Slide 16.1 Assignment requirements Assigned task: Case Study - Starbucks: Analyse the individual elements of the extended marketing mix for your chosen organisation Assessment requirements for a pass: • 3.3: Explain how prices are set to reflect an organisation’s objectives and market conditions 1 John A. Heather Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.2 Price is the only element that produces revenue Price is the means whereby an organisation covers the costs of its research, manufacturing, marketing and other activities and in a profit making organisation, the surplus is profit. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.3 Price • The following definition comes from a 1990 issue of the CIM newsletter Marketing Success: • "Price represents the amount of income that has to be given up in exchange for the package of benefits to be derived from the product." Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.4 Tesco’s reduced price chicken Tesco’s low-priced chickens have caused intensive public debate Source: Marco Secchi/Rex Features Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.5 Consumer Psychology and Pricing • Purchase decisions are based on how consumers perceive prices and what they consider the current actual price to be – not the marketer’s stated price. • Customers may have a lower price threshold below which prices signal inferior or unacceptable quality, as well as an upper price threshold above which prices are prohibitive and seen as not worth the money. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.6 Consumer psychology and pricing Reference prices Price-quality inferences price endings Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.7 Reference Prices • Consumers may employ reference prices, comparing an observed price to an internal reference price they remember or to an external frame of reference such as a posted ‘regular retail price.’ Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.8 Table 16.1 Possible consumer reference prices Source: Adapted from R. S. Winer (1988) Behavioral perspectives on pricing: buyers’ subjective perceptions of price revisited, in T. Devinney (ed.) Issues in Pricing: Theory and Research, Lexington, MA: Lexington Books, pp. 35–57. Copyright © 1988 Lexington Books. Reproduced with permission Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.9 Price-Quality Inferences • Many consumers use price as an indicator of quality. Some brands adopt exclusivity and scarcity as a means to signify uniqueness and justify premium pricing. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.10 Price Endings • Many sellers believe prices should end in an odd number. This denotes the notion of a discount or bargain. Prices that end in 0 or 5 are also common as they are thought to be easier for consumers to process and retrieve from memory. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.11 The importance of pricing • Price is the means whereby an organisation covers the costs of its research, manufacturing, marketing and other activities and in a profit making organisation, the surplus is profit. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.12 The importance of pricing • Price is also important in ‘not for profit’ organisations where services or products are sold or dispensed. Here, the organisation must work within budget constraints so any revenues that might be accrued from the sale or dispensation of services must be within the constraints of the agreed budget. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.13 The importance of pricing • Organisations should consider pricing in conjunction with marketing objectives (Starbucks) and these too should be quantified in terms of reaching organisation goals through marketing planning. Therefore, pricing is the means through which marketing objectives are reached. However, prices should be set at a realistic level which infers that marketing (and pricing) objectives should be attainable through the organisation’s marketing efforts. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.14 The importance of pricing • As individuals, the level of prices in the economy affects our individual standards of living as well as the functioning of the economy as a whole. In a market driven economy the goal must, therefore, be to provide products and services that we need, but at good value for money, which will be a reflection of prices charged. • However, competition between providers of such goods and services will tend to drive prices down as purchasers look for value, and this principle is at the very heart of marketing thought Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.15 Pricing perspectives • The economist’s approach • The accountant’s approach • The marketer’s approach Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.16 The economist’s approach • This approach contends that price is the means through which supply and demand are brought into equilibrium. The mechanism operates along a range of markets from perfect competition, through imperfect competition to monopoly. The assumption is that profit will be maximised and the only input to purchasing decisions is the relationship between demand and price. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.17 The accountant’s approach • Here the thrust is upon recovering costs in order to make profits. This is often expressed as a required rate of return. The accountant’s approach thus emphasises the importance of identifying and classifying different costs. The principal disadvantage with this approach is the tendency to ignore the volume of demand and prevailing market conditions Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.18 The marketer’s approach • The marketer’s approach emphasises the effect of price on the organisation’s competitive market position. • This includes factors like level of sales, market share and levels of profit. • Value is emphasised as well as price, and the notion is to set prices at ‘what the market will bear’. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.19 Pricing Decisions • The principal inputs to pricing decisions are customers, competitors, costs and company considerations. • Under each of these four Cs each is now examined in terms of pricing considerations Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.20 Customers • Customers – • what they will be willing which will be affected by price levels in the marketplace; • the effect of price on long terms relationships; • their loyalty to your particular product (brand loyalty in the case of FMCG – Fast Moving Consumer Goods) Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.21 Competitors • Competitors – • the nature and extent of competition; • their numbers - how many or how few for the type of market being supplied; • how aggressive they are in terms of marketing activity which will include pricing; • the prices they charge Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.22 Costs • Costs – • materials; labour; overheads; • considerations as to whether, in a highly competitive market, the goods might be produced on a marginal cost basis where overheads have been recovered on other product manufacture - and where the only costs in the equation are direct costs of materials, labour and a margin for profit Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.23 Company • Company – • its objectives in terms of growth, whether it wishes to be the market leader or a market follower; • company image; • resources of the company Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.24 Other Factors • In addition to these four ‘C’ factors, there are also a number of macro considerations that will affect price including: legislation - corporation tax, sales tax, value added tax and excise taxes depending upon the country’s taxation policies; tariffs and duty where appropriate; the effect of Government on pricing (e.g. if the company is becoming a powerful player in the industry, perhaps through merger or takeover, any suspicion of prices that are, or might become, too high would probably attract the attention of the Restrictive Practices legislators. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.25 Influences on pricing decisions Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.26 Two Pricing Strategies • There are two pricing strategies called ‘market penetration’ and ‘market skimming’ and they relate very much to new products that are being introduced to the market place. • It is at the start of a product’s life cycle that such pricing decisions should be taken, for that decision will help to determine the volume of sales for that product over its life. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.27 Penetration Strategy • A market penetration strategy relies on the economies of large-scale production to allow the product to be introduced to the market at a price low enough to attract a large number of buyers as quickly as possible. • This will tend to constrain possible competitors by creating a low price barrier to market entry. • If product design and manufacture is costly to set up and operate and is also conducted on a large scale, then this too will deter competitors. • The aim is to attain a high, or even total, initial market share and keep this share high during the later stages of the product’s life cycle. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.28 market skimming • A market skimming policy infers that a company will initially charge the highest price that the market will bear, and promotional effort is directed at a small percentage of the potential market. • These customers are likely to be the innovators who will purchase during the introduction stage of the product’s life cycle, followed closely by the early adopters who are also more receptive to new concepts and products. • Their income levels and generally higher social status make them less sensitive to high initial prices. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.29 The product adoption process Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.30 Social classification by employment Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.31 Steps in setting price Select the price objective Determine demand Estimate costs Analyze competitor price mix Select pricing method Select final price Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.32 Step 1: Selecting the pricing objective • Survival • Maximum current profit • Maximum market share • Maximum market skimming • Product-quality leadership • Other objectives Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.33 Conditions favouring a marketpenetration pricing strategy • Market is highly price sensitive and low prices stimulate market growth • Production and distribution costs fall with accumulated production experience Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.34 Conditions favouring a marketskimming price strategy • A sufficient number of buyers have high demand • High initial price does not attract more competitors to the market • High price communicates superior product image Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.35 Step 2: Determining demand Price sensitivity Estimating demand curves Price elasticity of demand Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.36 Price Sensitivity • The demand curve shows the market’ probable purchase quantity at alternative prices. It sums the reactions of many individuals who have different price sensitivities. • The first step in estimating demand is to understand what affects price sensitivity. Generally speaking, customers are less price sensitive to lowcost items or items they buy infrequently. They are also less price sensitive when: • • • • • (1) there are few or no substitutes or competitors; (2) they do not readily notice the higher price; (3) they are slow to change their buying habits; (4) they think the higher prices are justified; and (5) price is only a small part of the total cost of obtaining, operating and servicing the product over its lifetime. • A seller can charge a higher price than competitors and still get the business if it can convince the customer that it offers the lowest total cost of ownership (TCO). Marketers often do not realize the value they actually provide but think only in terms of product features. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.37 Estimating Demand Curves • Most companies make some attempt to measure their demand curves using several different methods. • Surveys can explore how many units consumers would buy at different proposed prices, although there is always a chance they might understate their purchase intentions at higher prices to discourage the company. • Price experiments can vary the prices of different products in a shop or charge different prices in similar territories to see how the change affects sales. • Statistical analysis of past prices, quantities sold, and other factors can reveal their relationships. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.38 • • • • • • Price Elasticity of Demand Marketers need to know how responsive, or elastic, demand would be to a change in price. If demand hardly changes with a small change in price, the demand is inelastic. If demand changes considerably, demand is elastic. The higher the elasticity the greater the volume growth resulting from a 1 percent price reduction. If demand is elastic, sellers will consider lowering the price. A lower price will produce more total revenue. Price elasticity depends on the magnitude and direction of the contemplated price change. It may be negligible with a small price change and substantial with a large price change. It may differ for a price cut versus a price increase, and there may be a price indifference band within which price changes have little or no effect. Finally, long-run price elasticity may differ from short-run elasticity. Buyers may continue to buy from a current supplier after a price increase, but they may eventually switch suppliers. Here demand is more elastic in the long run than in the short run, or the reverse may happen: buyers may drop a supplier after being notified of a price increase but return later. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.39 Figure 16.2 Inelastic and elastic demand Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.40 Price elasticity of demand • If demand hardly changes with a small change in price, the demand is inelastic; if demand changes considerably, it is elastic • The higher the elasticity, the greater the volume growth resulting from a 1% price reduction • If demand is elastic, sellers consider lowering price • There may be a price indifference band within which there is little or no effect Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.41 Table 16.3 Factors leading to less price sensitivity Source: Adapted from T. T. Nagle and R. K. Holden (2001) The Strategy and Tactics of Pricing, 3rd edn, Upper Saddle River, NJ: Prentice Hall, Chapter 4. Copyright © 2001 Pearson Education, Inc. Reproduced with permission Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.42 How can companies estimate demand curves? • Most companies make some attempt to measure their demand curves using several different methods. • Surveys can explore how many units consumers would buy at different proposed prices, although there is always a chance they might understate their purchase intentions at higher prices to discourage the company. • Price experiments can vary the prices of different products in a shop or charge different prices in similar territories to see how the change affects sales. • Statistical analysis of past prices, quantities sold, and other factors can reveal their relationships. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.43 Step 3: Estimating costs Types of costs Accumulated production Target costing Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.44 Estimating Costs • Demand sets a ceiling on the price the company can charge for its product. Costs set the floor. • The company wants to charge a price that covers its cost of producing, distributing and selling the product, including a fair return for its effort and risk. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.45 Types of Costs and Level of Production • It may be negligible with a small price change and substantial with a large price change. • It may differ for a price cut versus a price increase, and there may be a price indifference band within which price changes have little or no effect. • Finally, long-run price elasticity may differ from short-run elasticity. • Buyers may continue to buy from a current supplier after a price increase, but they may eventually switch suppliers. • Here demand is more elastic in the long run than in the short run, or the reverse may happen: buyers may drop a supplier after being notified of a price increase but return later. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.46 Types of Costs and Level of Production • Management wants to charge a price that will at least cover the total production costs at a given level of production. • To price intelligently, management needs to know how its costs vary with different levels of production. • There are more costs than those associated with manufacturing. To estimate the real profitability of selling to different types of retailers or customers, the manufacturer needs to use activity-based cost (ABC) accounting instead of standard cost accounting. • ABC accounting tries to identify the real costs associated with serving each customer. It allocates indirect costs, such as clerical costs, office expenses, supplies, and so on, to the activities that use them, rather than in some proportion to direct costs. Both variable and overhead costs are tagged back to each customer Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.47 Accumulated Production • Experience-curve pricing carries major risks. Aggressive pricing might give the product a cheap image. • The strategy also assumes that competitors are weak followers. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.48 Target Costing • Costs change with production scale and experience. • They can also change as a result of efforts by those involved through target costing. • Market research establishes a new product’s desired functions and the price at which the product will sell, given its appeal and competitors’ prices. • Deducting the desired profit margin from this price leaves the target cost the marketer must achieve. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.49 Types of costs • Demand sets a ceiling on the price the company can charge for its product. Costs set the floor. • The company wants to charge a price that covers its cost of producing, distributing and selling the product, including a fair return for its effort and risk. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.50 Types of Costs and Level of Production • It may be negligible with a small price change and substantial with a large price change. • It may differ for a price cut versus a price increase, and there may be a price indifference band within which price changes have little or no effect. • Finally, long-run price elasticity may differ from short-run elasticity. Buyers may continue to buy from a current supplier after a price increase, but they may eventually switch suppliers. • Here demand is more elastic in the long run than in the short run, or the reverse may happen: buyers may drop a supplier after being notified of a price increase but return later. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.51 Cost terms and production • • • • • Fixed costs Variable costs Total costs Average cost Cost at different levels of production • Activity-based cost accounting Figure 16.3 Cost per unit at different levels of production per period Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.52 Figure 16.4 Cost per unit as a function of accumulated production: the experience curve Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.53 What is the experience curve? The experience curve, also known as the learning curve, is the decline in the average cost with accumulated production experience. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.54 Step 4: Analyse competitors’ costs, prices and offers • Consider the nearest competitor’s price • Evaluate worth to customer for differentiated features • Anticipate response from competition Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.55 Analysing Competitors’ Costs, Prices, and Offers • Within the range of possible prices determined by market demand and company costs, the firm must take competitors’ costs, prices, and possible price reactions into account. • How can a firm anticipate a competitor’s reactions? One way is to assume the • competitor reacts in the standard way to a price being set or changed. • Another is to assume the competitor treats each price difference or change at a fresh challenge and reacts according to self-interest. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.56 Step 5: Selecting a pricing method • • • • • • Markup pricing Target-return pricing Perceived-value pricing Value pricing Going-rate pricing Auction-type pricing Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.57 There are six price-setting methods described below 1. Mark-up Pricing • The most elementary pricing method is to add a standard mark-up to the product’s cost. 2. Target-Return Pricing • In target-return pricing, the firm determines the price that would yield its target rate of return on investment. 3. Perceived-Value Pricing • Perceived value is made up of several elements such as the buyer’s image of the product performance, the ability to deliver on time, the warranty quality, customer support, and softer attributes like the supplier’s reputation. Companies must deliver the value promised by their value proposition, and the customer must perceive this value. The key to perceived-value pricing is to deliver more value than the competitor and to demonstrate this to prospective buyers. 4. Value Pricing • Value pricing is a matter of re-engineering the company’s operations to become a low-cost producer without sacrificing quality, to attract a large number of value-conscious customers. An important type of value pricing is everyday low pricing (EDLP) which takes place at the retail level. A retailer that holds to an EDLP pricing policy charges a low constant price with little or no price promotions. In high-low pricing, the retailer charges higher prices on an everyday basis but then runs frequent promotions in which prices are temporarily lowered below the EDLP level. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.58 There are six price-setting methods described below 5. Going-Rate Pricing • In going-rate pricing, the firm bases its price largely on competitors’ prices, charging the same, more, or less than major competitors. 6. Auction-Type Pricing • Auction-type pricing is the subject of the ‘Breakthrough Marketing: eBay” feature insert. One major purpose of auctions is to dispose of excess inventories or used goods. There are three major types of auctions. • English auctions (ascending bids) • Dutch auctions (descending bids) • Sealed-bid auctions Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.59 Selecting the Final Price • Pricing methods narrow the range from which the company must select its final price. • In selecting that price, the company must consider additional factors, including the impact of other marketing activities, company pricing policies, gain-and-risk-sharing pricing, and the impact of price on other parties. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.60 1. Impact of Other Marketing Activities The final price must take into account the brand’s quality and advertising relative to the competition. Research findings suggest that price is not as important as quality and other benefits in the market offering. 2. Company Pricing Policies The price must be consistent with company pricing policies. Companies may use a pricing department to develop policies and establish or approve decisions. 3. Gain-and-Risk-Sharing Pricing Buyers may resist accepting a seller’s proposal because of a high perceived level of risk. The seller has the option of offering to absorb part or all of the risk if it does not deliver the full promised value. 4. Impact of Price on Other Parties Management must also consider the reactions of other parties to the contemplated price. EU competition law states that sellers must set prices without talking to competitors: price fixing is illegal to protect consumers against deceptive pricing practices Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.61 Break-even chart Figure 16.6 Break-even chart for determining target-return price and break-even volume Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.62 What are the components of perceived-value pricing? • Buyer’s image of product performance • Ability to deliver on time • Warranty quality • • • • Customer support Supplier reputation Trustworthiness Esteem Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.63 What is value pricing? Value pricing refers to re-engineering the company’s operations to become a low-cost producer without sacrificing quality, to attract a large number of value-conscious customers. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.64 What is going-rate pricing? In going-rate pricing, firms base prices on competitors’ prices, charging the same, more or less than major competitors. Smaller firms ‘follow the leader.’ Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.65 Auction-type pricing English auctions Dutch auctions Sealed-bid auctions Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.66 Step 6: Selecting the final price • • • • Impact of other marketing activities Company pricing policies Gain-and-risk sharing pricing Impact of price on other parties Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.67 1. Impact of Other Marketing Activities The final price must take into account the brand’s quality and advertising relative to the competition. Research findings suggest that price is not as important as quality and other benefits in the market offering. 2. Company Pricing Policies The price must be consistent with company pricing policies. Companies may use a pricing department to develop policies and establish or approve decisions. 