Centre for Entrepreneurs Launched in October 2013, the Centre for Entrepreneurs promotes the role of entrepreneurs in creating economic growth and social well-being. It is home to national enterprise campaign, StartUp Britain. The Centre is an independent non-profit think tank founded and chaired by Sunday Times columnist and serial entrepreneur Luke Johnson, and housed in the Legatum Institute - a non-partisan charitable think tank best known for its annual Prosperity Index. It is supported by a prominent advisory board including serial entrepreneur and investor Brent Hoberman, angel investor Dale Murray, Supper Club founder Duncan Cheatle, Betfair founder Ed Wray, and finnCap founder Sam Smith. Barclays Barclays is an international financial services provider engaged in personal, corporate and investment banking, credit cards and wealth management with an extensive presence in Europe, the Americas, Africa and Asia. Barclays’ purpose is to help people achieve their ambitions – in the right way. With 325 years of history and expertise in banking, Barclays operates in over 50 countries and employs over 130,000 people. Barclays moves, lends, invests and protects money for customers and clients worldwide. For further information about Barclays, please visit our website www.barclays.com 2 About this report This report was authored by Sarah Fink from the Centre for Entrepreneurs. The research design and analysis was conducted by Emily Haisley, Barclays Behavioural and Quantitative Finance. This initiative was led by Jagdeep Rai, Barclays Corporate Bank and Matt Smith, Centre for Entrepreneurs. The delivery team consisted of Lauren Hancock and Sujata Devi, Barclays. Acknowledgments We would like to thank the wide range of entrepreneurs, investors and organisations that shared their advice, insights and perspectives with us during the course of our research. In particular, we would like to thank the entrepreneurs and businesses involved for sharing their challenges and successes. These stories motivated this exploration of the unique needs, mindsets and business objectives of women. Special thanks to the Government Equalities Office (GEO) for their engagement and expertise on this topic. Many thanks to WEConnect International and Enterprising Women for their input into the survey and providing access to their networks to supplement data collection. Dr Susan Marlow, Nottingham University Business School, and Dr Shima Barakat, Judge Business School, Cambridge. As leading experts on female entrepreneurship they provided invaluable input during the early stages of this research that shaped our thinking. This research would not have been possible without support from the Barclays Social Innovation Facility. 3 Foreword The economic empowerment of women and the rise of of the entrepreneurial economy are two defining trends of our time. In this report, the Centre for Entrepreneurs has the number of women on professional boards, we partnered with Barclays to unravel how gender need to address the barriers to entrepreneurship for influences entrepreneurship, with a particular focus women. Currently, women are underrepresented in on the perspective and experience of women business creation not just in the UK, but globally. entrepreneurs. This provides us with a better understanding of what women face in their first year We need more women entrepreneurs because their of business, beyond the start-up phase, and looking role in fostering prosperity is clear. into the future. They are not only achieving higher profits and taking This report is compelling because the findings home a higher income than their male counterparts, shatter the stereotypes that many of us hold about they also demonstrate a commitment to growing a the entrepreneurs who are growing businesses profitable business and providing stability for their and powering the UK economy: the women in this employees. research show stronger entrepreneurial ambitions than their male counterparts. Our hope is that this in-depth look at women in business will provide policymakers, investors, the But there is more to do. media, and entrepreneurs themselves – as well as those considering such a move – with the evidence to Whilst there has been significant growth in the look beyond the stereotypes regarding what makes a number of women rising to C-suite executive levels successful entrepreneur. and companies have adopted policies to boost Sian Hansen Executive Director of the Legatum Institute Non-Executive Director of the Centre for Entrepreneurs 4 Foreword from Barclays At Barclays, we are passionate about helping businesses to grow, from start-up to multinational. It is always a personally rewarding experience meeting clients and working with them to deliver solutions that will help achieve their business ambitions. Entrepreneurship brings huge value to the UK The latest studies show women are still economy, driving growth, jobs, innovation and underrepresented in business, leading only 19% of helping to foster the kind of export mentality the UK UK small and medium enterprises. Barclays is actively needs to succeed on a world trade stage. engaging with business women and committed to providing the support they require to achieve The number of new businesses in the UK in the their ambitions. This report examines how positive last six months of 2014 increased by 3.7%1, and is commercial and societal impact can be created by expected to rise; therefore it is vital the emerging better understanding the needs of business women entrepreneurial economy is supported. Banks play and supporting the growth and expansion of their an important role, with the specialist support we business. The results provide