Do You Like to Win?!
“How To’s” for planning success with your next Incentive
1. Know the Incentives:
Incentive Flyers and Support Guides on yourAvon.com
2. Set your Goals:
Aim for the top reward to maximize your pay-off
3. Develop an Action Plan:
Specify dates and expected outcomes for each tactic
Two ways to Increase Sales:
Prospect for New
Customers
Follow-up with Existing
Customers to Increase Order
frequency and Order Size
Two ways to Increase Order Count:
Prospect and Appoint New
Downline Members
Follow-up with Downline
Members to Increase Order
frequency and Order size
Prospect for New Customers
Tools needed for Customer Prospecting:
• Business Cards
• Brochures
Prospect for Downline Members
Anytime,
Anywhere,
Always
Ask!
Request
Referrals
from Current
Customers
Prospecting flyers available on
yourAvon.com under Sales Leadership
Use
Power
of 3
Prospect!
Prospect!
Prospect!
Maintain
high exposure
in Community
with
Fund-raisers
Tools Needed for Downline Prospecting:
• Business Cards
• Prospecting Flyers
Maintain
high exposure
in Community
with Local
Fairs/Events
Follow-up
with previous
“no’s”
quarterly
Advertise
w/Name tags,
Avon Logo items..
Sample & Demo
products.
Training and additional information available at the
Beauty of Knowledge (BoK) site on yourAvon.com.
Avon Advantage on yourAvon.com offers a
variety of business and advertising tools.
Follow-up with Downline Members to Increase Order Frequency & Order Size
Reasons for
Sporadic
or No Orders…
• Phone Calls
• E-mails / E-cards
• Group Meetings
• One-on-One Contact
Responses to
Obstacles
1. Re-train to “Who Do You
Know” List and 48 hr
Follow-up Call & Referrals
1. No Customers
Re-visit the
2. No Time
Representative’s
dreams…
2. Review how to blend
Customer prospecting
into daily routine
Tie behavior to
Connect with
Downline
Members who
have Sporadic
or No Orders…
3. Don’t Know
How to Place
an Order
realization of
those dreams!
3. Review on-line
ordering process
together
4. Too Many
Obstacles
4. Partner with Representative
to Persevere and
Overcome Obstacles.
5. Loss of interest
5. Ask Open-ended
Questions to Uncover
Root Cause and Refer to
Above for Response.
Follow-up with Downline Members to Increase Order Frequency & Order Size
Responses to Obstacles
1. No Customers
2. No Time
3. Don’t Know How
to Place an Order
4. Too Many
Obstacles
5. Loss of interest
**Beauty of Knowledge [BoK] courses are found
on yourAvon.com under Training
1. Reference Appt. Kit for training of “Who Do You Know” List. For referrals, ask friends, family,
& people you meet anytime, anywhere. More Brochures = More Customers!
Review BOK** courses for additional training: Launching your Business;
Marketing your Business; and Growing your eBusiness [for eReprs]
2. Together, re-trace the Representative’s average day and show how to incorporate
Customer Prospecting into daily routine.
Review BoK** courses: Growing your eBusiness [for eReps]; Sharing the Avon Opportunity.
3. Walk Representative through on-line ordering process.
Review BoK** courses for additional training: On-line Orders
4. Partner with Representative to persevere and overcome the 2 most pressing obstacles.
Your support, combined with training tools, will strengthen belief window and relationship.
Review BoK** courses for additional training: Planning for Success
5. Open-ended questions start with When, What, Why, How and Tell me. Find root cause for
Loss of Interest, then respond accordingly with one of the above-suggested, if applicable.
Review BoK** course for additional training: Planning for Success
Increase Customer Order Size
FORTUNE
IS
IN
THE
FOLLOW-UP!
Bundle Product
Regimens –
Supports
Link Selling
Offer
Promotions
For Customer
Loyalty
Always
Order
Samples to use
For CrossCategory
Selling
Demonstrate
Products –
Focusing on
High Ticket
Items
Meet the
Customer’s
Needs!
Know Customer
Birthdays,
Anniversaries
& Special
Occasions
Order Daily
Needs
Products
For Impulse
Purchases
Know your
Products -Sell the
Benefits
Training and additional information available at the
Beauty of Knowledge (BoK) site on yourAvon.com.
…Therefore,
Show your
Customer
that you
value her
Business
by calling
her every
campaign.
Prospect for Customers and Downline Members anytime, anywhere…
Doctors / Dentists Offices
Veterinarian’s Offices
Car Repair Waiting Rooms
Laundromats
College Campuses
Public Restrooms
Library
Beauty Parlors / Barber Shops
Nail Salons / Spas
Tax Preparation Offices
Insurance Offices
Dry Cleaners
Dairy Queen/ Baskin Robbins
Bagel Shops
Donut Shops / Bakeries
Deli’s / Café’s
ATM’s / Bank Tellers
Day Care / Child Activity Centers
Local Malls / Retail Stores
Dressing Rooms
Temporary Staff Offices
Florists
Pet Stores
Dance Studios
Mortgage Offices
Office Supply Stores
School Admin. Offices
Print Shops
Fabric Stores
Tanning Salons
Car Dealerships
Vitamin / Health Stores
Senior Activity Centers
YMCA
Emergency Clinics
Garage Sales
Retirement Homes
Model Home Centers
Real Estate Agent Offices
Convenience Stores
Grocery stores
Restaurants / Fast Food Drive-thru’s
Toll Booth Collectors
Video Stores
Unemployment offices
Banks / Credit Unions
Title Companies
Pharmacies
Bus Stops
Movie Theatre Lobbies
Jewelry Stores
Gyms / Fitness Centers
Bowling Alleys
Family and Friends
Have Business Cards and labeled Brochures and Prospecting flyers with you everywhere you go!
Ways to Promote Your Business
Always have appropriate prospecting tools and samples and a small note pad. If you’re a
Leadership Representative, you want to have Appointment Kits on hand as well.
Set a goal for the day, and incorporate the Power of 3 (or more!) into your daily activities.
Avon Business Cards. Give them to everyone you meet.
Avon Checks/Credit Card. Every time you write a check or use Avon’s credit card, you are advertising your business.
Visit yourAvon.com for more information on credit card and Avon Advantage page to order checks.
Avon Shopping Bags. Everyone loves the tote and it acts as an advertising tool when you deliver orders.
Offer Customer Appreciation Month. Have different “special” offers planned each campaign & tag in brochure.
Avon Parties/ Open Houses/Grand Openings. Invite some friends over and ask them to bring a friend, have
refreshments, give some free samples and show a few demos. This is a great environment for building strong, loyal
customer relationships.
Welcome Wagon. Many communities have some form of “Welcome to the Neighborhood” organization. Request to
include a What’s New bag in Welcome Packets, incl. a prospecting flyer, sample & special offer coupon for first
order.
Garage Sales. Browse neighborhood sales – talk with everyone you meet.
Festivals, Community Markets, Job Fairs. Check into the cost of getting a booth and setting up at these types of
events…. Can be a great way to meet lots of people in one place.
Fund-Raisers. Reach new Customers through a fund-raiser. Visit Fund-Raising page on yourAvon.com for details.
Follow Up! If no order, place a call to loyal and new potential Customers [with whom you gave prospecting flyer]. A
simple reminder and follow-up call will get you more orders!