3. Gain-and-Risk-Sharing Pricing Buyers may resist accepting a seller’s proposal because of a high perceived level of risk. The seller has the option of offering to absorb part or all of the risk if it does not deliver the full promised value. 4. Impact of Price on Other Parties Management must also consider the reactions of other parties to the contemplated price. EU competition law states that sellers must set prices without talking to competitors: price fixing is illegal to protect consumers against deceptive pricing practices. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.68 Ways to avoid price increases • • • • • • • Shrink the product Substitute cheaper materials Reduce or remove product features Remove or reduce product services Use less expensive packaging Reduce the sizes and models offered Create new economy brands Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.69 Marketing debate Is the right price a fair price? Take a position: • Prices should reflect the value that consumers are willing to pay. or • Prices should primarily just reflect the cost involved in making a product. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.70 QUALITY LOW HIGH Economy Penetration Skimming Premium L O W P R I C E H I G H Pricing Strategy Matrix Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.71 PREMIUM PRICING. Use a high price where there is a uniqueness about the product or service. This approach is used where a substantial competitive advantage exists. Such high prices are charge for luxuries such as Cunard Cruises, Savoy Hotel rooms, and Concorde flights. PENETRATION PRICING. The price charged for products and services is set artificially low in order to gain market share. Once this is achieved, the price is increased. ECONOMY PRICING. This is a no frills low price. (service or product for which the non-essential features have been removed to keep the price low) The cost of marketing and manufacture are kept at a minimum. Supermarkets often have economy brands for soups, spaghetti, etc. PRICE SKIMMING. Charge a high price because you have a substantial competitive advantage. However, the advantage is not sustainable. The high price tends to attract new competitors into the market, and the price inevitably falls due to increased supply. Manufacturers of digital watches used a skimming approach in the 1970s. Once other manufacturers were tempted into the market and the watches were produced at a lower unit cost, other marketing strategies and pricing approaches are implemented. Premium pricing, penetration pricing, economy pricing, and price skimming are the four main pricing policies/strategies. They form the bases for the exercise. However there are other important approaches to pricing. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.72 PSYCHOLOGICAL PRICING. This approach is used when the marketer wants the consumer to respond on an emotional, rather than rational basis. For example 'price point perspective' 99 cents not one dollar. PRODUCT LINE PRICING. Where there is a range of product or services the pricing reflect the benefits of parts of the range. For example car washes. Basic wash could be $2, wash and wax $4, and the whole package $6. OPTIONAL PRODUCT PRICING. Companies will attempt to increase the amount customer spend once they start to buy. Optional 'extras' increase the overall price of the product or service. For example airlines will charge for optional extras such as guaranteeing a window seat or reserving a row of seats next to each other. CAPTIVE PRODUCT PRICING Where products have complements, companies will charge a premium price where the consumer is captured. For example a razor manufacturer will charge a low price and recoup its margin (and more) from the sale of the only design of blades which fit the razor. PRODUCT BUNDLE PRICING. Here sellers combine several products in the same package. This also serves to move old stock. Videos and CDs are often sold using the bundle approach. PROMOTIONAL PRICING. Pricing to promote a product is a very common application. There are many examples of promotional pricing including approaches such as BOGOF (Buy One Get One Free). GEOGRAPHICAL PRICING. Geographical pricing is evident where there are variations in price in different parts of the world. For example rarity value, or where shipping costs increase price. an effort to stimulate other, profitable sales. It is a kind of sales promotion. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.73 VALUE PRICING. This approach is used where external factors such as recession or increased competition force companies to provide 'value' products and services to retain sales e.g. value meals at McDonalds. Predatory pricing (also known as destroyer pricing) is the practice of a firm selling a product at very low price with the intent of driving competitors out of the market, or create a barrier to entry into the market for potential new competitors. If the other firms cannot sustain equal or lower prices without losing money, they go out of business. The predatory pricer then has fewer competitors or even a monopoly, allowing it to raise prices above what the market would otherwise bear. In many countries, including the United States, predatory pricing is considered anti-competitive and is illegal under antitrust laws. However, it is usually difficult to prove that a drop in prices is due to predatory pricing rather than normal competition, and predatory pricing claims are difficult to prove due to high legal hurdles designed to protect legitimate price competition. Limit Pricing A Limit Price is the price set by a monopolist to discourage economic entry into a market, and is illegal in many countries. The limit price is the price that the entrant would face upon entering as long as the incumbent firm did not decrease output. The limit price is often lower than the average cost of production or just low enough to make entering not profitable. Loss Leader In marketing, a loss leader (also called a key value item in the United Kingdom) is a type of pricing strategy where an item is sold below cost in in an effort to stimulate other, profitable sales. It is a kind of sales promotion. Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009 Slide 16.74 • http://www.slideshare.net/Brijeshdholakia/sta rbucks-3676573# • http://www.studymode.com/coursenotes/Starbucks-Experience-879378.html Kotler, Keller, Brady, Goodman and Hansen, Marketing Management, 1st Edition © Pearson Education Limited 2009
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