendance, maintaining and
ensuring the accuracy of student records. Assist in the following
up of student absences, taking action where necessary to
support and ensure continuous and effective implementation of
the attendance policy, marking registers, when requested.
New College Telford
King Street
Wellington
Telford
Shropshire
TF1 1NY
Tel: 01952 641892
Web: www.nct.ac.uk
Short description
Number of
positions available
Weekly Wage
Working Week
(Days and Hours)
Future prospects
description

Work in line with the expected behaviours as outlined in the
College’s Strategic Framework.

Other duties as reasonably required by Line Manager
An exciting opportunity for a level 3 Apprentice to join the team at New
College Wellington.
1
£122.10
37 hours per week,
Further training and/or full time employment will be on the table for the
right candidate based on performance during the Apprenticeship.
Employer Details
Employer Description
Employer website and
logo.
New College Telford is a good, growing vibrant College on a
journey to become outstanding, specialising in advanced level
education. With a first class learning environment for over 1400
learners from Telford & Wrekin, Shropshire and beyond. New
College Telford is an ambitious organisation and we are seeking
talented likeminded individuals to join us.
www.nct.ac.uk
Vacancy Location
Vacancy Location&
Postcode
(Complete if Multiple)
Training Information
Occupation Type
(Sector)
Job Role
(Framework )
Business Administration
Business and Administration
Vacancy Type
Training to be Provided
Level 3 Business & Administration Apprenticeship to include:
- NVQ Certificate in Business & Administration Level 3
- Certificate in the Principles of Business Administration
Level 3
New College Telford
King Street
Wellington
Telford
Shropshire
TF1 1NY
Tel: 01952 641892
Web: www.nct.ac.uk
-
Expected Duration
About the Candidate
Skills Required
Functional Skills in Maths, English and ICT Level 1 (if
applicable)
- Level 2 Employment Rights and Responsibilities
12 months.
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Qualifications required
Personal qualities
Experience of working in an administration environment is
desirable as is the ability to demonstrate initiative with a
creative outlook to problem solving.
Experience of working with ICT packages to include
Microsoft office, internet etc.
Good interpersonal skills to enable effective
communication with students and staff at all levels.
Ability to demonstrate a high level of attention to detail.
Ability to work independently and share knowledge as part
of a small team.
Ability to prioritise a busy and diverse workload to ensure
services are delivered to meet time constraints.
Ability to work collaboratively with colleagues and carry out
tasks effectively, knowing when to seek help, support and
advice.
Ability to demonstrate a positive, friendly and ‘can-do’
attitude towards dealing with colleagues and students and
resolving issues to provide excellent customer care.
A commitment to continuous professional development.
A helpful, calm and organised manner.
An understanding of confidentiality and sensitive data.
Ability to demonstrate respect for diversity and to promote
equal opportunity and inclusion for all.
Ability to demonstrate confidence and resilience when
dealing with customers.
Candidates should be able to demonstrate good levels of literacy,
numeracy and skills in IT.
At least 4 GCSEs grade C or above including English Language
and Maths.
Commitment to undertaking and completing an appropriate
Apprenticeship Framework Level 3 and undertake training as
deemed appropriate for the post.
The role will appeal to someone who is extremely passionate
about working in business administration.
New College Telford
King Street
Wellington
Telford
Shropshire
TF1 1NY
Tel: 01952 641892
Web: www.nct.ac.uk
Additional Detail
Important other
Information
Holding a full driving licence is desirable.
Reality Check
Supplementary Application Form Questions
Two Vacancy Specific
Question One: Why do you want to work for New College?
Questions:
Question Two: Why do you want a career in Business
Administration?
Key Dates (do not leave these boxes blank):
Closing date
24.06.2016
Interview start date
07.07.2016
Possible start date
ASAP
New College Telford
King Street
Wellington
Telford
Shropshire
TF1 1NY
Tel: 01952 641892
Web: www.nct.ac.uk