a real insight into their can provide helping business owners to bring their motivations, the drivers for success and how their ambitions to life. approach and incentive to achieving it differs from men. As a bank and indeed for society in general, it is important to understand what motivates business Identifying the different behaviours of female and men and women, what challenges they face, and what male business owners is imperative, and enables lessons we can learn from their approach to business the industry to create an optimum environment to that can be shared more widely for future growth. support this valuable economy, which in turn will boost economic growth. John Winter Chief Executive Officer Corporate Banking, Barclays Barclays Entrepreneurship Index March 2015 1 5 Headline Findings We polled and interviewed just over 500 C-suite executives and entrepreneurs from UK businesses reporting an annual turnover in excess of £2 million, spanning a variety of sectors and industries.2 3 Female Ambition Though it is often assumed that women want to run “lifestyle” businesses, both men and women showed a strong appetite for growing the businesses they own or manage. Women are underrepresented in entrepreneurship globally. Yet women showed greater entrepreneurial ambitions than their male counterparts in this sample of professionals. • • very or extremely interested in starting another are executives stated that they are very business in the next three years, compared to more or extremely interested in growing than 47% of female entrepreneurs. their business in the next three years. • Less than 18% of male entrepreneurs say they are 90% of men and 92% of women who • 69% of female C-suite executives are very or Among entrepreneurs, 82% of men extremely interested in starting a business in the and 83% of women report being very next three years, compared to 29% of their male to extremely interested in growing counterparts. their business in the same time frame. A Different Model of Growth Women explained that they are as growth-oriented as their male counterparts, but characterised the execution of growing their business in a different way. They strive for steady, profitable growth trajectories often preferring to re-invest business profits over equity investment to scale sustainably, and tend to think of male entrepreneurs as more concerned with fast growth and a quick exit. Perhaps because they are more concerned about sustainable growth, women are more aware of potential barriers to growing their businesses and mitigating risks compared to their male counterparts. • Although men and women cited the same top barriers to growth, women cite twice as many barriers. 6 Moreover, women and men equally rate their business skills, but women are more likely to see the need to acquire more knowledge or skills and the reach of their networks as barriers to growth. • 20% of women report their knowledge of markets as insufficient compared to 9% of men. • 17% of women report that their technical knowledge was lacking, compared to 5% of men. • 27% of women saw the strength and reach of their networks as an obstacle, compared to 9% of men. Risky or Reckless Supporting Entrepreneurs Women see risks differently, but like the men in our sample, they are very much In terms of support, women from both the executive and entrepreneur groups emphasised that workshops and events must be personalised and relevant. They want to meet people from similar sectors or business sizes who are facing similar problems. risk-takers. • 91% of women and 86% of men report that others would describe them as fearless in the face of failure. • 87% of the women in this group see Our research found that both men and women are interested in professional networks and industry specific events and seminars. However, when it comes to gaining tailored suppport, men turn to a trusted council or “advisors”, whilst women prefer education or to be “coached”. Thus similar support services should be framed in different ways to appeal to both men and women. themselves as financial risk-takers, compared to 73% of men. • 80% of women say they see opportunities where others might see risk, with 67% of men reporting the same. The decision to take risk will be influenced by how one views current business health. Women are more modest than men when it comes to evaluating the track record of their businesses. Over-confidence is often cited as the Achilles heel of the entrepreneur, and women seem to be less prone to this tendency. • Though women report interest in networking events aimed specifically at women, they say it is difficult to find other high-achieving professionals at these events. Entrepreneurial networks and events should strive for gender balance in their invitations. 62% of male entrepreneurs say their The women we researched stressed that it was essential to treat them based on business achievements rather than on gender expectations. When considering support for entrepreneurs to start and grow a business, we ask all stakeholders to generate activity around entrepreneurship that is gender intelligent. businesses are prospering compared to 42% of women, despite the fact that the female-run business in our sample report higher profit before tax. Though these women are willing to take risks, they are also more sensitive to risk. • 92% of women report that they are good at both identifying and mitigating risks, compared to 88% of men. • 24% of women said it was a bad time to We surveyed 483 C-suite executives and entrepreneurs. The polling was supplemented with 20 phone interviews with female entrepreneurs and an online focus group with eight participants. 