A new approach to long term conditions in the west of Newcastle The Ways to Wellness Link Worker role— supporting patients to achieve their goals Where are we now? Successful New Referrals April 2015 – January 2016 Target against Actual 136 140 129 140 130 130 130 120 120 108 100 108 108 100 92 74 80 65 58 60 44 40 66 72 74 82 74 74 80 60 52 56 40 37 20 20 0 0 February March 0 0 April May June July August September October Successful New Referrals November December January Target Successful New Referrals Patient Quotes “I feel really proud of myself that I’m getting out and about more.” “I do believe that knowing the Ways to Wellness team is like winning a lottery ticket in life.” “I feel so much better – happier and healthier.” “I now have a totally different outlook.” “This service has resolved a lot of issues that worried me.” “It has helped to focus my mind and gave me belief that things can change.” “I felt my Link Worker was on the same wavelength as me and I could trust her to help me.” Questions or Comments? Website: http://waystowellness.org.uk
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