2 take on risk due to personal finances, with 6% of men reporting the same. • 18% of women will report that a risk is C-suite executives denotes a corporation’s most highranking executives, typically with a title beginning ‘Chief’ 3 unlikely to pay, compared to 6% of men. 7 8 Introduction Entrepreneurship is riddled with stereotypes. This is particularly true for female entrepreneurs. For instance, women starting businesses often attract specialised labels or epithets such as “mumpreneurs”, “fempreneurs” and even “lipstick entrepreneurs”. The mere existence and continued use of feminised perceptions of gender differences in risk-taking, and descriptions of entrepreneurship fuels the perception attitudes among women in business. that entrepreneurial activity is a largely male preserve. Such stereotyping has an impact. The majority of the Yet this report aims to refrain from sweeping women interviewed for this research did not identify generalisations. This report is not about biology. with the title “entrepreneur”, often seeing it as a Instead, we draw from the data and research to discuss loaded term. Instead, many of the women surveyed the social and historical context in which both male preferred terms such as “founder” or “business and female entrepreneurs work. We remind readers owner”. that the findings are the result of averages: many will find their own experiences differ. Often, there is more For them, they said it was about growing a profitable variation within the genders than between them. business and providing stability for their employees. One said, “It isn’t about becoming the next Richard We also stress that we have focused our research on Branson”. a highly successful group of C-suite executives and entrepreneurs. They are those who have made it This is a serious point about the UK economy. If women beyond the startup phase of the business lifecycle and started businesses at the same rates as men, there’d are running an established firm. At times, some of the be one million more entrepreneurs in the UK. And gender differences that have been observed in the while the number of women in entrepreneurship is on general population extinguish or reverse among this the increase, this study uncovers that there is clearly group. 4 more that can be done to remove the unconscious bias – and even blatant sexism – from entrepreneurship: the Our hope is that this in-depth, empirical look at gender very sector that generates the highest number of most and entrepreneurship will provide policymakers, new jobs, and fosters nearly all of the growth in the UK investors, the media, entrepreneurs themselves – as economy. well as those considering entrepreneurship – with the evidence to look beyond the stereotypes regarding The aim of this report is to unravel how gender what makes a successful entrepreneur. Gender influences entrepreneurship. There will be a particular intelligence is our aim, and we have developed focus on the perspective and experience of women recommendations for stakeholders regarding entrepreneurs. We discuss the entrepreneurial embedding such intelligence in their support for ambitions among men and women, as well as entrepreneurs. This figure is calculated using the Global Entrepreneurship Monitor’s figures for Total Entrepreneurial Activity (TEA). TEA is calculated as the proportion of the working age population either in the process of starting a business or running a new business. In 2012, the TEA rates were 6.3% of women and 11.6% of men. Multiplying this by the total female working-age population (using ONS’ Labour Market Statistics, this is currently 20.2 million women) and calculating the gap between the current TEA rate for women and the rate for men, the difference is 1.07 million entrepreneurs. 4 9 Methodology We conducted survey research on 483 C-suite executives and entrepreneurs from UK businesses demonstrating an annual turnover in excess of £2 million, spanning a variety of sectors and industries. Recruitment and data collection was conducted by Research Now and through entrepreneurial networks, WEConnect and Enterprising Women. The polling was supplemented with 20 phone interviews with female entrepreneurs and an online focus group with eight participants, conducted by YouGov.5,6 There were 180 CEOs and 105 respondents who described themselves as “other C-suite executive”. 5 For all figures on business and personal characteristics we use the median 6 10 C-Suite Executives Entrepreneurs 483 Entrepreneurs and C-Suite Executives for UK companies with an annual turnover greater than £2 Million 78 Female 181 Male Plus: 20 interviews 8 in focus group 102 Male Entrepreneurs 122 Female C-Suite Executives Business Characteristics Business Characteristics Profit before tax: £500,000 Profit before tax: £500,000 Employees: 50 Employees: 151 Years since founding: Men 15 / Women 8 Years since founding: 15 Personal Characteristics Personal Characteristics Age: Men 55 / Women 37 Age: 47 Income: £150,000 Income: £120,000 Net worth: £1,500,000 Net worth: £1,000,000 11 The State of Play Two macro trends are in play: a rise in the number of people entering into entrepreneurship, and women continuing to increase their economic clout. The number of active companies in the UK increased newer businesses. Female entrepreneurs were 18 by 3.7% in the second half of 2014 to form almost 3.1m years younger than the median male entrepreneur companies, the second highest rise in the past three in our sample, and the businesses led by women years. The UK’s start-up activity remains very strong are 7 years newer than the median of the male- with total early-stage entrepreneurial activity (TEA) in led businesses. But there is still a long way to go. the UK rising to 8.6% of the working-age population According to the most recent OECD data, there is (18-64 years), up from 7.3% in 2013.8 a gender gap of almost 50% in entrepreneurship in 7 the UK. Among those either in the process of starting Record numbers of women are now in the British a business or running a new business, the rate for workforce following an increase of nearly 800,000 over women was at 7.5% in 2014, lagging behind the rate the last four years.9 More women than ever before for men, which was 13.5%. are on the boards of the UK’s largest companies, with the FTSE 100 on track to hit a quarter female Women-led small and medium-sized enterprises representation this year.10 already add £70 billion to the UK economy. As they scale-up, it is imperative that we recognise women Looking at the profiles of the businesses we surveyed, who are entrepreneurial role models to help fill the we found the women to be younger and running remaining gaps. Fig 1.0 Percentage of Female FTSE 100 Directors 23.6% 20.8% 17.3% 15% 11.7% 12.2% 2008 2009 12.5% 9.4% 6.2% 1999 12 2004 2010 2011 2012 2013 2014 Shattering Stereotypes To understand the attitudes and aspirations of those poised to be founders of successful businesses, or already leading a growing enterprise, we have focused our research on a highly successful group of C-suite executives and entrepreneurs. They are those who have made it beyond the startup phase of the business lifecycle and are running an established firm.11 This allows us to understand their journey from the challenges in their first year of business, beyond their first million, and looking to the future. Both men and women show a 50 We asked this group about their ambitions 44.3 40 Executive show aC-Suite strong appetite for business growth, business/company in the next 3 years? 50 to grow their own business (or the businesses they lead), and found both men and44.8 women How interested are you in growing your Fig 2.0 strong appetite for growth 50.0 47.5 47.5 47.4 44.8 C-Suite Executive Entrepreneur 40 with no significant gender differences. 90% of growing their business in the next three years. Among entrepreneurs, 82% of men and 83% 20 of women report being very to extremely Percentage say they are very or extremely interested in 44.8 36.0 Female 32.4 30 20 interested in growing their business. 10 12.8 10 During the course of our research, we found 10.3 7.2 6.4 that there is a perception that 4.9women 1.1 0 Not at all 2.2 2.0 1.1 3.2 are running “lifestyle” or “kitchen-table” 0.0 Slightly Moderately Very 0 0.0 0.0 businesses, but aren’t serious about growth. Extremely Though such entrepreneurial activity is 50 Growth Interest in Not at all 2.9 2.2 7.2 4.9 3.2 Slightly Moderately 44.8 C-Suite Executive 40 assumption that women-led companies Women show a greater range of growth ambitions Very Extremely Not at 47.5 to be encouraged, our data shatters the aren’t interested in scaling up. 2.0 Interest in Growth undoubtedly rising in popularity and is 44.3 44.8 Male Percentage Percentage 30 44.3 Male Male men and 92% of women who are executives Female 44.8 Female 30 20 The research explored the areas of how entrepreneurs and executives are interested in growing their business. Among 10 7.2 entrepreneurs, women show a greater range of growth ambitions, including both domestic and international growth, and through the entry of new products and 1.1 0 0.0 Not at all 2.2 3.2 Slightly 4.9 2.0 0 Moderately Very Extremely Not at Interest in Growth price points. 13 Fig 3.0 In what ways are you interested in growing your business/company in the next 3 years? 13.4 C-Suite Execs Expansion into new price points Expansion into new product offerings Male 36.0 Female 18.0 Entrepreneur 38.5 52.0 C-Suite Execs 52.5 47.0 Entrepreneur Expansion into international markets 59.0 57.0 C-Suite Execs 63.1 49.0 Entrepreneur 64.1 62.6 C-Suite Execs 43.3 Expansion into other domestic markets 47.0 Entrepreneur 57.7 0 10 20 30 40 50 60 Women show greater entrepreneurial ambitions Both the entrepreneurs and own businesses: 69% of female executives were asked about their executives compared to 29% of entrepreneurial ambitions. We male executives. Interviews with found that less than 18% of male female entrepreneurs found that entrepreneurs say they are very those who had started businesses or extremely interested in starting after holding a senior corporate another business in the next three position did so because their years, compared to more than 47% corporate roles gave them the of female entrepreneurs. experience and financial security to strike out on their own. The 14 What is maybe more striking is qualitative research also concluded the percentage of women in the that former executives had the C-suite who would like to start their most ambitious growth plans. Volume 6 - Barclays and BGF Entrepreneurs Index , March 2015 7 GEM 2014 Global Report - Global Entrepreneurship Monitor 8 The Independent, More women are in work in Britain than ever before, 2014 9 Fig 4.0 Are you interested in starting a business (or another business) in the next 3 years? 17.7% 29.3% Very / Extremely Very / Extremely Male C-Suite Executive Male Entrepreneur 47.4% 68.9% Very / Extremely Very / Extremely Female C-Suite Executive Female Entrepreneur This greater appetite for entrepreneurship flies in the face of stereotypes. It can be interpreted as either a greater desire among these highly accomplished women to start a business, or it may be evidence of an ambition gap where men are more likely to have leapt into entrepreneurship, and women are held back by particular barriers. In fact, although men and women cite the same top barriers to growth, women report a http://www.boardsforum.co.uk/ boardwatch.html 10 For this research, we mean that they have reached at least £2 million turnover 11 DCMS, Secondary Analysis of the Gender Pay Gap, 2014 12 higher number of barriers. These will be discussed in more detail later in this report. 15 Female entrepreneurs earn more than men research on gender pay gaps. However, this does When looking at the median wage of all workers in the perhaps ingrained barriers in other sectors. appear to be clear evidence that entrepreneurship provides women with an opportunity to break through the UK, women still make 19.7% less than men. Yet there are signs that entrepreneurship is bucking this trend. Previous research supports the existence of a 12 reverse pay gap among entrepreneurs, where women are out-earning their male counterparts. It found that female entrepreneurs earn 17% more than their male counterparts. By contrast, among executives, women Overall, we found that both men and women in this group are ambitious about growing their businesses in the near future. Both are interested in starting another business or making the entrepreneurial leap from the corporate world. However, women show higher rates of interest in starting a business (or another business), were making 21% less than men.13 especially among C-suite executives. But this report In our sample, we replicate this finding. The median examine some of the factors that enable entrepreneurs isn’t just about ambitions. In the next sections we will income showed women entrepreneurs take home twice that of men. We report these findings with caution, as they are in conflict with the majority of and executives to grow their business, and better understand how gender issues may help or impede them. £250,000 £127,000 £110,000 £125,000 Male Female Male C-Suite Executives Fig 5.0 16 Female Entrepreneurs Respondents’ annual incomes show a typical pay gap for executives, but a reverse pay gap for entrepreneurs Delusions of Gender People expect entrepreneurs to have certain qualities and behaviours such as risk-taking and an ability to innovate. But these same characteristics may be valued differently when displayed in men versus women. Take two examples. A study from Harvard, the University of Pennsylvania harsh judgement. When the business plan was highly and MIT looked at the role of gender in innovative, this bucked gender stereotypes of women entrepreneurial pitches. They played hundreds of being less bold and risk loving. The author concludes, identical pitch presentations to groups of investors, “women entrepreneurs may need to demonstrate but changed whether they had a male or female more evidence of entrepreneurial ability than their narrator. When investors were asked to pick which male counterparts do. By introducing an innovative ones they thought would be successful, male narrated business model, a woman entrepreneur signals a level presentations were 40% more likely to be picked of agency that is not expected for women in general, to receive funding than those narrated by women. but that better fits the masculine stereotype of the In a follow-up experiment, evaluators particularly ‘entrepreneur’ ”.15 favoured pitches from “attractive” men, whereas attractive women were perceived worse than both “unattractive” men and women.14 A similar study from the University of California Santa Barbara had participants evaluate business plans and Both men and women see the world through a gendered lens. Investors, policymakers and the rest of the manipulated whether the name of the entrepreneur entrepreneurial community should was male or female. Female entrepreneurs were begin to recognise and adjust for rated as less competent than their male counterparts and their business plans received less (hypothetical) these biased perceptions. investment. There was a way for women to escape this Barclays Wealth and Investment Management, Understanding the Female Ecomony: The Role of Gender in Financial Decision Making and Successing Planning for the Next Generation, 2013 13 Brooks, A. W., Huang, L., Kearney, S. W. & Murray, F. E., Investors prefer entrepreneurial ventures pitched by attractive men, 2014. 14 Thebaud, S., Status Beliefs and the Spirit of Capitalism: Accounting for Gender Biases in Entrepreneurship and Innovation, 2015. 15 17 Risky or Reckless In the 18th and 19th centuries, wealthy aristocratic women were often investors, speculators and gamblers. These were seen as risky activities, and risk-taking was associated with women and femininity. Risk was described as “a woman’s lack of self control” and their propensity to act on “irrational whims”. As financial dealings became formalised through the 19th and 20th centuries with protocols and regulations, the stereotypes around gender and risk shifted, and men have predominantly filled these roles.16 Women are proud of their approach to risk Male 88% Today, women are seen to be more risk averse than men and there is evidence to support this perception. Economic experiments estimate women are 20% more risk averse than men.17 Risk-taking I am good at identifying and mitigating risks and over-confidence are the two most Female 92% Male 67% persistent gender differences across numerous studies. However, there is a 18 danger in making assumptions across the board. Female financial professionals, e.g. fund managers, have an appetite for risk more similar to men. Similarly, the women in Where others see risks, I often see opportunities our survey of executives and entrepreneurs Female 80% Male 73% rate themselves slightly higher than men on statements like “I am a financial risk-taker” and “People I work with would say I am fearless in the face of failure”. I am a financial risk-taker Fig 6.0 Female 87% Male 86% Typical gender differences regarding risk are reversed for these female professionals 18 Colleagues would say I am fearless in the face of failure Female 91% 92% of women report that they are good at both identifying and mitigating risks, compared to 88% of men. 80% of women say they see opportunities where others might see risk, with 67% of men reporting Fig 7.0 What are the obstacles you see in growing your business? (approaches to risk) the same. 87% of the women in this group see themselves as financial risk takers, Male 6% compared to 73% of men. 91% of women and 86% of men report that others would describe them as fearless in the face of failure. Bad time due to poor finances Female 24% When talking about taking risks, the Male 6% women we interviewed were proud of their ability to take calculated risks but they also tended to judge risk differently than men. They are more sensitive to risk and cite it as a barrier to growing their businesses. 24% of women said it was a Risk is unlikely to pay Female 18% bad time to take on risk due to personal finances, with only 6% of men reporting Male 8% the same. 18% of women will report that a risk is unlikely to pay, compared to 6% of men. Don’t see a promising opportunity Female 13% Marlow, S. and Swail J., Gender, risk and finance : why can’t a woman be more like a man?, 2014 16 Croson, R. and Gneezy, U. Gender Differences in Preferences, 2009 17 Atkinson, S., Boyce Baird, S. and Frye, M. Do female mutual fund managers manage differently?, 2003. 18 19 Men rate their businesses as more successful However, men and women in this sample It’s important to ask why this might be. Arguing that seem to calibrate success differently. Just women are less confident and that men are over-confident as men were less likely to worry about risks is simplistic. The women in this sample did not lack in the environment, when asked to rate confidence. In fact, they showed a high level of confidence, the success of their business over the past one even going as far as to refer to herself as a “genius”. three years, male entrepreneurs were highly skewed towards “prospering” while female entrepreneurs showed a roughly normal Investors should be alert to how over- and distribution with a slight skew towards under-confidence can skew business owners’ “struggling”. This difference is particularly perceptions of the health of their businesses. striking because the women-owned businesses in our sample were not struggling They must calibrate success potential with more than businesses run by men. On the objective measures rather than relying on contrary, the women-owned businesses perceptions. happened to have higher profit before tax. Fig 8.0 How would you rate the success of your business/company over the past 3 years? 40 40 35 35 30 30 31.4 30.0 26.9 % Percent 25 28.2 27.5 25 20 20 18.0 15 15 14.1 12.8 10 10 8.8 5 5 0 0 Struggling 20 Holding Steady Prospering 2.0 Struggling Holding Steady Prospering Women see themselves as growing their businesses, but in a different way As mentioned previously, the women The women interviewed say they interviewed said they take a different consider a wide range of factors when approach to risk and growth than how it comes to growing their business. they think of male entrepreneurs. They Many focus strongly on corporate explained that they are as growth- responsibility and their contribution to oriented as their male counterparts, society and their local area. Very few but characterised the execution of are willing to risk staff for the sake of growing their business in a different growth. They explained: way. One woman in our research said: “There’s a lot of talk about high growth and, generally, that puts women off because it’s a bit bloke-y, it’s a bit .com-y and I think women are more concerned about sustainable growth.” “Would I make a decision that risks the entire company? No, that would be a bad risk.” “I have to think about his [coget out now if I was by myself.” calculated approach to risk, consider growth: a quick sell. The exit stage didn’t seem to be on their radar. ambitions, women used different words to describe their business men’s business goals. They used familial words, nature imagery, and talked about the freedom provided by entrepreneurship to talk about themselves: “(My business) is like a child “It’s got to be managed growth, profitable growth that’s achieved in a way that doesn’t knock people off their perches.” turning the baby into a teenager.” “grows organically” multiple factors for growth and aim for more concerned with fast growth and When describing their growth growing up...it was about planning, managing and controlling tend to think of male entrepreneurs as growth.” owner’s] livelihood … I could Often, the women said they take a growth trajectories to be steady, and important thing, but profitable goals versus how they perceived Additionally, they talk about controlled growth. They perceive their “Growing is the most “It’s happened naturally. It’s a product that arrived quietly.” “It’s not money that matters, it’s freedom.” Words like “aggressive” and “gung-ho” were used be judged on gender expectations, but business alongside assumptions that male entrepreneurs success. This requires the public, policymakers, could act recklessly. investors, the media, and entrepreneurs themselves to fight any remaining biases about So what’s normal: how should entrepreneurs judge both men and women pursuing entrepreneurship. business health or approach risk? It is problematic that we calibrate confidence and risk-taking There is a need to recognise that entrepreneurs are using a masculine norm. Speaking at the First not a homogeneous group and there are different, Women Summit, a panelist argued that women but still successful models of growth. Women are entrepreneurs “don’t over-promise and then under- quite willing to take risks but they are also more deliver”. If this is true, what was apparent from the sensitive to risk and this vigilance can be an asset. women we spoke to was that they did not want to 21 Fig 9.0 What are the obstacles you see in growing your business? 31% Team capabilities 27% High level of competition 23% Already dealing with rapid growth 22% Difficulty accessing capital 22 Women see more barriers In addition to unconscious bias, women may experience additional barriers when starting and growing a business. There is a need for nuance, and to understand that women have strong growth and entrepreneurial ambitions while recognising they see and experience barriers to growth. Although men and women cited the same top barriers to growth, women cited more obstacles. On average, male entrepreneurs cited 2.7 barriers, whereas women cited 4.6. Fig 10.0 Number of obstacles cited Male C-Suite Executive 2.9 4.1 Female 0 6 2.6 Entrepreneur Male 4.6 Female 0 Fig 11.0 6 Number of obstacles cited in first year of business 3.0 Entrepreneur Male 5.2 Female 0 6 23 It is clear that women are interested in building Fig 12.0 their competencies in a number of areas. Interviews What are the barriers you see in growing your business? (knowledge and networks) revealed that women want solution-oriented education. Later we will discuss the particular types of education and support that are in high demand from women. Male 9% Networks can be an enormous source of knowledge, or at least a means to make contact Knowledge of new markets Female 20% with the right hire to fill a competency gap. When asked about their network, 27% of women saw the strength and reach of their networks as an obstacle, Male 5% compared to 9% of men. Though there has been an explosion in women’s Technical knowledge Female 17% networks which has been a great asset for women, this may not be a sufficient. Interviews revealed that women found great difficulty finding women’s Male 9% events in which they could network with industry leaders. In our sample of successful women, only 33% of their key mentors and influencers were other women. This figure was only 3% among the men. Stength of network Female 27% Given this, high-level entrepreneur networks must include experienced influential men and women if women are to advance. Increasing the visibility of successful women at entrepreneurship events could Women want to build their knowledge and their networks have a great impact on perceptions around gender Both executives and entrepreneurs were asked women on public panel debates. and entrepreneurship. For instance, it’s important for both men and women to see high-achieving about barriers to growth relating to their soft skills, technical skills and their areas of expertise. Though women rated their business skills as highly as men, they were more likely to see insufficient knowledge kind of support should see events as a barrier to growth. For instance, 20% of women geared specifically toward women report their knowledge of markets as insufficient compared to 9% of men. 17% of women report that as an important first step, but focus their technical knowledge was lacking, compared efforts on achieving a 50:50 gender to 5% of men. Across almost every type of skill or knowledge area, women saw up-skilling themselves as a means to furthering their business. 24 Therefore, those who provide this balance in the wider entrepreneurial networking community. Beyond business, there are lifestyle factors in play As you would expect, women are more likely to cite childcare as a barrier to growth. Though this is not as high as you might expect – only 17%. Women are also more likely to support their spouse’s business endeavours, both in terms of time and financial commitments, and are three times more likely to cite this as an obstacle when they are starting up their own businesses (5% of men vs. 24% of women). We also found evidence that entrepreneurship enables women to have children, more so than the C-suite. Female executives are less likely than male executives to have children at home or in university, but the reverse is true among entrepreneurs. 55% of C-suite executives have no dependents, compared to 42% of female entrepreneurs. Among professional, time-constrained women, entrepreneurship can enable women to have children in comparison to senior corporate positions. While we do not suggest entrepreneurship makes childcare easier, it at least offers women the autonomy to set their own schedules. 25 Support for Entrepreneurs To help make their ambitions a reality and overcome barriers to growth, we asked executives and entrepreneurs about their interest in various types of educational and networking events and services. for entrepreneurs should think about the language used so they are not exclusionary. Most emphasised that support must be personalised. Relevance is also key for entrepreneurs. They want to Furthermore, support should recognise the need to meet people from similar sectors or business sizes who support women specifically, but without singling them are facing similar problems. There is a big difference out as women. The overwhelming majority of the between female micro businesses and those running women interviewed felt that acknowledging their gender enterprises like those in our research. In fact, they can diminished their accomplishments, i.e. suggested that they be sceptical (and even hostile) to being grouped with were successful for a woman. Similarly, they felt special women if this includes smaller businesses they share little services for women implied that they might need help in common with. because of their femaleness. This is a delicate balance. One entrepreneur explained: Our survey found that both men and women are interested in networking events, industry-specific roundtable discussions, members-only business “It’s always nice to meet other female networks, and educational seminars. Interestingly, entrepreneurs, but should a financial package be men showed a preference for a board of advisors and tailored to just one sex? No, I don’t think it should” consultants for advice, whereas women showed a preference for coaching and mentors for education. There is a slight and subtle difference here, that should be kept in mind by service and support providers. Additionally, this audience can be sceptical (and even hostile) to being grouped with women if this includes Again, supporters should understand that in the scale-up phase, women smaller business that they share little in common with. For instance: focus on long term sustainability of the business, not simply rapid growth to “I don’t really think about the fact that I’m a position themselves for exit. Education female. I know I’ve won a couple of awards for and networking support are as important as access to funding. They should also ensure networking and roundtables females in business but I’ve decided not to enter any more competitions that are just female. I really think I should be compared to everybody and I don’t see why I shouldn’t be.” have appeal by making them relevant by sector and business size, and being solution-oriented. Because some entrepreneurs prefer “consultation” and some prefer “education”, those who provide event and support services 26 In the next section we draw upon the research findings, coupled with interest in the support services mentioned above, to make a series of recommendations to embed gender intelligence in entrepreneurial activities. This means both removing and correcting gender-related biases. Fig 13.0 Most popular services and support offerings Popularity among men Networking events Roundtable discussions on industry issues Popularity among women Networking events In-person educational seminars In-person discussion groups of Roundtable discussions on peers (e.g. an informal personal industry issues board of advisors) Key speaker presentation Members-only business networks Volunteer advisors or consultants Executive coaching on company board Members-only business networks In-person educational seminars Key speaker presentation Online educational seminars Carter, Ram, Trehan & Jones‘Diversity and SME’s’ Enterprise Research Centre White Paper No. 3; 2013 19 27 A Call to Action The women we researched stressed that it was essential to treat them based on business achievements rather than on gender expectations. When considering support for entrepreneurs to start and grow a business, we ask all stakeholders to generate activity around entrepreneurship that is gender intelligent. We make the following recommendations: Policymakers, investors and funders, the media, entrepreneurs themselves - as well as those considering entrepreneurship - should: Assume women have strong growth ambitions, while recognising that they see and experience more barriers to growth. Adjust for biased perceptions about the ambitions and competency of women. Entrepreneur support and service providers should: Understand that in the scale-up phase, women focus on long term sustainability of the business, not simply rapid growth to position themselves for exit. Education and networking support is as important as access to funding. Ensure events and seminars have appeal by making them relevant by sector, business size, and solution-oriented. Be alert to how over- and under-confidence can skew business owners’ perceptions of the health of their businesses. They must calibrate success potential with objective measures rather than relying on perceptions. Understand women are quite willing to take risks, but they are also more sensitive to risk, and this vigilance can be an asset. Be mindful of the language and style adopted, so as not to be exclusionary, because some entrepreneurs prefer “consultation” and some prefer “education”. See events geared specifically toward women as an important first step, but focus efforts on achieving a 50:50 gender balance in the wider entrepreneurial networking community. Recognise that entrepreneurs are not a homogeneous group and that there are different, but still successful models of growth. 28 And finally, there is reason to celebrate. Women-led small and medium-sized enterprises already add £70 billion to the UK economy. As they scale-up, it is imperative that we recognise and support women who are entrepreneurial role models to help fill the remaining gaps in entrepreneurship. 29 Disclaimer This document has been prepared by the wealth and investment management division of Barclays Bank plc (“Barclays”) in partnership with the Centre for Entrepreneurs, for information purposes only. Barclays does not guarantee the accuracy or completeness of information which is contained in this document and which is stated to have been obtained from or is based upon trade and statistical services or other third party sources. Any data on past performance, modelling or back-testing contained herein is no indication as to future performance. No representation is made as to the reasonableness of the assumptions made within or the accuracy or completeness of any modelling or back-testing. All opinions and estimates are given as of the date hereof and are subject to change. 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